172 comments found.
Hi there,
How do I hide the title/menu etc. on one page so it’s just the widgets and elements please?
is there an option in the menu or page to have this separate to the rest of the pages?
I have tried the different options a the bottom and would like something similar to the ‘Elementor Canvas’ style where there is no header or footer
Thank you
Hello, Dear Customer.
Thank you for your message.
If you want to use new page with header and footer in Elementor builder, please create new page and apply for it “Elementor full-width template”: http://prntscr.com/r91j75 You’ll receive an empty page with header and footer at front-end: http://prntscr.com/r91kjy Return to the back-end and click “Edit with Elementor”: http://prntscr.com/r91pm0 Fill page with appropriate blocks in Elementor and save all changes: http://prntscr.com/r91up2
Then you’ll receive these results:
http://prntscr.com/r91vll http://prntscr.com/r91v95If you have additional questions – submit private ticket at https://mwtemplates.ticksy.com and we will assist you.
Best Regards!
Hi,
I receive an error when installing demo content
Maximum execution time of 29 seconds exceeded in /var/www/wp-includes/class-wp-image-editor-imagick.php on line 353
Thank you Lloyd Hawthorne
Hello, Dear Lloyd Hawthorne! Please check your content at front-end, if all new pages are present, but some images are absent – install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments. If all these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hello I have raised a ticket regarding slider revolution. I havent heard from you as yet. This is the link I raised it on https://mwtemplates.ticksy.com/ticket
Hello, Dear Customer! We have replied you in the ticket # https://mwtemplates.ticksy.com/ticket/2337359 Best Regards!
Hello, I wanted to know if it is possible to replace the google map on the home page with open map or anything for free. Thank you.
Save all changes and you’ll receive a nice result: http://prntscr.com/pbn14h
Please try it and use it. Best Regards!
I have a site in production with a theme we want to replace with the SkyMax theme. I do not want to blow it away, it will save SO MUCH time in recreating the pages. However, it appears I have to have the theme active to install the Envato Wordpress Toolkit and WPBakery Visual Composer? Is that left over from the other theme or required for SkyMax. Is there a way to update the theme without making it the active site?
Hello, Dear Customer! Thanks for these nice questions.
1. First of all, before to perform any actions, please create a full backup of your website files + database.
2. If you’ll install demo-content – you’ll lost your current content. In order to avoid it, we recommend you to install theme with demo-content to stage sub-directory, and then transfer here content step-by-step for your main website. Yes, it can takes a lot of time, but there is no other way.
3. Our theme supports Visual Composer page builder, but please do not use it with the pages, which were created in Unyson page builder.
Mixing several page builders on the same page may lead to unexpected issues. The best way to use Visual Composer with our theme – is to use it for new pages.
Best Regards!
Hi there.
We are having some performance issues with the contact form whereby it takes a very long time to submit. Please advise as to what we might be able to do to fix this?
I’ve spent some time googling around and found a few recommendations on Github, but the recommendations appear to already be implemented on our site.
The contact form may be found here. http://www.convergedgroup.net/contacts/Thanks, Jordan
Hi Jordan, thanks for the purchase! Please submit your ticket using the following link https://mwtemplates.ticksy.com/ Our support team will be more that happy to assist you!
Slider Revolution is not activated, where can I find the purchase code?
Hello, Dear Customer! Revolution slider is pre-packaged in our theme and it can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon or Themepunch. But it is not necessary since we will always provide you with the latest updates. The plugin shouldn’t have any functional limitations without the purchase code. Also we can install for you some free templates for this slider. Please let us know if you need our assistance in this case. Best Regards!
Hi, my name is Abraham Hernández, im a software developer.
Im developing an online marketplace, i would like to know if there is the option to build that with this template and connect it to an external system that we are developing using hooks.
while uploading it says link expired
contact sajjadbagha@gmail.com
Hello, Dear Customer! In this case please try to re-upload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step would fix your issue. We also can resolve and fix your issue, just send us your link/login/password for WP Dashboard at support@modernwebtemplates.com Best Regards!
Hi, I would like to know how I change the color theme of the wifi loading symbol, the color of the letters in the footer and the options menu as they are red and accurate in the color of the “Color 3” configuration
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
PRE SALE QUESTION: Hi wich page builder do you guys use? Visual composer?
Hello, Dear Customer! Thanks for your question. Our theme supports Visual Composer page builder, but please do not use it with the pages, which were created in Unyson page builder. Mixing several page builders on the same page may lead to unexpected issues. The best way to use Visual Composer with our theme – is to use it for new pages. Best Regards!
