Discussion on Avas - Elementor MultiPurpose WordPress Theme

Discussion on Avas - Elementor MultiPurpose WordPress Theme

By
Cart 8,961 sales
Recently Updated
Well Documented

theme-x supports this item

Supported

This author's response time can be up to 1 business day.

596 comments found.

Hi,

I change my domain com.tr to co but I cant change my licance. It doesnt register ? any problem

Hi,

I have reset your account please try to register now. For theme support please go to our support dashboard http://bit.ly/2Tsw02U and create ticket, our team will assist you.

Thank You

Still waiting for support on my URGENT Ticket. Ticket #561 Shall I post it publicly here?

After updating the Avas Core and CoBlock, the “CASE” feature started to show as error 404 on frontend. It’s urgent because all of my paid ads running are pointing to all of those pages.

What is your turn-around time for support?

Our team replied on the ticket already so please check your email inbox / spam box or login to our support dashboard to see it.

Thanks

Oh, okay. I didn’t know that your support page needs to be refreshed before updates on reply will come up.

Thanks. The support provided the guide I need and it works.

I used Envato Market to update the Theme (I am using a child Theme) but it broke my site. Contact form at the top of every page and more. Please help.

Hi,

Our latest version 6.xxx is not update-able. For more information of version 6.0 please check our Changelog http://bit.ly/37ZyPMV

For further support please go to our support dashboard http://bit.ly/2w5xM0B and create ticket.

Thanks

Presales: Does this theme use óne click upgrade for theme updates, like twenty-twenty theme? Otherwise, can I use Envato market plugin to update this theme? Or does theme update need to be done manually? Thanks.

Hi,

Yes you can use Envato market plugin to update theme and can update manually too. We will integrate one click update option in our future version.

Thanks

In new version, can we change the mobile menu background and link colors? Or they are same with the main desktop color preferences? If they can change i will buy two more new licence for my websites.

Hi,

We will add the option in our future updates on new version but for now you can add additional CSS snippet via Theme Options panel that we will send to you.

Thanks

Hi I need help deregistering a product purchase code which I accidentally deleted from a staging site please help

It has been deregistered.

Thanks

Hi can I request for a deregistration of a purchase code that was used on a site that was wiped out? https://thepurpleva.com/

It has been deregistered.

Thanks

We are using the interface for https://denlednhat.com

If we use this interface for your subdomain, is it ok?

Hi,

Sorry I am not getting you exactly. Did you mean to use our theme on your sub domain? If you mean it then yes you can use our theme on sub domain.

Thanks

Hello team,

My name is Hassan I’m the Manager of Kainelabs.

First of all congratulations on this great theme, you did a very very good job !

We found your theme very interesting in a way that could have an extra asset where we make our community and forums and user profiles plugin “Youzer” with this will open your theme to whole new audiences that are looking to build social networks, communities and users profiles.

We already worked with many big themes in the market and the result was amazing, themes like “Enfold”, “Kleo”, “Bimber”, “Olympus”, “Aardvark”, “OneCommunity” and many more.

Here’s our plugin :

https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647

Many users when they bought our plugin they asked us to recommend a theme for them that’s why we decided to create a list of recommended themes and the clean themes like yours are the best ones to be used with youzer !

We are ready to work on any compatibility issue by our selves, we can give you the latest version from our plugin to test it from your side or you can send us a version from your theme so we can test it from our side or in case you have any other solution we are open for it ^^

Thank you for your time & I’ll be waiting for your kind reply.

Best Regards,


Hassan.

Hi,

Thanks for your offer, please contact us via our profile form for further discussion. https://themeforest.net/user/theme-x

Thanks

Hello,

Thank you for your feedback, I just sent you an email.

Looking forward to hear from you

Regards

Hassan

The purchase code you provided give error that it has been registered before. I cannot use it in any way. Please delete it wherever the code is used?

Hi,

For theme support please go to our support dashboard http://bit.ly/2w5xM0B and create ticket, our team will assist you.

Thanks

Says I need to renew to buy new tickets. I just want it to be deleted from all registered domains. Please can you delete it?

Because your support session has been expired. BTW you are trying to use the theme more than one site but you have purchased the license for one site only so to fix this issue please renew your support and contact via our support dashboard http://bit.ly/2w5xM0B For more information about license please check the license details here https://themeforest.net/licenses/standard

Thanks

Hey, when I disable the top header it creates a white space between header and slider. What can I do to fix this?

Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.

Thanks

Hello,

I just installed the theme “Agency” but I would like to add some new information such as the display of offer prices, the position of the agency on a map, and a first name last name mail form, etc. is it possible? And if so, how ?

Thank you

Hi,

Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.

Thanks

Hola, estoy interesado en el Tema, pero quisiera saber si existe alguna actualización del software WordPress 5.3.x. Gracias.

Hola,

Sí, nuestro tema funciona bien con v5.3.x

Gracias

Hello! Very happy with your theme! Need a little assistance regarding the menu button. It displays fine on a desktop but it’s not visible on mobile. Is there any CSS or am I missing someplace in the options to make this appear on mobile? Thank you!

Hi,

Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.

Thanks

Hello we built a site with avas on a test location www.frostie.nl and now we made it live on www.slushconcepts.com and we have this anouncement The purchase code already has been registered. Could you deregister purchase code on the another domain and try again”. We would do it our self but we cant find the location to do it.

Hi,

Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.

Thanks

Hi, this is a pre-sale inquiry. For this page – https://x-theme.com/avas-education-two/https://www.screencast.com/t/lnufFtSN - Can we add more text (like 1-2 sentences of text) that appears when hovering over the image?

https://www.screencast.com/t/AtaeLAGwe - Can these icons be removed?

Thanks!

Hi,

Thanks for your inquiry I have checked your both links but those are redirected me to 404 error not found page.

Thanks

Hi, here are the links:

https://www.screencast.com/t/lnufFtSN >> Can we add more text (like 1-2 sentences of text) that appears when hovering over the image? https://www.screencast.com/t/AtaeLAGwe >> Can these icons be removed?

Hi,

Yes you can add more text when hover the image, there are many styles of this hover image widget.

Also you can remove those menu icons too.

Thanks

With Elementor page builder, Can I create a custom page by combining different components from multiple demos ? 

Yes you can, thanks

I bought the theme and I am using the Nice & Clean demo, this demo in the revolution slider uses a scroll button that is an SVG, this layer works fine but does not allow me to make any changes to the other layers, if I delete the button layer SVG so I can edit any of the slider layers. Can you tell me what it could be?

Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.

Thanks

why this theme is very cheap compare to others? what is the size of whole site including demo?

Hi,

Thanks for the question. This is the discount price and it will be changed soon.

Thanks

the theme its RTL Support?

It is partial RTL support not 100% but we are working on it.

Thanks

Hey, i have wordpress multisite. Before i use it for mainpage, I want to test on subdomain page. But after i install the theme options doesnt appear on my sub site.

The purchase code already has been registered. Could you deregister purchase code on the another domain and try again.

Before, i installed on my mainpage. But it failed, so i reset with wp-reset and gone wrong. The website error and cannot be accessed. So i make new instance and try at subdomain and want to explore the site

Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.

Thanks

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey