3831 comments found.
Hello
I may buy a new license for a new booking site. The booking site should feature new different product types. I have a questions before purchasing a new license.
Am I able to to create different product options such as tours (no date selection, just amount of people https://prnt.sc/qky0e5) and packages (similar to this: https://prnt.sc/qkxyp8) – AT THE SAME TIME in the same shop?
IF YES, can I add several “products” to the cart and check out? I basically want to create my own package and check out with all different tour or packages that might have different settings.
Thank you
Hi,
If you mean create different post type like tour, it will requirement customize and it’s beyond our support policy.
I’m not sure I understand all your requirements, but if you want setup it like our demo from your screenshot, it’s possible. I don’t understand well what you mean: THE SAME TIME in the same shop.
You can’t add several tours when checkout, it will go one by one at the moment.
When I Create a Custom Filter Type in Addition to the Theme Provides or Demo Provides.
I am not able to These Custom Filter Items in the Menu,
It Says, Invalid Item in the Menu Area of WordPress
Please Check Screenshot, You will Understand Better
Hi,
Please add menu item name instead #278, then check it again.
I Didn’t Enter those Numbers, See the Above Recording, I Tried it on Multiple WordPress Installation with Latest Travel Tour Theme
Changed Browser as Well,
Like in the Video, I have Created a Custom Filter Named “Adventures” and I am not able to add its items,
the Default Filters are Working Properly but Not the One Added by Me
Hi,
Please send an email to: support.loc@goodlayers.com with this link: https://themeforest.net/comments/23461507 and wordpress login and website address so I can check it.
Are there any plugins that can be added and that work for multi currency function? Are you planning to add multi currency option in the future on this theme?
Hi,
Unfortunately, we don’t have this feature yet and no plugin can do this.
Yes, this is in our pipeline. If it’s possible, we will surely add this in future update.
Hello,
I wish that the header of the video as well as the associated videos (at the end of the video) do not appear when I put a Youtube video in the background of a page builder block from your theme.
What are the possible solutions ?
Thank you in advance.
Regards,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello,
I am the new webmaster of the site, it is a web agency which bought the theme and the license several months ago, the purchase code has expired.
Can you help me otherwise please?
If you wish, I can send you the purchase code.
Ok no worry, in this case, can you try to do the theme update first? https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
If still having issue, please email us with the code via the form in our profile page.
Hi, i open ticket : https://goodlayers.ticksy.com/ticket/2275886. Please check.
hi, how to delete search tour sidebar? in this page https://www.laraibashakira.com/search-tours sidebar search i want to deleete
Hi,
Please add the css code in the path: Goodlayers > Goodlayers > Miscellaneous > Custom Css/Js > Additional CSS ( without <style> tag ):
body.tourmaster-template-search .tourmaster-tour-search-item-wrap {display: none;}
nice, its works. thankyou
the error checking for how many people can book stopped working after I updated the theme today with newest theme 4.1.7
i have double occupancy and single
double set to to 2 min – 2max
single set to 1min – 1max
the booking allows customer to choose only 1 person if booking double occupancy and single allows to choose more than 1.
I specifically tested that before i updated and it was working. After update it doesn’t work.
all plugins have been updated as well.
Could you possibly tell me where to fix this?
Hi,
I’m not sure what wrong, could you provide wp-login and website address to: support.loc@goodlayers.com so I can check it? Please include this link in your message: https://themeforest.net/comments/23452989 .
Hello,
Can you tell me how to change the “Creating an account means you’re okay with our Terms of Service and Privacy Statement.” text in the enquiry form? I see no option for that in the Tourmaster settings. Thanks.
Hi,
You can change it by translate it. The language file always in theme or plugin folder. In this case, the language will available in:
/plugins/tourmaster/languages/tourmaster.pot
Please read our instruction again, follow step by step and everything will correct for you.
Translating the theme/plugin using poedit application
The document above include the way how to set the translate file to work in plugin.
Video 1: https://www.youtube.com/watch?v=HJUEi-OmWyM Video 2: https://www.youtube.com/watch?v=7gQwSz92-So
Also, to pervert the translate file lose when update theme/plugin, you could contain the translation in child theme and use this command to loads it
https://codex.wordpress.org/Function_Reference/load_plugin_textdomain
https://codex.wordpress.org/Function_Reference/load_theme_textdomain
Actually you have an error in your tour-util.php file. The text is “I aggree” instead of “I agree”, so the translation couldn’t work. You should fix it in your next release.
Hi,
Thank you so much for your reported, we will add a fix in next update.
