589 comments found.
Hello team,
My name is Hassan I’m the Manager of Kainelabs.
First of all congratulations on this great theme, you did a very very good job !
We found your theme very interesting in a way that could have an extra asset where we make our community and forums and user profiles plugin “Youzer” with this will open your theme to whole new audiences that are looking to build social networks, communities and users profiles.
We already worked with many big themes in the market and the result was amazing, themes like “Enfold”, “Kleo”, “Bimber”, “Olympus”, “Aardvark”, “OneCommunity” and many more.
Here’s our plugin :
https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647Many users when they bought our plugin they asked us to recommend a theme for them that’s why we decided to create a list of recommended themes and the clean themes like yours are the best ones to be used with youzer !
We are ready to work on any compatibility issue by our selves, we can give you the latest version from our plugin to test it from your side or you can send us a version from your theme so we can test it from our side or in case you have any other solution we are open for it ^^
Thank you for your time & I’ll be waiting for your kind reply.
Best Regards,
Hassan.
Hi,
Thanks for your offer, please contact us via our profile form for further discussion. https://themeforest.net/user/theme-x
Thanks
Hello,
Thank you for your feedback, I just sent you an email.
Looking forward to hear from you
Regards
Hassan
The purchase code you provided give error that it has been registered before. I cannot use it in any way. Please delete it wherever the code is used?
Hi,
For theme support please go to our support dashboard http://bit.ly/2w5xM0B and create ticket, our team will assist you.
Thanks
Says I need to renew to buy new tickets. I just want it to be deleted from all registered domains. Please can you delete it?
Because your support session has been expired. BTW you are trying to use the theme more than one site but you have purchased the license for one site only so to fix this issue please renew your support and contact via our support dashboard http://bit.ly/2w5xM0B For more information about license please check the license details here https://themeforest.net/licenses/standard
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Hey, when I disable the top header it creates a white space between header and slider. What can I do to fix this?
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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Hello,
I just installed the theme “Agency” but I would like to add some new information such as the display of offer prices, the position of the agency on a map, and a first name last name mail form, etc. is it possible? And if so, how ?
Thank you
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hola, estoy interesado en el Tema, pero quisiera saber si existe alguna actualización del software WordPress 5.3.x. Gracias.
Hola,
Sí, nuestro tema funciona bien con v5.3.x
Gracias
Hello! Very happy with your theme! Need a little assistance regarding the menu button. It displays fine on a desktop but it’s not visible on mobile. Is there any CSS or am I missing someplace in the options to make this appear on mobile? Thank you!
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hello we built a site with avas on a test location www.frostie.nl and now we made it live on www.slushconcepts.com and we have this anouncement The purchase code already has been registered. Could you deregister purchase code on the another domain and try again”. We would do it our self but we cant find the location to do it.
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hi, this is a pre-sale inquiry. For this page – https://x-theme.com/avas-education-two/ – https://www.screencast.com/t/lnufFtSN - Can we add more text (like 1-2 sentences of text) that appears when hovering over the image?
https://www.screencast.com/t/AtaeLAGwe - Can these icons be removed?Thanks!
Hi,
Thanks for your inquiry I have checked your both links but those are redirected me to 404 error not found page.
Thanks
Hi, here are the links:
https://www.screencast.com/t/lnufFtSN >> Can we add more text (like 1-2 sentences of text) that appears when hovering over the image? https://www.screencast.com/t/AtaeLAGwe >> Can these icons be removed?Hi,
Yes you can add more text when hover the image, there are many styles of this hover image widget.
Also you can remove those menu icons too.
Thanks
With Elementor page builder, Can I create a custom page by combining different components from multiple demos ?
Yes you can, thanks
I bought the theme and I am using the Nice & Clean demo, this demo in the revolution slider uses a scroll button that is an SVG, this layer works fine but does not allow me to make any changes to the other layers, if I delete the button layer SVG so I can edit any of the slider layers. Can you tell me what it could be?
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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why this theme is very cheap compare to others? what is the size of whole site including demo?
Hi,
Thanks for the question. This is the discount price and it will be changed soon.
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the theme its RTL Support?
It is partial RTL support not 100% but we are working on it.
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Hey, i have wordpress multisite. Before i use it for mainpage, I want to test on subdomain page. But after i install the theme options doesnt appear on my sub site.
The purchase code already has been registered. Could you deregister purchase code on the another domain and try again.
Before, i installed on my mainpage. But it failed, so i reset with wp-reset and gone wrong. The website error and cannot be accessed. So i make new instance and try at subdomain and want to explore the site
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
Hi ! I have bought Avas and plugins such a Elementor ( always running on safe mode , when I change it says to edit on safe mode) and Slider Revolution I cant use Pro version ? Thanks
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks
How To Set Breadcrumbs To any Other Page without Homepage?
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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Hi! I am using the education demo and the header seems to cut off the top of all my pages, either covering my h1 or cutting off the top of a picture. I am also noticing that the smaller I make my logo the less it cuts off the top of my page. How can I solve this issue, because I can’t just remove the logo to keep my pages from being cut off?
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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The loading speed of the website is too slow. I somehow cannot figure out how to make it faster. It takes more than 7 seconds to load. Please suggest how to make it better.
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket.
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I have used the agency demo of Avas theme. I put the logo on the left side of the menu. It is perfect in the desktop version. But in the mobile devices, logo size is bigger than the menu bar size. My website link : http://platinumgala.com
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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Hi
Shop page title is not showing. Can’t choose “Shop – Right sidebar” as template. After saving template returns to default template.
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
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Hi,
Can’t use Customizer with Avas. Everything just freeze.
Hi,
Please go to our support dashboard https://x-theme.com/support-desk/ and create ticket, our team will assist you.
Thanks