1939 comments found.
Pre-sale question:
Are the menu items fixed? Or can i rebuild this to an online casino website?
Hi patjepstar.,
Thank you for the interest in our theme.
The menu items can be customized as per your needs. Not sure you casino website needs can be accomplished.
Regards., DesignThemes Support.
When is the next theme update due? There are a number of dependent plugins packaged with your theme that are out of date. I am currently on version 3.7
Hi.,
Thank you for contacting us.
Kindly refer the below links for updating the plugins
http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/Download updated plugins:
http://docs.wedesignthemes.com/dt_articles/updated-theme-premium-plugins/Please follow the instructions in the below knowledge base link for how to update the plugins.
For Ex : Layer slider
http://support.wedesignthemes.com/knowledge-base/how-to-update-layer-slider-plugins/Video : https://www.youtube.com/watch?v=2vyZrLu7gb8
Thank you, we look forward to helping you!
Hi.,
Thank you for contacting us.
Kindly refer the below links for updating the plugins
http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/Download updated plugins:
http://docs.wedesignthemes.com/dt_articles/updated-theme-premium-plugins/Please follow the instructions in the below knowledge base link for how to update the plugins.
For Ex : Layer slider
http://support.wedesignthemes.com/knowledge-base/how-to-update-layer-slider-plugins/Video : https://www.youtube.com/watch?v=2vyZrLu7gb8
Thank you, we look forward to helping you!
I am unable t register or login. Please send me public links to the updates I require: WPBakery Page Builder LayerSlider WP Ultimate Addons for Visual Composer
Hi.,
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Hi, before I buy this theme I have some questions. Is this possible through PM? Most important how the login looks, and is it possible campside owner place there own camping?
Hi.,
Thanks for the interest!!
But sorry this feature is not available in our theme.
Regards., DesignThemes Support.
Can I get a demo test version?
Hi.,
Thank you for contacting us.
Please send request for demo site : http://trendytravel.themessupport.com/request-demo/
Let us know, if you find any difficulty!
Note: The mention demo link will be available for 24 hours only.
Regards., DesignThemes Support.
I have installed them theme following the tutorial video however on the menu bar on the side in wordpress i do not have trendy travel so can’t access the builder or settings. Why is this please?
Hi.,
Thank you for contacting us.
For new version of theme theme 4.0:
Go to Dashboard > Appearance > Trendy Travel Options > General Options
Please refer : https://prnt.sc/s6ktzl
I love this theme. I found it listed on https://medium.com/best-wordpress-themes/9-best-visa-application-wordpress-themes-337a63d030c1. You rock!
Hi Tereza_B.,
Thank you for your post. Happy to see our theme in top 10 list and for some good appreciations.
Thank you, we look forward to helping you!
Hello Team, My blog layouts are not working. We are trying selected 3 columns but its not reflect and we noticed after saving again it’s goes to normal listing page layout. Kindly let me know is that any solution for the same.
Hi.,
If you are using any cache plugins, Clear that and check it out.
Regards., DesignThemes Support.
Hi Team, I am not using any cache plugins and recently my site is loading pretty slow performance. I need your support please. Give me your mail id so that we can take further.
Hi.,
Please follow the steps to improve the theme speed - https://www.keycdn.com/blog/google-pagespeed-insights-wordpress - https://www.keycdn.com/support/optimus/meaning-of-optimization-suggestions-in-google-pagespeed-insights
Regards., DesignThemes Support.
Hi Team, Its seems like script issues. I need your technical support. Please do let me know how could we take forward.
Hi.,
Please be more specific about your issues with some screenshots/videos to support@wedesignthemes.com so that we can check and let you know asap.
Regards., DesignThemes Support.
Hi Design themes,
I want to remove “dt_” from my url and leave it as “hotels” only, I followed the instruction you provided:
“i) Please get into your theme directory at wp-folder -> wp-content -> plugins -> designthemes-core-features -> custom-post-types -> dt-hotels-post-type.php” and find Line.No: 104.
Then replace the code ”’rewrite’ => true” thereby with the following one as shown below, rewrite’ => array( ‘slug’ => ‘hotelname’ ).
ii) Now go to Dashboard -> Settings -> Permalinks -> Click Save Changes twice. This is to flush the permalinks.”
And nothing changed. Please reply with a solution, we really need to do this. https://www.africantravelhub.com/accommodation/Regards Benclintz
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hello
We are using the interface for https://lelp.net/
Currently, you can add listing free: https://lelp.net/add-listing/
If we use this interface for your subdomain, is it ok?
We want to integrate our booking service
Thank
Hi.,
Thanks for contacting us,
Sorry, this is not possible with our theme.
