Hello there,

Thank you for your interest in our theme. Yes, our theme can be used for multi-vendor platform.

The feature you are requesting is called “Vendor Management” where different companies called vendors setup accounts and sell their products on your site.

Electro is a WooCommerce theme and it supports all the features of WooCommerce. However “Vendor Management” is not a feature of WooCommerce. There are plugins like Dokan, WC Vendors, etc that allow you to extend WooCommerce into a vendor management system.

The theme is compatible with Dokan, WCFM, WC Vendors and MultiVendor Marketplace by Webkul. We provide basic compatibility support for these vendor plugins. However we do not provide support for its features or non-availability of features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

My apologies for the delay. Here is the custom code:

Please copy functions.php into your child theme’s functions.php and copy style.css into Appearance > Customize > Additional CSS

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you very much, it works perfect! One more question, why the attributes (rel = “noopener” `or` rel = “noreferrer” `) of the links not added? I just added to do a test, with another theme and the attributes of the links look normal. Thanks again

Can you please clarify which links you are referring to with a screenshot ? The logo links ?

Can I upgrade to WordPress 5.3.1? Thanks, Toni

Hello Toni,

Thank you for reaching us. Yes, you can upgrade to WordPress 5.3.1. We found no issues in our testing.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I believe these numbers appear when you’ve updated the theme but the cache has not been cleared. Please make sure to clear your server and browser cache to resolve this issue.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

We’ve already responded to your ticket. Please take a look and let us know.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Home pages in Electro are built using page templates. ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/ ). This means there will be no content in the text editor area or visual composer back-end editor. The content is loaded from the template file and are configurable via page options meta-box that are present below the editor ( Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-page-template/#home-v1-page-options ). This makes sure that the home pages are independent of page editors.

However you can also build the home pages using visual composer or Elementor. For example, you can build home v1 by following the instructions given here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-visual-composer/ or here for Elementor : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-elementor/

Instructions for Visual Composer: You need to paste the code given in the documentation into your child editor to generate the page using Visual Composer. Here is a video on how to paste the VC code from documentation into your page : https://www.youtube.com/watch?v=mIsMoJmhKVo

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Glad your issue is resolved before we had a chance to respond. Please do not hesitate to reach us if you have any other questions related to our theme.

Kindest Regards, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/1c46037c2c1940e6fe09e0940eb5a157

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

The given Code only moved the price , I want all the variable options, price range, add to cart, qty, above the short description. Thanks.

Hello again,

Apologies for the misunderstanding. Here is the updated code : https://gist.github.com/ibndawood/befa52d7577bbe59aaa28f683ef52546

Please copy functions.php into your child theme’s functions.php and copy style.css into Appearance > Customize > Additional CSS.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

The paste.pics that you’ve shared does not work. Please check.

Thanks, Ibrahim

Hmmm…. I can see them.

Anyways, the links had the add to cart button in the small version and the default size.

Question 2: Can I use the desktop home page for the mobile home page?

Hello again,

Thank you for getting back. Please add this custom CSS to Appearance > Customize > Additional CSS to change the color of the add to cart button : https://gist.github.com/jmabbas/16b1b67f4184d67184be03c4f04f20e4

The desktop version is loaded in mobile but in responsive mode. There is no option to disable responsiveness.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The image URL you’ve shared does not load. The functionality that you are requesting can be achieved through custom coding.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. I am not sure if the plugins that you’ve listed are compatible with our theme. However if you can email our support with these plugins, we’ll setup a trial with these plugins for you to test it yourself.

Please let us know.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please use this custom CSS :

.secondary-nav .dropdown-menu { 
    background-color: #eee; 
}

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Here is a list of all available shortcodes in WooCommerce : https://docs.woocommerce.com/document/woocommerce-shortcodes/ there is no woocommerce_compare.

If you are using third-party plugin like YITH WooCompare, you can create a compare page and use electro_compare_page shortcode like explained here : https://docs.madrasthemes.com/electro/topics/set-up-pages/compare/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Ah okay…you were referring to the features block. I assumed it was for ad block. Please remove the code I gave. It was my mistake.

In the mobile those scrollbars will not appear and it is easy for the user to touch drag ( which is a common user behaviour ). This would mean your home page will have more content.

Let me know if you still want to go ahead with that.

Thanks, Ibrahim

Is there a way to have them each displayed below each other or in column of 2 below each other? Just thinking if that would be something other customers of yours also would be interested in such a layout)

Hello again,

Can you please try this CSS ? https://gist.github.com/jmabbas/fc03dd994bb213754f19bd03f4691587

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Owing to our privacy policy, we do not collect or share customer websites. However if you’d like to try our theme before purchase please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

Thanks, Ibrahim

where is your support link

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Hello again,

The texts “My Account” appears in various places. Please clarify where exactly you’d like to change. Also please confirm that you’ve translated all texts using Loco Translate.

Thanks, Ibrahim

Hello Good morning, dear if you make all the changes in the theme and plugins with Loco Translate, but unfortunately these I can not do, you notice when you take the mouse to the icon a text comes out, see attached https://thumbs.subefotos.com/de3702939f5646c0e2980f68719392f4o.jpg

The text you’ve marked in screenshot is a theme text and is available for translate via electro.pot. You can translate through LocoTranslate. If you are unable to do or facing difficulties please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your WP admin details and we’ll resolve it for you.

Please let me know the ticket number here after you’ve emailed us those details.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. I am not sure from where you’ve taken the support link, we no longer use it. If you can let us know from where you got this support link, we’ll remove it from there as well.

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know if you have any questions related to our theme. We are happy to answer.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Found it on Google. Searched: Support for Electro Theme

Hello again,

Thank you for getting back. The information provided from Google search result is outdated. Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and let us know your questions, we’ll help you out.

Thanks, Ibrahim

Hello again,

Thank you for reaching us. Can you please clarify what method you are using for translations ? These are theme texts and are available with the theme pot file. You can translate theme easily using Loco Translate.

The theme is translatable and we have included all the strings with the pot file. You can use a plugin like loco translate to translate the theme into your language. You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#creating-custom-translations-with-loco-translate.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim