6337 comments found.
Is Elementor still not supported?
Hello,
Unfortunately, the Elementor isn’t supported yet. We plan to support more page builders in future updates. Stay tuned for updates on the changelog page: https://help.us-themes.com/impreza/changelog/
Let us know if you have further questions!
Hello I have a problem with the transparent header. It is displayed on the computer but not on mobile or tablet. Thank you
I found a solution with header builder. Ty
Hi, Want to show the mobile menu all the time. So you have to click on the menu to get the drop down on PC, tablet and mobile. Please advise ?
Hello,
Go to Impreza > Headers, open your header in Header Builder, hover over Menu element and click “Pencil” icon to edit element settings. Then go to Mobile Menu tab and increase “Show mobile menu when screen width is less than”, see this: https://prnt.sc/pi0nip
Let us know if you have further questions!
Hi, website is slow after update. What do I need to do to make it fast load.
Hello,
Deactivate all 3rd party plugins, clear cache and check your site once again. If the performance will be improved, activate plugins one by one to find the issue.
Let us know how it goes.
no, it doesn’t work. Website is still slow from the backend to frontend.
Hello,
This question requires special knowledge possessed by our support team., please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so they could investigate the issue better.
Thanks in advance!
Hello, i would like you to inform me if impreza theme is compatible with Dokan Multi-vendor Marketplace professional plugin for creating an online marketplace.
Hello,
We didn’t test this plugin yet, you can check its compatibility yourself on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
Hello, Which Plugin Languages do you recommend for installation? One that does not conflict with the theme.
Hello,
We recommend using WPML plugin to create multi-language sites, take a look at this article for details: https://help.us-themes.com/impreza/translation/wpml/
Let us know if you have further questions!
Hello, I’m interested in purchasing your theme. I’m wondering if it is possible with your theme to implement double filters. For example, I want to be able to sort projects by Province (BC / Alberta) and also sort by about 6 different categories. Can I achieve this with Imprezza? Thank you!
Hello,
At the moment Impreza doesn’t provide this feature out of the box, you can hire a separate developer to implement this feature for you. Feel free to check all Impreza features on this test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
Hello, we are trying to improve user experience and speed optimisation at https://neoncup.pl/ We have a lot of embedded videos in our portfolio. We will be grateful for any suggestions.
Hello,
As I can see you are using an outdated version of Impreza, please update the theme to the latest version 6.6.2 (read how to do it easily). Then go to Impreza > Addons and install the required UpSolution Core plugin and update your site content. Don’t forget to make a backup before updating. If it won’t help, follow these recommendations: https://www.wpbeginner.com/wordpress-performance-speed/
Let us know if you have further questions!
i have placeholder images on my whole site instead of the actual images set in the page builder. it makes me so angry with your bullshit.
Hello,
Please provide us with a relevant URL so we could investigate the issue.
Thanks!
When your theme is not updateable then dont sell it
on https://psychologymindfulness.com/ i fixed it now. on iuvando everywhere where i have put a picture this bullshit placeholder image comes instead. its unbelievable
Hello,
As I can see your Image elements have no images, hence they are being replaced with placeholders. Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so we could investigate the issue better.
Waiting to hear from you soon!
ok thank you for the help. your theme is very good.
Hello, I just upgraded from Impreza v 1.x to latest version, and obviously the shortcodes are broken. Is there a way to migrate the shortcodes somehow? Thanks!
Using a grid layout to output a custom post type, is it possible to output a custom field that is a link with an icon where the icon is also linked? For example, if you add a LinkedIn icon to a LinkedIn URL that’s being pulled in via the custom field, is there a way to also make this icon a link? The goal is to only show the LinkedIn icon and not the URL text. Easy enough to hide the URL text via CSS, but does the grid allow for making the icon a link?
Hello,
At the moment Post Custom Field doesn’t provide this feature out of the box. You can create a feature request and we’ll consider implementing it if it receives a significant amount of voices from other clients.
