621 comments found.
There seems to be 26 issue with this theme. The header issue is on homepage
Hi there! What is “26 issue”? If you have some tech related questions, please submit a support ticket.
HERDER ISSUE, FOOTER ISSUE, SHOP PAGE ISSUE, MAILCHIP ISSUE, MENU ISSUE, PRICING PAGE ISSUE ITHER FIXED ALL OR MONEY BACK NOW
Do not use Caps, it’s forbidden.
Fixed all or money back now
You have to submit a support ticket, our team will check it.
Please check 29034
There is no need to duplicate it here. All the tickets are answered in the order they were submitted. We respect all our customers. Thanks for understanding.
I just purchased the theme and I am trying to load it into Wordpress. I am receiving the error:
The package could not be installed. The theme is missing the style.css stylesheet
Hello! You are trying to install the entire theme zip file which is incorrect. Please read theme documentation
Is it possible to switch off these moving dots and triangles in the admin area?
Hello! Yes, sure.
After activation it Show that Its already activated But when I saved theme options then It shows please activate your theme. Why man?
Hi there! To get assistance, please submit a support ticket.
Where is support ticket. option
Check the item page
I purchased th theme then why I face such things? This Irritating
Which things are you referring to? It’s stated how to get assistance in the item page, documentation file and online documentation.
Hi how can I get activation code of this theme
Please update the checkout page its so messy, Please improve it as Digital Marketing services on recurring basis normally and design or improve checkout page with invoice & everything.
We use Woocommerce, you can install different plugins for your needs, to improve it.
I am talking about UI/UX for checkout page
Checkout page is a Woocommerce system page
1.How to update the new version of theme in live site ? There is no documentation. 2.Woo commerce tax calculation not showing in cart page even if all the parameters are set perfectly.
Hello! Please submit all your support inquiries via a ticket system
I was looking to buy this theme but the price changed I want the discounted price. Please Please Please
That’s the price with the discount. The regular price is $59.
Hello, I loved this theme, but I need to know: 1. Can I custom everything? Like: all colors, choose all images? 2. Images are static or when I change one color, the image color will changes too? 3. Supports multi-langue option? Even if I install a plugin to do that?
Hello! 1. Yes, you can do that. 2. No, the images won’t change its colors 
3. Yes, it does.
logo not changing on home page
Hello! The support is provided via a ticket system. Please make sure that you modify the right header preset. We recommend reading theme documentation
Good designs, the images are not included, where to download the funds to use with Elementor? link resources?
Hello! “where to download the funds to use with Elementor” What do you mean?
In the description it says that the images are not included. Where do I download the funds you use in the demo? Shape background?
What do you mean under “funds”?
las imagenes de fondo, usadas en los modulos vienen incluidas?
Are the background images used in the modules included?
Most of the images are from free stock website
which content editor used for pages updates?
Hello! You have to use Elementor, free version
“Default issues” that are very annoying:
- after importing demo, menu is missing
- after enabling preloading animation, on chrome it just stays stuck (all good on firefox)
- the preloader animation is very laggy sometimes, probably depends on the actual page load progress.
- copyright changes from theme editor does not overwrite demo pages
Hello! Thanks for the purchase. Please read theme documentation FAQ regarding white header. As for the other issues please submit a support ticket and our team will check it
Thank you. Managed to “hack” around using the documentation, although it’s very unintuitive. Following the steps described, I have broken the whole theme several times and had to start from scratch, so we are still struggling.
e.g. we still cannot find how to fully enable header with menu. The tutorial and screenshots in FAQ doesn’t match what we actually see in the WP dashboard (e.g. https://livewp.site/docs/ewebot-seo-marketing-agency-wordpress-theme/?section=menu-front-page-setup-ewebot “Theme options -> GT3 Header Builder -> Menu” there’s no “GT3 Header Builder”, only “Header Builder” and it contains only “default”, no “Menu” in the dropdown.)
Please submit a support ticket to get assistance. This form is for presale and general questions. Thanks for understanding
I apologize if this seemed offensive. We really like the design of the theme, I just wanted to highlight some issues that are broken out-of-the-box and should be fixed within documentation at least, if it’s not fixed within demo import.
We will be submitting the support ticket with the deeper issues. Thank you.
That issue happens on low performance servers 
I wasn’t planning to use anything huge for development purposes. There’s no traffic yet. Can you share minimum requirements?
It’s not huge, sometimes the import of the header presets fails on such servers
Hi. I’m having an issue with the theme, specifically after the demo content import. Without any changes (and following the menu activation instructions from your documentation) I can’t seem to see the menu as it has a white background. The menu is there but it’s white text on a white background.
Can you help me get this to work like in your demo?
Cheers
Hello! Please submit a support ticket and our team will check it
Hello! The new demo is included
At that moment we haven’t updated the source theme zip file. Now it includes all the demos
Sure, you can do that
can you send me video screenshot or add product in demo to know how payment method done in this demo , i mean the The interface that the buyer will see when he register the infos and making the purchase in this demo.
Our theme is compatible with Woocommerce you can find a lot of info on the net
Hi Dear Iam Very Happy With Your Theme , But Iam Confused About One Thing please where i can edit This in footer ? https://paste.pics/7TRA8
Glad you like it. Please submit a support ticket and our team will assist you
hi , i did please reply asap
What is your ticket ID?
Hello guys, do you have a video on how can I adjust the menu design? I am looking to make the menu as this menu thehovi.com please send me a link or
Hi there! Please submit a support ticket and our team will assist you
Hi,
There seems to be a Firefox 71 issue with this theme. The header issue is on homepage variant 2. See: https://prnt.sc/qe74ct
The seconds issue is on Homepage variant 1 See: https://prnt.sc/qe74zb
Hello! Please check the direct link to the theme https://livewp.site/wp/md/ewebot/
Hi, theme ewebot page says: Please notice! The images used at site preview page are for the demo purposes only and are not included in package. See: https://themeforest.net/item/ewebot-seo-and-marketing-agency-wordpress-theme/24776025
Does this mean that none of the images on the page are in the demo content ?
They are but you have to replace them to your own ones. Most of the images are from free stock images website
Hi,
How to update a new demo page? https://preview.themeforest.net/item/ewebot-seo-and-marketing-agency-wordpress-theme/full_screen_preview/24776025?_ga=2.25771005.1573093246.1576832107-1484654467.1575572188Thanks.
Hi there! Please contact our support team and they will assist you.
