373 comments found.
is it possible to change the Loading bar to something else?
Hi, Thanks for your question. Yes, you can change loading bar, please send us an email at “johanspond@gmail.com” for more information, if you need.
Our Support Mail Address : johanspond@gmail.com
Best Regards
Hello i’m getting this error after Import Theme Options Data:
Uncaught TypeError: BasicSlider.slick is not a function at mainSlider ((index):721) at (index):750 at dispatch (jquery.js?ver=1.12.4-wp:3) at r.handle (jquery.js?ver=1.12.4-wp:3) (index):1 Failed to load resource: the server responded with a status of 500 ()
The spinner is stuck loading and i’m not able to see home page
Hi, Thanks for your question. please send us an email at “johanspond@gmail.com” our support staff is ready to solve your issues.
Our Support Mail Address : johanspond@gmail.com
Best Regards
I send you my question by e-mail twice. A mail has been sent for several days ago.
But there is no answer. Could you check it please?
Hi, Thanks for contact with us. we always try our best to answer any question as soon as possible. can you please forward your email again. we check your problem and try to answer it quickly
johanspond@gmail.com Best RegardsHello!
I need to remove the Breadcrumb from the service page, in order to use a revolution slider slider. On which PHP page should I edit this section?
Hi, Thanks for your question. please send us an email at “johanspond@gmail.com” our support staff ready to solves your issues.
Best Regards
Can I have a refund please you have serious issues tried to install on TWO sites both had white screens after installation waste four hours trying to install it
still no reply
Hi, Thanks for your question. We understand your problem, please send us an email at “johanspond@gmail.com” first Our support staff is ready to resolve your issues or otherwise we refund your money.
Best Regards
I am trying to install this on a multi site as the main site having lots of problems I have installed over 30 themes I am getting fatal errors when trying to install have tried to install via zip ftp upload three times IDEAS ?
Hi, Thanks for your question. please send us an email at “johanspond@gmail.com” our support staff is ready to resolve your issues.
Our Support Mail Address : johanspond@gmail.com
Best Regards
I have a pre-sales question. I see the theme is not Gutenberg optimized. What does that mean?
Hi, Thanks for your question. Gutenberg is the new content editing platform that will serve as the default replacement for the classic editor. our theme is fully optimized Gutenberg but it showing Gutenberg optimize no because Envato does not review it yet. when they review the Gutenberg it enable it. it not a theme issue. you can use both editors Gutenberg and Classic Editor.
Best Regards
Hi,
Thanks for your theme, which is great!
2 questions:
- Is there any chance that it allows multi-language fonctionality? - How could I use and personalize the left menu as shown in service/construction-engineering?
Many thanks,
Hi, Thanks for your question. please send us an email at “johanspond@gmail.com” with your web link and our support staff is ready to resolve your issues.
Our Support Mail Address : johanspond@gmail.com
Best Regards
Is there a way to split services up? Ie services with tag A on one page, services with tab B on another page?
Hi, Thanks for your question. please send us an email at “johanspond@gmail.com” our support staff is ready to resolve your issues.
Our Support Mail Address : johanspond@gmail.com
Best Regards
Hi is it now possible to have a specific image in Breadcrumb Background Image for each service?
Thank you in advance !
Hi, Thanks for your question. we only add page breadcrumb image change features for each page.
Best Regards
Hello, first of all: Awesome template. Thank you very much for creating this theme!
We already implemented it and changed it for our customer. However, due to the current GRPG-law it is not allowed to include data from external sources (like fonts and stuff) without a contract.
Therefor is it possible to deactivate the included google-font-selection for this theme and use our offline font-css-style?
Thank you and best regards, Otto
Hi, Thanks for your question. custom development issue is not under our theme support but if you know some customization if you do it. you just need to replace the current fonts with your fonts.
if you need more information just send us an email. we try to answer all questions as soon as possible.
Support Email: johanspond@gmail.comBest Regards
Is it possible to manage in several languages? WPML compatible?
Hi, Thanks for your question. yes, it fully compatible with WPML for translation.
If you have more questions about our theme please send us an email. we try to answer all the questions.
Support Email: johanspond@gmail.comBest Regards
Hi, two times I contacted you through email, but you didn’t answer me..
