1006 comments found.
Awesome job with this product so far !
Pre-sale questions
do I need extended license to sell the tickets/booking ?
what limitations do I have with the regular if I want to monetize a project ?
have thought about implementing QR codes?
just in case , do you do custom jobs ? ( like if I buy this product and want to ask you for a custom feature for it ? ($) )
thanks
Can I translate the language easily?
you already have the QR function !
-Included QR Code, Bar Code in Ticket
can you please explain how this works/flow with QR code and bar code
Hi,
- “do I need extended license to sell the tickets/booking ?” => No you don’t.
You can get commission from per transaction (booking ticket) of customer
Custom Job: Yes
The vendor can export QR Code that included in tickets to CSV file. When the customer attend event, you can use Mobile to scan QR code in ticket and verify with CSV file. Currently we are making an app for scan QR coce and update Ticket Status to database.
Thank you!
awesome !, thanks , for the answers
what about the language translation ?
Yes, you can use loco translate plugin to translate theme, plugin. Thanks
thanks ,
When a user from frontend start to sell tickets, all the buys go to the main site(wordpress/woocommerce) when the tickets sale ends then the main site check and pays the the user who make the tickets sale ? or how is the flow here ? thanks
Yes, it is like your think. Thank you!
And the QR , the host Download all the QR codes and how then check them at the entrance ?
(I understand you are working on an app for this but , now how it work ? and about when do you plan to have the app ready?)
thanks
Hi, Yes you can check QR Code at the entrance .
The vendor open app, login app with account in market. Click camera to scan QR code, The app will valid QR code to return Correctly or incorrectly. After update status ticket in market. We will release it about 3 – 4 weeks.
Thanks!
Im having problems with the translation , I did install loco plugin translate strings but there is this last version of loco that is not compatible so I rollback preview version (I have Version 2.4.0 ) but new version 2.4.3 is not compatible . all site its on English but that is not the default Lang
Hi, Sorry I don’t see purchase icon in your account. Please check surely you bought this theme and please make a ticket at our forum.
Thanks
hope all is well. regarding elementor, Its not allowing me to add any elements when i go to edit the main page. Can you assist
Hi, Please make ticket here https://ovatheme.ticksy.com/ and include some screenshots.
Thank you!
Hi, I’ve some questions before please. 1- Is there shortcode to display search bar, map and event ? 2- Is it possible to have more taxonomies and tags on the seach page ?
Hi, 1: We use elementor for it.
2: No it isn’t.You have to customize it.
Thank you!
hi, thanks for your answer. I bought the template. But i’ve a problem. There’s a conflict with elementor pro. It’s seems to be due to the header and footer template. Is it it possible to desactivate them ?
Fatal error: Uncaught ArgumentCountError: Too few arguments to function ElementorPro\Modules\NavMenu\Widgets\Nav_Menu::handle_link_classes(), 3 passed in /homepages/39/d750247268/htdocs/clickandbuilds
Hi, Plwase try with this: In customize and page you can choose header, footer default.
It do not work. I choose defalut header and footer, i also delete template. Please i woulnd like to desactivate this option. All my page made with elementor pro.
We are checking this problem. Thank you!
Hi, You can download latest version then update theme, plugins for fixing this error.
Thank you!
Thanks
Hi, I also would like , 1. Change the map maker 2. Change the permalink. For example, remplace event-cat by activity Can you give me the name of the folders ?
3. Remplace the category template. I would like to have the same as the search template (with a map). What can i do ?
Hi, Please make a ticket here: https://ovatheme.ticksy.com/, so we can assign supporter for you. Thanks
Thanks for your answer.
Hello, the color edit as suggested below is not working…
this is the complied ccs code,
/Text color/ /Main color/ /* Vendor Sidebar / /link color/ /Button Color/ /Color time, location type4*/
i added it to the theme style.css from the theme editor section and there was no change on the site… kindly check: https://events.bookrwanda.com
Hi, Sorry I don’t see any css in child theme. Did you compline color.scss then copy css code to child theme ?
yes i did
Hi, Not you have to copy file plugins/eventlist/assets/css/frontend/__color.scss
ok… i just copied the code you sent earlier… let me try this out now
Hi, Will the creation of venues evolve as for your theme EM4U ► https://ovatheme.com/documentation/em4u/#h4_make_venue_h4 Thanks you by advance
Hi, I don’t surely because the vendor will make this. Do you think it is necessary ?
Thank oyu!
