Discussion on Meup - Event Marketplace WordPress Theme

Discussion on Meup - Event Marketplace WordPress Theme

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1006 comments found.

How can we get the ova theme setup guide?

Hi there… What the progress on app etc?

Hi, The APP to scan QR Code in Ticket. Please read more here: https://ovatheme.com/documentation/meup/#h4_scan_qr_code_ticket_h4
Thanks

Hello, please how can i change the “vendor” in signup page to something like “Event planner”?? Also i would love the venues to have some kind of a listing function where i can add text about that venue even pictures from backend…

Hi, Change text: Please use Loco translate Plugin to translate text in Theme, Plugins.
Venues: You have to custom work this feature.
Thanks

thank you i have been able to change the text, please how do i custom work the venue to be able to allow me add text and probably give me a listing feature? you can point me to the right direction, i can find my way around php.

Hi, It included multiple step, so I can’t explain detail for you. I hope that you understand this.

Pre-sale question…Does the theme support eventbrite and facebook import?

Hi, Currently the theme doesn’t support these features.
Thanks

please i will need this from you.

1)when booking a ticket it doesn’t submit when you click the submit button, it just keeps spinning. Note i can receive email from the site. at least i received an email when i changed my password. so the email setting is working

2) Can you remove the choice as a “user” or “vendor” during registration? i want all registered users to be “event manager:” by default only.

3) When viewing from mobile, the dashboard menu isn’t responsive. Can you place it inside the top menu tray

4) Can you add “registration” to the mobile menu

5) Can you create a menu tab where users can click if they loose their tickets and insert their email so it can be automatically emailed to them. users should be able to retrieve their tickets without login in.

6) There are so many typographical errors or wrong spelling in the theme, for example while trying to add image as you create event, there is this ‘Display Top Banner of event “detailt” at frontend:’ How can i edit and correct such typos/words?

7) what is sku?

.8) what is the link video for? can it not be removed?

9) while creating events, in the basic section, can you make the input for adding event description more descriptive. for instance add “Description: Add a short note describing your event” OR You can place “Description: Add a short note describing your event” as a placeholder inside the paragraph input section.

10) In “My All Events” what are the differences between pending, closed, open, all, and publised?

I really do love your theme, but you know, some clients want a 100% work around.

Thanks for your assistance.

On the support ticket page I could not upload image so you could understand my 3rd request. But I have created a support ticket for the others.

Thanks

I have created a support ticket, but have not gotten a reply til now

we will reply ticket in 24 hours. Thanks

​Hi, I have a pre-sale question. How can I create seating map. I tried to create one using demo account credentials, but it I can’t make it. Could you help me to see the whole process – creating the map, selling ticket and checking? Thank you

Hi, Make a Seat Map:
Step 1: Make seat from an image like here: https://prnt.sc/q8l1oa . This step only admin made it.
Step 2: Make ticket type in event: https://prnt.sc/q8l2k6
We will update this in documentation. Thank you!

installed the app in my phone, it’s not working… the error is “meup keeps stopping”

Hi, I just updated APP, please download again package and install again APP. Thanks

the new update is not working still… it’s not passing the login area… when you enter details, it will not sign in

Did you update theme , plugin ?

Hi, How should I update the theme? should I upload all theme file or what?

Hi, You can use FTP Software like filezilla to upload all files in theme and plugin to your host. Thanks

thanks

Do the money go directly to the user account our it has to go to admin first because that will make the admin of to take responsibility for chargebacks

Hi, Money will go directly to Admin. After the event closed, the admin will send profit to vendor manually. Thanks

The theme doesn’t support split payment. Thanks

Hi, I just purchased the theme, installed and import demo. the only problem I am having is with login / register. if i try to login / register the url changes to https://ovatheme.com/meup/member-login/. Please help

Hi, You have to change to your site link in “My-Account” element of Header Elementor: You can change header here: https://ovatheme.com/documentation/meup/#h4_update_header_h4
Thanks

Thanks I was able to change the url. I have one more issue, when i logged in as a vendor / user I am not getting the dashboard as in your demo a/c. Did I miss any step? Please advise.

Yes, it is exactly. F you have any question, please make ticket here: https://ovatheme.ticksy.com/ < br/>Thanks

Hello, i just purchased this theme and it is a nice one

But how do I remove or change the “My account” menu link from ‘https://ovatheme.com/meup/member-account/' to that of my own website?.

Hi, Please edit header version and change link in “My account” elements: https://ovatheme.com/documentation/meup/#h4_update_header_h4
Thanks

I have successfully edited that of the homepage. Do I have to edit the header and footer page by page and post by post?

Can’t I edit it in bulk or just one time and only once?

Hi, You can edit header/footer in Elementor ( header 1) after in customize choose header default ( header 1 ). Per post/page choose global, so you can use a header/footer for all . Thanks

Hi, is it possible tu run with the theme a multi-language site with WPML ?

Hi, Yes it is. You can use WPML for making multi language. Also you can submit ticket here: https://ovatheme.ticksy.com/ Thanks

no upgrade and app yet?

surely, this week we will have an update for theme and release app.
Thank you!

This is presale

Can you pls provide us the login for admin panel? I need to double check something with your feature

Hi, Sorry we doesn’t provide it. you can read documentaiton online or comment here. Thanks

Can we add subcategories ?

Hi, Yes you can. Thanks

Also, I do not wish to use the word “event” as my website is more based on the word “contest” can I replace the words on the individual pages from events to contest. So for example the section where it says create events, can I change it to “create contest”?

Hi, No it is global, so you use it for all events. Thanks

Sorry I don’t understand. Do you mean once I change it, it automatically changes the words to “contest” on every single page? Or I think you answered a wrong question.

Hi, Yes. When you change “event” to “contest”, it is effect to all event page. Thanks

Hi does the theme enable people to see the number of people attending an event, that would be great

Sorry No It isn’t. We can custom work this feature for you. Thanks!

Hey, thank you so much for the quick reply. Will the custom work come with the theme if not, how much would you charge for that specific custom work? Thanks

Hi, You have to pay fee for custom work. Please send a message to email: ovatheme@gmail.com. We will discus about it.
Thanks

Hello ! European people should be compliant with DSP2. So it could be great if you can add a direct payment by PayPal, so the payment is sent directly to the seller. For example, wcfm did this for their marketplace : https://wordpress.org/plugins/wc-frontend-manager-direct-paypal/

Hi, Sorry the theme doesn’t support this feature. Thanks

Is it possible to ask for multiple Names and emails when a user is booking multiple tickets at a time?

Sorry No it isn’t

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