288 comments found.
Specific plugins are not installing. Either doesn’t work or says “forbidden” ?
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When I try to install the required plugins, I get the following message:
An error occurred while installing CTCore: Download failed. Forbidden.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Hi there,
What is the demo you want to install?
Thanks
I am trying to install the Construction Demo
I can install it for you.
I fixed. Please check.
Thanks
That is perfect! Thank you so much!
Please feel free to contact us with any questions you might have, we’re always happy to help. By the way, can you help me with this. You can give us 5 stars on the ThemeForest. I’m so happy about that. Thanks!
I have bought this theme and installed successfully, I want to remove the copyright under the footer 2019 © All Rights Reserved by CaseThemes.
Please help me
Hi there,
You can find here: Theme Option -> Footer -> Footer Bottom.
Thanks
hi,
I am working with Unfinity theme. It really looks great and got a lot of options! I want to add Services to the homepage and change the current ones that have been provided in the demo. Is there any documentation about this? Because I can’t find it in here: http://casethemes.net/docs/unfinityplus/ And it seems to be having a lot of shortcodes…
regards, Wouter
Hi there,
Which demo are you using? The support team will help you do that. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Regards.
thanks, done that right now: #2241742
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Regards.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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Hola, buen día!
Estoy teniendo inconveniente para importar una de las demo page del template. Hablamos con soporte del server y parece ser que el problema no está en el hosting. Me podrán ayudar con alguna otra alternativa de importación que no sea desde el administrador de Wordpress o a ver cómo solucionar el inconveniente?
Saludos,
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Hello,
I successfully installed the template but…
Sorry, I can’t import DEMO. Each time appears:
“408 Request timeout
Request Timeout
Server timeout waiting for the HTTP request from the client. “
What should I report to the hosting operator?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Hello! In order for this theme to work, it says I need Revolution Slider. However, I can’t find it and when I click on “begin activating plugin” it says that it is from an external source and doesn’t show up as installing. Can you please help so I can make this theme look awesome? Thank you!
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Hi, I’m using polylang to have the homepage in 2 languages… How can i have a different logo for each of the languages? thanks very much… D
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Hello, the plugins of the theme doesnt work when i try to activate them in my wordpress (WordPress 5.2.3 ) . When i try to install the revslider plugin, for example, it appear a message in the screen saying my site have technical issues…My doubt is if the problem is related with the theme, the plugins related with the theme o with the versions,
Could you help me?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Hi, My name is Maritza Restrepo and I bought your theme unfinity a couple of days ago, but I’ve been having some problems trying to import the demo. I tried to install again everything, I desactivated the plugins and activated again and I tried to import the demo manually but I couldn’t succeed.
I’ll be waiting for your answer.
sincerely,
Maritza Restrepo
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Using blog grid – layout 4… or any blog grid, really… is there a way to Paginate the list? Or at least a “show more” option?
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Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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ight-box
Hi, I’m interested in buying the theme. Is it possible to insert a video as a background instead of the slide with the images? Thanks
Hello, thank you for your interest in our theme. Sure, you can add videos instead of image.
I purchased the Unfinity Plus yesterday but I’m not sure how to access the Minimal Portfolio. I would like my website to look like that.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
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Hi, please assist in changing navigation menu -> menu link -> menu support detail.
Please discard above questions, I found the setting.
Please feel free to contact us with any questions you might have, we’re always happy to help. Thanks!
Hi, I’m having problem activating Revolution Slider. The wordpress version I use is 5.1.1. Kindly assist.
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Could you please update your question and attach the info site (url site + user + pass for wp) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
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PRIVATE TICKET #2118871
Let me check.
Ok, it resolved after I use PHP version 5.6.
There is another issue, I notice you have change the themes colour from peach to yellow (the default). How to change the colour?
I am using Text instead of Logo in the header, but I can’t find where to change the font colour?
Also, I change one thing, and it jumps back to how it was, especially in the header it keeps changing back to Infinity logo.
loudmouthdigital.co.uk
Hello, logo text color is taken by default from the link color in the option theme. You can customize css and add it in the option theme ( http://prntscr.com/orwaf5 )
#site-header-wrap .site-branding .site-title a { color: #fff; }
#site-header-wrap .site-branding .site-description { color: #f9f9f9; }
Thanks
Thank you for that, please could you tell me how to change the menu font colour too please? I can’t find an option for that. Also, the option to change the menu hover colour? Thank you!
Ignore last, I’ve found it now! I can’t find where to change the footer content/layout now though
Sorry to be a pain – also the logo on mobile, where do I change that?
Hello, changing mobile logo is not available. Mobile logo is taken from the logo light: http://prntscr.com/os5zn4
change footer content: http://prntscr.com/os6126 - http://prntscr.com/os618b
That makes sense now, thanks! I thought light meant a light version of the logo rather than the light version of the entire site!
I will update the mobile logo option in the next version. Thanks
Is it possible to add a second menu?
Hello, where do you to add the second menu?
Thanks
