Hello,

I am the new manager of a site created with your theme. It was a web agency that bought the theme. The web agency gave me the purchase code for your theme. Now I would like to be able to download the theme (during updates for example), what can I do?

Thank you in advance.

Hi I like your theme but i wanted to know if it is possible to keep tour list in 2 column on mobile devise. because if I have many tour then i will take so long to scroll down

Hi

As user David Rodas, since i update version 28 nov I have error booking ” an error occurred while processing your request. “

I send you mail last friday and i don´t receive any answers . Subject mail title ” new error payment An error occurred while processing your request.”

It´s true, I don ´t have support now because i´m waiting your big update 5.0 to renew licence but this error it´s from YOUR UPDATE, not mine. Please see my mail, and see why it´s happen, now any customer mine can´t booking. Its big problem. You have in my mail all password wordpress/ftp

Thanks

I must say, this is unbelievable amazing theme, the best decision I ever made on ThemeForest

Support team: I have few questions and few suggestion mentioned here: https://goodlayers.ticksy.com/ticket/2249882/

Please have a look thank you.

Hi, I am a Travel Agent looking for a good theme to fit my business.

As a travel agent I do not only sell TOURS (this is what i keep seeing on Themeforest), seems to me that all designers have a beautiful look but not understanding what Travel Agents actually sell. We sell Beach Holidays, Ski holidays, Adventure tours, City Breaks, Cruises and so on..

So, is your theme able to showcase Package Holidays ie. 10 night beach holidays in the Maldives (which includes Flights,Hotel Transfer and a meal plane). and when someone clicks to read more it doesn’t show Day1, Day2, Day3 etc..?

Hello guys, I’m very sorry but I bought this template but at the end of the day I had to fight with a constant of errors and issues. Right now all my links works terrible when I try to share them over facebook or twitter, the thumbnail image doesnt appear, what happend? I spend so much money just to fix issues

Hi,

It´s posible choose only one tour with ID/name in templates tour blocks elements. i don´t find it. see your mail, i send you payment error after last update version

Hi, I have a question about taxes. Is it possible to use different kind of taxes for an additional service for a trip? And is there a way to use this in another language. German would be great. Thanks

Hello. I love this templates and it suits me well. But, need to know a few things. Do you have a clean html/css template without php and psd? Is it possible to change main colors? Thank you.

Hi. I want to build yacht charter page. when I open sail yachts page, I want to search in only sail yachts.So ı want to do filter in search function. You dont support this function yet right?. If I buy your theme, can u support? Thank you.

Hello, i want to ask a question. Can i remove tour from url or not? example: If my url like example.com/tour/tourname. can i remove tour/ from url? i want all my tours url to set direct after my domain like this example.com/tourname

Hello,

Can you please tell me where can I replace the text that is displayed when someone is searching for a word / tour that does not exist?​ “NOT FOUND Nothing matched your search criteria. Please try again with different keywords”. Thank you!

Hi, I just tried to SAVE a CUSTOM TEMPLATE but for some reason appear a pop up message saying: INCOMPLETE DATA, somebody can help me?

Hi, the support is just over but I have some issues with some translations. I translated the theme with Poedit and some search items are not translated while they shoud be translated, they are in the .po files, I think this is a bug. The search results pagetitle is not translated, “Search Results” or “Homepage”. And the search txt “Search..” in the topbar is not translated. Also the “Search..” is translated in the .po files but is doesn’t show the translation on the website.

I hope you can give some advice or solve this in the next update of the theme!

we are getting an error when users try to subscribe using custom form

File system permission Failed to write to file system, please make sure the application source folder is writable. Error: The stream or file ”/var/www/html/storage/logs/laravel-2019-12-18.log” could not be opened: failed to open stream: Permission denied

Do all the payment methods from Stripe work? For example iDeal?

Hi I want to get this feature two separate websites Can I get a special price for two websites?

Thank you the team of traveltour theme again! That is good theme.

May I know that how to remove thumbnail when using short code? (even when I delete thumbnail-size in this shortcode, the thumbnail still display. Thank you so much!

[gdlr_core_blog num-fetch=”3” blog-style=”blog-widget” category=”architecture” thumbnail-size=”thumbnail” ]

Hi I really liked your theme . I have one question, Does this theme support to send tour details in PDF format along with Booking ID and confirmation?

Hi I really liked your theme . I have one presale question…Can we edit the fields in search block ? for example my tour duration will be more than 10 days, 12 days etc so can I change it to 8-10 days, 10-12 days etc??