4615 comments found.
Hi.. I migrated a website with Javo to a new domain. I am using Javo v.2. Brainstorm and WPBakery plugins will not update as activation is associated to the old domain.
How do I reactivate the theme under the new domain so plugins auto-update..?
Hello,
We are not sure about auto upgrade by domains. your is an old version. You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
We plan to start a new business directory for a city and would like to give the business 3 types of options depending on their payment.
1. FREE – They will just have their name listed. 2. Paid – They will have their name listed with a link to their website. 3. Paid Premium – They will have their name listed with a dedicated page in the directory.
Can this be possible with your directory?
Thank you,
Hello,
I am sorry to tell you that we don’t have these options. It’s a little bit different way to charge. Our payment has amount or listings, posting duration and price.. set featured listings.
You need to customize it. if you want to hire our developers, please have a look at the link below on this comment.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ok sure.. thank yo for the reply!
Hello my brothers and sisters, I am not satisfied with this theme and have a problem every day! Poor support and many bugs!
Hello,
We have checked your ticket. You have a server issue and we advised you to talk to your server support team.
And then fixed. ( https://prnt.sc/qbyj9k )
You only have 1 ticket and nothing more for problems.
If you have problems, please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
can’t change background video
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi there,
Can i change the location search box with a dropdown list? (i dont want live search)
Hello,
If you want to have listing locations ( taxonomies ) dropdown box, yes, it’s possible. you can replace the live search.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello can not find how to add more taxonomies, I do not see that option in Listings like it shows here: https://intro.wpjavo.com/theme/jd/more-taxonomies/.
Also I can not figure out how to make working hours Monday-Sunday form like in the demo. I can make blank form but not add field that has data linked to working hours. Thank you!
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
I think you have missed to get addons. ( https://intro.wpjavo.com/theme/jd/addons/ )
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I send the ticket 3 days ago can you please respond?
It was a weekend and we didn’t work. Please check out your ticket.
güzel bir tema https://www.evetorganizasyon.com
Hello,
We are sorry to tell you that we are not sure what you mean.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi! We are trying to login to https://javothemes.com/support/ but we cannot find now our login details and cannot change the password as we cannot remember the email that was use. Can you assist us for this? Thank you
Pre-Sales?
I just want this for a directory….no need for buddypress. communication between posters etc…
To be clear… I can design the directory page any way I want and the Submit Listing form will match?
Hello,
The dashboard is based on BuddyPress. You need to hide some menus or page ( you don’t need to add in menu) you don’t need. You can reorganize and change colors…etc by our page builder by our widgets.
Please make sure that our support team assist to make your site like our demo. If you have totally different layouts or design, you need to work on it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Very unclear what a BuddyPress dashboard is? Your “Demos” and just very quick gifs that no one can follow instead of an actual demo where we can log in and use the product.
It’s quite like we have to take a gamble and $20- is the entrance fee.
Oh Well.
Hello,
Sorry for the confusion. But if you know BuddyPress, you can understand. It’s one of the most popular WP plugin.
BuddyPress has profile page. Our dashboard is base on the buddypress profile page. So you need to use it. However, you can hide some menus by custom css code. you need to work on this.
Thank you,
Rob
Hi in V4 is there an option/facility in the members areas where listing owners can upgrade or downgrade their listing subscription and pay? Thanks
Also is there an option for adding events/special offers to the listings?
Hello,
1. Unfortunately, we don’t have any. 2. You can use the calendar by “the even” plugin. the event addons will help you to select and display.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, whats the key difference between Javo v4 theme and Javo Spot Directory theme? Thanks
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
They are using the same framework & different designs. However, You can Javo directory is more advanced for now.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Can I create different pages for each listing type – i.e. have a page for free listing, have a page for paid listing etc?
Hello,
We don’t have an option for it. But it will be added in near future. But not for payment. just for different listing types.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
hi have a few questions: 1.It is optimized for ios and Android? 2.Can the users register themselfs customers but also providers? 3.Can be created a subscription plan? 4.How many languages are supported?
Hello,
1. As a WordPress theme, it’s not providing mobile apps.
2. They are all same role. Anyone can post listings.
3. If you use WC subscription, it should be working.
4. If you want to translate, you can translate it to your language.
It’s not lmited. If you want to have multi lingua, it’s not supported.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hewllo, presale, can i Customize itempage? i don t need mail or workinghour… and vcan i disable search? i want to make a portal , where i recommend websites…. so many items on sinlgepage i dont need…
Hello,
Please make sure that our support team assist to make your site like our demo sites.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ah nice, and can i sue it without buddypress and the communityfunction? dont need that featurwe.
Sorry for missing your comment. We just found. Dashboard is based on BuddyPress. There is no option for disable it. You might need to hire them (what you don’t need ) by custom css code.
If you have more question, please contact our support team.
Excellent job.
Do you have any proposals for me to purchase all the plugins, especially the Advanced Single Listing Page?
I am interested in buying.
So the price of $ 19 would be the theme. But is there a proposal to get all the plugins?
Thank you and look forward to valuable response.
Hello,
Please have a look at basic addons for V4 or newest one. Advanced Single listing page is for the old version.
For now there is an event for all basic addons and event for theme. https://intro.wpjavo.com/theme/jd/addons/Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I am developing a site at www.rewardbeauty.com. I am using Elementor free and the site looks horrible on mobile. I have used all the responsive tools but it still looks horrible. Can you offer some guidance? ...and when I move the site to its new home, I hope that I won’t have any issue with using this license with that site.
Hello,
You customized a lot. It’s not what we provided. You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Then they will see if they can assist yours.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I really didn’t customize a lot. I am not using all features. I am using Elementor is all.
What is actually included in this package? Looks like everything important is an add on? like the ability to take payments etc? https://lava-code.com/directory/product/lava-portfolio-connector/
Hello,
Portfolio connector is not included.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
This theme are awesome and the user dashboard, is it able to download file or document after admin uploaded it?
Hello,
Unfortunately, we don’t have the option to download files. You might need to customize it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi! Does the theme support schema.org?
Hello,
It will be supported soon.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have problem with Javo core plugin I can see the folder into wp-content—> plugins but not in admin dashboard
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