Regards., DesignThemes Support.
Hi I bought this theme in 2016 and I did not update this from then.How to update my theme and what are the new updates in jan 2020 to understand the updates. And also please let me know that can we use wpbakery page builder for packages also.
Hi Anwar.,
Sorry for the late reply. We have updated our theme with Visual Composer demo contents. We have totally changed our theme from page builder to visual composer. Please have a look at this link to update the theme from old version to new version.
http://docs.wedesignthemes.com/dt_articles/steps-to-update-the-theme-old-version/Here is the new version documentation link.
http://docs.wedesignthemes.com/trendy-travel-wordpress-theme/Regards., DesignThemes Support.
How to setup like your demo site. there no simple demo.xml data file??
Hi hikal2020.,
Thank you for purchasing our theme.
Kindly follow the below link to import demo content.
1) Please refer the below link for server requirements details http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/2) Please refer the below link for import demo using Unyson http://docs.wedesignthemes.com/dt_articles/import-demo/
If you have further issue feel free to contact us.
Regards., Design Themes support
i have a problem with themes setup, ineed help plz
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
OR
If you are referring to some other, Let us know some screenshots. We will help you.
Regards., DesignThemes Support.
I need help in these problems:
1. Trendy Travel Theme is blowing up my cpanel resources. The I/O and CPU resources in 100% while working with backend, im using the same plugins you recommend in the installation theme.
2. I need to change the Call US number in the header.
3. I need also disabled the select your style modal in frontend.
Thanks
Hi.,
Thank you for contacting us.
1) Please send us clear screenshots or video to get a clear view to help you better.
2) Refer to the screenshots to change the Call US number in the header
https://prnt.sc/qhvhc5 https://prnt.sc/qhvhje https://prnt.sc/qhvhod https://prnt.sc/qhvi12for older version
https://prnt.sc/qhvij6Also, refer to the below knowledge base link for how to link the phone number,
How to Add Clickable Phone Numbers in WordPress
http://support.wedesignthemes.com/knowledge-base/how-to-add-clickable-phone-numbers-in-wordpress/ http://www.wpbeginner.com/wp-tutorials/how-to-add-clickable-phone-numbers-for-smartphones-in-wordpress/3) You can disable Style Picker from Dashboard > Trendy Travel > General > Others > Disable Style Picker > Yes > Save All. Please have a look.
https://snag.gy/GIMK1C.jpgRegards., DesignThemes Support.
Ok I’m having problems while working with pages, specially i cannot update the pages properly and in certain pages the update process it cannot be done. And the I/O, CPU resources is 100%.
Here the console log errors:
http://roadrunnerstours.com/wp-content/uploads/2020/01/theme-errors.jpgI found that i cannot upload images with 500kb average of size to media library and each time y try to upload an image my cpanel resources blow up, it gives this error: Image postprocess failed. If it is a photo or a large image, please reduce it to 2,500 pixels and upload it again.
But my image is 1200px x 672px and 472kb size.
Also my error_log is full of errors here and example:
[01-Jan-2020 19:39:42 UTC] PHP Warning: A non-numeric value encountered in /home/roadrunn/public_html/wp-content/themes/trendytravel/framework/register-functions.php on line 231 [01-Jan-2020 19:39:42 UTC] PHP Warning: Illegal string offset ‘hotels-post-per-page’ in /home/roadrunn/public_html/wp-content/themes/trendytravel/includes/hotels-post-layout.php on line 31 [01-Jan-2020 19:39:42 UTC] PHP Warning: Illegal string offset ‘hotels-categories’ in /home/roadrunn/public_html/wp-content/themes/trendytravel/includes/hotels-post-layout.php on line 32 [01-Jan-2020 19:39:42 UTC] PHP Warning: Illegal string offset ‘hotels-filter’ in /home/roadrunn/public_html/wp-content/themes/trendytravel/includes/hotels-post-layout.php on line 80 [01-Jan-2020 19:39:42 UTC] PHP Warning: A non-numeric value encountered in /home/roadrunn/public_html/wp-content/themes/trendytravel/framework/register-functions.php on line 231 [01-Jan-2020 19:39:42 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6299648 bytes) in /home/roadrunn/public_html/wp-includes/l10n.php on line 314 [01-Jan-2020 19:39:42 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6299648 bytes) in /home/roadrunn/public_html/wp-includes/functions.php on line 3355 [01-Jan-2020 19:39:42 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6316032 bytes) in Unknown on line 0 [01-Jan-2020 21:33:57 UTC] PHP Warning: array_merge(): Argument #1 is not an array in /home/roadrunn/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks
I need urgent help with this
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
ok please check
Hi.,
We have replied to your mail ID. Please check it.
