1007 comments found.
Hi im really interested in your theme. Few questions and i will really appreciate it if you answer asap 
1) I m not IT person. If i will purchase it can you please install the homepage and its content i would like in my VPS self-managed server, for me?
2) Can I can access (credentials) into the admin panel
3) As per my understanding the App is for vendor only, am i right? How they can download the App
4) Is the app only for Android not IOS?
5) what are the minmun requirement of a shared server to run smoothly the theme without problem?
6) seat map: i read your comments/answers to some other relevant questions about this feature. How easy is it for non IT person to create this venue?
7) In the vendor account i see than there is bank details option. As per my understanding this are the details I have to make the transfer of the money once they sell ticket via my system? IT has nothing to do with the transferring of the money of purchasing a ticker by their clients right?
last question; I have not see countdown feature for an event. Is this possible to be added?
sorry for getting back I will really appreciate it if you answer this question as well in the theme i have seen that there is only one ad placements within the booking page. Is this correct or do you have in any other place? How can i manage these add and there is expiring date for this place to add the link/url of the ads?
Hi,
1: You have to provide an wordpress blank, so we can install theme, plugins on it.
2: No it isn’t
3: Yes it is
4: We release Andorid. If you want to IOS, you can build IOS by yourself because we provide code react-native for you.
5: You can read here: https://ovatheme.com/documentation/meup/#h4_requirements_for_our_theme_h4 . Note PHP 7.x version.
6: Seat Map isn’t relate to Venue. Please read Seat map here: https://ovatheme.com/documentation/meup/#h4_make_event_h4
7: Yes you can tranfer money to vendor via Bank account
8: You have to customize code
9: We use elementor to make content page, so you can use add your ads code in it.
Thanks
thank you for the answers 2) why you cannot provide the credentials of the admin panel of your selling theme? 3 + 4) where can i see demo of android app? 5) this link is about the installation of the wp. what are the min requirement of the server in order to run it smoothly? 6) Image Map Pro: is included in your theme? 7) the bank details you added in the vendors panel is for the admin to make the payment after deductions of commission i mean, right? the money do not transfer directly from client to vendor but to admin account first, right? 9) elementor: what is this i did not understand you. How many places do you have the option of ads and is it something easy for NON-IT person to add ads places anywhere in the theme?
Hi, I think you should learn to use WordPress, Elementor Plugin before buy theme. How to use WordPress, Elementor ? How to install Theme, Plugin ?
Thanks
i m not asking you to teach me how to use these plug ins please read more carefully my questions above. I know what is the WP and plugs ins but my questions are more specific and i will really appreciate it if you would be able to answers them accordingly
any update please?
Hi, 2: You can check ít in documentation.
3-4: Please read documentation: https://ovatheme.com/documentation/meup/#h4_scan_qr_code_ticket_h4
5: Please read my reply above
6: Yes it is
7: Yes
9: You can add your ads code in page
Thanks
if i purchase it now can you please install it in my server conf the android app and add all the demo content as well? Is there any additional charge for this?
is this plug in Image Map Pro for WordPress – SVG Map Builder included in your theme free of charge?
Hi, Yes Please send your wordpress admin account, so I can help you install theme and all demo content like our demo. It is free.
Map Pro for WordPress – SVG Map Builder: The plugin included in theme, so you don’t need buy it.
Thanks
hi please ive me your email address where i can send the credentials. You need my cpanel credentials as well right?
I don’t need to your cpanel credentials. You have to install Wordpress in your cpanel and send admin account in Wordpress site, so I can install theme help you. Thanks
ok clear
The theme is working with PHP 7.x, 8.x
How can we get the ova theme setup guide?
Hi, You can read here: https://ovatheme.com/documentation/meup/#h4_install_theme_plugins_h4
Thanks
Hi there… What the progress on app etc?
Hi, The APP to scan QR Code in Ticket. Please read more here: https://ovatheme.com/documentation/meup/#h4_scan_qr_code_ticket_h4
Thanks
Hello, please how can i change the “vendor” in signup page to something like “Event planner”?? Also i would love the venues to have some kind of a listing function where i can add text about that venue even pictures from backend…
Hi, Change text: Please use Loco translate Plugin to translate text in Theme, Plugins.
Venues: You have to custom work this feature.
Thanks
thank you i have been able to change the text, please how do i custom work the venue to be able to allow me add text and probably give me a listing feature? you can point me to the right direction, i can find my way around php.
Hi, It included multiple step, so I can’t explain detail for you. I hope that you understand this.
Pre-sale question…Does the theme support eventbrite and facebook import?
Hi, Currently the theme doesn’t support these features.
Thanks
please i will need this from you.
1)when booking a ticket it doesn’t submit when you click the submit button, it just keeps spinning. Note i can receive email from the site. at least i received an email when i changed my password. so the email setting is working
2) Can you remove the choice as a “user” or “vendor” during registration? i want all registered users to be “event manager:” by default only.
3) When viewing from mobile, the dashboard menu isn’t responsive. Can you place it inside the top menu tray
4) Can you add “registration” to the mobile menu
5) Can you create a menu tab where users can click if they loose their tickets and insert their email so it can be automatically emailed to them. users should be able to retrieve their tickets without login in.
6) There are so many typographical errors or wrong spelling in the theme, for example while trying to add image as you create event, there is this ‘Display Top Banner of event “detailt” at frontend:’ How can i edit and correct such typos/words?
7) what is sku?
.8) what is the link video for? can it not be removed?
9) while creating events, in the basic section, can you make the input for adding event description more descriptive. for instance add “Description: Add a short note describing your event” OR You can place “Description: Add a short note describing your event” as a placeholder inside the paragraph input section.
