16332 comments found.
Hi, after last update there is a problem in product page with https://www.addthis.com/... Uncaught TypeError: (t.data || ””).search is not a function in https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
thanks
Hi, we are not aware of such issue, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Journal3 Theme update instructions make no references to Journal2. Does this mean I can install Journal3 on top of Journal2 installation?
Hi, they different themes and not compatible, Journal 3 will act like a new installation on top of J2. We recommend removing J2 if you plan to use J3. https://docs.journal-theme.com/faqs/journal/uninstall-journal2/
Best Regards.
I installed the theme at Farm2Kitchen.com but its not working. Please help urgent.
Hi, your store seems to be in maintenance so not accessible to others except you when logged in the admin.
Please file a ticket on our support page and consult with our developers for more info.
Best Regards.
dWarning: Cannot modify header information – headers already sent by (output started at /home2/mirajugroup/public_html/mnsclothing/storage/modification/catalog/controller/product/product.php:1) in /home2/mirajugroup/public_html/mnsclothing/catalog/model/journal3/product.php on line 383
why it coming?
Hi, that’s not something theme related, please file a ticket on our support page so we can take a closer look at this.
Best Regards.
Please tell me, the admin panel of the template can be translated into Russian?
Hi, unfortunately the custom admin panel interface is only available in english, cannot be translated easily.
Best Regards.
Hi, do you know how to make truncated product name after 2 line?
Hi, this is not possible unfortunately, the truncation method used is css-based and it’s only possible for single lines.
Best Regards.
Hi, after inserting a Header Notice like the one you have in your demos, nothing appears. Any suggestion?. Thanks
Hi DigitalAtelier, forget it. I found it. Sorry
Login Popup Where do we organize it?
Hi, the options are in Journal > Skins > Edit > Account…
Best Regards.
Thank you..
Hi, just add the filter module on your manufacturer layout in Journal > Modules > Manufacturer. Then in Opencart > Design > Layouts > Manufacturer and make sure the route has the % symbol at the end: https://take.ms/n5UDJ
Best Regards.
Thank you
I’m seeing the text “Do you Have a Coupon or Voucher?” at the checkout page although i have disabled coupons and vouchers. How to remove? OC Version 2.3.0.2 , Journal 2.9.6
Hi, please disable coupons and vouchers from Opencart and remove that section from Journal > Settings > Global > Quick Checkout and it should work.
Best Regards.
thanks, i have done that but it is still there. i have renewed support, and included images of settings but after trying to submit a ticket with them, nothing happened, the ticket did not seem to submit. woe is me…
We’re not seeing any ticket from you in recent times, please file a ticket on our support page again and ensure you use the new purchase code and user name in the proper fields.
Best Regards.
suggestion: please make the cart page more mobile friendly, if possible.
Hi, it already is as table side-scrolling is the norm on smaller screens. You have some options to customize the horizontal scrollbar in Journal > Styles > Table > Active Style > Responsive Table…
Best Regards.
It’s not as good as having no side scrolling and at the same time being able to adjust quantity. Some customers (aged over 50) have reported that they couldn’t find a way to add or delete the items.
It’s currently not possible without side scrolling, this is the norm across any site, you can see the same behaviour on the default opencart theme in the cart page table.
Journal does provide options in the table style to make the horizontal scrollbar visible and thus more obvious that there is lateral scroll.
Best Regards.
Hello, is it possible to have some furniture categories and procuct’s pages with the landscape images (900×600) and some chairs categories and product’s pages with the standart square images (900×900)? How should I deal with this situation?
Hi, unfortunately it’s not possible to have different image crop formats per category. You can do this with product modules since the module has independent image dimensions per module, but the category page listings is the same for all categories.
Best Regards.
from where to check admin of Journal 3? Thank You
Hi, just add /admin in the url of any demo: https://www.journal-theme.com/
For example: https://www.journal-theme.com/1/admin
User/pass: demo/demo
Best Regards.
where can I find pages for edit. I need to update about us…
Hi, please look in Opencart > Catalog > Information… there you’ll find all custom pages.
Best Regards.
Where can i edit the scroll to top button and the scroll bar? i can not find it, and i really dont want to make a support ticket for this
Hi, please look in Journal > Skins > Edit > Global > Scroll to Top / Webkit Scrollbar…
Best Regards.
Hello ! Great job! But I have a question. Even I’ve upgraded with every version, in my admin area is still displayed version 3.0.42! Why? ( Last version upgraded 3.0.44 . I’m running on OC 3.0 ) Tks!
Hi, we’re not sure why that may be, we’d have to look at your setup so please file a ticket on our support page with temporary access to your store and consult with our developers.
Best Regards.
I see there is an option for multiple Product Page Styles, but I can’t see a way to use different Product Page Styles for different cases (product, categories and etc). It would be great if we can assign different Product Page Styles for different product (like some product in promotion or on sale). Is this possible? Thank you.
Hi, unfortunately not, but you can apply some different styles per different layout, like a page layout style, in your particular layout in the Styles Override button in the top right corner. See 2c here https://docs.journal-theme.com/docs/layouts/layouts/
Best Regards.
Hello again. I found it hard to make product lables and countdown to show on category pages or for example SPECIAL and/or LATEST listings?
Hi, please see our labels documentation, as well as the related product assignment and rules page. https://docs.journal-theme.com/docs/product-extras/labels/
The countdown will display automatically on special products with an expiration date in the future. It is enabled globally in Journal > Skins > Edit > Countdown… also in your active product grid style there’s a section for the countdown.
Best Regards.
Ive read the documentation, i see labels and countdown only in the modules for example carousel PROMO/NEW/LATEST, and on the product page, but i dont see labels and countdonw in the category view, for example shop/invertor-airconditioners. See pic please/ https://climatshop.bg/promo.jpg We will renew our support no worries.
This works fine on our end, we’d have to look at your setup to investigate, please file a ticket on our support page and consult with our developers.
Best Regards.
It is possible to filter out (not showing) the sold out products from the also bought / same category / random etc. blocks? We always have many solt out products, and not so nice, if these blocks showing these products, so if not, I think this feature not a bad idea for the future?
Hi, you can disable the out of stock products from Journal > System > System > General > Disable Out of Stock Products.
Best Regards.
I want to buy the template But will there be a solution to the problem of RTL in admin
Hi, while Journal 3 fully supports RTL in the storefront the custom admin interface is only available in english.
Best Regards.
Not the problem in Arabic The problem is in the template direction in admin Panel
The custom admin will display in LTR even on RTL directions.
Bu forumda +18 ürünlerin satışını yapmak istiyorum seo konusunda nasıl bir tema Ankara Sex Shop
Hi, we not sure what you’re referring to and that store does not appear to run on Journal.
Best Regards.
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