Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Cart 334,276 sales
Recently Updated
Well Documented

Dream-Theme supports this item

Supported

21548 comments found.

The link to the support system does not seem to work.. One question, can I have a page with a different menu structure? Meaning the page’s menu will be different from the homepage.

Hi!
https://support.dream-theme.com/ – seems to work fine now.
You can apply Microsite template to a page https://guide.the7.io/user-guide/micro-sites/ – it allows to display a different menu on a page.

Thank you.

Please fix this guys, the page is down: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

Hello!
Could you please update the theme and check WP Dashboard in browser incognito mode. Thanks!

Hello, I would like to buy more than one license, we really like your template. Is there any kind of volume discount?

Hello!
I am afraid there’s no such a discount at ThemeForest. But the price of The7 is already lower than our competitors’ one ;)

I purchased in 2017 and have been updating the theme for over 2 years, and now suddenly a message appears that the theme was remotely deactivated. I re-entered the original purchase code and I received a message that it was already registered by another user.

Hi!
Could you please check https://support.dream-theme.com/knowledgebase/theme-remotely-de-registered/ It may happen the code is registered on some dev website. Thanks!

Здравствуйте! Подскажите, пожалуйста, где можно извлечь настройки темы, посредством фтп из файлов? Устанавливать сайт нет возможности.

Hello!
Theme Options are stored in database, not files.

Hello I would like to write to you because I bought your template and I wanted to know if you want to make a sample site for wedding photographer?

Thank you for your feedback! I am not sure we are going to re-design it right now. But I have forwarded your suggestion to our designer. BTW, we have a wedding demo here – https://the7.io/wedding/ Maybe, you’ll find it helpful.
Also you can find an example of a real wedding photographer site here https://the7.io/main/more/real-life-showcase/

Hello, Thank you for your reply, To be more precise here is a link of a site for wedding photographer.

http://preview.themeforest.net/item/wedding-industry-wedding-multipurpose-couple-wp/full_screen_preview/12744555?_ga=2.138513075.1283550124.1577258640-1018730530.1576532618

I would like to know if you have the project to make a site for wedding photographer ???

thank you for your reply

Hello!
I have checked the link with “wedding photographer” demo. And I think it can be build by means of The7: use Revolution Slider with Ken Burns effect for the homepage. The rest of content can be built with help of ordinary columns/rows with backgrounds: https://guide.the7.io/user-guide/visual-layout-builder/row-background/ and Go Pricing Tables plugin for the pricing blocks.

hi, I’m getting a message that my “theme was remotely de-registered” – can you please look into this

ok I de-registered using above tool but now site on 2nd domain stopped working and I’m unable to log in in wp-admin – how do i sort this out?

Hello!
Website can’t stop working just because of de-registration. Please, submit a request via our online help-desk https://support.dream-theme.com

Hi there,

1) When do you estimate that you will fully support elementor because for now, it allows to use default elements from this plugin.

2) In a fresh installation can I keep only elementor (instead of wp bakery). I won’t import any demos.

3) I would like to use buddypress with youzer plugin. I know that you don’t fully support buddypress but could you tell me what problems will I face if I use it?

Regards!

Hi!
1. I am afraid, I can’t answer this question. We still are testing our custom post types functionality.
2. Sure, if you are going to use Elementor, you don’t need to install WPBakery.
3. Sorry, the last time we tested it was a couple of years ago.

Just curious when WPBakery 6.1 is going to available to update or this another envato rule change?

Hi,
Within 12 hours, I think. We’re doing final tests at the moment.

We purchased a new license and updated the theme, but it won’t update the plugins that came with it, especially WPBakery, saying License not activated.

Hi,
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi, have been using The7 for so many different occasions really love the flexibility. Unfortunately came across one very particular issue, for one of my clients having a problem with the site navigation after automatic WordPress updates. Each time WP does an update the site loads only the Home Page but none of the other navigation links work until the The7 theme and it’s plugins are also updated. As I mentioned using the theme for at least 10 other clients and none of them have any issues with WordPress updates. Hope you can help me figure this out. Thanks

Hi,
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

my home page post image is loading, image is not showing. what can i do?

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

HI, For some reason my the7 lost activation at layerslider plugin so i cannot use popup layout in it. How can i solve it?

> When i buy this theme this plugin was included.

The plugin is still included.

> This feature was working in this plugin and for some reason now is locked and i can use it.