Let us know if you have any further questions!
Can you please tell me why you guys are removing Elements from VC of Impreza theme day-by-day? In your latest version there’s no element of GAP and Team Member? Why are you doing this? I don’t consider it an update in which you remove the important things instead of adding more. Very disappointed from you guys. Instead of working on Contact forms, Testimonials, and Animation you are dropping other things down which were fine.
Hello,
These elements are not related to Impreza, they are the part of Ultimate Addons plugin and we didn’t touch any of them. You can manually install the plugin to get these elements, take a look at this article for details: https://help.us-themes.com/impreza/installation/addons/#2-manual-installation
We don’t recommend using Gap or Team Member elements due to performance reasons, it’s better to replace them with native Separator and Person elements.
Let us know if you have other questions!
Hello, i have the next questions:
Use impreza mega menu with images? Is there a header builder for do two rows into of a block?
Hello,
Yes, you can add images to your menus. Take a look at this guide: https://youtu.be/JTQwbkz45ls
Let us know if you have further questions!
Hi, I have impreza installed on my website. The theme is not activated. I downloaded the theme from a torrent and I want to buy a license and activate the theme but nothing must change on my website? Please advise ?
Hi,
Just activate your license to use all Impreza features. Take a look at this article for details: https://help.us-themes.com/impreza/installation/activation/
Let us know if you have further questions!
Hi, So basically i can activate my theme and the website will stay as is? Nothing will change on my website ?
Yes, the activation itself doesn’t change any content or layout.
Let us know if you have further questions!
Will it change the theme settings? the look and feel?
Activation won’t change your site. Please read my previous reply.
Thanks!
Hi, Can I mass/bulk import portfolio items via some CSV file etc.? Thank you
Hello,
Use native WordPress Import/Export XML feature, you can find it under Tools > Import and Tools > Export.
Let us know if you have further questions!
Hi, I need to import photos to portfolio – 1 image = 1 portfolio post. Do you have any sample csv import file to do that with image link? Thank you J.
Hello,
Unfortunately, we have such samples. Create portfolio pages and export them via Tools > Export, open the file in a text editor to see its markup. Then create your own file based on the exported one.
Let us know if you have further questions!
Hi, I am trying to import a demo but on upon installing I am getting an error saying that the file path is wrong or the file does not exist. Is there any way I can import the demo manually via FTP?
Thanks in advance
Hello,
Unfortunately, demo content can’t be imported via FTP. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
Tried to perform an update from v6.5 using the WP dashboard. Received this error message: Defined migration file not found: /home/xxxxx/public_html/wp-content/plugins/us-core/migrations/Impreza/us_migration_6_6_2.php Thankfully I was able to restore v6.5 by overwriting the failed install. Is something broken in the update package?
Hello,
Sorry for the troubles, we’re working on a fix, for now, go to plugins list and delete UpSolution Core completely, update Impreza, install UpSolution Core and update your content.
Let us know if it worked.
That did the trick. Thank you!
Hi, I updated to Impreza 6 but a warning message is appearing in the main page (blog): Warning: Division by zero in /var/www/vhost/ivanalfaro.com/home/html/wp-content/plugins/us-core/templates/us_grid/listing-start.php on line 148
How can I solve this? Thank you
Hi,
Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so I could check your site.
Thanks!
Thank you, I have sent a message
HI, when i design portfolio page there is error: 1st Screenshot: https://prnt.sc/pcunrb 2nd Screenshot: https://prnt.sc/pcungu 3rd Screenshot: https://prnt.sc/pcunvp
Thanks, Faheem Khan
Hello Faheem Khan,
Can you be more specific, which error are you referring to?
Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so I could take a look
Thanks!
I have a few licences, this is the first time that the demo import “creative agency” failed and are missing images, slider and post, the demo is empty, could you please help¿? my suported expired
Hello,
Provide your website credentials via this contact form: https://themeforest.net/user/upsolution#contact so we could investigate the issue better.
Thanks!
