414 comments found.
is it possible to disable the buy button and add a button request information that refers to a form?
Hi whitebracestudio,
You can set the link for the Buy button to redirect to a page contain the form to request the information http://prntscr.com/r0i0lf.
Hi,
Presale question,
1- Do you a french translation of the theme? 2- Is it possible to add a “Buy as a gift” option with the purchase and membership buttons? like on that site https://www.masterclass.com/classes/david-sedaris-teaches-storytelling-and-humor
Thanks,
Hi axellepl,
1, Now the theme doesn’t have the translation file in French, there is only 14% available translation for Learnpress plugin.
2, Can you say more clearly about the button “Buy as a gift” (how it works)?
Hello. Pre-purchase question. Does the template allow other than this: http://ivy-school.thimpress.com/demo-3/blog/ blog view? I mean, for example, the grid of posts?
Hi Kupodivu,
Yes,You can choose the number of the column for the blog page http://prntscr.com/qyqoex ; http://prntscr.com/qyqoyl
Perfect. Thanks.
Question: Can I upload certificate for students as PDF? I will design the PDF in Adobe Illustrator, I just need to be able to upload that for each course. Is it possible with your theme? Thank you.
Hi xBoot,
Unfortunately now we don’t have this feature. You only can upload the certificate with image format (PNG, IPEG,...)
hello there, presale question 1 it’s translateble to my language (spanish) 2 there’s a way to embded or popup html content from a course or lesson (i’m working with isprin suite) 3 there’s a way to protect that content to be crawled by links ?
Hi guillemagana,
1, Nơ we don’t have the available translation for Spanish. You need to translate your site manually.
2,3 I don’t get your mind, Can you say more clearly about it?
2. ok, in ispring i can export the modules in html5 with a player, i need to know if i can embed and or pop up that content inside a lesson of the course (like the slides example)
3 i wanna try to prevent the download / copy of the html5 content 
(do you have suggestion for that) ?
thank you!
Hi guillemagana,
2, I’m not sure about it because we haven’t use this before that. You can check it with Learnpress plugin on your site before purchasing.
3, We have some suggestions for this case in https://thimpress.com/wordpress-how-to-prevent-content-thieves-from-stealing-your-content-course-video/.
Dear Team,
We have checked your theme demo and all layout are looks fine. We have a query regarding auto play slider. I have shared url and screenshot for your reference.
Do you have autoplay option for the below shared screenshot?
https://imgur.com/a/JW2INCK http://ivy-school.thimpress.com/landing-page/Please let us know if you have any solution
Thanks
Hi raguit0305
Now we don’t have this feature but our developer can help you add it to your site if you want.
Hello,
My Checkout page is error after update, please help!
Thanks
Hi nurmans,
Eith this case, please send an email to hadt@thimpress.com with the subject “nurmans – Ivy Support” so we can help you check it.
Hi ThimPress_Support,
Email sent
Thanks
can we hide the youtube player option, so that user can not go back to youtube, like title, description, setting option?
Hi 100rya,
I don’t get your mind, what is “youtube player option”? Can you say mỏe clearly about it?
i do not want user to go to youtube to watch the video, is there any option to hide that video is from youtube? If user can go to youtube from video, why are they going to pay to watch it on website, or they can download the video
Hi 100rya,
You can try using this CSS code to disablr the button to go to the youtube page:
.ytp-chrome-controls .ytp-button.ytp-youtube-button, .html5-video-player a {
pointer-events: none;
}
.ytp-big-mode .ytp-chrome-top .ytp-share-button, .ytp-chrome-top .ytp-share-button{
display: none;
}
Hello. Pre-purchase question. What email marketing tools can I use with a theme? George.
Hi Malda1961,
Now we don’t have this feature but you can use 3rd party plugin for this case, such as MailPoet, Email Users, MailMunch,...
Let me ask you how to sell a PDF ebook in a topic? George.
Hi Malda1961,
You can sell it as Woocommerce product.
Hello,
I want to know how to create a totally blank page without your default header and footer? I’m using Elementor page builder, and I tried to change Page Layout option to Elementor Canvas but still did not work.
Hi thebadreddin,
Now we don’t have this feature.
So sorry for this inconvenience.
Thank you, kindly i need a refund
Hi thebadreddin,
Please check the refund policy in https://themeforest.net/page/customer_refund_policy.
I’m afraid that I cannot agree to your request.
Hello people,
I have problems with your BuilderPress plugin [V1.2.1.8] preventing other functionality in the theme. No changes I can make to the theme either, because of that.
Hi eliahuhasky,
Please create a new topic on our forum https://thimpress.com/forums/forum/ivy-school/ so we can help you check it.
Es posible configurar los tabs content? Quiero poner un texto con tabulaciones pero solo me permite colocar texto seguido, no puedo poner saltos de texto.
Hi smaurin,
Please send me an email to hadt@thimpress.com with the subject “smaurin – IvyPrep Support”, I will help you check it.
i have bought your product plugins are not installing my email id : bengalmba@gmail.com
please reply asap i am unable to integreate my theme please help
Hi bengalmba1234,
I replied you in your topic. Please check it.
yes i got the reply i had emailed you back please revert asap
Hi, I require the specific pages and the guide of how to import. Thanks
Hi ddiegoulises,
Which page do you want to import?
hello i have add custom footer in this theme like powered by or design by please urgent
I am looking for support with the ivy school theme, but i am not able to find it. This theme doesn’t work at all. There is only design, no proper functionality at all.
Kindly support on this.
Hi Digitaltechbits,
So sorry for the inconvenience you had.
Please cretae the tickets on our forum so we can help you check it https://thimpress.com/forums/forum/ivy-school/.
Hi,
May i ask the slider in homepage, for the circle animation effect, why when i install in my side, it not move, can you advise? https://ibb.co/Lh5j4r4Hi simyc93,
I don’t get your mind. Did it not appear on your site or you want to remove it?
No, i mean the animation moving effect is not work
can you refer my website, http://162.253.17.218/~docket/
Hi simyc93,
Please try import this slider https://drive.google.com/file/d/1Zvw-VVYTT3GSi4zIb3hTgOQeCWEhFhN-/view?usp=sharing.
Hi,
I import the slider into my website, but it still look the same, you can refer to this link http://162.253.17.218/~docket/advertisement/
Thank you
Hi,
any news?
Hi,
Hope you reply me as soon as possible ya
Hi simyc93,
Sorry for the late reply. We don’t work on the weekend.
Can you send me an email to hadt@thimpress.com with the subject “simyc93 – Ivy support”, I will help you check it.
Hi,
I have email you, please take note ya.
Thank you
I have a problem when I have tried to include a button on Slider revolution, is not clickable. I also tried to insert it in global layers, but still not working.
Thanks,
Hi ddumyy,
Please try using this CSS code to fix it:
#masthead.header-overlay{z-index:9;}
rs-fullwidth-wrap {
z-index: unset;
}
Hi,
I’ve a question: there is any way to prevent simultaneous login from different ip’s with the same username? thanks
Hi iniciaseo,
Now we don’t have this feature but you can use other plugin for this case (such as https://wordpress.org/plugins/loggedin/).
Hello
Do you have template for thank you page for woocommerce ? When client finish order there is just order received sentence only, but detail order, order instruction not showing
Thanks
Hi nurmans,
It is integrated in Checkout page. Please create a new topic on our forum https://thimpress.com/forums/forum/ivy-school/ so we can help you check this issue.
