287 comments found.
Hi,
Once installed the theme and all the plugins, WooCommerce displays this message:
“Your theme (Halena child) contains outdated copies of some WooCommerce template files.”
How can I fix this?
Hello,
Its just a notice of outdated templates and will be fixed on next update. It has no effect on theme functionalities. Thank you
Hello, does Halena have multi language option ?
Yes, you can use WPML or PolyLang plugin with this theme. they’re 100% compatible.
Hello. Instagram Feed is returning “Instagram has returned invalid data” error as of today. can yuo help us please?
Hello, It seems no longer we can’t use instagram without API key, so use alternative plugin https://wordpress.org/plugins/instagram-feed/
Thank you
Hi, interested in either your Merino or Halena themes, for a multi (product) category offering, i.e. not only fashion as Merino is advertised for. The issue is that for us, the Merino’s default styling is much closer to our preference, while based on the preview, the Halena theme, offers/shows more default templates and scope out of the box. Can you please advice on the key differences and limitations for either of these two, to get started with? and also, does the Merino have any portfolio page templates included?
Hello,
Merino has been side hover menu like this http://demo.agnidesigns.com/merino/home-1/?header_preset=7 Apart from that i prefer Halena. We can style it using option panel & custom css to match your preference.
Hope it helps.
PHP 7+, WP 5.3, WC 4 and error 
https://imgur.com/a/u2QKhUZ
Hello, Can you give me your site url and complete screenshot of “Halena/Welcome/System status” through official support tab https://themeforest.net/item/halena-minimal-modern-ecommerce-wordpress-theme/21142525/support?
btw: I can’t see any issues on your screeshot.
Thank you
Any chances to get update for Woocommerce 4?
Its compatible with WooCommerce 4.0. Let me know if you’ve faced any issues.
Thank you
Hi, is Halena works with woocommerce 4.0 ? Thanks. Mathieu
Hello, Halena is 100% compatible with Woocommerce 4.0. Let me know if you’ve faced any issues.
Hello, ok thanks, i’ll try to update.
I don’t get the “Theme Option” menu. And when I type in the url: “admin.php?page=halena-theme-options” I get the following error: “Sorry, you don’t have permission to access this page.”
The Agni Halena Plugin is installed.
Wordpress Versión 5.3.2 Theme: 1.5.4
Sorry, the plugin “WP Mail Logging by MailPoet” active, disabled that page. I disabled the plugin and it’s already working.
Thank you for the intimation. Let me know if you need anything else.
Are there any updates? wordpress is already in the version 5.3.2
Hello, Theme is compatible with 5.3.2. No need for additional steps to follow. You’ll get the regular theme setup sooner.
Hope it helps.
Hi there,
It’s been 3 days since i’ve sent you a support question without getting any reply.
Could you address the question and reply?
Hope you got a reply.
Hi,
Just bought the theme and i get a message about outdated WC templates. Do you have an update for the templates? Thanks.
Hope you got a reply through mail.
Hi there,
It’s been 3 days since i’ve sent you a support question without getting any reply.
Could you address the question and reply?
Hello, from a few months instagram widget is not working when IG username contains a dot
Hello, Recent changes in Instagram needs API to display feeds properly. So try using https://wordpress.org/plugins/instagram-feed/ instead. Let me know if that helps.
Oh, you are right, it does not work with any username. I will check out the plugin you suggested, but honestly I would rather be using well designed widget built in a Halena theme than installing additional plugin Is there any chance that it will be fixed in the upcoming update?
Hello,
Yes, We’re planning to develop custom plugin to work with Instagram API. Hope it will be added sooner. Till then i suggest you to use plugin.
Thank you
Thanks a lot for your reply and good luck with the plugin!
Hi, I have a question about the theme.. I just bought it.. but how can I change the style of the mobile menu.. now the menu is 3 bullets instead of a hamb urger menu.. is there any chance I can change that?
Can you contact me through through official support https://themeforest.net/item/halena-minimal-modern-ecommerce-wordpress-theme/21142525/comments from the account where you’ve made purchase?
