886 comments found.
Hello, how are you In learnPress definitions how can I add MORE PAYMENT METHOD, only paypal is available.
Hi ajudacreativa,
Let me show you how. Just send us a request to edusupport@thimpress.com with subject “ajudacreativa – Coaching Support”.
Your support is expired, please renew too 
I’ve had this theme for a while and thought it was ok, but have recently noticed that the responsive menu doesn’t actually work on a tablet – nothing happens when users click the menu!
Since my support has expired, I can’t contact the vendor for help, unless I pay more money, even though this is a bug!
Hi georgie926,
Sorry to hear that but I have checked the system again and it’s working fine in all those devices. Something might wrong on your site. So let us check it more. Please send a request to edusupport@thimpress.com with subject “georgie926 – Coaching Support”.
Your support is expired, please consider renewing 
Clearly you are not sorry at all as you haven’t helped me to fix this problem unless I pay you an extra fee of $45.50. I shouldn’t have to pay you any more money to fix a problem that shouldn’t have occured in the first place!
As promised,I’m about to contact Theme Forest and make a complaint. You are the worst vendor I’ve ever had the misfortune of dealing with!
And you still don’t reply!!
Seriously I would warn anyone thinking about dealing with this company(?) to reconsider. Unless you pay them an extra $45 for support, you’ll discover buhs that they won’t help you fix!
it’s testnewsite.co.uk
Hi georgie926,
Can you say more clearly about your issue? I checked on your site and it is still working normally http://prntscr.com/r10ds2.
Thhe responsive menu doesn’t work on the iPad and tablet that I tried it on
The menu doesn’t open on both devices.
Hello,
I have a presale question.
Do you provide an appointment booking plugin (Therapist demo)? Do you recommend any other free & compatible booking plugins?
Hello,
It seems that the theme has some outdated functions. Can you fix it?
This is from the debug log.
[09-Jan-2020 17:46:24 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:46:24 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:46:24 UTC] product_type was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), do_action(‘woocommerce_single_product_summary_quick’), WP_Hook->do_action, WP_Hook->apply_filters, thim_woocommerce_template_loop_add_to_cart_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:46:24 UTC] id was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:46:25 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:46:25 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:46:25 UTC] product_type was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), do_action(‘woocommerce_single_product_summary_quick’), WP_Hook->do_action, WP_Hook->apply_filters, thim_woocommerce_template_loop_add_to_cart_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:46:25 UTC] id was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:47:18 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:47:18 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:47:18 UTC] product_type was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), do_action(‘woocommerce_single_product_summary_quick’), WP_Hook->do_action, WP_Hook->apply_filters, thim_woocommerce_template_loop_add_to_cart_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:47:18 UTC] id was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:48:47 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:48:47 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:48:47 UTC] product_type was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), do_action(‘woocommerce_single_product_summary_quick’), WP_Hook->do_action, WP_Hook->apply_filters, thim_woocommerce_template_loop_add_to_cart_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:48:47 UTC] id was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:48:48 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:48:48 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:48:48 UTC] product_type was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), do_action(‘woocommerce_single_product_summary_quick’), WP_Hook->do_action, WP_Hook->apply_filters, thim_woocommerce_template_loop_add_to_cart_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:48:48 UTC] id was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:49:28 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:49:28 UTC] The WC_Product::get_gallery_attachment_ids function is deprecated since version 3.0. Replace with WC_Product::get_gallery_image_ids. [09-Jan-2020 17:49:28 UTC] product_type was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), do_action(‘woocommerce_single_product_summary_quick’), WP_Hook->do_action, WP_Hook->apply_filters, thim_woocommerce_template_loop_add_to_cart_quick_view, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 17:49:28 UTC] id was called incorrectly. Proprietățile produsului nu ar trebuie să fie accesate direct. Backtrace: do_action(‘wp_ajax_nopriv_jck_quickview’), WP_Hook->do_action, WP_Hook->apply_filters, thim_jck_quickview, wc_get_template, include(’/themes/coaching/woocommerce/content-single-product-lightbox.php’), WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0. [09-Jan-2020 18:50:27 UTC] The WC_Order::get_order_currency function is deprecated since version 3.0. Replace with WC_Order::get_currency.
Hi Burcash,
I have checked and didn’t see those notices. Let me check your site more carefully. Please send a message to edusupport@thimpress.com with subject “Coaching – Eduma Support”.
Your support is expired, please renew too 
Hi,We want to purchase this theme,and have analyzed your official materials and user reviews in detail, but we are not sure if it is compatible with our existing plugins, including
1.Ultimate Addons for Elementor 2.Envato Elements 3.H5P 4.Forminator 5.Pre-Checklist 6.Yoast SEO Premium 7.WP Mail SMTP 8.MC4WP: Mailchimp for WordPress 9.Convert Pro 10.WP Rocket 11.Imagify 12.MonsterInsights Pro 13.Slider Revolution
Please reply us as soon as possible, thank you very much.
Hi there!
I’ve been using this theme for a few months now, and I am generally happy with it.