Hi, Thanks for contact with us. we always try our best to answer any question as soon as possible. can you please forward your email again. we check your issue within a few minutes.
johanspond@gmail.comBest Regards
Hi Johan. Is there a way to use a different logo on the homepage – in my case i to use a white one because of the slider images.. vs the original colour one for the rest of the site.. possible ? Thank you
Hi, Thanks for contact with us. yes, you can upload any color logo for your homepage via options page also you need to make sure it looks good on the sticky menu also ( when you scroll your home page).
please check the attached screenshot for more details http://prntscr.com/q4zq5tIf you need more information please send us an email at johanspond@gmail.com
Best Regards
Hello,
I’m very interested in buying your template to design my new website. We engineer steam boilers and thermal oil boilers.
The thing is,i don’t hava a lot of experience in building websites through wordpress. but i’m good at working with other CMS builders. I’ve been reading your guide/documentation and on the first sight, it doesnt look too complex. What diffculty grade would you give it?
But my main question is: my boss wants me to make the website in 3 languages. How would you suggest to make this with this template?
Thanks in advance, I’m waiting for a confirmation and then I will buy your package with the premium support. Hear you soon, Thibault Vo
Hi, Thanks for your question. our theme is fully compatible with Multilingual, so you can easily Translate it into different languages. you can easily Translate it with our own languages using some popular plugins like WPML, WP Ploylang, etc. we include a pot file inside our theme folder.
if you have more questions about our theme please send us an email we try to answer all the questions quickly. johanspond@gmail.comBest Regards
Hi, i have problems whith the php version
Parse error: syntax error, unexpected end of file in /wp-content/plugins/dustrial-master/inc/dm-admin.php on line 27
Hi, Thanks for your question. can you please mention your PHP version. it better for us to check and assist you.
Best Regards
hi there, PL I need more than one language, is it WMPL compatible?
Hi, Thanks for contact with us. yes, our theme is fully compatible with WPML. you can easily translate its multiple languages.
if you have more questions just send us an email at johanspond@gmail.com we are happy to answer your all questions.
Best Regards
Hi, I just bought your theme and I have some issues accessing the pages. When I click on Home 1 it gives me this error: Fatal error: Call to undefined function vc_param_group_parse_atts() in /home/demabg/public_html/iss/wp-content/plugins/dustrial-master/shortcodes/xtl-shortcode-action.php on line 2675
What is the problem? Is the PHP version in my Wordpress old? On the other pages I also saw broken code text.
Hi, Thanks for contact with us. can you please share your development site URL with us. it better for us to check and assist you.
If you don’t want to share your development site URL here just send us an email at johanspond@gmail.com
Best Regards
Hi again, How can I access the existing sliders in my theme…
Hi, Are you able to figure out the issue?
Best Regards
hi, how do I change gallery image ranking
hi, How to change the mobile logo size www.cellosdelight.com
hi, There are 5 kinds of gallery filters, when we open gallery page we see view all. but i want it to be actived another one
Hi, Thanks for contact with us. we check your all issues and informed you as soon as possible.
Support Email: johanspond@gmail.comBest Regards
Hi, We just add a new option to manage logo size in mobile devices. we update our theme within a short time but we are not clear the other two questions because the gallery is working fine. can you please clear us the question is better for us to check and assist you.
http://prntscr.com/q1lxc8Best Regards
hi again thank you for your interesting.
I think there was a problem in theme options menu looks like this
http://www.cellosdelight.com/wp-content/uploads/2019/11/Screen-Shot-2019-11-26-at-08.59.28-scaled.jpgwhat can ı do
Hi, Thanks for your information but it, not our theme issues. maybe something wrong in your end. can you please share your Development site URL with us. sometimes it happens for page load or SSL issue.
Best Regards
www.turhost.com
What is this?
so sory cellosdelight.com
Hello.
I’d like to add one more contact form like “get a quote”,
But I could not find the demo page of get a quote.
How can I add the get a quote?
Hi, Thanks for contact with us. you can find all the contact form list inside the contact form. you can easily duplicate anyone and make it (get a quote). please check the attached screenshot for more details.
http://prntscr.com/q1bzziBest Regards
Thank you . I found it. But I could not add new page same place as get a quote.
How can I liked get a quote button to contact form?
Hi, We are not clear about your question. can you please send us an email with a screenshot. it better for us to check and assist you.
Best Regards
Hi.Thank you for reply. How can I send an email to you? Sorry I can’t find it.
Thanks for your reply. please send us an email at johanspond@gmail.com
Best Regards