Regards., DesignThemes Support.
Please check again
Hi.,
Please check your mail. We are from India So please unblock Indian IPs and let us know
Regards., DesignThemes Support.
Please check again
Hi.,
Thanks for the reply!!
Please check your mail.
Regards., DesignThemes Support.
Please check again
If you cannot access wordpress admin yet, please send me your ip address to unlock the filter we have.
Thanks
Please tell me if you are fixing the issues or if you cannot access wp admin yet. Thanks
Hi.,
We have replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
Hi the issues persist and my hosting provider did the changes that you send me at: http://support.wedesignthemes.com/knowledge-base/server-requirements/
So i would like a refund if is possible.
I cannot continue trying to fix the issues because my client is very annoy and he needs the template working properly.
Thanks
Hi.,
It seems you have changed your wordpress login details. Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will have a look.
Regards., DesignThemes Support.
Hi, guys i had to use another template. The main problema was in my opinion due to the huge horary difference between us and for that the response i received was one time at day. So my client was very impacient and i had to changed the template as soon as possible. Right now he does not want to use another template because we started in good way with this one. He needs just a refund.
Hi.,
Our default support time to answer the question is within 24 hours in week days. Mostly we will reply within 24 hours . Please send your issues we are ready to help you.
Regards., DesignThemes Support.
Ah ok i did not know that. Actually we are not using the trendy travel template because our client decided to use a different template with a less time support.
So if we cannot receive a refund, i would like to say that if someone decided to use the trendy travel template must understand that patience is needed due to 24 hrs support from design themes team and this is bad for a project where client need fast results.
The template is very complex and the setting configuration is far to be easy.
So be careful guys, i hope my experience help other before purchase.
The design themes team is good but support need to be faster.
Hi stevenforest.,
Thanks for your suggestion. We take this into account.
Hello, Ι really like your theme and would like to buy it. Before doing so however, could you please inform me if access can be provided to a demo admin page?
Thanks and best regards, Yiannis
Hi.,
Thank you for the interest in our theme and for contacting us.
Kindly request a demo from the following link. An activation email will be sent to this email address. After the confirmation, you will be redirected to the WordPress Dashboard.
http://trendytravel.themessupport.com/request-demo/Refer: For Ex: LMS WP theme
https://prnt.sc/espsnk https://prnt.sc/esptwd https://prnt.sc/espv0b https://prnt.sc/espw29Note: The mention demo link will be available for 48 hours only.
If you have any other queries, found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hello, I purchased your theme a while ago and created https://viajandole.com. With the upgrade to Wordpress 5, the theme started to give me some problem. for example; I want to add this code to the front page in a title box, but the this code doesn’t show (tried with normal html page and no problems)
<script type=”text/javascript” src=”http://widgets.priceres.com.mx/viajandole/jsonpBooker/startWidget?container=ptw-container&UseConfigs=false”></script>Is this causing some kind of conflict??
Before upgrading to the theme and paying for support, is this solvable, or do I need to redo the whole site with this upgrade?
Thanks e
Hi.,
Could you please send some videos of your issues. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hello!
on this page https://wayph.com/package/coron-tour-package/, it is possible to put the “add to wishlist” button beside book now?
How to remove wishlist button?
Thanks
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
I mean that button.. How can I remove the add to wishlist? or Can you put it right beside book now button?
https://imgur.com/a/MjOtC1WYes. You can achieve your needs with the help of following codes. Add it in the bottom of your style.css, located @ “wp-content/themes/trendytravel/framework/woocommerce/css/style.css”
.woocommerce div.product .summary.entry-summary .woocommerce-product-details__short-description { margin-bottom: 30px; } .woocommerce div.product .summary.entry-summary form.cart { float: left; margin-top: 0; margin-bottom: 0; } .woocommerce div.product .summary.entry-summary .yith-wcwl-add-to-wishlist { float: left; margin-top: 1px; top: 0; } .woocommerce div.product .summary.entry-summary .product_meta { width: 100%; float: left; }
Note: Please rate our theme with 5 stars, if you have not done it yet.
Hi, is it possible to build a custom tours page using the visual composer?
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hi, I don’t have anything built just yet, I’m asking because when I previously used your template, the only options we had were to have an image on the left, a few details on the right and then content below… I’m asking whether I can create a custom page using Visual Composer (they offer the modules to do this when you buy the builder), that I could then duplicate/use as a template for the tours, etc as apposed to the standard product page.
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
I just responded to this message and your response is the same??
