3847 comments found.
Hi, how can I change the input filed “Male” and “Female” in “Senior” and “Family”, I dont found this tourmaster-tour-booking-people-input tourmaster Thanks so much
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
HI there, i am thinking of buying travel tour and have a questions. On each tour page at the top there are a series of icons (e.g clock for duration, plane taking off for departure, plane landing for arrival, person for minimum age, mutilple people for max people allowed etc) -https://demo.goodlayers.com/traveltour/tour/africa-amazing-african-safari/
Some of these icons I dont need and I would like to usr other instead
Can they be changed and if so what are the options they can be changed to?
any reply to this?
Hi,
Sorry for late, it’s possible to change as you wish.
thanks- can you give me some examples of the kind of icons it can be changed to?
Hi,
We support for these icons list:
+ https://support.goodlayers.com/document/icon-font-awesomes/ .
+ https://support.goodlayers.com/document/icon-elegant-icons/
Or you can use image to create your own icon.
great- another question I have my own booking software and wondered if i can get rid of the booking form on the right hand side of the tour page and have only the enquiry form? OR
Even better could i keep the booking form and then have it link to my booking software when they click on the book now button
an example of my booking iframe is https://www.cotswoldsadventures.co.uk/package/classic-cotswolds-private-tour/
Accessed from https://www.cotswoldsadventures.co.uk/package/classic-cotswolds-private-tour/Could i do this or would i need to do it on a tab as i do on my current site (another theme of yours!)
Hi,
Yes, you can use enquiry form only as you wish. You can use external link option if you want have booking tab and enquiry tab in same time (but the booking form will disappear).
Thanks so i can have the enquiry form on one side and then a book now button on the other tab which links to my external booking software?
Hi,
Yes, it’s what I mean.
Hello A pre sale question.
I need there to be more than 2 price variations on the tours. For example: Price of child, adult, student and retiree.
Is it possible to configure your theme with these requirements?
Thank you;
Hi,
First of all, thank you for interest. For your question, it’s possible to do with our theme.
Hi, how can I remove the word “from”. not change the text, but I need to remove it example: https://bit.ly/2PSbjfk
thanks!
Hi,
Please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):
.tourmaster-tour-price .tourmaster-head {display: none;}
Hi. I’m using the template for a tour page and this template is certainly an incredibly good thing.
I just have one problem. The tours I have, many of them are at different times and at different prices. (adults and children) and I can’t find a way for them to select the time without adding another package.
I have it like this: https://bit.ly/2T1HeKM and I need it like this: https://bit.ly/3j5MKqj
any solution that you can recommend? Can I modify the “rooms” option that I don’t use and insert schedules there?.
thanks for all!
Hello,
I have bought the theme and I want to know if I can create 1) LOGIN for Service provider and 2) LOGIN for customer.
I found that the only way to make a login admin is by nextend plugin social media.
But I need to create a simple login (both for service provider and customer) without social registration
The service provider must have full access of the dashboard.
Is it possible and how can I create it?
Thanks
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Beautiful link internal plugin
https://linkwhisper.comis not compatible with your theme.
Have you another plugin link internal juice compatible to test it?
Its a must have internal link juice wiht compatible plugin for the future….
Hi,
Unfortunately, we don’t use any kind of plugin like that before with our theme, so you will need try to check it by your self instead.
Good day, tell me if there is an opportunity in the subject to change the name of the taxonomy in url …. /tour/ ...
Hi,
First of all, thank you for interest . It’s possible to change it.
Hello,
i understand that your Plugin/Theme isnt work with woocommerce in any kind – thats ok. But what if someone books a Travel and later he want to buy a Product which is managed through WooCommerce? Do need this customer to create a new account through WooCommerce? or the same Account (Booking) is used to buy Products? If the same Account(Dashboard) can be used in order to buy Products with WooCommerce, how Orders will be managed into Customer-Dashboard?
Best Regards Matia
Hi,
First of all, thank you for your interest .
The customers can use same account to booking a tour and purchase a product, but the dashboard page will separate because the woocommerce and tour dashboard can’t be similar.