10) In “My All Events” what are the differences between pending, closed, open, all, and publised?
I really do love your theme, but you know, some clients want a 100% work around.
Thanks for your assistance.
Hello, I am yet to receive replies to my questions. Please
Hi,
1: Maybe you don’t setup exactly some configs in plugin. Please make a ticket here and send your website link + wordpress admin account in ticket: https://ovatheme.ticksy.com/
2: You can customize little code Login Plugin. You can make ticket in our forum, I will send instruction for you.
3: Can you send some screenshots in ticket at our support forum ?
4: You can add it in Header Elements. Please read documentation for customize header with elementor: https://ovatheme.com/documentation/meup/#add_update_header
5: Sorry we don’t have plan for this feature now.
6: You can use Loco translate plugin to translate these text in theme, plugins
7: It is unique to use for booking. you can hide it by css because it auto made when create event.
8: When you insert video link, it will display at frontend. You can use CSS to hide it in Event Editor Area
9: Sorry the theme doesn’t support this. However you can customize code to display some text from Description.
10: Pending: Wait to Admin Approved Event. Closed: Event closed, Open: Event is showing, All: Display All Events (Pending, Closed, Open, Published), Publised: Events that Admin is approved to display at frontend.
Thanks
On the support ticket page I could not upload image so you could understand my 3rd request. But I have created a support ticket for the others.
Thanks
I have created a support ticket, but have not gotten a reply til now
we will reply ticket in 24 hours. Thanks
Hi, I have a pre-sale question. How can I create seating map. I tried to create one using demo account credentials, but it I can’t make it. Could you help me to see the whole process – creating the map, selling ticket and checking? Thank you
Hi, Make a Seat Map:
Step 1: Make seat from an image like here: https://prnt.sc/q8l1oa . This step only admin made it.
Step 2: Make ticket type in event: https://prnt.sc/q8l2k6
We will update this in documentation.
Thank you!
installed the app in my phone, it’s not working… the error is “meup keeps stopping”
Hi, I just updated APP, please download again package and install again APP. Thanks
the new update is not working still… it’s not passing the login area… when you enter details, it will not sign in
Did you update theme , plugin ?
Hi, How should I update the theme? should I upload all theme file or what?
Hi, You can use FTP Software like filezilla to upload all files in theme and plugin to your host. Thanks
thanks
Do the money go directly to the user account our it has to go to admin first because that will make the admin of to take responsibility for chargebacks
Hi, Money will go directly to Admin. After the event closed, the admin will send profit to vendor manually. Thanks
stripe split pay
The theme doesn’t support split payment. Thanks
Hi, I just purchased the theme, installed and import demo. the only problem I am having is with login / register. if i try to login / register the url changes to https://ovatheme.com/meup/member-login/. Please help
Hi, You have to change to your site link in “My-Account” element of Header Elementor: You can change header here: https://ovatheme.com/documentation/meup/#h4_update_header_h4
Thanks
Thanks I was able to change the url. I have one more issue, when i logged in as a vendor / user I am not getting the dashboard as in your demo a/c. Did I miss any step? Please advise.
Yes, it is exactly. F you have any question, please make ticket here: https://ovatheme.ticksy.com/ < br/>Thanks
Hello, i just purchased this theme and it is a nice one
But how do I remove or change the “My account” menu link from ‘https://ovatheme.com/meup/member-account/' to that of my own website?.
Hi, Please edit header version and change link in “My account” elements: https://ovatheme.com/documentation/meup/#h4_update_header_h4
Thanks
I have successfully edited that of the homepage. Do I have to edit the header and footer page by page and post by post?
Can’t I edit it in bulk or just one time and only once?
Hi, You can edit header/footer in Elementor ( header 1) after in customize choose header default ( header 1 ). Per post/page choose global, so you can use a header/footer for all . Thanks
Hi, is it possible tu run with the theme a multi-language site with WPML ?
Hi, Yes it is. You can use WPML for making multi language. Also you can submit ticket here: https://ovatheme.ticksy.com/ Thanks
no upgrade and app yet?
surely, this week we will have an update for theme and release app.
Thank you!
This is presale
Can you pls provide us the login for admin panel? I need to double check something with your feature
Hi, Sorry we doesn’t provide it. you can read documentaiton online or comment here. Thanks
Can we add subcategories ?
Hi, Yes you can. Thanks
Also, I do not wish to use the word “event” as my website is more based on the word “contest” can I replace the words on the individual pages from events to contest. So for example the section where it says create events, can I change it to “create contest”?
Hi, Yes. You can use Loco Translate Plugin to translate text and slug of Event. Thank you!
Thank you! Just to clarify, will I be able to translate on every page I want to?
Hi, No it is global, so you use it for all events. Thanks
Sorry I don’t understand. Do you mean once I change it, it automatically changes the words to “contest” on every single page? Or I think you answered a wrong question.
Hi, Yes. When you change “event” to “contest”, it is effect to all event page. Thanks
Hi does the theme enable people to see the number of people attending an event, that would be great
Sorry No It isn’t. We can custom work this feature for you. Thanks!
Hey, thank you so much for the quick reply. Will the custom work come with the theme if not, how much would you charge for that specific custom work? Thanks
Hi, You have to pay fee for custom work. Please send a message to email: ovatheme@gmail.com. We will discus about it.
Thanks
Hello ! European people should be compliant with DSP2. So it could be great if you can add a direct payment by PayPal, so the payment is sent directly to the seller. For example, wcfm did this for their marketplace : https://wordpress.org/plugins/wc-frontend-manager-direct-paypal/
Hi, Sorry the theme doesn’t support this feature. Thanks