I don’t have anything built just yet, I’m asking because when I previously used your template, the only options we had were to have an image on the left, a few details on the right and then content below…
https://imgur.com/pbqD3zMI’m asking whether I can create a custom page using Visual Composer (they offer the modules to do this when you buy the builder), that I could then duplicate/use as a template for the tours, etc as apposed to the standard product page. the screnshot below is from another template and isn’t exactly what I want but established the need to change what you have as default
https://imgur.com/k6dm4ceHi Atterboi.,
Sorry for our previous reply. This screenshot https://imgur.com/pbqD3zM refers to our packages section. If you like to create custom page with Visual composer plugin, yes you can create it as per your needs.
Regards., DesignThemes Support.
Hi, I just want to clarify, I’d like to edit the way a package looks using Visual Composer while still maintaining the functionality of WooCommerce. That screenshot is of the default layout and I’d like to edit it. Would this be possible to do? Can this only be done by coding the changes?
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hello Support;
Thanks for the wonderful theme and support,
I have a problem installing Google map correctly, I follow the instruction available in this document http://support.wedesignthemes.com/knowledge-base/google-maps-api-error/ But couldn’t install Responsive Styled Google Maps. and map is showing the following error https://ibb.co/4ggrmXG
Please Advise how can I fix it.
Your support is highly appreciated.
Hi.,
Thank you very much for your appreciation.
Kindly, mail us your site credentials immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check and have a clear look from our end.
Refer:http://prntscr.com/mkev23
WordPress admin login (Domain Name, Admin username, and Admin password)
FTP access login details ( FTP Host Name, FTP Username, FTP Password)
Regards., DesignThemes Support.
Hi,
I would like to thank you for the wonderful theme and support;
Kindly advise how can I make some minor modifications for list package wpbakery element and Best destination place wpbakery element, where I want to change Hotel to stay section to package list?
Your support is highly appreciated?
Hi.,
Thanks for the appreciation!!
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
I transferred my site to a new host and none of the custom css that was added in theme settings gets transferred – why?
Hi.,
Which plugin do you use to move/ transfer your site into new host?
We recommend the “Duplicator – WordPress Migration Plugin” plugin to move/ transfer the site into another domain.
https://wordpress.org/plugins/duplicator/Regards., DesignThemes Support.
Hi, no plugin – just transferred the database, etc. I’ve tried to use duplicator before and it seemed to do them same thing.
Hi.,
Kindly watch the videos and follow the steps to duplicate your site and install the installer file in your new domain or site to move all the site content from old site into your new site.
https://wordpress.org/plugins/duplicator/ https://www.youtube.com/watch?v=oc73jtvHWYQOr you can use the “Migrate Guru” plugin to migrate or move the site into another site or domain.
Migrate Guru: Migrate & Clone WordPress.
https://wordpress.org/plugins/migrate-guru/ https://www.youtube.com/watch?v=iE0sC71uS9QRegards., DesignThemes Support.
Hi,
I would like to buy the theme, but I have some pre-purhase questions:
1. I would like to use the theme only for tours, is it possible?
2. If yes, is there any option to show all of the tours on the Google Map? (And only the tours)
3. Is there any option to add also the Google Map to the search result or listing pages?
4. I think, that the theme handle the maximum number of the participants, can you please let me know, how is it work?
5. How the system handle the adults/children bookings? Should we setup generally the maximum participants number and the system adds the booking automatically?
6. Is there any deposit payment option in case of the prices?
7. If yes, wow the deposit works? Can we fix the amount by the setup? For example, if the client books the Trip Nr. 3., than the deposit is 20 € / person? I mean, the client cannot modify it?
8. Is there any very detailed search module for tours? Is it possible to use detailed (horizontal) search module also in other places on the website? I mean on the home page or trip listing pages.
9 Can we modify the fields order, add or remove fields in the search mudule? I mean, I need a totally nwe field for travel type (bus, car, fly) and cancallation possibility of the booking (yey/no) etc. can I add this kind of fields to the system?
10 If yes, can I also add these extra fields to the filter module?
11. Is there any option to filter (limit) the trips by price?
12 Is there any Vendor / Marketplace option?
13 If yes, how the Marketplace payments works? I mean, how will the sellers receive their payments? Manually from the website owner/administrator?
14. Can the administrator controll the marketplace?
14/A I mean controll, the seller registries?
14/B Controll and also modify the seller input?
15. Is there Social Login option on the website?
Thank you very much!
Hi.,
Thanks for contacting us!!
Most of the options are not available in our theme. In our theme, “Package” is nothing but “Woo Products” and it will work as like woo products. And “Places” and “Hotels” are custom post types and for displaying content.
Regards., DesignThemes Support.
