96 comments found.
Hi, I bought your theme today and would like to have uploaded all content, widget, etc. so that my page for a starting point appeared exactly like the demo. I have tried to import the xml, wie and json files but it reports an Error: Internal Server Error (500), can you help me so that it is easier for me to change the page with my own content afterwards?
thanks!
</ Martin>
Hello,
Please check server PHP version also memory & execution time.
I got your ticket replied that also. We have manual import option please check doc https://radiustheme.com/demo/wordpress/themes/zugan/docs/#demo-manual
Try manual import after XML import set main menu as primary menu. also home page can change from Settings => Reading
If still not work send me url, admin & FTP access in email I will check
Thanks
Thanks for the response! I’ve sent an e-mail and made you admin on my site now, it is also reporting some errors with a few of the pictures. Thank you!
</Martin>
I want to change the “read more” button in the theme and write a different article. Can you tell me how?
Check your email we replied.
I cant change the Footer how is this possible?
What changes you want to do?
phonenumber, logo and the text
?
Footer are widgets see https://prnt.sc/qrwwlx
Oke Thanks
How do you change the size of your logo for mobile use?
Please create ticket here if need custom CSS I will give you https://www.radiustheme.com/ticket-support/
Amazing looking theme and demo$! Curious, are there different styling options for menus/mobile menus? Will add this at top of my list to show Elementor based new clients!
Hello,
Thanks for your interest. Sorry right now no different option. But we have plan will add different style or as your need we can change that for you.
hi, we have some issue facing on the zugan theme. we wan to renew the support but wanna make sure the following can be done. then we will proceed to renew the support
1) under blog page, we wish to remove related article, posting author and comment section. 2) in the shop/product page, we wish to have double section on the category to separate based on 2 different main category https://berjayatimessquarekl.com/stores/ (sample) http://armlink.com.my/clients/oneshamelinmall/portfolio-isotope-5/ (ours)looking forward on your respond
thanks
Hello,
Thanks for using our Theme.
1) This can done
2) You want Shop page Product Isotope Filter Layer with category? We don’t have this feature for Woocommerce product need to customize to add this feature but sir customize server not under support.
Thanks
Hi,
thanks for your respond.
1) understood
2) for customization, do u mean hard code on the wordpress? or is there any plugin recommended to have this function?
thanks
Hello,
I need don’t have this option need to add this for this need coding work.
Thanks
Hello, I created an one page site at tosinmatti.com using Demo Two (One Page). When I clicked the menu items, it should go to the related section but goes to different page. Can you help me out with this issue. Thanks!
Thanks you for your help with this issue.
Thanks too !!
Is it possible to insert categories with photos in your theme in the mobile version menu?
You mean in menu show category? I am not clear please send screenshot.
where can I send a screenshot?
Send me support@radiustheme.com
Greetings, Please I need support with the theme I bought.
I need assistance customizing it… please do you have a video, or link where I can get guidance.
My purchase details; Purchase codes Authors may ask you for a purchase code to verify that you’ve purchased this item.
cba55ba0-118e-45ff-8ebb-fa27c0c8b157 – 22 Oct 2019
Hello,
Thanks for purchasing our theme. We have demo import video https://www.youtube.com/watch?v=YOOO1QIpIR4
If you need any help of setup o demo import please mail support@radiustheme.com
Thanks
Greetings, Thanks for the response.
my website is www.danielajumobi.com.
My choice for home is “HOME 1” but after installation my website automatically display BLOGS at the HOME.
Please how do I change this? To Home 1 precisely?
Thanks.
One click demo import auto set home page if don’t set go to settings => reading set the home page.
Hi, I’m wondering if you could help me with something. Whenever I upload images to my portfolio section on the Zugan theme, they come up blurry. Not sure why this is, but can you help me fix it?
The images look fine when I view them offline, and then look blurred when they’re uploaded.
Thanks Jess
72598799-c373-4fcc-a496-104150436c9f
Hello,
Go to download menu of themeforest you will get all items list you purchase then get download link.
Thanks for your quick answer !