Hi. I am working on your main demo 4. After trying very hard, I could import the demo. Now the site seems crashed. There are MANY glitches. Please follow the link https://ibb.co/mDHQpTy for image. This is what I get when the site is fully loaded.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.
My client purchased the theme. I am forwarding the message to him. Thank you.
Hi, I bought the Travel Tour Booking WordPress and I have a website (www.kitesurflife.com.br) running a long time, but now the pages do not edit anymore and I can not publish. Do I need to renew support to resolve this issue?
Hi,
You don’t need renew to resolve it, please try update your site first then check it again.
Please backup your site before update it. Please update your site with our instruction below: https://goodlayers.ticksy.com/article/1893 .
Or you can check auto update via my screenshot: https://imgur.com/a/9f1Xz4B . Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b .
hello,
how can we remove the pagination from the tour destination page, currently it only shows 10 packages, we want to show all packages on the same page.
Hi,
Please update post number in: Settings > Reading then check it again.
Hello,
I have pre-sale questions,
In the blow link, once we select the adult and child and click process booking it goes to the next page, and from there if i click edit to change the adults and child it does not reflect. Is this a bug?
Let me know, so i can purchase this theme.
Thanks.
Hi,
First of all, thank you so much for your interest
I tried made a booking and it’s work well for me, if you click to edit, it will bring you back to the tour page to update your value again.
Yes its goes back to the tour page, but when i change the dropdown values and update it, it does not reflect in the checkout page, it stays the same what we selected for the first time. Can you please check and confirm.
Thanks.
Hi,
Seem it’s the problem with cache in your side, it’s work well for me in my side.
Good afternoon, Pre-sale question of course, for a specific tour is it possible to set predefined date intervals that can be booked ?
Example 1: the visitor cannot select other dates than what have been already set. Example 2: The visitor can only select date intervals of minimum 5 or 7 or 10 days …
The idea is to have date interval predefined as perhaps tour options.
Looking forward to your reply.
Hi,
First of all, thank you for your interest
1. You can setup specific date as you wish.
2. I don’t understand it well but the duration will setup in tour setting, the customers can’t choose the duration they want.
Hello, I am looking to purchase a theme that supports affiliate marketing and came across your theme. Can you advise. Thanks
Hi,
First of all, thank you for your interest .
For the affiliate marketing, it will need integrate by third party plugins or services, because we don’t have that kind of feature in our theme.
Hi, do you already have gmail or facebook login or register for users ?
Hi,
Yes, we already have that
You will need to install the plugin “Next End Social Login” first and then you can use it. To obtain access info : https://nextendweb.com/nextend-social-login-docs/documentation/?utm_campaign=nsl&utm_source=header-menu-docs&utm_medium=nsl-wordpress-free
hi, How to choose a date for the Tour and select 2020, 2021, 2022 and …?
Hi,
We will increase the year in next update.
this meant that the theme will not work if i don’t want to Renew support ?
Oh nope, in order to get theme update, you don’t have to renew support. You only renew support when you need our helps.
Thanks for the good theme, but always wish the team of GoodLayers notices on the speed of theme to make the theme load faster, because Google now focuses on the speed of sites that is one of the importants to rank. Thank you!
Hi,
You can try follow our instruction to try improve the page speed.
https://goodlayers.ticksy.com/article/13391/Hi, I’m interested in the theme,
1. Can customer edit the order Pax in the cart page? or they have to go back to the tour product and edit the pax again?.. 2. Is there any change to have an experience for the backend ? 3. SEO plugin, Security plugin or any other plugins are mostly compatible? 4. Do you have any plugin lists which not compatible with the theme?..
thanks and look forward to hearing from you.
Hi,
First of all, thank you for your interest
1. At the moment, they will need book again if they want multiple books.
2. Unfortunately, we don’t have an option to provide backend.
3. Yes, almost the plugins work well with our theme.
4. Unfortunately, we don’t collect something like that so we don’t have it.
Please remove those animations in booking form where user is stuck for a while not knowing why form got closed and have to wait for it to open again. I don’t think you have to do all so much, just put a loader image which is good enough.
Hi,
Thank you so much for your suggested .
Hello, GoodLayers Team Thanks for giving us a very beautiful theme for the tour agency. I am highly interested this theme .most attracting thing this theme is well designed and tour operating system but I have some of the questions about theme Can This theme support multiple currencies in the front end? That means the user can change the currency by website front view Can I receive payment via bank transfer?
I hope only one feature added this theme fulfill traveler can choose there departure time.
Hi,
Unfortunately, we don’t have that option in our tour system. Thank you for interest by the way .
how to translate webfront end?
Please check this out : https://goodlayers.ticksy.com/article/3812/
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