However, I am adding a new course to my Learnpress ‘academy’, and now I find… that users can only have 1 Membership level with Paid Memberships Pro? My courses are not sequential, they are separate. So if they want to follow both courses, they can only have 1 Membership level at a time, so they won’t be able to access both courses if they so choose.
I checked the AddOns for Paid Memberships Pro, and there is a Multiple Memberships Per User AddOn, but if I want to download that, I have to pay $300 for the added plugin.
This is something I would have liked to know in advance, because there are different themes/plugins available, for a lower price, that offer the same (or better!) options.
Or am I missing something? If so, please let me know. I would very much like to keep using Learnpress. Both me and my clients enjoy it.
Thanks in advance for any help/advice on this subject.
Kind regards,
KC Smith
Hi KayleighSmith,
Sorry to hear that but right now the free version of Paid Memberships Pro only provide one plan for each users. In this case, please consider setting the LearnPress Memberships, allow buy courses via both memberships and directly purchase. Users can get another courses which not in their current membership level. In the future we will make some improvements for this process too. Thanks.
Hi there!
I have a pre-sale question here 
Regarding Coaching; Is there an option for the instructors to have their own coaching plans? I mean each instructor will have its own plan to which users can subscribe?
Based o the Instructor demo, I felt that the subscription of coaching is for the site not for the instructor.
Kindly guide.
I just need to enroll to the course or event with a form whithout paid process. No woocommerce, no paypal
Hello, is it possible to enroll to a course or event completting a registration form whithout using checkout system or woocommerce? Thank you
Hello
Thank you for your great support
The login/register is working very well now
Am having a problems with the site sending email to users
When user register or subscribe for membership, the user will not receive email
Please how do I resolve this
Hi kensimon,
Please join us in the support forum https://thimpress.com/forums/forum/coaching/
Our team will need to check your site more carefully 
Hello,
We have decide to purchase your theme, but before that we have some query for the theme,
1)Theme is compatible for the latest version of the WordPress 2)Demo content image include or not 3)Page builder included or not.
Thanks,
Hi andrewwebcap,
1. Definitely Yes
. We also update the item regularly too, for improvements, make sure it’s better and better.
2. Demo content included. Premium addons for LearnPress LMS plugin also included too 
3. Right now it can support Elementor, Visual Composer and also SiteOrigin.
Let me know if you have any further questions.
Hello… I bought this theme and installed it for a client… I installed the demo content as stated and while it is mostly loaded, there are issues with the spacing and overlay, when compared with the original demo. I’m currently building the site here: http://client.jessicahagmaier.com/. Can you advise a fix ASAP? Thanks!
Hi jessicahagmaier,
Can you share the site details? Please email us to edusupport@thimpress.com with subject “jessicahagmaier – Coaching Support”. We will try the best to help you out.
Thank you! I just sent you the requested info.
How to install theme? WP was reported: Установка темы из файла: themeforest-Nzg3xdA2-speaker-and-life-coach-wordpress-theme-coaching-wp.zip Архив не удалось установить. В теме отсутствует таблица стилей style.css. Where take style.css?
Hi GalaLuk,
Look like you upload wrong installation file. Please unzip the whole package first, then you will see coaching.zip (the right installation file). Then go to menu Themes / Add New / Upload…
Try and let me know 
Also please check the link documentation below docspress.thimpress.com/coachingwp/
Thank you, all worked fine now!
Glad to hear that 
I bought the team, it’s cool but when I switch to the business demo, I discover that the Google map in the home page is not working despite setting my API on Google. Given that my support period has expired, I can’t get around it. I think it has to do with the code.
Hi jetusco4real,
Let me check your site more carefully
Just email to edusupport@thimpress.com with subject “jetusco4real – Coaching Support”.
Sent an email already
Please I need help in configuration of SOCIAL LOGIN
Can you help me to do it
Or there is a tutorials for it
Regards
Hi kensimon,
It’s from a 3rd party plugin. Let me help you out. Just email us to edusupport@thimpress.com with subejct “kensimon – Coaching Support”.
Hello please can i buid membership subscription with this them like having free, paid subscription once payment and recuring payment subscription
ok am ordering now
Hello
am developing the site, but the site load is very very slow, is there anything i can do to increase the loading time
thank You
Hi kensimon,
Let me check your site first. Please email to edusupport@thimpress.com with subject “kensimon – Coaching Support” 
Hi, I am having issues getting my image to fit perfect as a Slider. What dimensions should I use?
Hi ahoulder,
Let me take a look at your site first then I will give you the best solution
Technically we can use any image size and make it fit automatically.
Please send us a request to edusupport@thimpress.com with subject “ahoulder – Coaching Support”.
What is the user and pass for demos?
Hi UPgh15,
Please send me a request to edusupport@thimpress.com with subject “UPgh15 – Coaching Support”, I will share a full testing site access to you 
Hi there, I installed this theme but on my end, everything is opposide side. from right to left instead of left to right, completely a mirror image of the demo I see. I dont know how to fix this. I tried everything I could think of. PLease help
Hi EmpoweringEnt,
Sorry to hear that. Please give me a chance to check your site first. Just email me to eduspport@thimpress.com with subject “EmpoweringEnt – Coaching Support”. I will make sure everything works okay on your site.
IS the theme compatible with wp 5.3?