821 comments found.
Can I purchase this theme, activate it on a temp URL and then back it up onto the destination URL without it affecting plugins or anything?
Hi Mageros,
Yes, it’s possible. You should remove everything before upload to new URL.
Regards,
TM
Squares instead of social icons in header and footer http://joxi.ru/L21zKb9hRn810A
Hi,
We are going to fix this issue now. Thanks for your comment.
Regards,
TM
Hi,
You can fix by adding these code lines: *:before {
font-family: "Font Awesome 5 Free Brands", "Font Awesome 5 Free Solid", "Font Awesome 5 Free" !important;
font-weight: 900;
}
adding where?
You should go to Customize > Addition Css
did not work
Hi,
In this case, please contact our support team for technical help: https://thememove.ticksy.com
Your support site is down. I cant submit a ticket. I think you can help answer this here though.
https://www.screencast.com/t/5ks1mLpW4wFHow do i change this background image on all my pages? I cant find the location. location: https://www.tampabayroofs.com/oldsmar-fl/how-important-is-attic-ventilation-to-the-health-of-your-roof-in-oldsmar-fl/
Hi mike212916,
Thanks for reaching out to me. I’m checking this support site: https://thememove.ticksy.com/ and it’s still working.
About your question, you can change the background from Customize > General section: https://prnt.sc/qy6rh2
Regards,
TM
The URL https://api.insightstud.io/import/structure/structure-thememove01.zip is not working anymore. So i can’t start an import Democontent. Can you please fix your URL?
Hi,
We are moving the site to new server, so, it takes some times to get it work normally. Sorry for any inconvenience.
Regards,
TM
Can you send me the zipfile please? i can’t wait.
Please write an email to frank@thememove.com – I’ll send it to you.
The Fontawesome stylesheet(s) seem to be included incorrectly, resulting in 404 errors (at least for all.css) and no styles are loaded for .fa-navicon, which is used by the mobile menu icon.
Hi buildandpest,
Please write an email to frank@thememove.com and provide your WordPress admin’s credentials, I’ll check it out for you.
how do I make the font and photo on the home page look better on mobile?
It requires Styling CSS if you want to change theme layout on mobile.
Does Structure Theme support Wpordpress 5.3.2? It looks like the “software version” section here on ThemeForest is out of date (Software Version says only up to 5.0.x, but per comments here and my own experience I know it works in 5.1.1 at least.) Planning on getting a second license and putting this on a second site, just making sure this will work with the most recent version of WordPress.
Hi.
You can update the theme with the latest version of WordPress. No problem/
Regards,
TM
Any whatsapp contact to reach for support
Hi,
We only support via this channel: https://thememove.ticksy.com
I want to transition to the Elementor page builder. Is this possible to do with this theme?
Hi,
We still don’t have plan to update this theme with Elementor.
Darn. Well is there anyway I can implement shaped section dividers? Because these horizontal color dividers make my website look old. I’m trying to do something similar to what is shown here: https://www.youtube.com/watch?v=d11trd0klQE
How can I achieve this? I just want anything besides a straight horizontal line.
Hi,
You can read this article for more information: https://visualcomposer.com/help/design-options/shape-divider/
Or you can use plugin like this one: https://smartslider3.com/blog/shape-divider/
I’m sure the plugin smartslider will slow my website down significantly, that looks very robust. I’m just trying to shape a simple divider.
https://visualcomposer.com/help/design-options/shape-divider/ that looks more useful, but i notice it says it’s for visual composer. I have WPbakery as the builder. Im using your Structure theme. so i cant find the setting in the video they show you. What should I do?Please contact our support team https://thememove.ticksy.com
Hi,
Please add this code line to Customize > Addition Css.dates {
display: none;}
Thank you
Hi, update my theme Structure 6.0. The problem is that something in the theme prevents this from happening. In the footer update, the header menu appears. Would you help with that? See Link: http://prntscr.com/q3einn
Hi,
Do you use any cache plugin?
Yes. Error fixed, resolved
Great. Thanks for updating.
Thanks for updating.
the menu can no longer be used on mobile. Also not in your own demo website. Can this be solved?
I am no longer in the support phase, but if it doesn’t even work on your demo website, is that beyond the support right?
Hi,
I’m checking our demo and it’s still working fine. Can you show me which part is broken?
