Hi,

Please add the css code in the path:  Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js >  Additional CSS ( without <style> tag ):

body.tourmaster-template-search .tourmaster-tour-search-item-wrap {display: none;}

nice, its works. thankyou

Hi,

I’m not sure what wrong, could you provide wp-login and website address to: support.loc@goodlayers.com so I can check it? Please include this link in your message: https://themeforest.net/comments/23452989 .

Hi,

You can change it by translate it. The language file always in theme or plugin folder. In this case, the language will available in:

/plugins/tourmaster/languages/tourmaster.pot

Please read our instruction again, follow step by step and everything will correct for you.

Translating the theme/plugin using poedit application

The document above include the way how to set the translate file to work in plugin.

Video 1: https://www.youtube.com/watch?v=HJUEi-OmWyM
Video 2: https://www.youtube.com/watch?v=7gQwSz92-So

Also, to pervert the translate file lose when update theme/plugin, you could contain the translation in child theme and use this command to loads it

https://codex.wordpress.org/Function_Reference/load_plugin_textdomain

https://codex.wordpress.org/Function_Reference/load_theme_textdomain

Actually you have an error in your tour-util.php file. The text is “I aggree” instead of “I agree”, so the translation couldn’t work. You should fix it in your next release.

Hi,

Thank you so much for your reported, we will add a fix in next update.

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.

My client purchased the theme. I am forwarding the message to him. Thank you.

Hi,

You don’t need renew to resolve it, please try update your site first then check it again.

Please backup your site before update it. Please update your site with our instruction below: https://goodlayers.ticksy.com/article/1893 .

Or you can check auto update via my screenshot: https://imgur.com/a/9f1Xz4B . Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b .​

Hi,

Please update post number in: Settings > Reading then check it again.

Hi,

First of all, thank you so much for your interest

I tried made a booking and it’s work well for me, if you click to edit, it will bring you back to the tour page to update your value again.

Yes its goes back to the tour page, but when i change the dropdown values and update it, it does not reflect in the checkout page, it stays the same what we selected for the first time. Can you please check and confirm.

Thanks.

Hi,

Seem it’s the problem with cache in your side, it’s work well for me in my side.

Hi,

First of all, thank you for your interest

1. You can setup specific date as you wish.

2. I don’t understand it well but the duration will setup in tour setting, the customers can’t choose the duration they want.

Hi,

First of all, thank you for your interest .

For the affiliate marketing, it will need integrate by third party plugins or services, because we don’t have that kind of feature in our theme.

Hi,

Yes, we already have that

You will need to install the plugin “Next End Social Login” first and then you can use it. To obtain access info : https://nextendweb.com/nextend-social-login-docs/documentation/?utm_campaign=nsl&utm_source=header-menu-docs&utm_medium=nsl-wordpress-free

Hi,

We will increase the year in next update.

this meant that the theme will not work if i don’t want to Renew support ?

Oh nope, in order to get theme update, you don’t have to renew support. You only renew support when you need our helps.

Hi,

You can try follow our instruction to try improve the page speed.

Hi,

First of all, thank you for your interest

1. At the moment, they will need book again if they want multiple books.

2. Unfortunately, we don’t have an option to provide backend.

3. Yes, almost the plugins work well with our theme.

4. Unfortunately, we don’t collect something like that so we don’t have it.

Hi,

Thank you so much for your suggested .

Hi,

Unfortunately, we don’t have that option in our tour system. Thank you for interest by the way .

Please check this out : https://goodlayers.ticksy.com/article/3812/

If you have any further questions, feel free to submit a ticket in our support site

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hi,

First of all, Thanks for your interest

Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.

Hi,

Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.

*And for Stripe, it only supports the standard Stripe one.

Hi, back to my earlier question

1. Can you provide me the css code override to display two columns in mobile view only

2. How do i collapse the tour search sidebar by default? Fyi, tour filter can be toggled to collapse by default

Thanks

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?

Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.

Hi, Thank you for your soft reply. My issue solved.

Hi,

Unfortunately, we don’t have an option like that in our tour master system. Thank you for interest by the way .