114 comments found.
Do you guys have any docs on how to make it look like this: https://demo.lion-themes.net/outstock2/home-page-12/?demo=12
Hi,
This is our online documentation: https://documentation.lion-themes.net/outstock
for home page 7 to 12 please use outstock2 theme in full package zip file downloaded. and please note that you should clear all database as fresh wordpress before import our dummy data.
You can see the note in this section: https://documentation.lion-themes.net/outstock/#ftp-installation
Hi! I am very happy with your template, but I have problems to import demo data of outstock1.
Would it be possible to get help for this?
Thanks.
Best regards.
Ok, We replied in your support ticket email. Please check your inbox and we can discuss in there.
Hello, I want to make a query, the Scroll to load more does not load the remaining products, and the Button load more does not work either, with which version of php is the theme exactly compatible? Could it be a problem with php or something else?
Hi, please check your email, we replied on your support ticket.
How can I configure the image size according to the product category? Thaks
Hi,
The config thumbnail you can find in Appearance -> Customize -> WooCommerce -> Product image sizes
Hi,
Thank you, but that would change the size for all products, in my case I have (chairs and furniture) and I need to change the size for each one separately. Thanks
Well, WooCommerce does not support to change image size of individual product. You should design each image before upload to make all images fit the settings.
Hello, on my product page the images of “Thumbnail slider direction” are completely out of shape. The arrows on the slider are stacked on top of each other and are apparently not carrying. What can I do to fix this bug?
Thankful!!
Hi,
Can you create a support ticket with your site url? We can see what is exactly issue on product gallery. It may be missing some setting in YITH magnifier zoom plugin. DId you install an use it?
Hi! I need to change the way the products look. At this moment it has an effect: the image looks blurry and when enlarged it looks clear (sharp). I need it to look clear and sharp all the time. Thank you. Hola!, necesito cambiar la forma en la que se ven los productos. En este momento tiene un efecto: la imágen se ve borrosa y al ampliar se ve clara (nítida). Necesito que se vea clara y nítida todo el tiempo. Gracias.
Hi, We received your support ticket and replied please check your inbox and reply some our questions.
Hi,
I am getting an error:
I uploaded the demo content on the website and got 404 errors all the links except the homepage, when I wrote a new article, it was okay. Please show me how to fix it
Well, the menu only static menu from our demo url, they are relative url to demo, you can change to your domain in Appearance -> Menus.
Hi,
I have uploaded the demo interface on the website, but the image display in the product is not the same as the demo.
This is my site showing: http://ekeinterior.vn/product/monaco-4-doors-wardrobe/
Here is the demo: https://demo.lion-themes.net/outstock/shop/cras-nec-nisl-ut-erat-co/
Please show me how to edit the image so it looks like the demo. Thank you
Hi, That is magnifier zoom extension, please install YITH woocommerce magnifier zoom plugin and activate it to have it. You should goto YITH tools setting to have more configs in there.
Hi, I installed and activated the ZOOM MAGNIFIER Plugin, but the problem is not fixed yet. Help me. http://ekeinterior.vn/wp-content/uploads/2019/12/3222222.png
SO, It still not working? Please send a support ticker with your site url & admin account, we will check for you.
Oke Admin
I have sent the website information via email. Admin check mail. Thank you
Ok, We replied and setting it for you. 
Thanks for the great support (y)
No problem, that is our responsibility. You can help us with a 5 stars rating (love). Thank you!
Hi ad,
I want to display the product by ID or SKU in a 3-column horizontal row but that doesn’t work and the image is small. Please show me how to fix it. Thanks!
Please send your site url & admin account in support ticket. We can review your setting and try to update to get output as you expect.
Seem you had asked us last time, when we done for you seem your email is down: https://imgur.com/p6hkq1H (eke.interior@gmail.com) Did you receive our replied email?
Sorry Ad,
Probably because I do not speak English well. I want to create a page and display some products in my project as links but the product images show small and non-divisible columns.
http://ekeinterior.vn/wp-content/uploads/2020/01/22222.pngThis is the link page I want to create: http://ekeinterior.vn/bo-suu-tap-phong-ngu-go-soi-xam/
Please do not use woocommerce element it have no more feature and not matched our theme design: https://imgur.com/9sulrNi . I will demo for you, also if you are Vietnamese, we are Vietnamese too. Please send your live email we can discuss in Vietnamese to have more understanding.
This is my demo for you: http://ekeinterior.vn/bo-suu-tap-phong-ngu-go-soi-xam/
You should create a category named “Bộ sưu tập phòng ngủ” then set some products to that category. In Element setting select your category you want display: https://imgur.com/uV6t52j
We have two Element to display products list in here you can choose follow your ideas: https://imgur.com/ORi55aN
Well it will not display correct in our theme, woocommece have many elements we can not take care all, sorry for that. So, you will add products columns one by one
I think it will make you spend many time.
We can open a setting in Specify products element to you can set by product IDs. It will help you have layout expected.
Hi Ad,
I have arranged products in 3 columns but when displaying only 1 column. Please show me how to fix it http://ekeinterior.vn/wp-content/uploads/2020/01/999999.png http://ekeinterior.vn/wp-content/uploads/2020/01/8888888.pngAs my last explain, default WooCommerce will not matched our design, some html/css make the column be break in new line. Theme product boxs and woocommerce elements user same one template we should not change layout to fix for this case.
In this case please use our Element: https://imgur.com/I3mIbps
I also set demo for you on : http://ekeinterior.vn/bo-suu-tap-phong-ngu-go-soi-xam/
Yes, this is what I need. Thank admin very much!!!
