3847 comments found.
Hi. Suddenly I can’t use buttons inside a tour anymore. It have used the theme for a long time and this just happened after you new update. Buttons means “General”, “Tours Settings”, and so on. Can you please fix this ASAP. I don’t want to pay for new support when this is an error from your theme.
Hi,
Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b , then check it again?
Yes, everything is installed and updated. Its not the cookies. Used different browsers. Whats wrong. I need help fast. I sell many tours with this system. Venatortours.no
Hi,
Sorry for the inconvenience, could you send wp-login with this link to: support.loc@goodlayers.com so I can take a look on it?
Hi again. Thank you. Have now just sent you the details.
Hi. I am interested in this theme but I have one question… Is the link out to third part systems on a per tour basis or can you only select one for the entire system? Looking at using this for multi tour from multi vendors that link to their own systems.
Hi,
First of all, thank you so much for your interest 
.
You can setup it link to different system in different tour with our option.
Pre-Sale Question:
Any future plans for WooCommerce? I think this is the only thing the theme needs for the market as well as a few more tweaks, but WooCommerce checkout being the most important for me and as many others echoed.
Hi,
Thank you so much for your interest but we don’t have plan for it.
It is still a beautiful theme, thank you.
Hello,
Presale Question :
I am referring to the yacht tour demo you have.
Is it possible to add more fields in the booking form? Also add some fields that will request from the customer to inform the crew if they have any specific food allergies or any other needs ?
Best Regards, Efstathios Efstathiadis
Hi,
You can add more field in booking form, but it just for collect information purpose only. Thank you for your interest .
Hello,
I would like to ask if it is possible to make an Google calendar integration.
I am asking the questions above as my client has a yacht tour service and i want to make it easy for him to inform his system , if a booking date is unavailable. He also using some other platforms for booking so we want to give him an easy option to update them easily. If this is possible of course.
In addition to the above i would like to ask if it is possible to use the woocommerce payment gateways in order to connect a plugin from my bank, for credit card or debit card system. ?
I don’t want to force my customers to use paypal or strupe only.
Hi,
1. Unfortunately, we don’t have Google Calendar integration. But we have iCal option in our tour system, if you place the ical url to google calendars, it’ll show which day the tour is booked on the calendar, but it can’t sync, it’s one way only.
2. Unfortunately, our tour system and woocommerce work separate, so you can’t use woocommerce payment gate in our tour system.
Hello,
2) The system you are using supports Credit card or debit card payments, based on banks? Or only through paypal or stripe?
Hi,
The system support for credit card though: Stripe – Authorize – PayMill, we don’t support based on banks.
Dear team. I have a manual booking confirmation.
And I want to understand under what circumstances letters are given to costumers: “Booking Made ( Need Approval ) E-Mail” and “Booking Approve ( Ready For Payment ) E-Mail”.
I assumed that this happens when the booking status is changed. But I don’t receive it as a costumer. Email only comes with status “Pending” and “Cancel”.
Hi,
The Booking Made ( Need Approval ) E-Mail will work when you enable: Needs Admin Approval Before Payment option in: Tourmaster > Payment > Payment Setting.
The Booking Approve ( Ready For Payment ) E-Mail will work when you approve the booking in Transaction Order and they will able to pay tour fees via payment gateway now.
The Pending mean they will need wait for your check their receipt and update the tour after verify it.
The Cancel mean the customers cancel the tour by themselves.
I hope it’s clarify for you now.
Hi! .. I have a problem with the tablet version. I can’t fix it, it looks bad.
I don’t know if you will have any code to fix it and not edit all the wrappers. https://bit.ly/366gTjc https://bit.ly/34PxY0xCheers!
Hi,
I guess it must work like that because the width is reduce so the height will increase.
how do I solve it? I need it to look good on tablets. thanks
Hi,
Could you send an email to: support.loc@goodlayers.com include this url: https://themeforest.net/comments/23284202 so I can take a look on it? I’m not sure I can help you achieve what you need or not, but I will try.
Hi dear team!
After the last WordPress update to version 5.3, I noticed several anomalies. But I can’t be sure that this is connected with the updates:
1. After sending the form of restoration through the frontend happen redirecte to the admin panel login page.
2. After the password recovery request, happen redirecte to the admin panel login page.
3. The css is broken on the page for creating a new password after reset it.
Can you comment on this? Thanks.
Im updated the theme to the version 4.1.7. Problem still exists.
Hi,
Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b .
Well of course I did it. Tell me, if I buy support, can I be sure that you will solve the problem?
Yes, we can help with that. After opening the ticket, please provide me your ticket url here as well so I can let the dev check on it.
Thanks!
Hi, is it possible to change the background color of the email header? I mean behind the logo, the background is dark gray and the logo does not look good. Could you tell me where I can do this? My boss bought this item months ago but I am the one who is working on it. I would greatly appreciate your help!!