Hi, yes because some event managers create events in public venues that do not belong to them. There can therefore be several different event manager events in one venue. For the information to be clear and clean, we prefer to create the venue ourselves
otherwise we will have several pages for the same venue and it’s going to be difficult for search by internet users
Hi, The vendor also admin can make venue at frontend. You can see this in demo.
Thank you!
Yes, I know. But what happens if two sellers create a different event in the same venue (theater, stadium, gym ..) So there will be two venues for the same venue? this may complicate the search?
When the vendor enter input venue, the system will auto display match venue, so the vendor can choose available venue or add new.
Thank you!
Thank you for reply
I am unable to install demo data. I keep getting Error: Internal Server Error (500). Kindly assist
max_execution_time = 180 max_input_time = 600 post_max_size = 128M upload_max_filesize = 60MThank you!
Your eventlist plugin is showing the below error.
Parse error: syntax error, unexpected ‘include’ (T_INCLUDE), expecting identifier (T_STRING) in /home/myglowi1/public_html/Findingoomf.com/tickets/wp-content/plugins/eventlist/includes/class-el-payment-gateways.php on line 18
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
Hi, Did you active payment gateway in setting ?
Yes.. Your theme and plugins are not working correctly. I am having series of issues using it on my host. Eventlist plugin not working properly. Demo content unable to load and lots of other issues.
Kindly fix these things
Hi, Please submit ticket here: https://ovatheme.ticksy.com/. List all your problem with theme, plugin. We will fix it soon.
Thank you!
how can i remove the vendor image from appearing on the event listing?
remove_action( 'el_loop_event_author', 'el_loop_event_author', 10 );Thank you!
how can i change the background image one the home page? and also change the color of the search bar to my choice color? https://events.bookrwanda.com
Hi, Change background image home page: you can change it in section setting of elementor.
The color: I replied you in other comment.
Thank you!
please i can i get steps on changing the color css? i don’t really understand that… can you give me steps to make that work?
You can follow here: https://prnt.sc/pm0p0p
Thank you!
please i copied the SCSS Code to https://www.cssportal.com/scss-to-css/ changed the color code and hit compile…
this is the result i got…
https://events.bookrwanda.com/wp-content/uploads/2019/09/Screenshot_2019-10-21-SCSS-to-CSS-Compiler-CSS-Portal.pngI didn’t get other css codes like the screen shot your sent to me
It is strange because it is working for me: https://prnt.sc/pm71vb . Note you have to copy file plugins/eventlist/assets/css/frontend/__color.scss
Thank you!
when an event manager fills out information for the bank in his profile, where can this information be found in the WP administrator dashboard ?
Hi, The administrator will see in Events >> Manage Payouts
Thank you!
thank you for your information. You are efficient and responsive!
Let me know if you have any idea or other question. Thank you!
Hi, how to put the dates in European format in the event creation form ? See file ► https://tickweo.fr/format-date.jpg
Hi, You can change in Settings >> General >> Date Format
Thank you!
When creating an account, a role is assigned by default., Optionally, customer or event manager. How to distinguish customer and event manager accounts, knowing that customers can not create events.
Hi, When you create an account with “event manager” role succefully, you are an vendor (event manager). So in this case, any user can make event. Let me know if you have any idea or other question.
Thank you!
So a simple customer who bought his ticket for an event and who looks for his ticket in his dashboard, the same as that of an event manager ?
Hi, No it isn’t. Only The events manager will see tickets that the customer bought. The customer will see his tickets in My Bookings.
Thank you!
Greetings!
Dear author, Yesterday I was purchased this item. I found a issue, when I create a event and I am going to search it from site but I didn’t find that event on search result. My site: https://sromik.xyz/ I’ve created the 2 event: https://sromik.xyz/event/cleaning-services/ https://sromik.xyz/event/building-wall-repairing-service/You can search it. Thanks in advance!
Hi, it is working: https://sromik.xyz/ajax-boxed/?name_event=Maintenance&loc_input=
Please check again.
Yeah! I fix it. Problem is when I add date in post then it’s work fine otherwise it’s not work. Btw, I need a help, Please provide your support email.
