10589 comments found.
Waiting for your response on PRIVATE TICKET #2226321
you got reply
Yes but that is not sufficient, even if I install gravity forms demo 15 won’t show and if I install demo 16, you’ve asked to install Optima Express + MarketBoost IDX Plugin which won’t work either. my question is if these plugins are required then why you’ve not coupled these with your theme bundle?
please reply support team
Already did and it takes hours to receive a response. Can anyone respond quickly and resolve issues?
you are getting reply within time https://tppr.me/sKNmM
Our team checking your ticket
Is it safe to upgrade from 1.6.3.1?
Yes, it is
Hi Guys,
My support has expired and I’m not renewing it for such a small thing but my login widget is not displaying properly. You can see it here: https://imgur.com/a/wUrprE3 any ideas why this is?
It’s the top right border of the widget that appears to be open? It looks wrong?
Thanx in advance,
send me page live link, i check
It’s just the top right border line?
.widget-login .login-tabs {
border: none;
height: 30px;
margin-bottom: 1px;
}
Cool Banana’s 
That worked Thanx!
Can I rearrange the elements of a single listing page using Elementor and use that template for all listing ? For example this page : https://houzez10.favethemes.com/property/luxury-family-home-4/
You can rearrange using our drag & drop builder, not elementor
Hi there,
When I install Houzez theme in a new directory it shows me that message: “Fatal error: Call to undefined function houzez_get_map_system() in /furanet/sites/desarrollo1.queloquierepacuando.com/web/htdocs/wp-content/plugins/houzez-theme-functionality/vc_shortcodes/properties-map.php on line 22”
I have updated every plugin and it doesn’t work.
Any solution?
My support period is expired
Thanks
We never faced this issue, look like plugin not installed correctly.
Step 1: Install theme and activate it.
Step 2: Install required plugins and activate them.
Tem alguma previsão para usar Woocomerce e auto location?
These not available
hello how can I modify the search fields (I have already created other fields but I can not customize them as I want) So I would like to know if there is a way to change (zone, cities, states …) since the code; if it’s yes please tell me how to do it
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Good Morning. My first question in the group.
1) How can I integrate the database (houzez) with another existing database? Explanation: In my city, there is a company that has a system integrated with almost all the real estate in the city that exists to manage sales and rents. In this case, when we register a property in their system, automatically these properties (price, description and etc) are replicated to us via the xml file. Could you do this export in any way? Or generate this XML file through Houzez?
2) Is there any way that the customer who is buying a real estate upload files? Explanation: I need an area in the Houzes system where the client starts a contract with the chosen property. Where he can download file and also upload. Among other things, manage all customers who rent or buy houses through this portal (houzez) without having to use third party systems.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
Hello, can we update to wordpress 5.3?
Yes, you can
Hi, I am in Toronto, Canada and I want a real estate website. I have the domain but not a host. Can you recommend a good host for me and work on the design and installation of the site also connect it to TREB? please give me a quote and let me know who i need to contact.
Hi,
1. You can use hosting like Cloudways, Hostmonster, bluehost, godaddy.
2. We can do installation for free.
3. If you need to change design and want to connect your site with TREB you can get quotation from our customization team on support forum.
Great, i have to buy it first and then get quotation
ok cool
i bought it with my paypal so i didn’t receive any email. could you help me what can i do it now?
I cannot see purchased tag with your name.
For any issue, you can contact with Envato support
Where can i connect them?
Where is support forum i want to get a quotation for custom design?
For quotation contact at sales[at]favethemes[dot]com
hi bought the template with Paypal. how log does it take to authorized my payment . I’m still waiting after 2 days to accept my payment and give me access to the template. i emailed to support 2 days ago but no reply me yet. please let me know what can i do. Thanks
We don’t handle payment, Envato handle payment, you can contact Envato support at https://help.market.envato.com/hc/en-us/requests/new
https://prnt.sc/q16t3h VS https://prnt.sc/q16tew
Select property listing template style 2
It doesn’t work correctly with Elementor. The search and other elementor plugins page also doesn’t look right. Elementor Pro cannot manipulate page and property templates.
Hi, our all demos are using Elementor and everything working perfect. Send us your website link and admin login on support forum, we check your site
Before you ever load a sample data, try adding houzez search with elementor addons on a page.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
How to make property size in sqft and land size in acres
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with our support team on our support site.
Click Here for Premium Support
Thanks
credit card payment not working.
even my debit card not working
Did you purchased theme?
Good morning. The images are truncated in the property gallery, above and below. The same happens in the plans. Before renewing the assistance contract, I would like to know if the problem encountered can be solved.
Can you send me screenshot or page link where is problem?
Good morning, thank you for your prompt reply. I think I have identified the problem in the image in evidence. In fact, by opening the property sheet the first image presented is precisely that. Then inside the actual slider the dimensions are correct. To see the cut materially, I prepared an image with contrasting edges. In the attachments the sequence. Thanks for your attention. Maurizio Nelli
You are welcome
Thanks. Here the screenshots https://drive.google.com/open?id=15PZhjXetlK44fCRDoScxSn_c_uMTyU6z
Contact on https://favethemes.ticksy.com/ our team will make change for you
Hi. I am trying to migrate the theme and database locally for local development. I am getting this error in the admin area:
Uncaught Error: Class ‘ProteusThemes\WPContentImporter2\WPImporterLoggerCLI’ not found in /app/public/wp-content/plugins/houzez-theme-functionality/extensions/one-click-demo-import/inc/Logger.php:10 .
Any idea what this is?
install houzez-theme-functionality plugin and activate it.
Good evening, I have two problems … The first is that the Envato purchase code is not validated. I bought the theme today! The second is that in the construction of the default pages, the “Page Header Option” area does not appear. Can you explain to me why? Can I provide credentials to access the backend? Thanks so much
Please provide us website link and admin login on support forum, we will activate theme then all fields will show.
Hello, is it posssible to rearrange property custom fields. Unfortunately this realty theme MISS the “Rooms” field which is the main information to give to the visitor. I then created a “Rooms” custom field. You said you would be ready for the 2.0 version without further details. Meanwhile I need to display the “Rooms” information at the first position. Thank you.
Hi, it is available. You can add rooms field and set it’s position using drag & drop from admin panel
I’m waiting for you to solve the problem for a full day and you haven’t done so yet. As I have mentioned several times, it is urgent! I am very disappointed with the support.
Hi, you got reply after 5 hours even support response can be 24 hours https://tppr.me/ozorN
Your replied your ticket 2 hours ago and it is in queue, we cannot bypass other clients and just focus on you.
Our team informed you on live chat that your ticket is consideration but you are not understanding and pushing us.
You don’t even bother to read the issue! Treat Your Customers! I answered you now, again.
Can’t Erase Images when Add Property in Mobile
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards
We already try but is says our support has expired, we do not think we have to pay for this kind of support as the theme specifies that is fully responsive so in the Property Media in the thumbnail, the delete and set featured image must work on mobile and it does not work, so please we kindly ask for this solution for what we buy. Thank you!
send us website link and admin login, we check it
where can I send the info?
send at hello[at]favethemes[dot]com
