316 comments found.
I just finished my website creation by using this theme. I wonder am I allowed to deactivate Newsletter and WooCommerce plugins if I am not using their functionality.
As soon as I deactivate them, I get this message: The following required plugins are currently inactive: Newsletter and WooCommerce.
Will it affect my website (I repeat that I am not using these plugins nor their functionality)?
Hi there,
Don’t worry, it won’t affect the site or anything.
Thanks
Hi There, Our site does not appear to be rendering correctly on Internet Explorer, it works fine on Chrome and other browsers but not IE for some reason.
This is also an issue on another site we know that uses the same theme, please can you investigate for us.
www.cloudserve.co.uk www.futurfirst.co.uk
Thanks
Hi there,
I did not find the problem when checking the site on Internet Explorer 11.
Thanks
Look at either of the sites on Chrome and then on Internet Explorer 11. There is clearly a problem with the site loading or rendering. We have tested this on multiple machines and versions.
Please can you advise.
You can send me a screenshot of the problem on Internet Explorer 11.
Screenshots here: https://imgur.com/a/OCTvyEn I’ve attached ones of the theme working in Chrome compared to it not working in Internet Explorer on both Cloudserve and FuturFirst
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
As per your request, we have uploaded the screen shots and provided wordpress login details with regards to TICKET #2319612
Please can we have an update on this?
I want to import the dark theme from Nimmo. But i can’t find demo in the WordPress. I only see 1 demo, but that is not the demo I want. Where could I find the right theme?
Thank you, but i don’t see the theme options. Only the dropdown options Sample page and News letter. I imported the Nimmo Demo.
If you have install demo data. You will see the homepage. If the problem is not fixed. Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
I clicked on the Import Demo button: https://prnt.sc/r6xwjd. Is this the correct way to get the template?
Yes
Hello,
I have developed a website http://brisbaneshades.web-coach.com.au/ using the Nimmo theme. When I scroll the website home page http://brisbaneshades.web-coach.com.au/, I could see glitches. the scroll gets stuck in between. Could you please advise how to fix this issue?
In Theme Options, I have enabled the “Smooth Scroll” feature.
Hi there,
I did not find the problem when checking your site.
Thanks
We are still seeing the issue in screen resolution 1536×864. Also in 1440×900. Please look into this issue by slowly scrolling the page.
Please see: https://www.youtube.com/watch?v=hW5O_nGqCqI
Hello, I try to change the gradient color in Nimmo -> Theme Option -> Colors, but nothing happens. The changes are not reflected in the buttons and icons no matter what color or gradient you choose. Could you please help me? Thank you so much!
Hi there,
You can clear browser cache and reload. I think it will work.
Thanks
I love you. It worked. Awesome theme!
Hello, I cant get the demo content to install. I completely re installed my Wpress to the latest version.Them installs but the demo content does not.I need help!
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, I would like to use a bit of custom CSS to change the color of custom menu. Can you send me here.
Thanks
Hi there,
I have added this option. You can find it in theme options: Theme Option -> Header: Navigation
Thanks
I can’t find where to change it. i want to change this blue (background) colour : https://ibb.co/9Zb09Xb
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will update option.
Thanks for your submission!
Regards.
Can you just sent me here custom CSS, that I copy and paste?
You can try:
body #header-wrap.header-layout5 #header-main .header-navigation::before {
background-color: #000;
}
thank you
Please feel free to contact us with any questions you might have, we’re always happy to help. Thanks
For some reason when I go to change my header layout to a different type it will not change… Need help on this asap thank you
Hi there,
Have you changed in theme option? We have another option on the page. You may have put a different header on Page Option.
Thanks
Sorry, figured it out.
I have purchased the theme but having major issue with IE, even theme itself is not working on internet Explorer. on windows.
Can you please take a look and provide best solution for it. its quite urgent and we are about to launch our website,
https://prnt.sc/qlpbyrThis is how its behaving the internet browser. Color gradient are not working …logo and menus are positioing at right place.
here is link to the site : https://mediashop.ca
Hi there,
How many version of IE do you use?
I checked your site on IE 11 and it worked: https://prnt.sc/qmxw7w
Thanks
Hello—I purchased this theme a while ago but finally put it to use on a new site. However, i’m having issues with the theme options. I’ve updated the colors but its not reflecting. Also, the logo is very very small and can barely be seen. Can I get some help looking into this?
Thanks in advance!
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Thank you. I submitted the ticket.
Hi, can i ask a question. Does the Elementor plugin have PRO features?
Hi there,
The theme is built on WPBakery Page Builder. Elementor is only compatible.
Thanks
Hi, I’m trying using Slider Revolution for my website, but now it’s asking for a license number. How can I keep using it? Can you provide the license to put into it?
Thanks
Hi there,
Since we bought an extended license for Slider Revolution, we can’t give you the purchase code of this plugin because of policy and terms of Theme Forest. We update the plugin via theme updates and you will receive the latest version of this plugin via email.
You don’t need to activate it with license key, it’s functional without it. We are not allowed to share our extended license key.
Thanks
After website is finished, will anything happen if WPBakery plug in is removed?
Hi there,
Why do you have to remove WPBakery? The page will not work if you remove it.
Thanks
How to change social icons on “single post page”?
https://ibb.co/zxFnjJHHi there,
You can find here: inc/template-tags.php line 511
Thanks
Hi I have changed my logo in the wordpress section of “Logo” in the appearance tab but it still shows the “nimmo” logo on the page header. Where should I be editing the logo?
Hi there,
You can find here:
- Theme Option: https://prnt.sc/q93obm
- Page Option: https://prnt.sc/q93omp —https://prnt.sc/q93opk
Thanks
The tabs text color is yellow on mobile. How to change?
Hi there,
Please send me the screenshot. Where the problem you’re talking.
Thanks
Hi, I cannot check your site: https://prnt.sc/q6d733
or could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, Footer does not change when the “Home Business” page is selected.
Look video : https://vimeo.com/376620160
does not detect the change.
problem solved. thanks