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Also, if you don’t purchase it and your boss purchase it, please tell him create an user in our support system and then ask your question in our support system.
Hi,
First of all, I love your theme!
However, now I ran into a problem when editing other pages than tours. I changed the text on the home page and saved the changes but the changes aren’t visible. If I then re-open the “Edit page” everything looks the same as it did before the changes. Also, the number of revisions doesn’t increase by one. Seems like making changes in your page builder doesn’t get saved at all (but only with other pages – it worked well when editing tours).
Am I doing anything wrong or is there a problem with the theme?
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Also, I don’t see purchase label in your name, seem you don’t purchase our theme so you can’t create ticket in our support system. So you need purchase our theme before you can submit a ticket.
Hi
I found this function. But how configurate it to remove ‘tour’ and ‘tour_category’ and try several time. Can you check it and paste fir the 2 terms ‘tour’ and ‘tour_category’, i believe one can be working.
Note: I asked again you because since i bought your product you never gavea true solution, Now i need so much clean seo url. Please. Check the code and put wher go terms, slug, taxinomy please. thanks
First solution
add_filter('request', 'rudr_change_term_request', 1, 1 );
function rudr_change_term_request($query){
$tax_name = 'product_cat'; // specify you taxonomy name here, it can be also 'category' or 'post_tag'
// Request for child terms differs, we should make an additional check
if( $query['attachment'] ) :
$include_children = true;
$name = $query['attachment'];
else:
$include_children = false;
$name = $query['name'];
endif;
$term = get_term_by('slug', $name, $tax_name); // get the current term to make sure it exists
if (isset($name) && $term && !is_wp_error($term)): // check it here
if( $include_children ) {
unset($query['attachment']);
$parent = $term->parent;
while( $parent ) {
$parent_term = get_term( $parent, $tax_name);
$name = $parent_term->slug . '/' . $name;
$parent = $parent_term->parent;
}
} else {
unset($query['name']);
}
switch( $tax_name ):
case 'category':{
$query['category_name'] = $name; // for categories
break;
}
case 'post_tag':{
$query['tag'] = $name; // for post tags
break;
}
default:{
$query[$tax_name] = $name; // for another taxonomies
break;
}
endswitch;
endif;
return $query;
}
add_filter( 'term_link', 'rudr_term_permalink', 10, 3 );
function rudr_term_permalink( $url, $term, $taxonomy ){
$taxonomy_name = 'product_cat'; // your taxonomy name here
$taxonomy_slug = 'product_cat'; // the taxonomy slug can be different with the taxonomy name (like 'post_tag' and 'tag' )
// exit the function if taxonomy slug is not in URL
if ( strpos($url, $taxonomy_slug) === FALSE || $taxonomy != $taxonomy_name ) return $url;
$url = str_replace('/' . $taxonomy_slug, '', $url);
return $url;
}
//301 redirect from old URLs
add_action('template_redirect', 'rudr_old_term_redirect');
function rudr_old_term_redirect() {
$taxonomy_name = 'product_cat';
$taxonomy_slug = 'product_cat';
// exit the redirect function if taxonomy slug is not in URL
if( strpos( $_SERVER['REQUEST_URI'], $taxonomy_slug ) === FALSE)
return;
if( ( is_category() && $taxonomy_name=='category' ) || ( is_tag() && $taxonomy_name=='post_tag' ) || is_tax( $taxonomy_name ) ) :
wp_redirect( site_url( str_replace($taxonomy_slug, '', $_SERVER['REQUEST_URI']) ), 301 );
exit();
endif;
}
function remove_slug_tour( $post_link, $post, $leavename ) {
if ( 'tour' != $post->post_type || 'publish' != $post->post_status ) {
return $post_link;
}
$post_link = str_replace( '/' . $post->post_type . '/', '/', $post_link );
return $post_link;
}
add_filter( 'post_type_link', 'remove_slug', 10, 3 );
function parse_request( $query ) {
if ( ! $query->is_main_query() || 2 != count( $query->query ) || ! isset( $query->query['tour'] ) ) {
return;
}
if ( ! empty( $query->query['name'] ) ) {
$query->set( 'post_type', array( 'post', 'tour', 'page' ) );
}
}
add_action( 'pre_get_posts', 'parse_request' );
And the same for tour_category
function remove_slug_tour_cat( $post_link, $post, $leavename ) {
if ( 'tour_category' != $post->post_type || 'publish' != $post->post_status ) {
return $post_link;
}
$post_link = str_replace( '/' . $post->post_type . '/', '/', $post_link );
return $post_link;
}
add_filter( 'post_type_link', 'remove_slug_cat', 10, 3 );
function parse_request_cat( $query ) {
if ( ! $query->is_main_query() || 2 != count( $query->query ) || ! isset( $query->query['tour_category'] ) ) {
return;
}
if ( ! empty( $query->query['name'] ) ) {
$query->set( 'post_type', array( 'post', 'tour', 'page' ) );
}
}
add_action( 'pre_get_posts', 'parse_request_cat' );
This one is working but no with languages, redirection languages doesn´t work:
function gp_remove_cpt_slug( $post_link, $post ) {
if ( 'tour' === $post->post_type && 'publish' === $post->post_status ) {
$post_link = str_replace( '/' . $post->post_type . '/', '/', $post_link );
}
return $post_link;
}
add_filter( 'post_type_link', 'gp_remove_cpt_slug', 10, 2 );
function gp_add_cpt_post_names_to_main_query( $query ) {
// Bail if this is not the main query.