Try https://beverkoog.nl/ ,... menu is not working.. do you know why? i can’t figure out why 
Hi,
I still can use the menu. Can you recheck or show us how the issue appears?
you have to look at it on mobile… because mobile menu is not working
I see. Please write an email to thememovedotcom@gmail.com and provide your WordPress admin credentials. I’ll check the site for you.
On a client site that I inherited using this theme, the site breaks when updating server from PHP5.6 to 7.3
Hi taylormayd,
In this case, please contact our support team at https://thememove.ticksy.com – you can ask your clients log-in to this channel and leave any questions that relate to the support issues, we will help.
Regards,
TM
So I am loving the look of this website. I would like to know a few answers before I purchase this theme. I’ve already had to put a refund request in because this other construction theme that I liked, had pretty bad functionality and was basically non useful for what I needed.
A friend of mine who is using this theme allowed me to sit in with him while he designed a site because he is outsourcing me one of his clients to do the website. And I am noticing some issues with the functionality of this theme.
1. I noticed that the “Edit Project” page opens with just the text editor window and the visual composer isnt available for that page, making it pretty hard to update or add any information on the actul project page. The widget area is fine but adding images, text, etc. is hard to add with just the shortcodes and text portion of the code. Is there an update you guys can do for that?
2. Do you guys have a “Related Projects” feature that will show the latest 3 related projects at the bottom of the project page. For any project that is similar to the project the viewer is currently looking at?
3. It seems that you have to be on a certain “Demo Homepage” for the header/menu layout to change. For instance, Header Preset 1 can only be used with Homepage 1 with the Homepage 1 color preset. When we changed the header preset, it stayed the same unless I was on the corresponding “Demo Homepage”. Is there a way that can be much easier, say like for instance, if I change the header preset. It actually changes on the site??
Hi Only1RichHustle,
1. Enable visual composer here: https://prnt.sc/mw5lra
2. There is no related project
3. Color preset cannot changed, if you want to use your own color, you shouldn’t use color preset for that page, the theme will load the color you set in customize section.
Regards,
TM
Where do I edit page 404?
Hi gomacom,
You can edit file 404.php if you want to change anything from page 404.
Regards,
TM
Hi ! For some time I have been unable to update my theme Structure 6.0. The problem is that something in the theme prevents this from happening. In the footer update, the header menu appears. Would you help with that?
Hi,
You can try update the theme by using manual method.
Hi! I tried all the methods, but the result is the same!
So, please write an email to thememovedotcom@gmail.com and provide your WordPress admin’s credentials & FTP information, I’ll check and help.
Resolution slider update please.
Hi,
We will update this soon.
Regards,
TM
rtl support ?
Hi,
Recently, Structure hasn’t supported RTL yet.
Regards,
TM
Hello. I’m reporting a fatal error when updating to php 7.2 and activating revolution slider.
Fatal error: Uncaught Error: [] operator not supported for strings in /usr/www/users/dzinendvpw/wp-content/plugins/revslider/includes/framework/base-admin.class.php:69 Stack trace: #0 /usr/www/users/dzinendvpw/wp-content/plugins/revslider/admin/revslider-admin.class.php(410): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /usr/www/users/dzinendvpw/wp-content/plugins/revslider/admin/revslider-admin.class.php(69): RevSliderAdmin->addSliderMetaBox() #2 /usr/www/users/dzinendvpw/wp-content/plugins/revslider/admin/revslider-admin.class.php(46): RevSliderAdmin->init() #3 /usr/www/users/dzinendvpw/wp-content/plugins/revslider/revslider.php(150): RevSliderAdmin->__construct(’/usr/www/users/...’) #4 /usr/www/users/dzinendvpw/wp-admin/includes/plugin.php(2141): include(’/usr/www/users/...’) #5 /usr/www/users/dzinendvpw/wp-admin/plugins.php(175): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /usr/www/users/dzinendvpw/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 69
Hi.
You should use Php version 5.6
Hosting requires a minimum of 7.2. Resolution slide requires an update. Please provide latest version to solve issue.
I see. So, please write an email to thememovedotcom@gmail.com and provide your WordPress admin’s credentials, we can check it for you.
My site with Error present in Google Chrome:—> Console Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312
How to solve?
Hi,
You can go to Customizer > General > & turn off Smooth effect
Regards,
TM
