16332 comments found.
HI – Do you guys have a Service-worker implementation already in place to be used? if so, do I need to do an extra configuration or it comes already implemented?. Kind regards,
Hi, unfortunately we don’t have such implementation in our theme.
Best Regards.
This theme seems to be amazing. I am planning to purchase this theme for my e-commerce website. I just wanted to ask will this theme be suitable to display multiple products such as for https://www.seniority.in/daily-living-aids/adult-diapers-clp and will it be mobile friendly.
Hi, we’re not exactly sure how you mean about multiple products, can you elaborate a bit on that?
As for mobile ready the theme is fully responsive with great options for responsive design at any breakpoint.
Best Regards.
Thank you for this great working theme. Tip: make video tutorials for Journal3 
Thank you, as much as we’d like that we are unable at this time but i’s on the list.
Best Regards.
Hello, I’m moving to new hosting. So, I made a backup archive from my Cpanel. Then I extracted all files into the new hosting and I setup my config files to the right path and db credentials. I have this error: 2019-11-06 9:09:48 – PHP Warning: constant(): Couldn’t find constant JOURNAL3_VERSION in /home/airluxv/public_html/system/library/template/Twig/Extension/Core.php on line 1515
Please help! Thank you!
Hi, make sure your config.php and admin/config.php are properly modified to reflect your new host change and then refresh Opencart modifications, clear Opencart template cache from the blue right button in Opencart admin dashboard: http://take.ms/0I6T3
Best Regards.
Everything is ok, thank you. There was a little mistake with mbstrings. 
Your article was fantastic and very helpful for me. It really helped a lot. Thank you so much for sharing this article with us. best digital marketing institute in dehradun
Hi! That’s not a Journal site, perhaps you meant to leave the comment on a different theme.
Thanks anyway!
Hello thanks for this awesome theme i want to ask about the [RTL] Support
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
May i know from where can i control product image size . i just purchased theme journal 3.
Hi, image dimensions are covered here.
Additionally, the product page has a page split option (for the image and product details columns) in Journal > Styles > Product Page > [Active Style] > General > Page Split Ratio.
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
guys, the popup module is great but it would be better if the module worked when the customer went to leave the site as opposed to it displaying when the customer arrives…
is there a way to achieve this or can you forward to the idea for implementation? Thanks!
Hi, unfortunately we don’t have such options in the theme, please consult with a developer to see if it’s possible to add this as a customization on top of the current functionality.
Best Regards.
What the error “FILE: Parameter file is not found!” means when you try to import settings?
Journal 3.0.43
Hi, please check your upload limits on your server, php post_max_size and upload_max_filesize should be set to at least 8M. Consult with your hosting provider for more information.
Best Regards.
Hi, is it possible to only show the icon on the share buttons seen on the product page (Opencart v3.0.2.0 and Journal v3)?
Hi, this may be configurable inside the AddThis plugin website. Those buttons are imported from the 3rd party sharing service, the buttons are not created in the theme admin.
Best Regards.
Hi there on product pages I get some error. It says that “Your browser is out of date. Outdated browsers have security issues and don’t follow new web standards. Please update your browser to fully experience this website.” And didn’t show anything no product mo image My website is editprint.am
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi DA,
does journal 3 support “font-display: swap;” ? It reduces the loading time of fonts to 1/3.
Hi, we’ll look into it to see if it’s possible to add this in our theme for externally loaded fonts.
Best Regards.
Please take it as a serious “must do”, google is affecting our site (in search) one way or another, its the leader of everything now. Css and js files must be upgraded to new styles. I dont mean to do it right away but in the next months some changes are necessary to be made. Thank you in advance.
We’ll look into it.
Version 3.0.44 PRODUCTION support google fonts swap option
That’s why people prefer your theme, your support is excellent, quick enough and you take very seriously changes to be made if it has impact in your theme. I appreciate your effort all these years. Thank you very much DA.
Thank you for your suggestion, and we appreciate the feedback! Cheers!
Hi, I was thinking of purchasing the theme, but wanted to know, if the support is 6 months, and after support ends, if I have some minor queries, i need to buy extended support again?
Hi, if you find a bug you can always report it free here in the comments and will be fixed in subsequent updates. So you can rest assured the theme will be up to date at all times.
For assistance that falls within the support guidelines you can renew support and file a ticket on our support page.
Best Regards.
How to debug with inspector the flyout dropdown main menu.. i cant make it visible with right click?
Hi, you need to add 2 classes on the parent .menu-item element “open animating” like so: https://take.ms/hLq7R
Best Regards.
Thanks and whats the class for the second level, when hovering menu items?
I found it. Thanks!
The same, needs to be added on the parent .menu-item element.
Where is the options for the lazy load texts, LOAD PREVIOUS, you reach the end of the list and so on..?
Hi, please look in Journal > Skins > Edit > Product Listing > Pagination/Infinite Scroll.
Best Regards.
Hello DA team! In past i purchased this theme and i am fullllllll satisfied, i would like to purchase again. But i have i presale question now. The purpose of the project is different. I want the theme exactly as it is but as Product gallery. No add to cart, no payment methods, no payments steps, no prices, no cart function. Is it possible to disable all these functions? is there any demo theme as example? Thank you once again!
Hi, sure is. We don’t have a demo with this but you can definitely hide any elements you don’t want. Please file a ticket on our support page and consult with our developers for more info.
Best Regards.
Hi, we can’t replicate that on our end in OC3: https://take.ms/ZR4AlD Please file a ticket on our support page and consult with our developers.
Best Regards.
hello fellas am having issue with mobile checkout seems its looping like it goes to a shopping cart page then it loops on clicking checkout button more over it hangs on chrome browser after sew tries.. could you help us with this please ?
thank you
Hi, we’re not familiar with this, can you replicate in our demos? If not please file a ticket on our support page and consult with our developers.
Best Regards.
It boosts the carousel paging
Hi, this is already possible, in the Carousel style you have a “Hide Overflow” option. Leaving that OFF will show the clipped items.
Best Regards.
Hello what is the optimal resolution of products images? also how do you update? Do i just overwrite existing folders?
Hi, please see this page for image dimensions: https://docs.journal-theme.com/docs/options/image-dimensions/
And this for update: http://docs.digital-atelier.com/opencart/journal/#/settings/update
Best Regards.
Hello. In the item card, the price changes to zero if the item is out of stock. How do I undo this behavior? I need the price to stay even when the goods run out. Please tell me in which file or method to look for this zeroing price?
Hi, there is no such option in Opencart nor Journal, most likely you have a third party extension that does that, review your installed extensions.
Best Regards.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
