100 comments found.
in category page is possible sidebar left in all theme demo?
Dear Sir,
You can configure this layout in the admin panel.
Thanks!
Hello guys, I would like to ask for little help… I have some product with radio options and I would like when the customer choose the radio option, set the quantity in the input field and finally click on add to cart button, the input field to be nulled (refreshed) to 1 as default. On this way the user will be able to select another radio option and set new quantity. At the moment, the user is able to add in cart 5 items from Option 1 but if they wanna add several items from Option 2, I would like after they select and add to cart 5 from Option one, the input field to be refreshed to 1 again. And for each option… Is there a way?
Dear Sir,
We can give you customization work for your request.
You need to pay extra for this.
Please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will check and help you soon.
Thanks!
oke sir. thank your answer. i buy your Claue – The Clean & Minimalist OpenCart Theme. and my web site is nearly finish. just i have to chance add quantity.
how much i have to pay for this job? let me know pls sir.
Dear Sir,
Please contact us via our Ticket System and give us more details about your site and your request. Our team will check and reply to you.
Thanks!
Hello, i buy the theme, where can i have the manual to install? thanks
Dear Sir,
Please refer to this guide: http://userguide.smartaddons.com/opencart/so-document/index-v2.html#installtheme
If you have any problems using our theme, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will help you soon.
Thanks!
Thanks
Hello sir,
I have a problem with after registry. www.ahlled.com After registering, and a page comes immediately: Your Account Has Been Created! But if you switch to another language now, the error appears on the page.
For example in German error:
home> Konto > xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Please give me your email, I can send you the screemshot. I cannot send a photo as an attachment here. Please help me!
Thank you very much kind regards thomas
Dear Sir,
Please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will help you soon.
You can upload your screenshots onto https://prnt.sc/ then send us links.
Thanks!
In the new version, does the documentation correspond to the administrative panel or does it still have to look for what we need where it is located? https://www.youtube.com/watch?v=4EA9tSa4naM
Dear Sir,
For installing language, please refer to this guide: https://www.smartaddons.com/documentation/how-to-install-language-into-opencart-theme-translate-it/
In our Guide, please refer to Theme Setting Content. It has been updated for the latest version.
If you have any questions, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will help you soon.
Thanks!
Why documentation is not for this theme? https://prnt.sc/w2a3sg
There is not such menu: admin › OpenCartWorks › So Themes Config The correct one is admin › So Claue
There are missing pages also like “Product Category” so is impossible to make customization, and product filter is full with bugs.
Can be used only with stock theme defaults with bugs without customization.
Dear Sir,
Please refer to this guide: http://userguide.smartaddons.com/opencart/so-document/index-v2.html
If you still get the problem, please submit a ticket on our Support System: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
Our team will help you to resolve your issue.
Thanks!
In this documentation link is admin -> OpenCartWorks, but in my installation is admin -> So Claue and in the sub menus there are difference. Its too slow to ask for every step. Documentation is not for Claue theme. https://prnt.sc/w33qls
You have admin login detail. If is easy make in this category http://www.archimeb.com/metalni-shkafove/za-dokumenti the attribute filter “Широчина” has not only “80 см”, “100 см”, “120 см” but also “90 см”. Third product in category has this attribute “90 см”. This is stock installation without any changes. Your live theme maybe have some improvements.
Dear Sir,
Please follow your ticket and provide us with more details about your issues, our team will help you soon.
Thanks!
Dear Sir, This already written this in ticket. Also you have all details to login in admin and ftp. If you missed it again is again your problem! OPENCART-D95D9NC246 Mon, Nov 23, 11:28 AM
Dear Sir,
Please post your issues in your ticket.
Our team has replied to your previous request before.
For new issues, please provide us with details on your ticket.
Thanks!
Dear Sir,
Please post your issues into your ticket, our technical team will help you soon.
Thanks!
Hi dear. ı buy your theme today. but my account page is not working. can you help me pls
Hello,
Thanks for your comment and sorry for this inconvenience.
For this issue, please create a ticket at the system: https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
After checking, it will be easier for our team to help you.
Thanks,
Very disappointed with your support services. I just bough your theme, try to install it on latest opencart with php version 7.3+, but it broken, now my frontend website giving 500 internal server error and when I try to edit the theme from admin panel its givens me internal server 500 error. I generated the ticket as high priority but it is on lowest priority itself. Still no reply from you guys. I think I need to ask for refund. very worst support you guys have.