These rules were introduced by Envato. Theme authors have to follow them. If you have complaints, please direct them to Envato :|

Hello, I found that WPBakery Page Builder that was included on The7 theme also lost activation, why did this happen?

i bought a theme and now i am losting functionalities.

Could you help me?

Hello!
Could you please refer to the article advised above https://help.market.envato.com/hc/en-us/articles/213762463 It says that the activation is a benefit of standalone plugins: “Come with their own purchase code, which may be used to activate the plugin and remove the “Activation” message”.
I am afraid this is true about all ThemeForest themes, not The7 only.

In case anyone else is having the same problem with the theme reporting Theme was remotely de-registered.” My problem was caused by the server using the server address of the build and not the domain name. VISIT: https://repo.the7.io/manage/

no. it would be a waste of time.

Well Miroslav, let me explain, clearly you didn’t comprehend my first message to help my fellow users when they were having problems with de-registration of the theme license.

When I build sites with The7 (I purchased 17 copies of this theme), the license is attached to the server space where I’m building so as not to disrupt the old website, which is hosted elsewhere AND has some other theme on it: (EXAMPLE: https://vps######.hostingcompanynamexxxxxxx.com/~installname),

>>> not the actual domain name, as the domain DNS wouldn’t be moved until after the build.

It’s been only recently that the server build ID (name) has caused a problem with your licensing, but yet is still attached to the domain. You’ll notice in my list (of 17 copies) that I am going back and changing from the server ID to the domain name.

SO – if you’re an end user having a problem where this theme remotely de-registered, it could very well be that when you built the site, your server used the “username” as mine did. You simply need to go to the link where your licenses exist, remove the ~site, copy the purchase code and re-register. <<< this is all that needed to be said. Done, mic drop.

Hi,
My apologies. Neither I nor my colleague realized that you’ve posted a comment to help other buyers.

We both thought it was a support request. The “My problem was caused by the server using the server address of the build and not the domain name.” bit got us off-track. All of us, Envato users, are from different countries and speak a bit different kinds of English :)

I genuinely thought you were having trouble managing your licenses and refused to get in touch with support.

One remark though.

You’ve told in your review that “support staff to accuse me of theft”.

I did not. I have only explained why you see the de-registration message.
I know you to be our (as well as other authors) power-buyer. Why the hell would I call you “a thief”??

And, BTW, I’m not a “support staff”. I’m Dream-Theme’s co-founder. I sometimes allow myself to be more frank with buyers. I still think it’s a good thing in the age of hypocrisy.

And one request.

Leave your 2-star review. Or even change it to 1-star. It is well deserved, as we failed to put enough effort into understanding you correctly. But please remove the “accuse me of theft” bit. That is not what it was.

Thank you.

Kind regards,
Miroslav.

I can use with elementor

I can use with elementor?

Hi!
Yes, The7 is compatible with Elementor. For now, it allows to use default elements from this plugin. But we are also currently working on The7 post types integration.

Hi! My themes were remotely de-registered. I didn’t use the license in other websites, can we check it out together? I have no more support, but this one it’s a strange things. I can write you to a mail if you can provide me. Thanks

Hi!
Could you please try checking your domains in our license tool https://support.dream-theme.com/knowledgebase/theme-remotely-de-registered/
Just in case, you can write to our support even despite your support period is expired.

Hello!!! How can I put the submenú with two colums? Exactly how the main demo?? https://the7.io/main/ We have a lot of items in the submenu and in some screens the items are outside of the screen. It,s not usable. Is possible to put two colums for a better legibility such as your demos?

Can you please post a changelog update as to what is included on the latest update?

Hi!
Sorry, we delivered the update at the very end of the working day and had no time to publish the log. Will publish it soon.
Here is one for you https://www.evernote.com/l/AnQF8ZxFEARHYKopUxaPKUascZ7j5Qc4qwo

After installing the newest update ~ am NOT seeing the update to WPBakery 6.1.

Hi!
We are currently working on WPBakery compatibility with our Font Awesome icons set. Hopefully, it will be available today or so.

The update to WPBakery 6.1 disappeared for a minute after updating the theme, but then came back….

Hi!
Could you please go to Dashboard -> Updates -> click “Check again”.
We are currently working on WPBakery compatibility with our Font Awesome icons set. Hopefully, it will be available today or so.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey