271 comments found.
Hi There, I just purchased your theme and nothing working. No demo content. Could you please help me. How can i install demo content? There is nothing on downloading files too. Thank you.
Hello,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com/ and we will help you.
Best regards
Hi there, I am getting a warning when I have the required plugins installed (ANPS Theme plugin).
My hosting provider said that is the source of the issues breaking the site, the site has not been touched or used in months so nothing was added or taken away but it stopped working all of a sudden.
What is going on with the ANPS Theme plugin that is causing the issue? Specifically for me it seems to be on the homepage, the rest of the pages seem to work, if I disable the ANPS theme plugin, the whole site works fine, except the shortcodes no longer work.
I can see from the above posts that this is not a new issue or one just for my site, it seems to be common with other customers too? Is this theme no longer supported, I need to know if I need to move my client to another theme please.
Hello,
thank you for contacting us.
Please open a support ticket: https://anpsthemes.freshdesk.com/ and we will help you.
Best regards
This theme hasn’t been updated in a looooong time
This theme is not safe to use like this, and it is not according the Themeforest best practices for safety and code quality!
When will you provide an update, because it is not safe to use an outdated version, and I see that people here have plugin conflicts due to your outdated code… 
Hi, yes updates are to be uploaded soon, the theme works fine with 5.2x wp version, the woocommerce out date files report is not a critical isue. However updates are going up one by one, today we already submited some updates for other products on monday more are on the way.
Thank you and best regards
Hi there. I was trying to update my site to PHP 7.3 and came to know that ANPS theme Plugin is giving the error and breaking my site. below are warnings and the error: FILE: /hermes/bosnacweb05/bosnacweb05al/b687/ywh.advacc/wp-content/plugins/anps_theme_plugin/importer/wordpress-importer.php
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
53 | WARNING | Use of deprecated PHP4 style class constructor is not supported since PHP 7.
FILE: /hermes/bosnacweb05/bosnacweb05al/b687/ywh.advacc/wp-content/plugins/anps_theme_plugin/plugin-updates/vendor/ParsedownLegacy.php
FOUND 1 ERROR AFFECTING 1 LINE
1412 | ERROR | Indirect access to variables, properties and methods will be evaluated strictly in left-to-right order since PHP 7.0. Use curly braces to remove ambiguity.
Hi, please do open a ticket at support.anpsthemes.com so our staff can help you out. Thank you and best regards
just purchased Accounting – Business, Consulting and Finance WordPress theme unable to install it i am getting error as “Problem installing theme: json_syntax” what should i do?
Please reply on #12931
Hi,
we already replied. Please keep conversation there.
Best regards
Sticky Logo only appear in mobile menu but auto size of sticky logo is not working.
You have an option Auto adjust logo size? but on mobile logo it works but on same mobile when sticky logo appear auto adjust not work and logo size goes large are small according to logo size.
I want to use high quality large size if I use small logo it goes blurry.
can you tell me css code or anything to control sticky logo also auto size according to device.
Hi, please do open a ticket at support.anpsthemes.com so our staff can better help you. Thank you and best regards
Are there any ways to convert this templete to HTML or can i buy this template in html?
Sadly no. Thank you and best regards.
When I integrated your template. it does not display as I saw it on this site. here is the link https://courify.fr/
Hi,
thank you for contacting us.
You are receiving next error: Error connecting to the database
Please check db data in wp-config if everything is set right. Please note that this error is not connected with our theme.
Best regards
Hello. I am not getting answer from the support – please advise. Regards Casper
Hi, I am very sorry for the delay, due to wide spread company illness we got a bit of a backlog of support, should be all cleared by Monday.
Thank you for your patience and understanding
I can see what version I have installed, is there a way to see what the current version is to see if an update is needed?
Hi, the current version is v3.6.3, you can check that in the bottom of the desctiption page here: https://themeforest.net/item/accounting-wp-business-theme-for-accountants/11444926 Thank you and best regards
Hi! I bought the theme and I imported one of the demos, but the pictures are not there. Is it normal? I thought I should get the picture too
Hi,
thank you for contacting us.
Original images are not included with a theme. Instead of them there are grey images, which you can change with your own.
If you have any question, please open support ticket and we will help you.
Best regards
Hi, I uploaded my logo file in Theme Options > Logos & Media, for logo, sticky logo and mobile logo. But the default template logo is still showing on the website—why? My logo only shows when I scroll down.
Hi,
thank you for contacting us.
For front page (when you are using fullscreen option) you need to change logo in apperance -> theme options -> page setup.
If you have any questions, just open support ticket and we will help you.
Best regards
Hi, I’m thinking of buying this theme but I’d first like to ask whether once bought I can first test it on my laptop and then migrate everything online. Is it something I can do or only one installation is possible? Thank you
Hi. Yes of course you can! Thank you and best regards
thank you so much for your answer! Another question I’d like to buy it to install it on my client’s website, should I buy it in her name? Or it’s ok in my name?Sorry I’ve never bought a theme before 
As you wish Just be sure to send the licence to your client. Best regards
Hi, I purchased this theme last month but am not using it. I sent email to help@market.envato.com requesting cancellation of this item. They suggested me to contact you here. Pl cancel this product for me and process my refund. Thank you for your help
Hi, did you already download the theme? Thank you and best regards
No I did not download/use it.
In that case you can open a refund request and if you did not indeed download it we can grant you a refund.
pl let me know how do i open a refund request
You can request a refund here: https://themeforest.net/refund_requests/new
Thank you and best regards
Hi
Where can i change the portfolio slug (i know its not on theme settings, but where in the code ???)
Hi, please do open a ticket at support.anpsthemes.com so our support staff can help you out. Thank you and best regards
Hi
How can i add more icons to yours – - > anps_icons “Accounting icons” ??
Hi, please do open a ticket at support.anpsthemes.com so our support staff can help you out. Thank you and best regards
Hi! How can I update WPBakery Page Builder? How is done? How is pushed to me?
Hi,
thank you for contacting us.
Please check next article how to update WPBakery plugin: https://anpsthemes.freshdesk.com/a/solutions/articles/12000025871
If you have any questions, you can open support ticket: https://anpsthemes.freshdesk.com
Thank you and Best regards
Hello, Will you push the WPBakery Page Builder update? Thank you Djerry
Yes ofcourse.
How do you change MySQL function from charvar to Connection_ID?
Hi, for all support related questions please do open a ticket at support.anpsthemes.com, however I see that your support has expired. We recommend extending support for uninterrupted support.
Thank you and best regards
