1962 comments found.
Hi, long ago I bought your theme, my client having the administration deleted one of your slides by default that there were MH hero image ”, I need to import it but I can’t find the file, what can I do? I have another question: how can I get the home seach bar down so that it doesn’t overlap the slide of the home and keep the slide wide?Thanks Elisa
Hello,
Thank you for contacting us. Can you please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net one of our developers will import slider for you.
The easiest way to add space between slider and search form will be to edit this page via backend page builder and drag and drop “Search form” outside “Slider container”. If you have any problem with our support team will help you also with it.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Can i create a Single Property Real Estate structure as Houzez Single Property Real Estate theme with this theme?
Hello,
Thank you for your question. We do not have experience in using other authors themes so it is hard to compare it.
You can test MyHome flexibility and single property page backend if you register for free demo here: https://myhometheme.net/try-it-free/
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Hi, does the theme also support the Elementor plugin?
Hello,
Thank you for your question. Current version of MyHome do not support Elementor. MyHome is fully based on WPBakery Page builder. Here is video how it works – https://www.youtube.com/watch?v=pMyayA-SwXc&feature=emb_title
Please do not hesitate to contact us if you have any question or problem. We are here to help.
Regards,
TangibleDesign
Hi, great theme btw ! What must be the exact location of .po and .mo translated files in upgraded latest version of WordPress 5.3 ? I think there is misunderstanding in documentation about exact folders of these files.
Hello,
Thank you for your message. Can you please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will check the files location and its names to make sure it works correctly.
It should be:
/wp-content/languages/plugins/myhome-core-xx_XX.po /wp-content/languages/plugins/myhome-core-xx_XX.po
/wp-content/languages/themes/myhome-xx_XX.po /wp-content/languages/themes/myhome-XX_XX.po
xx_XX = language code from here: https://make.wordpress.org/polyglots/teams/ (WP Locale)
We will do our best to help you and explain what exactly was creating this problem.
Please do not hesitate to contact us.
Regards,
TangibleDesign
I have send you details via email. Please have a look…
Hi TangibleDesign, I wonder if I can make some changes on Market place theme like can I add more than 3 properties fields with the search button on the main page, like Default theme I mean can I add advanced button to show me the rest of the choices? like in the Default theme
the whole idea from this that I want to make something like the Default theme but without direct listing, I want many choices for the user and search button that’s the idea so I’m trying to mix between Default theme and Market place theme cause I really need search button with all advanced choices.
please help and thanks 
Hello,
Thank you for your question. Generally speaking MyHome has 2 different search forms that use 2 different technologies.
It is technically not possible to mix it because Marketplace search form (classic) do not have access to JavaScript files that are responsible for advanced functionality and also some other dynamic options. Mixing it will require to build own custom CSS + JavaScript solution e.g. start with classic search form that have all fields added (but hidden via CSS display none) and building own button that after clicking stops hiding it. Unfortunately this kind of functionality is not a part of our products and can be quite time consuming to create. We want to be transparent about our product it is why we offer everyone free demo test before purchase on our landing page – https://myhometheme.net/ – I am sorry it is not available.
I hope we can help with anything else. Please do not hesitate to contact us.
Regards,
TangibleDesign
can u guys do this extra work for more money? and the point that I don’t want the dynamic list that whenever u choose a thing from the options is listing all the houses or apartments.. so I just want a search button that direct me to the property page.. if that possible how much it will cost for that extra work?
hello again, somehow I managed to do the idea that I talked about by using the main theme but modify it to use the classic search form so I did and modify the page layout to suit my needs but the problem was that when I choose the main theme and change the search form – property listings to the classic one it does not show the names in the top of the field for example (e.g BATHROOMS.. from-to) but in the classic does not show BATHROOMS only shows the empty fields from to like in the screenshot: https://ibb.co/4ZsvSJx
and this one is the perfect and regular one I mean the normal the search form – property listings, I think u can see the difference between the two screenshots: https://ibb.co/bLF6gz9
please help
Hello,
Thank you for your questions. You can try this CSS
h5.mh-search__label { display: block!important; color: black!important; margin: 10px 10px 10px!important; font-size: 19px!important; }
.mh-search__element .mdl-button { margin-top: 44px!important; }
First code display label and change fonts (it is just example). Second position search button on same line. You can apply CSS to the one page only this way: https://myhometheme.zendesk.com/hc/en-us/articles/360003799694-How-can-I-make-CSS-apply-to-only-one-page-
If you have any problem with it, please send us WordPress url / login / password via support@tangibledesign.net – one of our developers will help you.
Unfortunately, we are not doing any paid customization services because we are fully focused on theme development and official update. We recommend searching for specialist based on best reviews on one of https://studio.envato.com/
Please do not hesitate to contact us.
Regards,
TangibleDesign
Hello,
Pre-Sales question.
