4765 comments found.
When I update the theme, it completely breaks my site. My home page just shows a bunch of shortcodes nothing else. What is going wrong? Tried via the envato plugin and also delete and re-install the theme…
Hello,
In order to benefit from theme support you will need to have an active support period on your account. Please use this URL to renew support: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you for understanding!
Bogdan B
I get this error message when I want use IG?
Instagram data error: Instagram data is not set, plese check the ID
Hello,
Sorry for the inconvenience. We will release a new update to compensate for the Instagram changes made by the social network.
Thank you for understanding. Bogdan B
Hi, how do I center the title or regular pages, on posts it’s automatically centered. Thanks.
Hello,
Sorry but I’m not sure what title you want centered. This topic could help with a css solution: https://forum.tagdiv.com/topic/tag-templates/ but if you need further help you will need to renew your theme support by using this URL: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you for understanding! Bogdan B
Hi, I’ve a question about the theme. There is Google Ad Sense, to add our ad sense into the site, right? But if I have external (third parts) AD Sense/Promotion, could I manage them? Can i add them? And I’ve to do a migration of posts/pages from an oldest wordpress magazine, and we have done a plugin to do that. So, to custom the layout of a posts there are some ‘general options’?! Or we have to custom post by post, after the data-entry migrations? About youtube. Can I import a youtube channel? Or we have to import the video one by one? About social integration, do you have any plugin? and which social do you manage? (Linkedin, Google+, Facebook, Instagram, Twitter….)? Regards
Hello,
For the social networks managed here is a list of the social icons that can be added in our theme: https://www.screencast.com/t/r2K81ZKu0
Thank you! Bogdan B
I add <?php $aggregaterating = get_post_meta(get_the_ID(), ‘aggregaterating’, true); if(!empty($aggregaterating)) { echo $aggregaterating; } ?> to header, but not working, this is for schema with custom field, pls help
Hello,
Maybe you are adding it to the wrong header file. There are 2 files. Please add your code in the header file found under this path: https://www.screencast.com/t/y3TmKt8F
If you need further assistance our support team will be happy to help with any requests on our official support forum at http://forum.tagdiv.com/forum/newsmag/
Thank you! Bogdan B
Ok, thanks 
Can you help me, why my description on yoast not show on SERP?
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Hi, i want to add language translator in my website www.janprabhat.com and i use this plugin “Translate WordPress with GTranslate” for language “Hindi”,”English”,”Marathi” but post is ,not converting in that langauge.
My purchase code is : b3e17bf9-c95c-495a-ab90-f05e9987cf05
Hello,
The post content itself will not convert to any language automatically. Such plugins usually create another language section where you can add new content in the language of choice. i cannot say for sure this is how the GTranslate plugin works however as we have only tested WPML officially. But from what we can gather, there are no plugins that can translate the content itself.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
How i can custom theme display grid 2 column on mobile ? I using block 16.
Hello,
Sorry but on mobile only 1 column is used. There is no solution to have 2 columns unfortunately.
Thank you! Bogdan B
Hi we updated the theme and we change in post settings the Default post template (site wide) and it changes some posts and not others. We sse that every post has a style 3 selected…but we wish to change the layout for All posts…IN addition in some posts sidebar goes under body and not in sidebar
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
we have sent you an email
I have problems with showing the Smarlist 1 http://prntscr.com/pjaxxe, I tried deactivating all the plugins I have, it still does not work, it looks small, it should look like in the demo they have, they could enter my website to to see it
Hello,
In order to benefit from theme support you will need to have an active support period on your account. Please use this URL to renew support: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you for understanding Bogdan B
I published in your forum of tag div before the support expires, they never answered me, now they try to tell me that I have to renew my subscription
Hello,
We reply to all messages. It could have been a mistake and your topic got skipped somehow. Please contact us via email at contact@tagdiv.com and provide your forum username and we will verify and reply to your request.