Dear 4fridi,
We fixed your issue and uploaded the theme package on Themeforest. Please feel free to contact us if you need any help.
Thanks
Hi sir,
We did remove all admin account to login our DEMO site. Hope you understand that! Have you any question, let us know!
Thank you!
It doesn’t compare to Kalles, Kalles is a very complex topic
Hi sir,
Have you any question, we can help?
Thank you so much for commenting!
Unable to enable Theme Control Panel 500 error occur while enable how can i fix this issue please help me
Hi sir,
Which OpenCart you use? It is on OC 3.0.3.3 and PHP 7.2, there will be no error.
Thank you!
opencart 3.0.3.6 and PHP v7.3.21
Hi sir,
We haven’t updated it, so please don’t update to get the error. When we update, we will inform to you!
Thank you so much!
Hi, what currencies are available in this theme? Also, is it possible to install my own corporate font? Thanks!
Hi sir,
We are so sorry for missing this comment, so we are late in reply. About your questions, here are answers:
1. You can declare in System >> Localisation >> Currency 2. About Font, currently, we just support Google font & stand font, you can refer them. In deed, you can add an other font into, but, You have to change code many places, and take much time, you have to custom work or pay fee for it. I think you can refer the Google font and Stand font!
If there is any question, please let us know!
Thanks!
Hi.I would like to contact me i have some questions about the themes please if its possible.
Hi sir.
We are sorry for late reply beause we don’t work at the weekend! Please email to: phuongnt@smartaddons.com And give us your questions.
Thank you so much!
Hi, thanks for your theme. I have some problem to upload it.
It says; “File could not be uploaded!”
I have “themeforest_5iES4RPC_claue_the_clean_minimalist_opencart_theme.zip” file to upload.
Thank you for your reply 
Hi sir,
We see that you did not buy this item. Please buy it, then we will support you!
Thank you so much!
Ouh sorry. I mean, I have to design website for one of my friends. And she had buy the theme already. I had follow the tutorial but it shows that message.
Anything i overlooked?
Thanks.
hi Sir,
For any your question or technical issue, we willing to serve you in the Help Center, please go to there and submit a ticket, our support team will reply within 24 hours of every business days! https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket Remember to give us all information of the purchase: purchase code, username account who bought the theme.Our technical support team will support right after all information matched!
Thanks!
I have issue on header when add product to cart .
https://baitmay.com/en/hi Sir,
Thank you for contacting us. For any technical issue, we control them via our Help Center. Please go to there and submit a ticket, our support team will reply within 24 hours of every business days! https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticketThanks!
Hi
Presale questions:
1 . Will this theme get the boxed layout that you launched on Magento 2 theme of this same theme? The woman with sunglasses theme?
2 . Will you get the sidebar checkout like magento theme version?
It should be same
No response?
Hi sir,
Sorry for late reply because of missing the comment. Here are our answers for your questions: 1. We have no plan for this feature, you can refer this theme with Sunglass theme: https://themeforest.net/item/bigsale-the-multipurpose-responsive-supermarket-opencart-3-theme/23091519 2. No, you can require us to customize the theme with fee if you want this feature.Please let us know if there is any question, thank you so much, guy!
Pre-sale question. Whery good looking theme but why so slow in Page Speed – only 3/100 score at mobile version. Will it be optimizing?
hi sir,
Where did you check the speed for this theme? We checked on GTmatrix: https://gtmetrix.com/reports/opencart.opencartworks.com/0BX10DWc and the speed is 87/100: https://prnt.sc/pntzxh Please let us know any your question!
Thank you so much!
hi sir,
We did check again and it is A level now: https://gtmetrix.com/reports/opencart.opencartworks.com/tXFRreALPlease check it!
Thanks!
i check here https://developers.google.com/speed/pagespeed/insights/ and interested in layout6 demo, so checked only this link http://opencart.opencartworks.com/themes/so_claue/layout6/ but now check it in Gtmetrix – much better than on official google page speed site, maybe because of some google blocks in robots.txt
Thank you, guy!
Please let us know if you have any question!
Best Regards!
Yes, theme A – rank, but dont know why, when browsing between pages – there is lag in 2-3 seconds, i try the same on other themes demo – they faster. So, it will be fast on my hosting or maybe some tweaks in theme will helps? Because, for example, Fastor is much faster when navigate between pages. Still like design more than other themes, but still worry about speed. Thank you
hi sir,
Just because Factor has some products while our demo is full of data. We thinh 2-3s is not bad, and you totally improve by your server and optimization.
