575 comments found.
.fw-accordion .fw-accordion-title:before {
content: '\f1e1';
}save changes and check results at front-end. Here the list of icons which you can use: http://astronautweb.co/snippet/font-awesome/ Best Regards!
Hello support, I’m having recurring problems like the Unyson editor. I always try to do some editing on the site, the screen goes blank and I can’t edit. What can you do to correct this problem so that it doesn’t happen anymore? See the image: https://prnt.sc/qv2rb1
Hello, Dear Customer. This issue may occurs due to the 3-d party plugin. Please send us link/login/password for your WP Dashboard at support@wprollers.com and we will assist you. Best Regards!
hello, i do not like working with unyson it is hard but whwnever i try working with another editor theme changes. I want to erase for now the search button, aldo i want to add onpage fixed navigation bar but i do not know how to do it with unyson. i have added normal onpage links and they work if i use classic editor but when i go back to unyson tthey do not work, help please. This is my email: pepeltostado@gmail.com and this is my number +523318229349 Thanks
Hello, Dear Customer. Thanks for your questions. We have send you reply at pepeltostado@gmail.com Best Regards!
My email address is longer than the demo email address in the main header so it is dropping it below the paper airplane icon. Can the margins be decreased on the right so that it fits below the phone number?
https://cerssolutions.com/snowghost/.header__row3 .header__contact-item span {
display: block;
margin-left: 50px;
}Then save changes and check results at front-end. Best Regards!
hi, i bought html version instead of wordpress can i pay the diffecerence for wordpress or get a refund and buy the wordpress edition i love the theme
Hello, Dear Customer. Please purcahse WordPress version here: https://themeforest.net/item/energy-solar-and-alternative-energy-wordpress-theme/19153629 and then submit a refund for HTML version here: https://themeforest.net/refund_requests/new Best Regards!
hi i want to get support on contct form submission i got the html bundle
Hello, Dear Customer. Please purcahse WordPress version here: https://themeforest.net/item/energy-solar-and-alternative-energy-wordpress-theme/19153629 and then submit a refund for HTML version here: https://themeforest.net/refund_requests/new Best Regards!
Where can i find activation code for Slider Revolution ? Please guide me on the same. Thank You
Hello, Dear Customer! Revolution slider is pre-packaged in our theme and it can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from codecanyon. But it is not necessary since we will always provide you with the latest updates. The plugin shouldn’t have any functional limitations without the purchase code. Also we can install for you some free templates for this slider. Please let us know at support@wprollers.com if you need our assistance in this case. Best Regards!
Hello, I am installing a Responsive Menu pluguin so that it looks better only in the mobile version.
But first I would like to know how to remove the Main Menu in the mobile view, since when installing the plugin the two menus appear
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Good morning,
When I scroll down my page, the main menu is not fixed on the screen.
How should I do to keep it fixed when scrolling?
Thank you very much,
Hello, Dear Customer. Please log out from your WP Dashboard and check this issue once more. The menu will appear. Best Regards!
Hello Support, how do I decrease the phone font size and address for smartphones? And how to remove from smartphones if it is possible See picture please: https://prnt.sc/qadm45
Hello, Dear Customer. We have sent you reply via email. Best Regards!
Hello support the unyson editor is not working. When you try to edit the editor you get the white screen with no option for editing. see in print: https://prnt.sc/qad15t
Hello, Dear Customer. We have sent you reply via email. Best Regards!
Hello support. Is it possible to position the rightmost button in the menu? Is it also like to round the edges of the green button is possible? Thanks for helping. see an image: https://prnt.sc/q9jbv3
Hello, Dear Customer. Currently our theme hasn’t such feature. Please use some kind of this solution: https://themes.artbees.net/docs/add-callout-button-menu/ or use this plugin https://wordpress.org/plugins/buttonizer-multifunctional-button/ Best Regards!
Hello support I added the button, but appeared the 3 points again. See image: https://prnt.sc/qa0tlk
.header__menu-inner {
margin-left: 5px !important;
}Then save changes and check results at front-end. Best Regards!