Sorry for the inconvenience. Bogdan B
Am having a problem with the main menu. whenever i login into wordpress it’s seems to b fine as i arranged but when i log out or if i open my website in another PC it’s look totally different, there is no menu bar, there is no proper category, it’s does not look as i arranged through backhand. Guys help me regarding this problem. am having this problem science i bought this one
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Since yesterday am trying to contact your support team but until now no support at all.
Hello,
If you contacted us via email, you also received an auto-reply mentioning the support hours. Please note the support schedule:
SUPPORT HOURS (GMT+2): Monday – Friday: 8:00 AM – 17:00 PM
We will reply to your email shortly as soon as we investigate the mentioned issue.
Thank you! Bogdan B
Hi there. Got a bit of an issue. One of our clients uses this theme for their website, they are on V4.9.1. I don’t know if that is old, but they are not using the Child theme – but the parent theme.
The issue we have aswell, is that when we go to edit a page with Elements, they have titles set (or so we believe), but when you select them, they cannot be edited as the text on screen does not show within the ‘edit’ portion of the sidebar.
So we cannot see how to edit things.
Also – are you aware the Logo has a
tag wrapped around it, which is reserved for ‘Main Titles’ of a page. A should never be around an image.
Hello,
This message seems incomplete. We will need to investigate why this is happening as only based on your explanation, we can only speculate why this happens but if you need our help you will need to have an active support period on your account: https://themeforest.net/page/item_support_policy https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportThank you! Bogdan B
I bought the theme for my website and when I started posting new stuff I went to check them on google and it showed that it was posted 6 hours ago when in fact it is a new post.
Hello,
Please check the date and time on your WordPress and on your host. Make sure they match and do not show differences as you mention. If you still have trouble with this please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel access so we can login and investigate.
Thank you! Bogdan B
hi where can i see changelog Last Update 25 September 19
Hello,
The change log is posted on the presentation page towards the bottom and is also included in the theme package.
https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331Thank you! Bogdan B
Check out what our customers feel about using Newsmag!
Hi there, I am about the purchase the theme but was wondering if you provide free complimentary installation? I do have the domain and the hosting as well as cpanel ready to go or do I need to go with installation service envato offers? Thanks for your consideration and help in advance. Thanks!
Hello,
We do offer installation services. Please consult this page: https://tagdiv.com/custom-services-wordpress-setup-plugin-installation/
Thank you! Bogdan B
Hello, on my site post tags do not work, I can not add tags
Hello,
Please open a new topic on our official support forum at https://forum.tagdiv.com/forum/newspaper/ and our support team will look into it.
Thank you! Bogdan B
Can we use ACF in your AMP version? Thank you
Hello,
Sorry but we have not tested ACF so we cannot say for sure if it will work without our theme or the AMP version.
Thank you! Bogdan B
i have some big issue i am unable to create home page nice which it show in demo it is taking long time with demo importer it not working
Hello,
We would need to investigate why the demo importer does not work properly on your site.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you! Bogdan B
Pre Sale Question please : 1. Is this theme compatible with arena product store ? 2. How can create phone specification table like gsmarena.com under newspaper theme? 3. How can I create price list comparison under newspaper theme without html codes. Thank you for this wonderful theme.
Hi,
Thank you for your interests in our theme!
1)Unfortunately, this is not a tested plugin and also, we cannot say for sure if it will work or not as expected with the theme, sorry! Instead of it, please note that Woocommerce is supported by our theme and should works as expected with it. 2,3)Unfortunately, the theme does not have any such functionality which allows you to make more comparison tables, like gsmarena.com, sorry! You should find a plugin with that functionality and test it with our theme and see how it works, sorry!
Hope this helps!
Thank you!
Hi, Will this theme works with WP Job Manager? Thank you.
Hi,
Unfortunately, this plugin has not tested with our theme and also, we cannot say for sure if it will work or not as expected with our product, sorry!
Thank you!
