633 comments found.
Hi, I bought your theme but I have some problem with mobile text. It’s look like some part were missed(like icon)...but there are no icon or similar. How can i Do? Also I have some problem with mobile menu…If I have the main page with some sub menu…I can’t tap on main page. Thank you
Hi, thank you. I think I understand the second question.
RE: Mobile parent items not clickable on mobile. Please see:
https://themovation.helpscoutdocs.com/article/162-mobile-menu-dropdown-parent-link-not-clickableNot sure about the first question. Can you send me a screenshot?
Where can I find the demo files for the theme? its not on my downloads Thank you
Hi, our themes include a fully automated demo importer which you are taken to right when you activate the theme. Did you complete the installer?
Hello. Where is the header to insert between the tags a script? which page.php? Thanks a lot
Hi, we don’t recommend directly editing theme files – see our recommendations here: https://themovation.helpscoutdocs.com/article/240-how-to-add-code-into-your-site
However if you still want to add it into the head tag, the file to edit would be /embark/templates/head.php
If you want to add it right before the closing body tag, the file is embark/base.php – but again we do not recommend that method.
Hi there, I would like to use one of the Tours as my home page. (Tour Single + Sidebar Form). At the moment I can only choose one of the Pages as a home page, and not a Tour. How can I set this up?
Hi, yes in WordPress the homepage has to be a Page. The Tours are a separate type of content, which behave very similar but are not the same. There are a couple of options I see:
1. You could save the Tour layout as an Elementor template and then use that template to create a Page.
2. You could setup a redirect from the homepage to the Tour. This plugin makes it easy: https://wordpress.org/plugins/redirection/
If you have any other questions, please open a ticket: https://themovation.ticksy.com
Am i able to charge each person a different price? Meaning, for example, 4 people cost $30, 5 people cost $35, 6 people cost $40 and so forth. Am I able to do something like that or is it each person the same flat rate?
Hi, yes you can do that. You can configure it so that purchasing multiple people costs a different amount than just one.
Hi, a quickly question..How can I change header color form sticky version? I’don’t want light or dark…but I want Green (#455d50). thank you so much! great theme!
Thanks for contacting us. We have some custom css snippets here:
https://themovation.ticksy.com/article/5485/Custom css can be put in the theme option as seen here:
https://themovation.helpscoutdocs.com/article/175-adding-your-own-custom-cssor in your child theme style.css
Cheers! 
When I try to edit my tours I get this error message, “The preview could not be loaded” error 404 Click here for preview debug. How do I fix this?
I have the homepage- video as my homepage. How am i able to change the video?
Hi,
1. Regarding the tour editing issue, it should resolve it if you go under Settings > Permalinks and then click Save at the bottom.
If that does not, please open a private ticket and include a WP admin login: https://themovation.ticksy.com
2. You can change the video in the section background settings: https://youtu.be/D7ovwGioN9E?t=78
If you have any other questions, please open a ticket where we’re happy to assist: https://themovation.ticksy.com
Hi,
I would like to buy the theme, but I have some pre-purhase questions:
1. I would like to use the theme only for tours, is it possible?
2. If yes, is there any option to show all of the tours on the Google Map? (And only the tours)
3. Is there any option to add also the Google Map to the search result or listing pages?
4. I think, that the theme handle the maximum number of the participants, can you please let me know, how is it work?
5. How the system handle the adults/children bookings? Should we setup generally the maximum participants number and the system adds the booking automatically?
6. Is there any deposit payment option in case of the prices?
7. If yes, wow the deposit works? Can we fix the amount by the setup? For example, if the client books the Trip Nr. 3., than the deposit is 20 € / person? I mean, the client cannot modify it?
8. Is there any very detailed search module for tours? Is it possible to use detailed (horizontal) search module also in other places on the website? I mean on the home page or trip listing pages.