I would like Users to List property for Free but only pay for “Featured” for example; “Featured for 7 Days = $10” “Featured for 14 Days = $20” “Featured for 30 Days = $30”
On Registration page can I have; 1.Agent/Agency 2.Owner *Chane Seller” 3.Buyer
Is it also possible to import Properties & Users from CSV?
Hello,
Thank you for your questions.
1. You can give every new user e.g. 999 free listings and 0 featured. If they need featured they will need to buy package. Here is full article about integration – https://myhometheme.zendesk.com/hc/en-us/articles/360008636893-WooCommerce-Payment-Gateways-Integration-option-e-g-PayPal-Stripe-user-need-to-pay-to-submit-properties
2. You can allow people to choose user role when they register (Buyer / Agent / Agency). Here are differences described: https://myhometheme.zendesk.com/hc/en-us/articles/360007884960-User-Roles-Agent-Agency-Super-Agent-Buyer- You can rename user roles to any own names
3. Unfortunately we cannot support importing of a properties as a part of customer support. Every database is little different and this kind of import is more “Plugin Area” than “Theme Area”. Some people use free version of WP All Import Plugin for it but we officially do not support it.
Please do not hesitate to contact us.
Regard,
TangibleDesign
Thank you, appreciated….
Last question is on the Add Listing/Property Form, can I add “Available From” field which will display Date?
It is not possible to add it as “date field”. The best option will be just to use “text field for it” so user can type text. You can try our product for free before purchase here: https://myhometheme.net/try-it-free/
Hello, is it possible to set a different overlay for the single property slider? I’d like to remove it entirely, if possible, I’d rather have some kind of shadow on the text. I inspected the whole slider, but I can’t find any class or css instruction.
Hello,
Thank you for your question. This kind of customization will require additional CSS customization. It is not possible to modify it via theme options.
I hope we can help with anything else. Please do not hesitate to contact us.
Regards,
TangibleDesign
So, the license issue is not clear to me on this product. Can I charge for listings if I have a regular license?
Hello,
Thank you for your question. Yes you can charge for listings if you have Regular Licence.
Here is full article how the payments integrations works: https://myhometheme.zendesk.com/hc/en-us/articles/360008636893-WooCommerce-Payment-Gateways-Integration-option-e-g-PayPal-Stripe-user-need-to-pay-to-submit-properties
Extended licence is just for people who wish to use MyHome on some kind of “website generators” (use theme on multiple sites/domains etc).
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Hi, I can’t find the option to attach an external document to the property page anymore, could you please help me? I couldn’t find any info on the MyHome Support Center.
Hello,
Thank you for your question. Can you please check if this option is on : /wp-admin/ >> MyHome Theme >> Property Options >> “Attachments” – module [ON]. If yes it should display “Attachments” on the single property page where is is possible to upload documents. If this information do not solve the problem pease send us WordPress url / login / password via support@tangibledesign.net and one of our developers will help you.
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Hello,
Thank you for the information and screenshot. I am sorry for the problem. If you need any help in the future please send us WordPress url / login / password via support@tangibledesign.net – one of our developers will help you.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Hi Team, I got some problem with Login via facebook option. In your document show v3.0… But now facebook update to 5.0… It’s alert “Can’t Load URL: The domain of this URL isn’t included in the app’s domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.” Thank you.
Hello,
Thank you for your question. MyHome works fully correctly with it.
Probably the API key that you created have something missing. Please create new key and make sure all points in the documentation are set e.g. point 9 “Add domain” – https://myhometheme.zendesk.com/hc/en-us/articles/360003770253-Social-login-Facebook-Twitter-Linkedin-Google-Gmail-
It should works fully correctly. If you will still have problem with it please send us WordPress url / login / password via support@tangibledesign.net we will add own key and test it. .
Regards,
TangibleDesign
I already sent some info to you email. Please help to check you mail box.
Hello,
I checked our inbox and cannot see any email from. Are you sure there is no misspelling in our email: support@tangibledesign.net ? Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
how can i change currency to naira
Hello,
Thank you for your question. You can change it in the “Price Field”. Please check this article – https://myhometheme.zendesk.com/hc/en-us/articles/360009210754-How-to-configure-currency-
If you have any problem with it please send us WordPress url and admin login and password via support@tangibledesign.net – one of our developers will help you.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Please fix: Google login and register
Hello,
Thank you for contacting us. Can you please send us WordPress /wp-admin/ link + admin login and password – one of our developers will check the problem and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem (probably some kind of plugin conflict).
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
I have 2 IDX from multiple states, can both of these be used within your theme to show the properties?
Hello,
Thank you for your question. MyHome can be integrated with MLS via IDX Broker (extra paid). Here is full article about integration: https://myhometheme.zendesk.com/hc/en-us/articles/115004872273-About-IDX-Broker-Integration-MLS-
It is possible to use only one IDX Broker account on one WordPress (1 MyHome). One IDX Broker Account can have 2 MLS integrated (it is also extra paid).
