485 comments found.
Hey i want to ask something, when i input slider revolution on modal-link, when the modal is closed and i open it again, the slider is looping 2 times so the animation is duplicated. what should i do?
Hi,
The theme doesn’t control the behave of the slider revolution layers by default. You need to recheck your layers settings from the Slider Revolution directly -> https://www.themepunch.com/slider-revolution/loop-layers-timeline/
regards
Hi,
Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request.
regards
Hi,
can I hardcode it ?
Sure,
You can find the header files under this path: wp-content\themes\transcargo
regards
Hello Sir I want to be sure before buying theme, if this theme is supporting by wordpress , and I can Update it in easy way ! Please can you help installing theme in workpress in our domain?
Hi,
Yes the theme is for WordPress and you can update the theme if there will be updates via following the manual -> https://support.stylemixthemes.com/how-to-update-a-premium-theme. Here is the theme documentation -> https://support.stylemixthemes.com/manuals/transcargo/. Unfortunately, we are not providing service in order to install the theme into your site. We can only recommend you to have a look at the theme documentation in order to install it
regards
Hi
I am interested in purchasing this theme. We would like to design and develop in the staging environment first, before moving it to the original site.
Please let me know on this.
Hi,
Please clarify your request in a bit more detail in order to be of better help.
regards
We would like to complete the design and development in a temporary URL before moving it to the live domain.
Will I be able to activate it again after having moved to the live domain?
According to the Themeforest license policy, you can use the theme only one domain. You are able to use activation token three times for testing the theme on dev servers. If you have a disagreement with the license terms, please contact the ThemeForest support team – https://help.market.envato.com/hc/en-us
regards
Thanks for the reply.
You are welcome!
Feel free to contact us in case of any other questions.
regards
Hey i want to ask something, can i have the import file for rev slider(slider revolution) because is missing?
Hi,
The main slider zip file you can download from the following path -> wp-content\plugins\stm-importer\demo
regards
hey i just buy this theme but the images is not there, can you help me because i want to use it.
Hi,
Images and photos are not included in the theme package due to license restrictions.
regards
Hi, the revolution slider doesn’t show on Mobile. I have enabled it on layout settings but nothing happens… can you help?
Hi,
Please make sure that you have disabled the Hide on mobile devices option under Row Settings section for the row where is located the slider.
regards
You mean row settings section on visual composer? i have no row settings there, also I created a new element with slider revolution and nothing changes… Can I make it visible through css?
The Slider Revolution is disabled on mobiles by default. Please kindly have a look at the following manual below in order to activate the Slider from the element columns settings -> https://support.stylemixthemes.com/revolution-slider-responsive-settings
regards
presale question. 1. Can I incorporate this into the shopping cart so that the cart will calculate the rate? 2. Can this calculate by km, weight, kind of vehicle for different rates per option? 3. Google API will calculate the distance? 4. Scheduling of pick and delivery?
Hi,
There are no such possibilities in the theme by default and it needs to modify the theme and external plugin templates in order to realize your request. Here is the theme documentation -> https://support.stylemixthemes.com/manuals/transcargo/. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates. Alternatively, we can recommend you to contact our theme customization department -> https://stylemix.net/~service8922366 in order to build the theme according to your personal needs for a reasonable fee
regards
Hi there,
Could you kindly let me know the following:
a) Does this theme provide the ability to track items ( or support a plugin that does) – does it require compatibility with any particular software? b) Does this theme provide the ability to get an instant quote/quote calculator? ( I am not looking for a form that sends to an email, but an actual calculator) c) Is it possible to access the documentation for this, so I can see how easy it is to install? d) Does this theme come with video tutorials? e) I am planning to install this theme over the weekend and over the coming week – which days will you be closing over the next week, in the event that I find an issue that needs technical support?
Thanks and Kind Regards
Ozzy
Hi,
There are no such possibilities in the theme by default and it needs to modify the theme and external plugin templates in order to realize your request. Here is the theme documentation -> https://support.stylemixthemes.com/manuals/transcargo/. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities to the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates. Alternatively, we can recommend you to contact our theme customization department -> https://stylemix.net/~service8922366 in order to build the theme according to your personal needs for a reasonable fee
regards
Hi thanks for this -
You mentioned that you would discuss these additional features with your project managers ?
I am looking for tracking facilities like the ones available in
https://themeforest.net/item/expeditor-logistics-transportation-wordpress-theme/19767880 https://themeforest.net/item/logipro-transportation-logistics-wordpress-theme/20362738Are you able to offer support for the implementation of any tracking type plugin into your theme at a later date ?