Hello,
thank you for your reply. I got some questions more about:
1. When someone book a travel – invoices goes automatically to customer or admin can set “manually” the Invoice-Sending . The Target is that admins check first if everything is fine or some options/variables should be added into booking and after that release the Invoice to customers.
2. When someone book a travel – the tabs (detailed informations about the Travel) can be add through a hook into Customer-Receive-Mail? if yes – can your provide the hook-code so this options can be added by us (person who will bought the Theme/Plugin) ?
3. When someone book a travel and want to pay with deposit ( 20% and 80% for example) – this Amount(s) are visible on the Invoice? 20% and 80% ? its the calculation included?
4. Can admins export the Orders as .CSV or .XLS or smt like that?
5. Where can we see the versions log starting from 8.febr.2017 untill 17.Oct.2019 ?
6. The Tabs (Detailed Informations about the Travel) on the Detail-Page is customisable? can new Tabs be added or removed?
Best Regards
Hi,
1. The invoice will send to customer automatically after the final payment is done. If you need change something in the book, you can change it and resend new invoice later.
2. Could you specific the information you wish to add in customer receive mail? You can add new field in: booking form (collect information purpose), inquiry form, traveller details and contact details, so depending your require, I can know it’s possible or not.
3. The invoice will send the amount of the payment, it not include the remain in invoice, but if they not pay the remain, the book can’t update the status from pending to wait for approval.
4. Yes, you can export order to CSV file.
5. Changelog can be found here: https://support.goodlayers.com/document/changelog-travel-tour/. You should be able to see the changelog in the end of the product page.
6. Yes, it’s able to customisation. You can add/remove/change it as you wish.
Hi,
1. – Can we stop the sending-invoice automatically and let Admin decide when the Invoice gets out to Customer? (also with a hook if possible ) ? – Resending a new Invoice later after Customer already paid a deposit or full its Legally not really good / solution. – The Target is: admin should check the booking first and just after that the Invoice will be send through admin-dashboard ( its possible with a hook ) ?
2. The Information which need to be “transported” into Customer-Receive-Mail is for example “Itinerary” from this Travel (could be also through a hook into child-theme:
https://demo.goodlayers.com/traveltour/main4/tour/two-capitals-tour-of-7-days-and-6-nights-from-moscow/ The Target is: Customer receive in his Mail also the Information about the Travel which was booked ( and not just Invoice and “Title” of the Travel / Product ).3. With a hook into child-theme can be added the option (full payment or deposit/partial) incl. calculation included? Would you help us with that? providing the hook etc ?
4. Exporting Orders as .CSV includes also the custom-fields ( bookingForm/collect information purpose etc) ?
5. great
6. great
Best Regards
Hi,
1. Unfortunately, we don’t provide support for customize, so it can’t be done with the default feature of tour system.
2. At the moment, we don’t have plan to update it yet, so it will work as it should like the default, if you want customize, please consider to hire a freelancer instead.
3. We can guide you where to look the example code and where the code in our tour file. But we don’t support for customize.
4. Yes, it will display in CSV file too.
Hi
How to setup a Custom Post Type as Hierarchical? in “tours”, the tours don´t have option attributs. ¿?
Hi,
In the /plugins/tourmaster/include/tour-option.php support array line 16, please add the page-attributes then in the line 61 change false to true and check it again.
Can you reply to my tickets on the support forum that are pending for more than 20 hours while public tickets are getting replied to because they are publicly visible??
Hi,
We will take a look in your case and get back to you soon, Also, we don’t provide support in weekend so it will longer than business day.
Hello, Can I use 3rd party SMTP service like sendinblue for customized transactional emails instead of the tour master system?
Hi,
I don’t think you can do that :/
Thanks for your interest by the way
1.How can I avoid emails ending up in spam? 2. Can I use another booking plugin and if so, then how can customize it when a user click on “book” to redirect him to the new plugin’s checkout?