Please try in Events >> Settings >> Event >> Archive settings >> Show Past: Yes, Show Upcoming: Yes
Thank you!
please how can i change and remove the demo them color? I have changed the color in the customizer but is still showing in the event listings and icons
/*Text color*/ $text-color: #343434; $text-color-1: #666666; $text-color-2: #888888; $text-color-3: #222222; $text-color-4: #333333; $text-color-5: #cccccc; /*Main color*/ $main-color: #e86c60; /* Vendor Sidebar */ $bg-vendor-sidebar: #343353; /*link color*/ $link-color: #3d64ff; $star-rating-color: #ffa800; /*Button Color*/ $btn-add: #82b440; $btn-remove: #e86c60; $btn-active: #e86c60; /*Color time, location type4*/ $color-time: #6f7287; $color-buton-cart: #90ba3e; $color-error-cart: #f16460;then compline this file to css and copy css code to style.css in child theme. You can compline scss to css online via some site: https://www.cssportal.com/scss-to-css/
Thank you!
i have complied and copied code to the theme style.css… there is not child theme in the zip file for meup theme… guys help me out
this is the result of the complied code”
/Text color/ /Main color/ /* Vendor Sidebar / /link color/ /Button Color/ /Color time, location type4*/
add_action('wp_enqueue_scripts', 'meup_theme_scripts_styles');
add_action('wp_enqueue_scripts', 'meup_theme_script_default');
to
add_action('wp_enqueue_scripts', 'meup_theme_scripts_styles', 11);
add_action('wp_enqueue_scripts', 'meup_theme_script_default', 11);
We will have an update for this problem soon.
Thank you!
Please how can i get the child theme?
Hi, Please copy and paste it in functions.php of child theme
Thank you!
i have meup main theme… where can i find the child theme please?
Child theme is meup-child.zip file. You can install this file and active it.
Thank you!
where can i download it from please? the meup-child.zip file?
Please read here: https://ovatheme.com/documentation/meup/#h4_download_theme_package_h4
Hi, I need to know something before to buy: 1. is it possible to add a paypal account for vendor? 2. is it possible to add custom field, for example I need to know the vat of vendor, number certificate and other… thank you, have a nice day
Hi, 1,2 : No it isn’t. We will note these problems for updating in the future.
Thank you!
Great work. Keep it up. Came in handy. I look forward to more features in future updates as time progress.
Hi, We just updated theme with some improvements.
Thank you!
Icons are not showing on the site…
Hi, Please config Elementor like here : https://ovatheme.com/documentation/meup/assets/images/image_74.jpg
is it compatible with buddypress??
I don’t test with that plugin ago. Thank you!
Please, Icons are not showing on the site… all icons like Account ican, cart page icon… please help
Please config Elementor like here: https://ovatheme.com/documentation/meup/assets/images/image_74.jpg
ok thanks.. it worked
Hello, Good day.. Purchased theme.. it’s a nice one… but this is the problem… when ever a new user registers, you will be told that the password will be sent to your email… but when you open the mail, you won’t get the pass word but a wordpress registration details…
this is the mail sample: Username: explicitblog
To set your password, visit the following address:
<https://events.bookrwanda.com/wp-login.php?action=rp&key=k1nxU02lnJdslpf9crOY&login=explicitblog>
https://events.bookrwanda.com/wp-login.phpCan you help me, so i can get it sending auto generated password?
This is defaults in Wordpress for confirm email exactly. If you don’t want to this, you can install other register plugin. Thank you!
will plugin do you recommend please?
Hi, You can find multi plugin in https://wordpress.org/plugins
Thank you!
Please i could not find any registration plugin that works well… can you recommend anyone?
What is problem with other plugin in theme ?
the problem is, once a user registers, it tells you will get a mail with your new generated password… but when you check your mail, you will get this in your email: To set your password, visit the following address:
<https://events.bookrwanda.com/wp-login.php?action=rp&key=k1nxU02lnJdslpf9crOY&login=explicitblog>
https://events.bookrwanda.com/wp-login.phpof which is not professional… can you guys work on it so it can send generated password? or a link to verify the account? then set new password?
Hi, This is default in wordpress. We will make an update allow to enter password when register new user.
Thank you!
Hi,
Ticket payments for events arrive at the site or organizer’s account? Do you Stripe an Pyapal into payment gateway?
Hi,
1: Ticket payments for events arrive to site. The system will calculate profit for organizer.
2: Yes I do. You can use Stripe or Paypal or any payment gateway that the woocommerce supports
Thank you!
Hi, Are the files easily translatable ? in French for example
Hi, yes it is. you can use Loco translate Plugin to translate text in theme, plugin.
Thank you!
Hi, Nice job. would there be a feature or plugin to check-in participants at the entrance of an event? For example, an application for reading QR code and doing check-in
We will develope an app allow read and checking QR code.
Thank you!