Hi,
“if vendor creates an event, it should send an email to the administrator that an event has been listed”: We will have an update for this feature in next version.
“when a ticket is been booked, you won’t receive an email with the ticket.”: Please check surely, your host allow to send mail because this feature is working on theme.
Thanks!

what should i check or ask my host about?

Hi, You can ask like: Please check surely our host allow to send mail by mail() in PHP.
Thank you!

ok… thank…how can i remove the love icon on the event listing?

Sorrry, one more important questionn, is it any way to sell one day event, without to use the map?

Sorry, without to use the Calendar

Hi,
1: The theme support options: Admin review and publish event
2: Sorry I don’t really you mean.
3: Yes you can make multi ticket type with number and price ticket.
4: Add categories: Yes. Custom fields: No
5: No
6: Yes you choose parent categories in backend
7: Yes it is.
8: Yes of course. We are using Woocommerce for payment.
9: No it isn’t.
Sell one day event without calendar: Yes of course
Thank you!

Hi, thnk you very much for the quick and detailed anwser, I really appreciate it!

2. I mean, is it possible to make visible the remaining stock / Nr of the tickets

Thank you very much!

Sorry, and what if the event leght is 2 days, for emle a wekend? Need we the calendar or is it also possible to sell without calendar?

And is possible to search for the price?

Last questios, can be the firs fields (what are you looking for, and enter) and the venue dropdown fields? How these field work?

Can we use tags in the search module? If yes, can we setup the tags as dropdown field?

Let me summarize the backround of the questions, we need min 2 classsic (with arrow) dropdown menu filters, above the dropdown filters for the 2 regions and the 2 date filter (from to). Is it available in the theme? And we also still interested on the price filter

Hi,
make visible the remaining stock / Nr of the tickets: You have to custom work for this feature.
You can sell without calendar.
Search For price: No it isn’t.
Search Form: The first fields (name): you can insert name event or any info to search find event. The venue: choose a place of occurrence event. Tags in search: No.
Thanks

Thank you, can be the venue field also dropdown? I mean, classic dropdown, with the arrow icon.

Is it possible to add the Price to the Sort by option on the search result / archive page?

Hi, Venue Field dropdown: No we support auto search in venue field. Price: No it isn’t.
Thanks

Hi, it woul be very important to use venue field also as classic dropdown, with the arrow icon. I see, in your other theme, in EM4U, that eventually, it is possible.

Is the classic dropdown setup possible for the venue field with some manual modification in code (if I buy the theme)?

Hi, You can cuatom work this feature. Thanks

Hi, thank you very much for the quick answer, I really appreciate it.

In this case, can you please help me to chhose between your themes? (Meup and EM4U)

The most important issues:

Thank you very much!

Hi, The EM4U doesn’t support frontend upload event. 2 for meup : you have to custom work for venue drop down. 3,4: The meup supports these feature. Thanks!

Hi, Thank you very much!

If I buy MEUP, is it possile (with custom work) to 1 add more custom taxonomy to the theme and add these to the search module? for example: travel: bus, car, fly, cancellation of booking:yes/no etc. 2 change also the category and states/cities fields in the search module and use checkboxes, instead of the dropdown? Thank you!

Hi,
1: yes. We can custom work it.
2: I think the dropdown is easily for client. Please explain more about States/Cities with Checkboxes.
Thanks!

Hi,

Thank you very much! 1 I think, in this case we can live the venues and need just need ca. 4 additional field

-cancallation of the tour booking (yes/no)

-basic price of the tour (number)

-some cseckboxes

-some checkboxes

2. Yes you are totally right, but in case of the dropdown, the clients cannot choose more than one option, but this point is not so important, than the first one, so we can live these as dropdown.

Please be so kind and infom me about the custom work process. Is there additional cost for the aboing spcification? If yes, I am ready to pay for the development.

If I buy the theme, what is your dedline for custom work?

Thank you very much for tge great support!

Hi, Please make an message here for custom work: https://themeforest.net/user/ovatheme#contact and describe exactly your requirement. Thanks!

Hi, Yes. You can make an account and test here: http://demo.ovathemes.com/meup/ or use account (demo/demo).
Thank you!

How do you stop users from accessing your media directory with this theme?

Few Pre-sale questions:

1. Why when creating an event it says “Over total event” ? What does this error mean? and how can you resolve this?

2. Can you auto generate a sku number so that the user doesn’t have to?

3. Why when adding the long and lat gps coordinates that it’s not appear in the google maps?

4. For my previous media gallery question, will the users be able to see other users gallery items that were added? Or even my own? Is there a way for them not to see those images and possibly use them for their own event(s)?

Hi,

1: Because you made event overload your package. Please check your package
2: It is auto if it is empty when you save ticket.
3: It is only effect at frontend
4: The vendor can’t see images of other vendor. They only see own images.
Thanks!

Hi, thanks for responding for replying. See my comments below.

1. This doesn’t seem quiet intuitive. Users may not know what that means. Is there a way to customize the wording? Even better, if there was a way to dim or grey out of the features that would require for them to upgrade their package. That way they will know in order to use a certain feature, they’ll need to upgrade. This would be a better way to convert the upsell of other packages.

2. Can you add a note in the field or above telling users, if left blank, one will be automatically generated? There’s no mention of leaving it blank would auto-create one for you.

