5476 comments found.
Hi, I installed the theme but cannot install the demo content. please assist.
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap. Thanks!
Hola, buen día,
Tengo el siguiente error en la administración de mi pagina.
Warning: Declaration of FW_Auto_Install_Upgrader_Skin::feedback($string) should be compatible with WP_Upgrader_Skin::feedback($string, …$args) in /home/propurus/public_html/wp-content/themes/alone/theme-includes/includes/sub-includes/auto-setup/class-fw-auto-install.php on line 1264
No tengo idea de que pueda ser ni como solucionarlo.
Ayuda!
HI, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team can help you setup demo quickly!
Hey there I don’t know why I can’t install demo on my site.
HI, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team can help you setup demo quickly!
I installed the Alone theme and Activated the Demo content for “Alone Church 2” and I am getting a message that says “The alone theme does not support the Bears Church plugin.” Is there another plugin I need for Sermons?
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap. Thanks !
Hi i am trying to purchase this them with cyber Monday but it goes back to $59 instead of $29 can you pls help?
Yeb, Cyber Monday is off. 
sorry !
Hi,
I’m really liking the theme!
I can’t get the header top bar displaying any content, even though I’ve selected it in the customiser. Instead it only displays as a thing black bar. Do you hany any idea what could be wrong?
I installed the Rescue demo content if this helps.
Thanks!
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap !
Hi!
I have purchase your theme and install. I have activated all plugins. But after I didn see any demo content and not showing any pages. please help me in urgent.
Thanks
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
If I’m going to purchase this theme, does this comes with all the demo layouts? Thanks!
Hi yes, Once you purchase Alone theme, all demos layout come for your setup your website. Thank you !
Hi #2231588 please
Ok, we just got it, and we will get back to you shortly via ticket. Thank!
Will the Demos work for Elementor pro ? I need to edit the demo using elementor pro? Will it work or not ? I don’t know how to design with Wp bakery.
Hi, Sorry, Alone come with WP Bakery page builders. So our element not work with Elementor Pro. Thank you!
Hi, I’m having trouble importing demo. Although I import from your theme panel, it is not exactly the same as the demo. Either the files are missing or the design is not exactly the same. Can you help me?
My ticket id: #2231227
OK, we will get back to you via ticket asap. Thank you!
Cannot install demo because failed to activate Give plugin
Warning: include_once(/home/ykbmfoun/public_html/coooba.xyz/wp-content/plugins/give/includes/libraries/wp-async-request.php): failed to open stream: No such file or directory in /home/ykbmfoun/public_html/coooba.xyz/wp-content/plugins/give/give.php on line 489
Warning: include_once(): Failed opening ’/home/ykbmfoun/public_html/coooba.xyz/wp-content/plugins/give/includes/libraries/wp-async-request.php’ for inclusion (include_path=’.:/opt/alt/php71/usr/share/pear’) in /home/ykbmfoun/public_html/coooba.xyz/wp-content/plugins/give/give.php on line 489
Fatal error: Class ‘WP_Async_Request’ not found in /home/ykbmfoun/public_html/coooba.xyz/wp-content/plugins/give/includes/libraries/wp-background-process.php on line 16
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, so we will get back to you via ticket as well. Thanks!
Ok already submit ticket on tricksy
Hi! I want to purchase your theme, I want to know about payment Gateway. It will support only Paypal ? or any other supported payment gateway with woocomerce ? Because Paypal is not supported in my country (Sri Lanka). Please kindly reply me asap. I want to buy soon before ends offer.
Note : It’s for Charity. They are visually handicapped. So we need a donation link so, m looking your theme with Ajax donation.
Thanking you
Hi, Alone theme using Give Plugin for donation feature. It is come with Paypal payment method is default. If you want some more method payment, please have a look add-on there: https://givewp.com/addons/category/payment-gateways/ Thank you!
Hi. Thanks for your reply. I have many doubts to be clear before buy. You guys have online chatting facilities to chat with you directly?
M in hurry, please kindly help us.
1) We are in Sri Lanka. Other payment gateways not supporting anymore. We have our local payment gateway. That will support with WooCommerce. Is it possible to run your theme with WooCommerce?
2) Give plugin is free for who buy Alone theme ? (Any how it won’t support our payment gateway)
3) our organisation is very small and they are already poor and looking a donation platform. I’m the one going develop the site freely so can’t buy anually payment Give plugin and all.
Give plugin is default is PayPal but it’s never support to receive money inside the Sri Lanka. So any other payment gateway support? and it’s free to register and get funds ? We will pay commission as per transaction.
Please kindly give a solution before your offer ends. I’m waiting to buy asap, if your theme support same function with WooCommerce support plugins. It’s much better I guess.
Thanks
Hi, yes, we are using Give plugin, this plugin free but their sell add-on payment, it is their business. So please understand on this case. Thank you!
Hi. Thanks for your reply.
I understand that their business. But my question is that WooCommerce will support with your theme instead of give plugin payment gateway.
Hi, Alone compatible with Woocommerce plugin, but not use woocommerce for donation and payment method. Hope it is clear!
Hi, Purchased the theme. I tried to install the demo content and I get an error message: Internal Server error. Could you help with this please?
Thank you
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, so we will get back to you via ticket as well. Thanks!
Hello Support, please I am having issues and need your assistance:
1) How to remove GOAL and RAISED (including amount) as well as the progress bar to the right in this homepage image https://snipboard.io/2XNYkH.jpg
2) How to change the violet color background https://snipboard.io/2XNYkH.jpg
3) How to remove GOAL and RAISED (including amount) https://snipboard.io/7V98Zc.jpg
4) I am going to take offline donations and will not need information such as “Firstname”, “Lastname”, “Email Address” and “the donation box 1.00”. How can I remove it? https://snipboard.io/18s5Ab.jpg
Many Thanks
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, so we will get back to you via ticket as well. Thanks!
Ok, done so and this is the ticket number #2230342
so I am migrating my site http://pekamalaysia.org/v3 to http://pekamalaysia.org. Will this be a problem for me as the license is registered to pekamalaysia.org/v3. the new site doesn’t have the v3
Hi, Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, so we will get back to you via ticket as well. Thanks!
thx will contact again after i resolve issues with my previous web developer.
Hi I would like to check under donate, can the amount collected achieved be adjusted manually at the backend? as some donation may not be collected via online submission. Thank you
Hi Yeb, you can add manually at backend for donate each campaign. 
Option ready for you to use !
Thank you!
Hello I need help. Mobile menu just not functioning. Will not activate hamburger menu. Can you help fix
Thank you
Could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, so we will get back to you via ticket as well. Thanks!
beautiful templates with easy upload of demo. My question is I want to change my host provider to another hosting company. Will I lose license of my plugins etc if I move my website to another host?
Hi, you can move your website to another hosting without get more licence. Just use only licence you had right now. Thanks!
how do I activate WPbakery license?
We’ve purchased extend licence of plugin WPbakery so when you using Alone theme you can use it without licence key. Thank you!
Hi there, we are trying to show the volunteers as in this example like Peter, Dany and Smith, wit the text on the photo when you hover on it: https://www.bearsthemes.com/themes/alone-general/
But in our example the name, the icons etc are below the photo and we can´t get this style.
Can you help us?
I´ve just created a ticket sorry, I I haven´t notice you have a Ticksy channel.
Hi, We discussed with you in the ticket. Please check the ticket. Thank you!