Hi, How can I change the color of the menu font and arrow to return to the top of the page? Thanks Paul
In order to change “To Top” color – please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:#toTop {
background-color: #ffc107;
}Then save changes and check results at front-end. Also you may use your own custom color code instead of #ffc107 Just choose your color code here: https://htmlcolorcodes.com/ Best Regards!
Thank you!! and how do I change the color of the menu bar, menu and submenu? Best regards
Hi and thanks for the purchase! Please submit your ticket using the following link https://mwtemplates.ticksy.com/ Our support team will be more that happy to assist you!
Dood day, how can I change the main image on the internal pages
Hello, Dear Customer. It’s possible to change via Customizer options here: http://prntscr.com/r3l2fj Best Regards!
Hi, I purchased this theme and really love the header with the mouse over effect. Is it possible to just use that from this theme as I cannot work with the editor. Feels like I’m pulling teeth. I am really hoping I can use that node effect as I had to purchase another theme which supports Elementor and WPBakery Editor.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ and we will explain you in details about how to work with theme’s editor. Best Regards!
Hi,
Customizing ▸ Theme Header Section > Logo section, when I upload the logo and remove “Logo Text”. it always show site title beside the logo. How to fix that?
please reply here only. thank you.
Hello, Dear Customer! Please remove Logo Text here: http://prntscr.com/r0lzjw and here: http://prntscr.com/r0m0ix Best Regards!
Hi, Why should I need to remove site title? That’s not a good advise from your side.
Hello, Dear Customer. Replace site title to your custom. This dashboard is only for pre-sale questions, if you need assistance – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Hi, I believe you are not getting my issue. When I remove “logo text” it automatically displays site title beside the logo. Why so? If I remove it should not display site title beside the logo.
This dashboard is only for pre-sale questions, if you need assistance – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
Hello all,
We bought the Skymax theme and we have an error when trying to send mail from the contact form. The error we received: “Invalid Destination E-mail (please contact the site administrator).
Please get back with an answer as soon as posible.
Thank you!
Hello, Dear Customer. Thanks for your request. Please open in Unyson Page Builder the options of shortcode:
http://prntscr.com/o6cd5n and check such fields as “Email To”, “From Name”, “From Address”: http://prntscr.com/o6cdng http://prntscr.com/o6ceqiSave all changes, clear cache in a browser and re-test web form once more.
Then check inbox folder of your email (and just in case “SPAM” folder).
Best Regards!
Hello. 1. How can I add others “color style” in “Pricing plan” (Unyson>Content Elements) option? 2. In 1/4 Layout Elements the button of “Pricing Plan” is not centerd (i have set “Small button” to do, but i want a large button). Tnx
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Also we need the screenshots of your issues. Best Regards!
Hey I tried to remove logo from Appearance -> Customize -> Theme Header Section -> Logo
Also facing an issue to change the email and phone number from Topline.
I’m not have seen any option in settings. Please help
Hello, Dear Customer!
In order to hide logo text, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code a.logo .logo-text {
display: none;
}<br />2.To change logo, click WP Dashboard => Appearance => Customize => Theme Header Section: http://prntscr.com/nnxmvz and upload you logo here. The recommended size is 200×46 px.
3.In order to change the phone number, please click WP Dashboard => Appearance => Customize => Theme Meta
here:http://prntscr.com/qoxmk5
Best Regards!
Thank you… I would like to know, How do i change menu color? and Topline back ground color and text color?
Also How do i hide the Login Registrion from TopLine?
if there is any other way to communicate through call or email? for quick reply, Please let me know. We have only limited time for the final pitch.
.registration__toggle {
display: none;
}
.fa-user:before {
content: "\f007";
display: none;
}Then save changes and check results at front-end.
Best Regards!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hey How to I display social network icons in topline >
Hello, Dear Customer. In order to do this – please click WP Dashboard => Appearance => Customize => Theme Header Section => Header Layout. Select for Template Header this layout: http://prntscr.com/qp1rpn Publish changes then return via Customize in Theme Meta: http://prntscr.com/qp1sg2 Expand social icon options< perform necessary changes and click “Publish” button: http://prntscr.com/qp1u50 Best Regards!
Please, why error: Cannot create directory: /home2/infohelp/public_html/wp-content/uploads/fw-backup/tmp/f/uploads/revslider/templates/360panorama
not download Demo.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
on the theme description, you say it’s “Fast load theme” but google pagespeed insight shows very poor score on your demo URL. for mobile, it’s 9 only & for desktop it’s 42.
Hello, Dear Friend. In order to increase website’s speed significantly – please use such solutions as WpRocket or CDN Cloudflare. Best Regards!