Please do not hesitate to contact us.
Regards,
TangibleDesign
Thanks!
Hello, I have a presales question. In the single property view, is it possible to have tha slider and the galery at the same time?? thanks
Hello,
Thank you for your question. Unfortunately it is not possible to have more than one per listing page. Please do not hesitate to contact us.
Regards,
TangibleDesign
hello sir… plz let me know how to add indian currency symbol from dashboard, i didn’t find that option ..and plz add other payment gateway like wallet, UPI, debit card, netbanking etc. to easy buy
Hello,
Thank you for your question. Please send us purchase code and question via support@tangibledesign.net – one of our developers will help you.
Regards,
TangibleDesign
Hello,
I have gone through your demos, they are very nice. I want to quickly ask some few question before purchasing the theme.
1. The Search Form: Is it possible to make 4 columns Search as primary Such as, Property Type, Status, Location and Estate.? 2. The Cities Block on the above demo, Is it possible to have more cities display on the home, Maybe 8 Cities, Then at the end of the block there should be load more or view more to see more cities display like you have load more for the properties display?
Please kindly confirm as soon as possible so that i can proceed to purchase the theme.
Here is my site, I want to use your theme for.
Or you can reply me via mail stevoking31@gmail.com
http://propertyclick.com.ng/Thanks.
Hello,
We mailed you 2 days ago If you have any additional question, please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Asking for help does not mean receiving sarcastic answers! Your users respect you and demand respect. When your service center … answers: If yo u feel disappointed with MyHome please feel free to fill the refund form !!!!! It’s not helping….. annoys those who have asked for help.
In any case, part of the questions … and problems have been solved! it is quite natural … to ask for help when there are problems and the documentation does not give answers!
Hello,
We respect all our customers and the comment quoted had nothing to do with sarcasm.
We try to make our product the best but we know that it is not always the perfect solution for a particular business case.
Please do not hesitate to contact our technical support via email. We are here to help.
Regards,
TangibleDesign
Dear support team. I can’t see my properties panel page anymore. I did follow the fixing instruction found on the link https://myhometheme.zendesk.com/hc/en-us/articles/115001697153?input_string=properties+panel+not+showing but it didn’t work for me. Would you be so kind to tell me if I would be able to solve it? I’d really appreciate your help. Thanks in advance for your support. Odreman.
Hello,
Thank you for your question. We just send you email with a fix
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Thank you very much! The 5 stars I rated for your theme and for your support is more than justified. Thank you guys!
Thank you very much If you need any help in the future, please contact us via email – one of our developers will help you.
Regards,
TangibleDesign
Hi I’ve question, I’ve tried MyHome 14 days beta and I’ve question when I’m put this option ON “User can select account type”, so I’m separating regular user (Buyer) from Agent so that the user cannot submit property.. but when doing that I mean when I log in or register as USER and press on “SUBMIT PROPERTY” it direct my to “FAVORITE” but when I press the “SUBMIT PROPERTY” button again it direct me to submit a property as like an agent .. so is this problem still happen in the full MyHome version?
Hello,
Thank you for contacting us. Generally speaking “Buyer” cannot add listing so it is not possible for him to visit submit property page (the best option will be to hide it from menu). Can you please send us this steps how to recreate problem via form on your demo? One of our developers will check it and make sure it works correctly. Please do not hesitate to contact us.
Regards,
TangibleDesign
so I’ve another question how I can add new payment method, in the settings I can only make changes through payment method and those the only methods 1- Direct bank transfer 2-Check payments 3-Cash on delivery 4-PayPal how I can add another payment method ?
help?
You can use WooCommerce Payment Gateways for it. Here is full article how to configure it and at the end you will find other methods: https://myhometheme.zendesk.com/hc/en-us/articles/360008636893-WooCommerce-Payment-Gateways-Integration-option-e-g-PayPal-Stripe-user-need-to-pay-to-submit-properties
Hi, the submit-property page, profile page etc are not working. Error in the console says:
panel.js?ver=1571866523:6 Uncaught Error: only one instance of babel-polyfill is allowed at Object.<anonymous> (panel.js?ver=1571866523:6) at Object.<anonymous> (panel.js?ver=1571866523:6) at e (panel.js?ver=1571866523:1) at Object.<anonymous> (panel.js?ver=1571866523:6) at e (panel.js?ver=1571866523:1) at panel.js?ver=1571866523:1 at panel.js?ver=1571866523:1 (anonymous) @ panel.js?ver=157186
Please help
Hello,
Thank you for contacting us. Can you please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will check the problem and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem (probably some kind of plugin conflict_.
Please do not hesitate to contact us.
Regards,
TangibleDesign
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