1213 comments found.
Hello is it possible to use EDD FES with Stockpick or videokit demo? Or I can just use EDD FES with multi-vendor demo?
You can use FES with any demo. We will configure FES after purchase theme.
When will we get to see product filters?
We cant say Exact time for it. currently we are working on other features.
I have created a ticket and i’m not getting any replies for weeks! It’s regarding a problem with IOS mobile previews showing black when you click the video clip. Works fine on all android devices, i really need this to get fixed.
sorry for delay. Replied via ticket!
Hi, I’ve installed Mayosis for my website but when I try to import a demo, i’ve a problem the % counter stay on 5%... What can I do ?
Please create a ticket with Website ID & Password. We will look into this.
Hello, I wanted to know how do I get the All access Subscription and another (Premium license)price option to display on Download product page. Basically right now it only gives you the option to purchase an All Access Subscription. I want the option to purchase the Premium License as well.
You have to create extra more packages with all access subscription. one for all access & another for premium license.
Hello ! You told me that your theme is working in multisite but it’s not… https://prnt.sc/q4hhv4
I’m actually creating many multisite with different themes and yours is not working. I want to create multi site in subdirectory like this : NDD.com/site1
When I go on the dashboard of NDD.com/site1 it becomes really slow, when I try to import demo, the CSS doesn’t work.
But if I go on the NDD.com website, everything is working good…
I will raise a ticket, I hope the multisite will work…
Currently My website teconce.com & Mayosis all demos are in a multisite. Its working. I think you have other issue please reply on ticket platform. we will help you on that. Regards
How do I upload to WordPress 5.3? I forgot to check the Software Version. thank you
Its Wordpress 5.3. comptible.
but when I upload it says “The link you followed has expired” I have tried many times
Its hosting issue. please upload via cpanel or ftp. or create a ticket with website access. we will install it.
problem solved, thx 
but to activate the license always fails,
I have entered the data and Item Purchase Code correctly, can you help?
Our License manager have an issue. Hoepfully we can fix by next 2 days. Thanks
hi I only found the vendor dashboard and there is no vendor user. how to set it up?
User dashboard also available. Please create a support ticket we will assist you.
How to set withdraw option in vendor dashboard: https://prnt.sc/q3dtzn ?
You should add more information in Documentation
I tried to find the name of the store, Elinor Sandiford on the demo website, but the name of the vendor or shop was not found, can this be fixed?
I am not clear exactly what you are asking?
Hi, is your theme compatible with woocommerce?
No! Its an Easy digital download theme
Hello, do you plan to do a promotional black friday offer ?
No! We have no offer right now.
We gave an offer today! You can check
Hello, when do you plan to update and what ’s your roadmap ?
Which update? I cant understand you questions
Hello Teconce, i’m thinking about creating a website for photographers to sell photos. Is it possible for a user to upload an album of photos(i.e:events, wedding…) in the same product? But each photo can be added to the cart? For example: a photographer uploads album for event A. The customer goes to this album, select the photos, add to the cart and then purchase? On demo, the “albums” are all part of a single product. Thank you for your time.
User Can upload an album as a zip & The preview images in gallery. In a single product you can add album. Thank you!
But my objective is that they could visualize the album, add the photos it wants to the cart and then checkout. Instead of purchasing the entire album.
Cant understand exactly what you are asking? Describe more!
Hello, I currently have this project : Create a digital marketplace for every digital products, so it will be themeforest, codecanyon, flippa, shutterstock and everything else in ONE website. If I do this with WordPress it will not work with many products and many visitors. So I thought about create a multisite system like Envato did. But is it possible to do this ? Easy digital download and your theme can works in multisite ? Thanks for your answer.
I asked to easy digital download too. They answered me that the website can be slow with more than 1000 items. That’s crazy, it’s really nothing… Even woocommerce can handle more
Easy digital download & our theme can work with multisite. Even we use multisite with our theme. I think website slow & fast base on hosting , good quality theme & plugins. You can check kinsta. We use it.
I have my own dedicated server and I plan to use Amazon AWS. But the support of EDD told me that : “While there is no limit on the number of products you can sell with EDD, WordPress as a platform tends to struggle with more than maybe 1000 due to the size of the database.” “You would likely see considerable slowing of the site’s dashboard once the number of products grows beyond 1500 or so.”
That’s really nothing for a digital marketplace… I think with 50 or 100 sellers I get 1500 items and my site become slow after that…
Actually You have to talk with your hosting if they can handle database I think then its a normal issue.
I am the hosting, I have my dedicated server. I just wanna know if there is a limit with wordpress and EDD. Even if I get the best hosting, is it possible to publish 1 000 000 items ?
I think this type of limit not in WordPress. You can contact with WordPress.
Where can I edit the favicon?
Theme Option> Header > Logo
I am missing Order Section in Vandor Dashboard.
Check Screenshort: https://prnt.sc/pz3fjd
This is an extension called Edd message. After install this plugin it will be add automatically. Please create support ticket if need more help.
How I can add and remove in Search Box Select Lists?
Check Screenshort https://prnt.sc/pz3ccy
Add Category & add product on the category this list will show there. Empty category dont show there.
Is it possible to create memebresias that allow you to download a certain limit of images?
You can set download limit on single product.
Your theme looks great. A few pre-purchase questions: 1) On mobile: The video thumbnails are black. (I did give it some time to load.) 2) Confirming I can have preview audio clips on Product landing grid where upon click you can listen? 3) Do you support waveform?
1. You can use Video Cover. then this issue will be solved. 2. Audio Preview Button will available beside the product title 3.We will add Waveform later.