Thank you & let us know more question!
i want add arabic language please
Dear sir,
You can refer these link for adding new languages: 1. https://www.smartaddons.com/documentation/how-to-add-new-language-in-opencart-2-x/ 2. https://www.opencart.com/index.php?route=cms/blog/info&blog_id=227
If it doesn’t help, please create a ticket and give us information, our technical support team will help you check this issue: https://www.smartaddons.com/support/tickets/Thank you!
what is this work!!! my homepage is not completed and this documentation is not for claue
Hi sir,
The document for all OpenCart theme, and our technical department still are here to help, please submit ticket to get assistance asap.
Thanks!
Hi, i have 2 problems. 1- storage/modification/catalog/controller/product/product.php on line 294 This line: $data[‘product_href’] = $this->url->link(‘product/product’, ‘path=’ . $this->request->get[‘path’] . ‘&product_id=’ . $this->request->get[‘product_id’] . $url);
2- dashboard => clear theme cache => SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data OK Warning: rmdir(storage/cache/so): Directory not empty in public_html/admin/controller/common/developer.php on line 70{success: tema \u00f6nbelle\u011fi temizlendi!”}
Dear sir,
For this issue, please submit ticket on our Help center, our technical support team will check it right. Here is submission link: https://www.smartaddons.com/support/tickets/Thank you!
Hello. I bought Claue Theme Can you help me, please? How to hide the blocks Adress and Shipping adress, when placing the order at checkout? Or how to make them optional? Thank you.
Dear sir,
We are so sorry for any inconvenience you got from our side. We have finished our Summer Holidays ( 4 days-off), so today we will check all ticket system, please be patient to get the answer soon.
Thank you!
Hello. I buy your theme but I have problems. The SO Feature feature does not work. What might be the reason?
Guys I have a lot of problems with your theme, please write me back
Your theme has a lot of bugs. Most functions do not work correctly or give errors. We removed your theme. Please refund my money.
Dear sir,
We have finished Summer Holidays today, and will be back to work right. We checked in our Ticket system, there is no ticket from you – Ostaf.
Could you please let us know your ticket number to check right?
Thank you a bunch!
I wrote you here
Dear sir,
We are so sorry if you got any inconvenience. In this case, we got your comment in the weekend, so we couldn’t reply to you right. We also receive all technical issue via our Help Center, and on Help Center, we have 3 days-off for Summer Holidays. and we will reply right after we back. But we check our system, there is no ticket from you that is the reason why we asked your ticket number if we missed. However, you did not do it. We don’t solve any technical issue on comment on Envato, it’s regulation. We only Support customers via our Help Centre by ticket system and livechat.
We also ready refund to customer if our theme has bugs and we can’t fix that. In this case, we don’t know what is your trouble, or bugs, and we need to know to then help you, but you refuse and did not create any ticket.
Therefore, we can’t accept the refund for you. Please let us know your issue via ticket system. Here is submission link: https://www.smartaddons.com/support/tickets/Thank you!
My ticket number OPENCART-FNY5880YD0
Dear sir,
Because of the different time zone, so the ticket may be late in replying. Hope you sympathy for us. We always try to support within 24 hours of every business days. The ticket is being reviewed and checked. Please be patient to get the answer soon today.
Thanks!
How about giving an answer for my ticket? And one more thing: How could you name your theme multilingual when it’s not adapted for several languages? Moreover, sizing chart, pre-text, post-text etc. are also not adapted for multilinguality.
Dear sir,
Please check the ticket and give us information to check the ticket finish today.
Thank you so much!
Unfortunately no. I’m working on localhost.
Dear sir,
Our technical support team will find the way to help you check on localhost. Please keep following the ticket to get our answer soon.
Thank you!
I uploaded the site to the test host. Waiting for solving problems
Thank you, guy! If you need help, please contact us via Help center. Thanks again!!!
Hi, still have problems with your theme. View the latest message in the ticket
Hi sir,
Please check your ticket to get the answer.
Thank you!
Solve this problem
and frequently check my ticket
Thanks!
Why don’t you reply to my ticket? OPENCART-FNY5880YD0
hi sir,
Please check your ticket to get the answer! and do as our guide. If you do but it doesn’t match, please screenshot for us, our technical supporter will check.
Thank you!