9 Can we modify the fields order, add or remove fields in the search mudule? I mean, I need a totally nwe field for travel type (bus, car, fly) and cancallation possibility of the booking (yey/no) etc. can I add this kind of fields to the system?
10 If yes, can I also add these extra fields to the filter module?
11. Is there any option to filter (limit) the trips by price?
12 Is there any Vendor / Marketplace option?
13 If yes, how the Marketplace payments works? I mean, how will the sellers receive their payments? Manually from the website owner/administrator?
14. Can the administrator controll the marketplace?
14/A I mean controll, the seller registries?
14/B Controll and also modify the seller input?
15. Is there Social Login option on the website?
Thank you very much!
Are you able to add a time to the booking with this theme?
Hi, yes each booking is connected with a specific time slot. Is that what you mean?
Yes, like if i wanted to book a tour to go to a certain destination.. I would like to put a time so the bus can pick me up.
Ok yes, there is also the option to add any number of custom fields as well so that’s not a problem.
Hello Guys
I bought a licence a while ago and slowly making my way up. But I have encountered a problem. Whenever I try to edit something with elementor either loads up as very basic html format writings or telling me that my session has expired and I need to log in ( Which I do but it still doesnt work) or ı get error message where nothing comes up. I runned the elementor on safe mode it works then! However If ı switch themes Elementor works perfectly fine. So Theres something wrong with the embark and elementor working together.I tried actiaving deactivating everything and deleted elementor it still didnt work
Could you please help me out ?
Happy to help. We rolled out a fix yesterday. Please see:
Hi can you use this as a standalone plugin with my theme (Astra)?
Hey there! Yeah you can use our bundled plugins in any thing you wish
Good morning, will the theme be updated to Wordpress 5.3 version? Thanks.
Elena
Hi, yes we released an update yesterday that includes support for WP 5.3. So all you have to do is update to the latest version: https://themovation.helpscoutdocs.com/article/128-how-to-update-your-theme
Pre-Sale question: Hi I like this theme very much. I like the way your Louvre demo is styled, but the set-up of Grand Canyon is closer to my use case. Is there a way that I can install the Grand Caynon Demo, but apply the Louvre style settings?
Hi, how it works is when you install the theme there is an automated theme setup process that imports any demo that you select, which includes the pages and the style settings. In your case, I would recommend importing the Louvre demo as that will setup all the settings like that demo, and then we have a link where you can also import the homepage from the Grand Canyon.
If you have any questions at any time, we are available on our support system after purchase: https://themovation.ticksy.com
OK that sounds good. Another question, this one about the Booked plug-in: We really sell Trips either custom or pre-packaged. The booking plug-in displays bookings hourly. We need something more like the way a hotel does it: with a calendar that shows the available departure dates. Is that possible? I looked at the Booked site, and it wasn’t clear to me. Thanks
Yes, the Booked system is mainly designed for same-day bookings. Booking slots can be anywhere from 5 minutes, to several hours, up to one full day.
Another booking system that we support in our Embark theme is FareHarbor which does include multi-day bookings: https://fareharbor.com/ca/tour/beyond-software/ – you could consider that system as well and see if it could be a good fit.
Or we also have separate WP theme that we sell which is focused around accommodations and includes a separate booking system that is based around days instead: https://preview.themeforest.net/item/bellevue-hotel-bed-breakfast-booking-theme/full_screen_preview/12482898
Hi yes I saw the booking on the other theme. Is there a way I can get that booking system in this theme? I can’t use FareHarbor because I’m not using them for payment processing…
We have a license agreement that allows for us to bundle that booking system only with Bellevue, so purchasing that theme is the best option in that case. Can you tell me what it is specific to Embark that you want?
Hi I really appreciate your attention. We sell whole trips, not just tours (which we call experiences). What we need is a monthly calendar like the one on Bellevue (or on AirBnB) that shows whole days, and whether or not we have space available on a given day. I know it’s doable, and I’m willing to buy whatever booking you recommend to work. I’ll even hire you or someone you recommend to get the job done.
