75 comments found.
Hi, does login register and subscribe forms work? or do we need to add script for these?
Hi,
You have to add the script for that or may use third party plugin.
Thanks for your interest by the way 
In the link preview that when I post in Discord or elsewhere, then the author’s name is also displayed. Where can I change this? https://pbs.twimg.com/media/DSvOMt-U0AIWN_U.jpg:large
Hello,
This is added by WordPress, you can disable it by adding this code at the end of the functions.php file in a child theme:
add_filter( 'oembed_response_data', 'disable_embeds_filter_oembed_response_data_' );
function disable_embeds_filter_oembed_response_data_( $data ) {
unset($data['author_name']);
return $data;
}
my friend bought this template, and i am interested on buying this template as well…do you provide pure html/php content? I mean without all wordpress functions
Hi,
First of all, Thanks for your interest
Unfortunately, we only have WordPress template version :/
so i got this problem, “call_user_func_array() expects parameter 1 to be a valid callback, function ‘cryptro_include_fontawesome’ not found or invalid function name in C:\wamp64\www\wordpress\wp-includes\class-wp-hook.php on line 287”, how to solve this problem?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
do you support RTL? I cant find price calculator in tamplate?
Hi,
1. Yes, you can use RTL with this theme.
2. We don’t have that.
Thanks for your interest by the way
Hello, I purchased this theme and imported the Magazine demo but the coin slider at the bottom is not showing on my website. Do you know how can I fix that?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I tried but is asking me for the purchase code or verify purchase with envato. When I click on verify with envato nothing happens. I purchased the theme through envato elements
Oh got it, unfortunately, the support is not included for Element’s customers. Check this out : https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements
Presales question does this template still suported by the dev team or its abandoned ? Because the last update was in 19
Hi,
Right now, this theme is pretty stable. But we also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it
Thanks for your interest by the way
Hello,
where can I deactivate the cookie box? I want to use my own cookie plugin …
thank you!
You can disable it from here : https://take.ms/xC45s
Hope this help
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
After a week of back and forth, the Cryptro WordPress theme still worn’t work despite everything set correctly in system status and multiple attempts with htaccess, php.ini and wp-config to increase max_vars. My hosting company says there is no problem on their end.
So in other words, I lost a client because this out of the box theme simply failed. And the service is absolutely appalling. 24 hour wait to get a response every time.
I want a refund and I won’t work this this outfit again – bad product, bad service, negative experience.
I see the theme accept ico purchase with bitcoin and others, do you also accept visa payments?
Hi,
Thanks for choosing us!.
Please note that normally the theme doesn’t have the system to accept any payments. This form is only for presentation to showcase : https://take.ms/jWuPI
Normally, developer will need to put the link of button to third party platform to accept money. You may try to click on the button in the demo site, we don’t have the payment system.
Hello. I’m interested in setting up a website to sell crypto mining plans. But I can only buy from the developer who gives me the solution to the theme. Do you have this plugin, or do you know any plugins, or do you customize wordpress / woocommerce to sell mining plans? Thanks
(If I ever asked you this question, forgive me.)
Hello,
Sorry, there’s no specific option to sell woocommerce mining plans in our theme.
We do support woocommerce but don’t know of any plugins that offer this feature
I got interested, but it would have to be stock exchange oriented
https://demo.goodlayers.com/cryptro/magazine/Hello,
Sorry, we don’t have theme specific for Brazilian Stock market.
Could you provide an example site, so we can see if it possible in our theme?
Yes, look
http://www.b3.com.br/pt_br/Thanks for reference but I still quite didn’t get your point :/
Did you mean that you want to create this layout? https://take.ms/uNYpb If not, can you provide screenshot with description so I can understand precisely?
Is there any theme for the Brazilian financial market? Or can I exchange the data to theme?
Hi, I was about to buy this theme but I just noticed that the Magazine demo is not adjusting properly on smartphones. Ive tested with 2.
https://demo.goodlayers.com/cryptro/magazine/Is this easy to fix? Thanks in advance
Hi,
First of all, Thanks for your interest
Oh ok, we will fix that and put it in next update.
How can I Remove the Copyright by Crypto?
You can edit it in admin panel > Footer/Copyright area.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello! Great theme! Do you think it would be possible to enclose correct version of crypto-hero-bg.psd? The one in PSD folder is clipped and reduced. Thanks, (Elements customer)
Actually that’s the original one. We don’t have any better file for crypto-hero-bg.psd :/
I know My support is Gone, But I can’t see my theme after installation… I can see Just hello world site.
Hi,
Sorry can you provide screenshot of the issue so I can see directly ?
I solved that issue, I have new one! your logo theme is in the website?
hm, sorry but I don’t quite sure about the question.. Can you explain more about it?
Perhaps screenshot with description would be great.
Hi. I’ve been using this theme for over a year. I enjoy the customization and I can say it has almost everything I need. But here are a few suggestions/features I do miss.
1. When using Blog Grid layout with many columns (4+) it looks great on desktop, but texts gets messy on tablets. For example here is a screenshot of my website on ipad – https://i.imgur.com/OzeQ1iV.png
I wish for certain screens this module would reduce the amount of columns. From 4 to 3, 2 and 1 on mobiles to keep it readable.
2. It’s cool to have an option to make custom elements in your builder and paste it easily. However, I would like to have an option to override an element with a new one. For example: I use custom element called “A” on 100 pages. If I want to edit it I would need to make a new template, save it, open these 100 pages, delete an old one and paste new element. It would be much easier if you could override old template with a new one and it gets replaced instantly on all pages.
It’s just general suggestions on how to improve the theme and your builder.
Hello,
1. You can change this by adding this css in wp-admin > goodlayers > miscellaneous > custom css/js > additional css option:
@media only screen and (max-width:1024px) and (min-width:767px){
.gdlr-core-blog-item .gdlr-core-item-list.gdlr-core-column-15 {
width: 33%;
}}
2. This is not possible right now, but thank you for the suggestion
Is it possible to have the side menu be transparent with this theme?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Thanks anyway, the link you provided to find the purchase code goes to a 403 page
Oh sorry, please try this : https://support.goodlayers.com/purchasecode.png
Hi, pre-sale question. I want to install this to “test” or staging domain to modify/edit the theme and then move the edited/modified theme to a permanent domain and use it only on the permanent domain. Is this possible first of all to move the modified theme to another domain and with one license only as the theme will be used finally only on one domain?? Thanks!
Hi,
Yes, in this case, one regular license will be enough and without any issue.
Thanks for your interest by the way
Web sockets are constantly throwing errors, I have requested for a refund i expected this to work out of box, the demo content and site does not look any where close to what’s shown.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I had already raised a ticket 6 hours ago, using my envanto account 5-6 hours ago, after not receiving any response i posted here.
i requested for a refund which is declined as wellThat’s fine but the way i see it quality of themes here is getting terribly or not updated and fixed by authors proactively.