3. Can this be fixed? Doesn’t make sense not being able to see it in the backend as well.

4. How come in the demo, I can see other uploaded items, aren’t those other vendors?

Other questions.

5. I plan on creating a carnival style even finder, while Is there a way to secure transactions where I can verify that the user is real and not trying to scam someone but that their entry can only be added once so that they don’t resell their ticket twice.

6. How does your system work with reselling existing digital tickets, that people want to sell?

7. Is there a way to only charge for Promoters who are selling tickets and not charge regular consumers who would like to also resell, if they can’t make the go to the event they paid for?

Hi,
1: Yes you can translate words via local translate plugin.
2: We will update it soon

3: When you press an address from input address, the map will auto display at that address. Customize lat, log for case: you don’t make a anchor at google map.
4: ” I can see other uploaded items, aren’t those other vendors”: Sorry I don’t understand you mean.
5: Option: The admin can review item before publish
6: Can you explain more detail ? Thanks!

Hi,

1. I’m not saying translate the language, I’m asking can I choose what it can say. Reword it or rewrite it. Don’t want to use a plugin for that.

2. Thanks

3.ok

4. When using the demo and creating a test event. The media gallery shows previously uploaded images not by me.

5. So this might tricky but when the vendor sell their digital ticket, is there a way not to reveal the ticket info until the user has purchased it, since the info of the digital ticket can be used by any one else. Is there a way to keep tickets confidential until the purchase and payment is confirmed by the admin?

6. What if a customer wants to sell tickets also but they’ve already signed up as customer?

7. You didn’t answer.

8. Can this integrate with dokan and buddy press?

Hi,
1: It is text in plugin, so if you want to change it, you can customize directly in file or use plugin to translate it to other words.
4: Please make a your account then make new event.
5: If you use payment online, the customer have to payment sucessfully then system will send ticket to their mail. You have to remove Hold-on here: https://ovatheme.com/documentation/meup/assets/images/image_35.jpg

However, In our demo we still allow send ticket to mail because we want to you see ticket and it is only for testing.
6: You have to make new account. Maybe we will make a update for this problem, allow the customer convert to vendor.
7: Sorry, I don’t really understand you mean.
8: Sorry I don’t test these plugin with our system ago.
9: Thank you!

Okay, Thank you for taking the time for respond so far. There’s a very strong chance I’m purchasing this theme.

6. I have users that would like to resell ticket for carnival events that they can’t attend to. In order to do this, they would need to create an account and event, but also upload the ticket pdf/receipt to prove they have the tickets to sell, however this is in a form of a digital pdf that they have in their email when buying the original ticket. Is there something with your system to do this, so they can resell the ticket to other users?

7. For Vendors, can you just charge them when they sell tickets and when users sell tickets to not charge them at all? Can this be done without a package selection?

Some new questions.

1a. Can you still use this theme without creating a pricing chart (the packages)? (can this be added later if needed?)

2a. Can I add a third or fourth customer user type? Instead of just Vendor or User?

3a. When creating an event, is it possible to add custom tabs? I’d like to add, Upload your receipt and or upload pdf of the ticket you’d like to resell? (this is important to verify that the user is selling an actual real ticket and not making it up)

4a. Can I add more links in the Vendor and User dashboard, the vertical menu on the left?

5a. Can you have a default image in case the user doesn’t upload a photo for the event?

6a. Can you explain what for the “Manage Payouts” You wrote in your description text, “The admin can manage payout per event after event closes (You misspelled closes btw in your description). Are you saying the admin has to wait till the event has passed in order to release the payouts?)

7a. Is there a way to lock a maximum purchase amount per customer when selling ticket events? Like limit, only 2 per customer?

8a. What’s the purpose of the Wishlist and how does it work? Didn’t find nothing in the documentation.

9a. Are the bar code and QR Code actual work and if so, how are they generated and to what purpose do they serve in the download receipt ticket the users can obtain based on your demo sample. When I used the QR reader app on my phone and scanned the QR code, it just points back to the random Code number (which I guess is the purchase number?) Can this information that the user pulls up be customize to give a bit more detail then that? like point back to their purchase or at least pulls up the website with them having to log back in to pull that ticket they scanned? I’m lost on what function this actually serves if it’s not working correctly.

Some Feedback:

I know you have your hands tied in responding to these Pre-Sale question but can you please update your Documentation that explains what all the elements are in the Backend and explain how they’re used and the features and explain those as well as complete as possible.

Providing some video tutorial or quick 2-3min on top of your documentation would help alot of us.

Hi, You can debug css in browser, so you can know exactly class tag to style for it.
Thank you!

how is that done please? show me a guide

Hi, You can find guide in google. for example: https://medium.com/swlh/how-i-debug-css-with-chrome-devtools-2ad3ffeec3ca
Thanks!

the link is not opening please….

But why are you guys making your theme so complicated?

all pages on the theme should be edited from the customzier or css code been add to the theme… why should i use chrome to edit my site color?

it’s very sick please… and i am getting tried of your theme now…

Hi, Of course you can insert your css in style.css in child theme or customize to change style for your site. If you are a developer html/css, so you will know exactly how to change css in a site . Thank you!

you are still not answering my question….

visit this link: https://events.fidar.rw/member-login/

why should i use Chrome to edit the theme demo colours here?

I am not a html/css developer please