Thank you
Hi,
1. For the email spam, it not have anything relate with our system, it will depending the email content and the host of the email when send it.
2. You can use other book plugin as you wish, but we can’t customize it for you, please consider to hire a freelancer to do it for you instead.
Thank you!
1. when a new user register, they have the wordpress dashboard bar at the top and I can only deactivate through wordpress and I have to do it whenever someone register. Is there an option to automatically disable showing the dashboard tab for new users? 2.I want to be able to show currency based on the user geo, like using a specific plugin or something?
Thank you again!
Recaptcha is not showing at all, and there is no email validation, whatever email can register, do you recommend specific plugins for this. if so Can i make my registration page that redirects to the dashboard
Hi,
1. You can disable the wordpress dashboard for all users with third party plugins or coding customize.
2. For the currency for user geo, it will require customize and it’s beyond our support so you will need consider to hire a freelancer to do it for you instead.
3. Recaptcha v3 don’t show UI, please check it again in google captcha document.
4. Unfortunately, at the moment, we don’t have email validation, I will send it to our director and he will decision about it. For the redirects register, it will back to where it current stay, we don’t support for custom it redirect to dashboard.
A question please. I install a tracking code for Google Ads in my header <head> section for all pages which is simple. I can add it thru custom code in Goodlayers. But, how to add a specific conversion code to <head> section of the payment page?
When putting code in < head > tag, you may have to put directly in the code. You can’t only put in the specific payment page.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi. Pre sell question
Is this theme configurable for send an email confirmation when a booking is make?
I need a diferent email for each tour or hotel. I want, for example, if the booking is for the “Spanish Museum” the system send an email to “Spanish Museum” with that booking.
Is that possible? Thanks a lot
Hi,
First of all, thank you for interest
1. Yes, we have email system to send an email to confirmation when a booking is make.
2. Unfortunately, we don’t have something like that in our tour system.
hello,
After updating Version 4.1.6 . My website is not working. when i check cpanel function.php have been missing. then i copied from back up it worked. but after some while its happen again. Function.php missing again. what would be the problem. why function.php missing automatically?
Hi,
I’m not sure what wrong, could you send an email to: support.loc@goodlayers.com include this message so I can take a look?
How we can handle Customize Product Booking (Price,Duration,service will be different)? Can we show Dates and Prices with no. of seat in tabular format? Can we show currency dropdown so user can change accordingly?
Hi,
First of all, thank you for interest.
1. You can customize the tour information different as you wish.
2. We don’t have tabular format in our tour system.
3. We don’t have multiple currency as you wish.
My concern is Customize Trip Booking Form as if some one want to do same trip but with different price and duration. As we cannot tell customer to submit booking via same product as it’s not regular one. Do we have any option so we can offer Customize Trip Booking Form to Clients?
Hi,
You can use Custom Code option for booking form, it will allow you add the custom form from form plugins, so you can customize it as much as you wish.
Also, we have other option call: External Link, it will get your customers go to a page or a site with a booking form you want.
What do you guys do better or worse than https://themeforest.net/item/traveler-traveltourbooking-wordpress-theme/10822683 ?
Hi,
First of all, Thanks for your interest
Unfortunately, I can’t really tell because I haven’t tested their system before. However, you can see how our theme works here to compare with that theme : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73
Hi Guys, Is there a way to add a tick box for the Newsletter plugin in the booking process? alternatively, can we auto-register new customers to a specific mailing list?
Hi,
Unfortunately, we don’t have option for it so we can’t help you achieve it.
how do i completely remove the wish list from all locations, tired your .css but did not remove it:
.tourmaster-tour-booking-bar-wrap .tourmaster-save-wish-list { display: none; }
Hi,
Could you provide link to the tour and where is the wish list available so I can check it?
how to I add a country to the list of counties when a user registers, there are some not their? thx
Hi,
You can add new country in: wp-content/plugins/tourmaster/include/user-util.php file.
thanks
Why the code widget is not working? Wherever I have embedded google map using the code, its showing the text instead of the map.
Hi,
Please try use text script instead then check it again.