Hello , want to update PHP to 7.3 and theme not working even with 7.1 version
Hello, Dear Customer! Our theme support the latest versions of PHP, for example – 7.2: https://nimb.ws/pGdTai If you have any issues with theme – please purchase extended support license and we will assist you. Best Regards!
Hello support. How do I add a button next to the menu? See the picture. Thank you: https://prnt.sc/q8xmze
.menu-highlight {
background-color: red;
}
.main-nav > ul.menu > li {
padding: 30px 30px;
}
Then save changes. Go WP Dashboard => Appearance => Menus => Open Main menu. Click “Screen Options” and select “CSS classes”. Scroll down to the necessary menu item, expand it and copy inside this class: menu-highlight http://prntscr.com/p4map0 Save menu and you’ll receive this result: http://prntscr.com/p4px85 Best Regards!
Good afternoon. When I install the qTranlate plugin I go to its section, the following message appears:
Please save the qTranslate settings to the datbase first. Go to Languages Tab of Qtranslate settings Edit the languages that are active & enabled and update their names to something, save and revert back.
Hello, Dear Customer. Please email us at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
I have managed to install the plugin manually. But I am seeing that it does not work with the Unyson Builder editor, only with the Default Editor.
Have you tried it with the Unyson Builder? Is there any other option for multilanguage that you recommend other than qTranslate?
Thank you very much,
Hello, Dear Customer! Here is a simple guide about using several languages on your website with qTranslateX:
Place all text on pages in the appropriate tags for necessary language. For example, click WP Dashboard => Pages => All Pages => Home page. Click the necessary text block or Heading Element: http://nimb.ws/DdGaPE Place spanish text inside [:es] your text [:] tags. Place brazilian text inside [:pb] your brazil text [:] Then save this modifications in element: http://nimb.ws/62Yisz Update page: http://nimb.ws/QO2qmD Then when you will visit Brazilian variant of your page – only Brazilian text will appear. When you will switch to the Spanish version – you will view only Spanish text. Perform this on whole website and you will receive the necessary result.
We hope these instructions will help you.
Best Regards!
It works perfectly. Thank you very much
Hello, Dear Customer. We are very glad to hear that. If you’ll need our further assistance – please email us directly at support@wprollers.com Best Regards!
Hi, support. I would like to delete the section where the Breadcrumbs appear
.entry-header-wrapper {
display: none;
}Then save changes and check results at front-end. Best Regards!
I have bugs with rtl version
Hello, Dear Customer. Please send us the screenshots with the RTL issues at support@wprollers.com and we will assist you. Best Regards!
I’ve sent screenshots in 6 December with no answer till now !
Hello, Dear Customer. We are working on your request – very soon we will inform you about results. Best Regards!
Hello support. I couldn’t edit the portfolio pages because it doesn’t have the Unyson Builder editor so I added an html code to one of the portfolio pages and it didn’t work, look how it went. https://www.grupocsbrasilenergiasolar.com.br/projects/auto-escola-impacto/
How do I solve it. Thank you.
Hello, Dear Customer. The portfolio pages don’t support Unyson Page Builder. If you want to insert custom HTML inside post-type pages – you’ll need and additional theme’s customization. For these purposes please hire a 3-d party developer. Best Regards!
Ok thanks for your guidance
Hello Support. As I add a fourth service, it only appears 3. Thank you. See the Picture: https://prnt.sc/q52jox
Hello, Dear Customer. Thanks for your request. You may change their amount here: http://prntscr.com/q55mgo http://prntscr.com/q55na3 Best Regards!
Hello support. I need help on two items. 1 – What is the css to remove icons from the phone and address only on smartphones? 2 – As I remove or decrease the space of the track see from the menu only on smartphones.
See in the images: https://prnt.sc/q521bz
Thanks for helping.
Hello, Dear Customer! We have performed your requests. Please check your inbox. Best Regards!