Hi, I would like buy your theme. But I have a question. It’s possibile to have in single portfolio arrow for skip in other single portfolio ? and Lates project? thanks
Hello,
I don’t clear your question. Can you please explain?
Look this link https://imgur.com/DzVaOV0 below the single portfolio page there are arrow for skip in other portfolio and “related projects” . it can be done ?
Yes can do this if need send me access I will remove it.
The theme is not there and I would like it. It can be done ?
ok we will add it after purchase send me access.
Hello, I recently buy the Zugan theme and installed it. I have some questions; I couldn’t find these plugins: - RT Demo Importer - RT Framework - Revolution Slider - Instagram Feed What should I do now? Could you please advise?
Another question is that how can I Import the demo content? I’m a beginner and prefer to use something like Live Demo and replace my own content one by one.
Thank you, Mahdi
Hi,
Thanks for purchasing our Theme.
After install theme see top you will get notice to install included plugins. After install all plugins you will get RT Demo Import option.
Please take a look of video https://www.youtube.com/watch?v=YOOO1QIpIR4
Thanks
Every time I try to upload my theme to wordpress it times out.additionally it comes up with a 408 error while trying to use an ErrorDocument to handle the request. Any thoughts on why this keeps happening?
Hello,
Normally it server upload related issue. You can upload via FTP make theme unzip then upload the folder in themes folder.
Which server you are using check server PHP version and memory?
Thanks
Can you provide the theme in a sandbox to test before I buy? provide me with a link, please, I just need to make sure it is the right one for my project.
Sorry sir don’t have test option. Please check our Demo & documentation link you will get idea themes is based on Elementor page builder.
Thanks
Hello, I purchased your theme and this is really great, thanks for all your works!! But I wonder if this theme support more than one language at a time? Since I can’t find the button or page to build another language version
Hi,
If you want multi-language site then you need to use others plugin like WPML or PolyLang
Thanks
Thanks for your reply!! And I also wonder how to enlarge our logo on the header? Our logo looks a lot smaller than the one in your demo even we upload a bigger file, or adjust the “logo area width” in Zugan options. Thanks again in advance!
You need to increase logo area https://prnt.sc/p81wxl
Then write custom css to increase height as your need in Appearance=> Customize
.site-header .site-branding a img { max-height: 60px; }
Thanks
.
Zugan is portfolio base theme it has different blog layout option. But news theme is for news, magazine purpose different functionality.
Sorry as per envato refund policy don’t have exchange option. Barta theme is only $29 you can buy that.
Thanks
Great theme! Pre-sale question. Can you remove the white space in-between the banners on demo 8? Also, can you use some of the other home page style as an actual page in your site. Wondering if you have those template choices saved in the download. Thanks!
Hello,
Thanks for your interst.
1) In my screen Macbook Pro don’t see white space https://prnt.sc/olkwud if need to adjust height for bigger screen we will help to achieve that.
2) I am not clear this question. After demo import you can set any page as home page.
3) We use Elementor page builder you save page as template but I am not sure can download it.
Thanks
I love the theme, but need some help. The number of portfolio posts the theme displays on each page is set to 10. Is there any way I can change that?
Thanks
Hello,
There are options for the portfolio post limit. Please find that option on the left side when you are going to edit the portfolio page by elementor. Please see the attachment here: https://nimb.ws/y3kHBX
Thanks
It worked wonders, thank you!
Thanks too !!
Hi,
1. Is there any way to remove some of “share to” social media icon under each post ? 2. How to adjust the WPML language switcher position at footer, ie, I can place switcher just right above “All Rights Reserved” ?
thanks for your time
Hello,
Thanks for purchasing our theme. 1) Please check theme option we have control for single page view.
2) You can place in footer widget position.
Sorry don’t have widget position in copyright text. Need customization to do this in copyright text position.
Thanks
I want add multi footer social media like instagram on home demo 3 how can i do that?
Hello, Sir this layout is full screen layout can not add normal footer in this layout. https://prnt.sc/o7dhz4 here social button on left
Thanks