Thanks
Unfortunately, we didn’t test the theme with trucking plugins. We are not able to provide any detailed info about plugins which can fully satisfy your personal needs
regards
is there a boxed layout option
is there a way for me to test the site before I buy ?
I was referring to the back end ? Admin area ?
As you can tell I am little nervous about buying this, as I have had a -ve experience on another theme, and I am keen to avoid the same mistake.
Unfortunately, there is no such opportunity to test the theme in backend.
regards
Thanks for the swift response – really appreciated 
You are welcome! Feel free to contact us in case of any other questions.
regards
Thank you
I am not sure what time zone you are in – but it’s either late or very early !!! Hope you have a good day!
You are welcome
Thanks, you too.
regards
Hi there,
Does this theme have the ability to track items or is compatible with a plugin or module that is.
Does this them have a quote calculator or is compatible with a plugin that is ?
Thanks
Hello, My header Logo stop showing all of a sudden, tried re uploading severally, still no luck. and the theme is up to date. Kindly assist.
Hi,
There shouldn’t be such kind of restriction as we have checked and tested your request on our testing environment. We recommend you to recheck your site via deactivating all of your extra and caching plugins
regards
Okay. Thanks. I have figured it out
You are welcome 
Can I use a photo from the template? Does the license assume this? If not, can I ask for the source of this photo: https://logistics.scdn6.secure.raxcdn.com/wp-content/uploads/2015/12/slider_1.jpg
Hi,
This image is included in the demo slider. You can use the images included in the demo slider.
regards
How can i change responsive breakpoints for main menu?
Hi,
You can edit the responsive breakpoints for the main menu by using this custom CSS:
@media only screen and (max-width: 768px) { .top_nav_wr { position: relative; z-index: 10; min-height: 90px; } }
Feel free to contact us if there would be any other questions.
regards
hey, is there a possibility to track deliveries in your website, i wanna purchase it but i wanna make sure you have it, we just started with a small company for deliveries and we wanna give to our customers a possibility to track their orders in the home page, in order to make things simple.
please answer me asap.
you have got a clean theme, but tracking feature is needed.
Hi,
There is no such kind of possibility in our themes by default. It needs to modify the theme and external plugins templates in order to realize your request. Alternatively, we can recommend you to contact our theme customization department -> https://stylemix.net/~service8922366 in order to build the theme according to your personal needs for a reasonable fee
regards
hello, I would like to remove this effect from the main menu, which hovering over the item increases the bar..
I would like only the size of the bar without the mouse over …
how can I do this?
Hi,
There is no such kind of possibility in the theme by default in order to realize your request. However, you can try to use some extra css. You can insert your custom css into the css field under the WordPress dashboard -> appearance -> customize -> css
regards
Hello, and prefect job on the theme and its awesome design
RTL-supported products are widely popular and on demand these days. If you ever consider adding RTL support feature to your WP products, please take some time and check our services at https://dr-rtl.com
We’ll be happy to hear from you
Hi,
Thank you! We will take it into consideration)))
regards
Perfect. We’ll be happy to help
I accidentally deleted all icons from the theme. How do I insert it again …
Hi,
Please download this file then put it in this directory -> https://drive.google.com/file/d/1SIgvnDATshP_JFJKgj5x2GbxacXaaD3s/view?usp=sharing
\transcargo.loc\wp-content\uploads\stm_fonts\stm\
Feel free to contact us if you have any further questions.
regards
I went up the folder in the destination, but the icons still do not appear to select …
Please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/ Our support engineers will kindly assist you.
regards
ok, I opened the chat
Well, feel free to contact us if there would be any other problems.
regards
How long does it take for ticket to be answered?
Hi,
We reply to tickets within 48 hours on weekends. There are huge amount of requests in our ticket system. Our engineers will check your submitted ticket according to the ticket ID queue
regards
Hi If my support period is expired do I still get the updated theme when is available?
Hi,
Sure, the theme update process is free for our customers.
Feel free to contact us if you have any further questions.
regards`
Hello I want to buy this theme for another purpose usage. For example I want to be use as a freight exchange. Can be posted announces by users and I can change for example the filters names, instead of any other to be implemented type of cargo, type of truck, etc. And also can be put some filter like for the example: Loading place (a city/country)- unloading place (city/country). Or you have another them that can be more easy used for what I want? Best regards, Alexandru
Hello Dear,
Thank you for your interest in our theme.
Unfortunately, we did not have the functionality that you mentioned in your comment. Our theme is to promote customer services. Transcargo is a transport, logistics, transport company WordPress theme.
You may wish to contact one of Envato’s Studio (https://studio.envato.com/) providers or our theme customization (https://stylemix.net/~service8922366) department who offers this kind of service for a reasonable fee.
Feel free to contact us if there are any other questions.
regards