Thank you
I really like your theme. I have few pre-sales question, if you could answer, it would make our choice much simpler. We really like the Single Product Page design for the home page. However we were wondering if we can customize certain things. 1. Can we have the images in the top cover the entire screen at the first instant (right now there is a small white space at the bottom) ? 2. Can we move the navigation buttons (Home Shop Pages Elements) to the center with the logo on the left? 3. Can we have featured products with prices under the big top images in the home page? 4. In the Shop page – without constrained side bar, can we have the logo on the left and the menu in the middle.. 5. Can we remove the banner in the Shop page?
Thank you very much.
Hello,
All 5 things can be done with theme options or minor css changes.
Feel free to ask further pre-sale/post-sale queries.
Hello. Thank you for the quick response. Would you be able to provide assistance with those minor css changes? and will those cost in addition to the base price?
Hello,
Above mentioned things can be done with no cost. But If there any customization or needs that would take more work/time then it will be charged.
Hope it helps.
Hello – nice theme. Few questions
1) when we upload product images the images are compressed ans the quality looks horrible. how do we remove the image compression upload?
2) On Lookbook page – http://demo.agnidesigns.com/halena/lookbook/ How do we add a custom image background behind the color box? Currently its just white area
Hello, Definitely, we help you. can you please contact me through official support tab https://themeforest.net/item/halena-minimal-modern-ecommerce-wordpress-theme/21142525/support
Thank you
OK done will await your reply
will you reply soon?
Hope you got a reply.
Hi! I change the type in Halena/Home settings/Typography using fonts installed with adobe type kit (not uploading from drive, but using adobe’s site). When I change it doesn’t appear on the homepage, instead i get some serif font. The page is set of course as a home. Do you have any clues on that?
Hello, Can you please give me your site url through official support tab?
Thank you
it’s on the local host at the moment, do you know any way to share such ones?
You can send screenshots of your typekit setup & home page source. btw: make sure that you’ve a valid support license as well.
Thank you
Hi, Is there a way to see the registration process and account section of the theme? Right now I haven’t found a way to see what these pages look like, if they exist.
Hello, You need to activate purchase license separately for Halena theme. Ourself can verify at the time of your support requests.
Hope it helps.
Hi is there a way to not see the word Description from the tabs in the single product page?
Hope you got a reply through mail.
Hi guys, I’m looking for a new theme because my current stopped updating a while ago. My pre purchase question though is if you can customize the e-mails being sent from woocommerce. Do you already styled these e-mails or are they still default woocommerce templates? I can’t do it myself, so I would like to know so I can find someone to do it for me. Thanks a lot!
Hello, First of all, thank you so much for your interest!
We haven’t styled woocommerce templates. But yes, We can do customization for you with small additional charges.
Hope it helps.
Thank you so much for your quick reply! I will contact you when I decide to use your theme for our webshop 
, I will do some testing first. Have a great day.
Sure
One more question in order to test you theme: Can I load templates somewhere after importing the demo content? To re-create pages from the demo? Or do you offer documentation how to re-create a certain page like the homepages? Thanks!
Hello,
Yes you can load templates to keep it as reference after importing demo.
Hope it helps.
Hi, when I choose a combination of color and category, show me the products in a different color than the one he chose. is it possible to modify this somehow? I only want to see products of a specific color and category. Example http://demo.agnidesigns.com/halena/shop/?product-cato=17&attro-color=24
Hello,
You can attach only one color of the specific color (first image will reflect the chosen color) and rest will be the default images. Also try checking this free wordpress repository plugin, https://wordpress.org/plugins/woo-variation-gallery/ hope it fits your need.
Hope it helps.
Sorry for my English, but we didn’t understand. it’s about showing products in other colors, but you should only see products in black. http://demo.agnidesigns.com/halena/shop/?product-cato=17&attro-color=24
Ohh got it. It’s reflecting the attributes we set at backend. Here, its just a demo so we assigned products randomly to the attributes. So it will not be a problem for you.
Hope it helps.
Hello, that’s right, but it doesn’t work for us. If we choose only color, it works: https://www.athleeya.com/obchod/?attro-farba=39
But if we also choose a category, other colors are also displayed: https://www.athleeya.com/obchod/?attro-farba=39&product-cato=79Hello, Can you please contact me via official support tab through the account you made purchase?
Thank you