Hi Amin,
Currently I want to enable the file download feature in the product section, but when I select the download section and added the download file in the product installation, there is still no download button when displayed. Please show me how to fix it.
Thank you http://ekeinterior.vn/wp-content/uploads/2020/02/888888.pngHi,
Can you create a support ticket in support tab above and send your site url with admin account in supoort email, we will check what problem on your site.
Congratulations and thanks for the theme.
I need you to help me with my mega menu, I am following the instructions and I cannot find the categories option in mega menu.
http://new.jepmobiliari.comThanks.
Hi,
It is default screen setting in menu manager please follow here to open categories option:
https://imgur.com/vGMpNBTThose if I have them, my menu is already set. But I want to see them in columns with the help of the mega main menu but it doesn’t work.
Did you active mega menu for your main menu? When you active in Mega Main Menu setting you can see some extra option in menu item as this: https://imgur.com/gb2DzSC
It doesn´t show me that option
Please active your menu location to apply mega menu first. It is in Mega Main Menu dashboard setting: https://imgur.com/JJ95jPP
Hi, i want to know if its possible on product page instead of add to cart you can put a contact form instead.
Hi,
You can follow this answer to customize it: https://stackoverflow.com/questions/46049517/change-add-to-cart-button-with-product-enquiry-form-in-woocommerce
1, Active child theme and add add_filter( ‘woocommerce_is_purchasable’, false ); to functions.php if child theme.
2. Add a shortcode of contact form 7 to add cart position OR You can use this plugin : https://wordpress.org/plugins/woo-product-enquiry/
Hello, I would like to know when an html version of this template would be available
Sorry, we have no license for html version. Only wordpress license.
I have a pre-sale question. I am very interested in this theme. It says Free Installation, do you still offer free installation? Thank you.
Yes, we still open it as support scope. You can install blank WordPress and upload our theme then active it. After that, you can send us admin account to install dummy data for you.
Hello, the basket icon does not show even after updating the theme. The former version broke because the title “cart” was showing
I found out my IP was locked out by wp cerber. That was the reason. Thank you
Yes, we replied in your support email. Your site blocked refresh cart content ajax script. Please check and open it.
Hi there,
Once the theme has been activated, can i move my project to another server and domain? (Because we use a development server)
Hi,
I still unclear your mean. If you want use our theme for existing data, you can manual setting it not import dummy data. If you want build the new site, you can use sub-domain, test domain or sub-forder … to set up your site. It depend limited domain and mysql on your server not from theme.
Sorry, i was unclear I meant once the theme is activated from backend with a purchase code can i move my site to another hosting and domain? (Example: site is developed on our hosting www.develophosting.com, then we have to move it to client’s hosting: www.clienthosting.net) is it possibile without losing activation?
Ah, yes. No problem. You only need registered once time and you can move site to everywhere or change domain without register again.
Hi there,
When I disable the Topbar, why does the mini shopping cart disappear from the header?
Can you create a support ticket and send with your site url? We can check what wrong on that setting, if you provide admin account as well. Now we are in midnight, we will check your email on tomorrow.
Hi there, between the footer and the social icons, there is an organix logo, and company details (phone number, email address etc) – where do I edit those?
You can edit in Appearance -> Widget -> Footer 2 columns left. It is same as text editor, and easy to modify it.
Hi, great theme! Just having one problem… the word ‘Basket’ is showing top right and it’s causing ‘cart’ to move down a line. I think it’s a Woocommerce widget, but I can’t find how to remove. Sent you a direct support email, but not sure if you received. Appreciate your response. Thank you!
Hi, Thank you. That is cart title come from new woocommerce changed. You can add this custom css in Appearance -> Customize -> Additional CSS:
.widget_shopping_cart .widgettitle { display: none; }
We will update new theme version soon.
Great. Worked perfectly.
I am trying to install the theme on a test site (same domain) but i cant install anything because the code only works for the main site… Is it not possible to have a test site and an online with this theme?
I wanted one with the demo content i could copy from to the clean online one
No problem if you register purchase code on other domain. If you can not please send a ticket with your test site admin account we will check for reason.
This is one of the BEST themes I’ve purchased, I love the modern and clean design. The customer support from Lion Themes is AMAZING! I had a couple of issues, which the developers fixed quickly via email. Thank you so much guys!
Thank mate!
I have a few questions…. Where do i change the Product “Sale” banner? and is it tags who control it? What do the field “Up-Sells” do? Where do i change the text “Compare” and “Add to wishlist”? When i select “Compare” a blank screen comes up. How do i set this up? Where do i change when the newsletter popup will show? Couldn’t find any of this in the documentation =)
And where do i change the text “Share this product”
I found “Compare” and “Wishlist” =) and is now changed, but still need help with the rest =)
The dropdown menu under Theme options – Footer is not showing in my theme. As shown in the documentation.
Hi you can send your questions in support ticket to us easier answer and help you with screenshot.
1, where the “Sale” banner show?
2, sale tag be control by product price, if product has second price it will has sale tag.
3, All theme text translation, you should install Loco translate plugin, it can translate theme text or plugin text. It be recommended by woocommerce.
4, Newsletters setup in mailchimp plugin setting, you need create form first and get form id to setting in Theme options -> Newsletter popup.
5, To have menu dropdown options, you must create menus in Appearance -> menus , then it will appear in theme options.
That is simple setting in wordpress therefore we not put in documentation, seem you do not use importer function to import out dummy data.
You can see our online documentation in detail of this theme, follow the preview pictures.