444 comments found.
Hi, I’m thinking of buying your theme. But before I need to know if it’s possible to mix media on “home” page, especially Home – Cube Effect homepage. I would like to show Pictures and Films in the cube. Thank you and best regards Peter
Unfortunately, not at the moment 
Just checking to see if this is compatible with Elementor.
Hi there, you can use your preferred page builder on static pages.
Hello! I need your help to insert the contents of the Gallery page into the post (blog page). I tried to do this with the “Insert Pages” plugin. [insert page = ‘582’ display = ‘wp-content / themes / twofold-wp / inc / templates / galleries / style1.php’] 582 – the id that I took from the address bar when editing the gallery (/ wp-admin / post.php? post = 582 & action = edit). But only the link to the gallery page is inserted.
Previously worked for joomla. I’m used to the fact that there are modules that I can display anywhere on the page. And without thinking twice bought your template. And I can’t use it as I intended … Help please 
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
Hi i like this demo https://twofold.fuelthemes.net/collection/collection-5/ . Is it possible to include the store below the carousel in the home page after the middsummer celebration project? thanks
Unfortunately, that would require customization.
Hi, I have a pre purchase question, I am trying to visualize the home page with only thumbnails, particularly with the left menu, but it keeps opening with a large image, in the page where you can check all the demos, is the image of the left menu, the last one on that section… but I cannot visualize that once I choose that option… and thats exactly what i am looking for… can you assist please?
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
It is not possible since I have not purchased the theme yet…
Replied to your email
Awesome! Thank you very much!!
Hi, I have selected style 1 from the about page. It looks good on a desktop. And when I look at “customizer”, it also looks good on a mobile. But when I look at my iPhone, the photo is not reduced to an iPhone format. What am I doing wrong?
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
Hi there—just to let you know that TwoFold was included in our latest theme roundup update 17+ Best Full-Screen WordPress Themes for 2019 Websites. Good work!
Hi ian, thanks for the inclusion! Looks like TwoFold is on the first spot!
Hi fuelthemes,
I tried using both Youtube & Vimeo urls for a full screen video on my homepage. The video is muted, though. I tried adding ”?autoplay=0”, ”?autoplay=false” to the url so that the video would not automatically play, but it is not resolving my issue. I suspect that browser is turning off the sound because it’s auto playing. Pls advise.
Unfortunately, that cannot be done at the moment. It ’s an autoplaying background video, not embedded inside the page with a player.
Enabling the sound will stop it from working on mobile devices.
This can be done but would require customization using a child theme.
hi fuelthemes,
The video used to have sound. Is this something new? I just updated the theme and this is when the issue started. Will installing previous version of the theme fix the issue?
Thanks again.
We had to change this to add support for autoplaying on mobile devices.
Hello,
I would like to link under »collection« from the »vertical list« to the corresponding album “grid list 2”. Is that possible or is there a restriction here? At the moment I’ve set it up this way but in contrast to the other collections there is no intermediate level here and you are linked to the lightbox.
Many thanks already times for your trouble.
Greetings Olivier
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
Hey there im thinking of buying your theme it looks awsome but i have one questions is it possible on the Cube effect to put in a whole site. Like some text and some icons and rows and so on. and than i scroll to the next page ? or is it just a picture and a button and text ?
For Example the contact page or the about page as 1 site of the cube
Unfortunately, that’s not possible.
I have a problem: I have the latest version of the theme, it asks me to update twofold – custom post types, but I can not update it gives me error
Hi there, could you please open a support ticket at https://fuelthemes.ticksy.com/
Hello, great looking theme! I’m quite interested in purchasing the theme but I have a few questions: - In your masonry layouts the menu bar is positioned over the images, which kills legibility. Is it possible to position the masonry under the menu bar (like the grid layout). - the menubar is fixed now, when you scroll down the images go under the menubar, which is again bad for legibility. Is it possible to let the menubar scroll along with the rest of the page? - Can the cart icon on the right side be hidden without disabling woocommerce?
Hi powag, yes, these are possible with settings or small custom css, which can be provided on our support forum.
Hello, is it possible to create a home page with a text on it? I mean like putting a fixed text on the slider home (for example my company name and what we do)
Unfortunately, that’s not possible at the moment.
Hello,
I’ve updated the theme yesterday, since then the images inside my album don’t display.
Gallery and collections are ok, but album don’t work. How can I fix it? Is it a bug of the last version?
(Tried to open a support ticket, but got an error “The purchase code provided was not properly validated”)
Cheers
Updating the theme today to remediate the issue. Thanks for the headsup.
Hi, Thanks for great theme. I set the filter on collection page, However it doesn’t work. if I choose a category from dropdown, it does nothing. What is problem? Thanks!
Hi there, please open a support ticket at https://fuelthemes.ticksy.com/
ChangeLog VOID!!!
The changelog is updated regularly, you don’t have to write this everytime the theme is updated.
.. Actually, you have to update the changelog every time you offer a new update, in order to inform us before update our systems! Sorry, but in this point you don’t make a proper use of this envato feature! Thanks, and sorry about the truth! Happy Easter
We do update the changelog everytime we make an update, it was already updated before I saw your comment.
.. Sorry, but this is not quite true! Every time I get an email from envato telling that’s an update of your twofold or werkstatt themes – checking for changes on the changelog (that’s what is for!), so most of the times there’s no any note there for the current update! Otherwise I will never comment you about that issue! if there’s no issue!
Hi, is there any way to setup an abum to use a Rail layout?
Unfortunately, not at the moment.
hi, I dropped you a note via the contact form with a few pre-sale questions, did you receive it?
Hi there, I don’t think I have received it. What is your email?
After the latest update (4 April 19) the plugin TwoFold – Custom Post Types, not working! The site broke!!!
Thank you, updating the theme right now to fix the issue.
ChangeLog VOID!!!
Updated
Hallo, how I hide the yellow button and the shopping bag from home page ? I don’t find the right option to do this.
Please open a support ticket
Hallo, thanks for reply. My support time is expired I bought the theme a long time ago with another account, I didn’t use the woocommerce store before but now I’d like to use it, I no longer have access data for the old account. So how can I open the ticket?
Unfortunately, you would either need to login with the account you purchased from or make a new license purchase using this account.
It is really absurd that I have to buy a new license to get information about a function of the theme. You write that the shopping bag button is optional and after have bought the theme must open a ticket to know it !!!! ! This is really unprofessional on your part !!!!
You said your support time is expired, but you do not even have a purchased badge.
as I already told you I had bought the theme a long time ago, with another account, unfortunately I can no longer enter the old account because the email address has been deleted and I cannot retrieve the access data. I didn’t use the shop so I had no problems but now I’d like to start using the shop. I do not understand. It is a function of the theme that you say is optional, you can’t just say here how do you disable it? Theme options should be easily accessible without the need to open tickets or buy new licenses. However, if you don’t want to answer, it’s okay, I take note of your lack of professionalism!
As per Envato rules, you need to have a valid purchase and an active support period.