Ok yes if you want to purchase a theme, then it sounds like Bellevue would be the best fit. If you want to consider hiring us for the project, please send us an email to info@themovation.com with full information on what you are looking for, and we can discuss.
hello i would like to know how can we center the logo in the menu, with the menu below it, centered too. Do you have any code for it or css ? Thank you
Hi, yes we have code for that – please open a ticket c/o Teagan and I can provide that to you: https://themovation.ticksy.com
Hi guys! A pre-sales question: is it possible to setup more than one “tour portfolio”? I need to group some tours as “package tours” and others as “destination tours”: each set is divided into art, history, nature. I hope is clear. Thanks in advance, Mic
Hi, yes you can assign each Tour to a group, and when you add the Tour Grid widget, you can select which groups you would like to show. So you can have any number of different ones.
Hello A pre sale question.
I need there to be more than 2 price variations on the tours. For example: Price of child, adult, student and retiree.
Is it possible to configure your theme with these requirements?
Thank you;
Hi, yes absolutely you can set it up that way.
Are you providing the free version of Elementor or the premium version?
Hi,
The theme includes the standard version of Elementor. Absolutely everything shown in the demo – and much more – is possible with the included free version of Elementor.
Elementor Pro does not have an extended license so there are no WordPress themes that are able to bundle it with purchase.
We do however include 18 additional custom widgets that we created that seamlessly integrate into the page builder (Tour Grid, Slider, Team Members, Pricing Table, Packages, and more).
We also include a number of options added into the WordPress Customizer that tie into our theme framework.
Lastly, our automated theme setup makes it simple to get started with all of the demo pages
Hi, the Booked plugin is not included in any folder, and I try to install from “Required plugins”, but it doesn’t work, it’s an external link but it fails.
Hello! Sorry for any confusion. We updated the theme a few weeks ago because we saw that there was an error in the dropbox links. They expired. If you download the theme from ThemeForest here:
https://themeforest.net/downloadsYou should get the latest copy.
I can also send you direct links to the Envato Market Plugin and also the Booking plugin too.
You can always reach us on our ticket system here:
https://themovation.ticksy.com/Hi there, need a little help. In your demo calendar when booking in the pop up calendar the top text reads “Please confirm that you would like to request the following booking:”
In my calendar the default text appears like this: You are about to request an appointment for “Host”. Please review and confirm that you would like to request the following appointment:
Where do I change this text?
Also in the same calendar booking popup the title of this pop up on your demo reads “REQUEST A BOOKING” but in my calendar pop up title it appears “REQUEST AN APPOINTMENT”
Where do I change this text?
Thanks
Hi,
1. The difference where it says ”...request an appointment for ‘Host’... ” that is because you are logged in as a user with that name (Host). If you test it logged out you’ll see it should be just like the live demo.
2. There is code in the theme that should be changing the text from the plugin default of ‘appointment’ to show as ‘booking’ instead.
Can you please open a ticket on our support system and include a link to your site as well as a WP admin login so we can have a look regarding #2? https://themovation.ticksy.com
Does this Tour Grid option allows to place the filtering on the side by a sidebar? https://demo.themovation.com/embark/walking-tours/tours/ (3 column grid part way down) thank you
When you say on the sidebar, do you mean the side of the grid? We only have filtering on top of the grid at this time.
Thank you. This filter applies to creative companies for their portfolios. A travel theme filters results among many parameters such as Location, price range etc and it is located on a side. We wont be able to use your theme until this feature is added, could you tell me if you will at some point and approx when? Thank you in advance
Hi there, at this time we only have the filter on top of the grid. I think what you are looking for is more of a search and filter feature? Have you tried a plugin like Relevanssi? https://wordpress.org/plugins/relevanssi/ you can customize your search results, however I’m not sure if they provide a widget for the sidebar.
I’ll ask our developers if this feature is on the roadmap for the next few months. Thanks for the feedback.