if ( ! $query->is_main_query() ) {
return;
}
// Bail if this query doesn't match our very specific rewrite rule.
if ( ! isset( $query->query['page'] ) || 2 !== count( $query->query ) ) {
return;
}
// Bail if we're not querying based on the post name.
if ( empty( $query->query['name'] ) ) {
return;
}
// Add CPT to the list of post types WP will include when it queries based on the post name.
$query->set( 'post_type', array( 'post', 'page', 'tour') );
}
add_action( 'pre_get_posts', 'gp_add_cpt_post_names_to_main_query' );
Sorry but your questions are quit beyond our support scope. Please note that we don’t provide customization service : https://themeforest.net/page/item_support_policy#whats-not-included-item-support
Hi, is your page builder your own coding? I ask because we’d like to export the pages built and would like to know what page builder it would function with?
Hi,
Yes, the page builder is our own coding.
Pre purchase question, can i use woocommerce checkout on bookings?
I want to use this payment gateway: https://www.bambora.com
Hi,
Unfortunately, this theme is not Woocommerce based so it won’t work with Woocommerce payment gateway.
You have to hire a coder to do this. It’s pretty big work.
Thanks for your interest by the way
Hi I have a license for this template and i need tech support however the ticket system doesn’t allow me saying it has wrong buying code, please send me an email that i can communicate so we can corroborate my tech support needed!
Hi,
1. Try to logout first then, make sure that you login with your Envato account that purchased this theme. https://drive.google.com/open?id=1SfpCuHOSk6wsDZgB73oFTMOO3Vf-esKE
2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: https://drive.google.com/open?id=1mXiWJ1SFZYhcNERvIXV3h8bF92ukGrpp (Hotel Master), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.
If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.
great theme
Thanks!
Is it possible to add a new payment gateway? Any documentation to be able to do it without affecting the operation of the theme?
Hi,
It’s a big work, so if you have coding skill, you can try with our guide, but we can’t provide support for it, we only able to provide you where is the example code so you will need take a look on it and create your own code instead.
Thank you for your interest by the way
Hi, I’d like to know if, in the latest release, you added the chance to redirect the user to a thank you page after submitting the tour’s Enquiry form.
Thanks in advance.
Unfortunately, we don’t have that :/
Thanks for your interest by the way
Hi! Are you going to make BF or CM with this theme this year? Thanks a lot
Hi,
Thanks! Unfortunately, this theme not gonna enroll the promotion :/
The theme is excellent, I use it several years ago, however there are some things to improve. One of them is, Google Search Console displays these warnings with product improvements: -No international identifier has been provided, such as a GTIN, an MPN or an ISBN. -The “description” field is missing. It would be good to solve these problems or suggest an alternative. On the other hand, will there be any updates to make the theme compatible with PHP 7.4?
Hi,
In travel tour, the schema is: http://schema.org/priceCurrency
You can read about schema here
https://moz.com/learn/seo/schema-structured-data
You can enable the schema in: Tourmaster > General > General Settings. Also, if you need more, you will need change the schema in:
/plugins/tourmaster/single/tour.php /plugins/tourmaster/single/tour-2.php
For the PHP, it’s work well with PHP 7.x, but I’m recommended check it in dev site before update the PHP in your main site.
hi, how can i solve this problem?
(index):1 Access to font at ‘https://demo.goodlayers.com/traveltour/main4/wp-content/uploads/2019/04/ArcaMajora3-Heavy.ttf' from origin ‘https://cebudaytrip.com' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
How can i change forget password to forgot password which appears in the top right corner in my website… this is my website url https://www.laalegria.in/
video was not clear at the beginning could u please send me again clearly
Hi,
You can see I tried create a translate file for en_US (default language for WordPress) for tourmaster plugin.
Normally, you will need follow this document: https://goodlayers.ticksy.com/article/3812/ . It’s the normal way to translate a theme/plugin string and then follow my video to create a translate file for tourmaster (you can download the pot file in: wp-content/plugins/tourmaster/languages/) and after translate complete, the translate file must name: tourmaster-en_US.mo and tourmaster-en_US.po, could you try again?
