3809 comments found.
I am seeing error Warning: preg_match() expects parameter 2 to be string, array given in /home/ after updating wordpress to latest one. I have already sent you a message, please look into this and resolve ASAP.
thanks,
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi . I bought the template and I need the xlm to import the design, I have no other options to import the demos
Hi.,
Thank you for contacting us.
Please follow the instructions in the below knowledge base link for import the dummy data http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/Note: Your support has expired. So please purchase the support.
Renewing the support:
Check this link for renewing the support:
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
Hi,please help me with these few questions
1. does your theme support audio narration to the course materials presented
2. is it possible to have dual narrators, like one course having two narrators (eg, male and female) and a student have an option to change a narrator
3. is it possible to upload power point presentation to the course, so that you don’t re-do the material typing
4. how are the materials presented , like someone start to type or paste somewhere or, if there is a documentation on how to import the course materials
5. is it possible to send me a sample of an actual website running using your theme
thanks a lot
Hi aruaamon.,
1) Yes you can add audio files to the courses.
2) Sorry we do not have that option.
3) Yes you can add ppt files to the courses.
4) You need to add the courses, lesson and its contents in the backend editor section. We do have csv import option as well.
5) Let us know your email id.
Thanks a lot for the reply. my email adress is aruaamon@yahoo.com
Hi aruaamon.,
We have sent an email with the login details. Please have a look at it. Please check if your spam folder as well if you do not receive it in inbox.
how can i get the latest version of the theme to fix a fatal problem made by the last version of wordpress
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will fix fatal error.
Regards., DesignThemes Support.
Hello, to see my home page ( slider / titles ) client have to log in how can i move it and let peaple saw it without log in ?
Hi Iqraaarabe.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Thank you
Hi Iqraaarabe.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Hello,
I have purchased the theme. I’m stuck with an issue. When I attach any file to course it not showing on site what should i do so that attached media files display in front end or my course page. I want to attach pdf file with Quiz Answers for the students.
Thanks, Sarah
Hi Alexalive1.,
Confirm your purchase code through the right bottom form @ http://themeforest.net/user/designthemes so that we can check the issue.
Regards., DesignThemes Support.
Hi Author, does all the plugins listed Sensei plugin, Woocommerce, lms comes with the theme? Another question the course ordering process is done through Woocormmece functionality?
Also can I set the courses as subscription instead of one payment?
Hi.,
Thanks for contacting us!!
1) Sensei plugin – You need to purchase this plugin. Woocommerce is free plugin
2) & 3) Yes, It’s possible
Regards., DesignThemes Support.
Some pre-buying questions:
1. Is it possible to sell a course as a stand-alone product, as a bundle component AND as part of a subscription plan, all at the same time, without having to duplicate it (course)?
2. Is it possible to include the same lesson in several courses, without the need of duplicating it (lesson)?
3. Is there any API allowing CRUD operations on students, courses and lessons?
4. How easy is to have a mobile version of the website?
Hi.,
Thanks for the interest!!
1) & 2) Yes, Its possible with our theme.
3) Yes, Its available. refer this screenshot – https://prnt.sc/qkskg2
4) Our site is compaible with mobile version.
Regards., DesignThemes Support.
3) I was refering to a REST API, not to the WordPress admin side.
Hi.,
Sorry, This option is not available in our theme.
Regards., DesignThemes Support.
How many website can the theme be used in the same time?
Hi.,
Thanks for contacting us, And Sorry for the delay.
You can use only one. If you want more, then you need to purchase an extra license.
Regards., DesignThemes Support.
I have been patiently waiting for you to come up with an update, since I am getting these error messages: Warning: preg_match() expects parameter 2 to be string, array given in /home/safecyc1/public_html/wp-includes/class-wp-block-parser.php on line 417
Warning: strlen() expects parameter 1 to be string, array given in /home/safecyc1/public_html/wp-includes/class-wp-block-parser.php on line 489
Warning: preg_match() expects parameter 2 to be string, array given in /home/safecyc1/public_html/wp-includes/class-wp-block-parser.php on line 417
Warning: strlen() expects parameter 1 to be string, array given in /home/safecyc1/public_html/wp-includes/class-wp-block-parser.php on line 489
When can we get this fixed? You promised it would be fixed soon a few weeks ago. Thanks!
Could someone please get back to me?Thanks!
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.Regards., DesignThemes Support.
I did but it has not been fixed yet. Can you please let me know when this will be taken care of? Thanks!
Hi.,
Your issue has been resolved. Please check it – https://prnt.sc/qmvx23
Regards., DesignThemes Support.
Can you explain the reason for all these errors? I asked you for help and said you will be challenging the template For a month, I’ve been waiting I hope you will come to see for yourself
http://courses.gasthub.com/Hi.,
Found solution. Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will fix warning issues.
Regards., DesignThemes Support.
Hi i like the theme, but my client is looking for LMS with one page scroll home page. Does the theme comes with one page scroll home page? thanks
Hi.,
Thanks for the interest!!
Kindly refer the below video link for how to create one page template,
Refer : http://recordit.co/bpIROvEfcJ
Regards., DesignThemes Support.
When will this theme be updated to be compatible with WordPress 5.3.x???
Hi.,
We are working on it. Within a few days, we will release our theme updates.
Regards., DesignThemes Support.
Updated theme and now Warning: preg_match() expects parameter 2 to be string, array given in /home/mskedzopxh5v/public_html/wp-includes/class-wp-block-parser.php on line 417
H.,
We have replied to your mail ID. Please have a look.
Regards., DesignThemes Support.
Thank you for the speedy service!!!!
Hi.,
Thansk for appriciation!!
Ratings!!
Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Regards., DesignThemes Support.
sorry i want to ask before buy
1. this LMS have a report or score, i mean if student finish working on the quiz automaticy show report or score?
thanks before
Hi.,
Thanks for contacting us,
The students can view the score from the frontend itself. Please have a look at this screenshot of the front end score http://prntscr.com/ebyfsc
Please refer our knowledge base links http://support.wedesignthemes.com/article-categories/lms-responsive-learning-management-system/Regards., DesignThemes Support.
Dear sir can i get any support on issues its more then 10 days i did not slove even a single issue .else i can go for the refund .i know its best design but the same level of support also need .
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi,
We’re looking for a solution with which we can give our clients training in our software. Therefor a couple of features are essential:
- We need to decide which videos are accessible by whom. We need to be able to easily manage their rights and give or revoke access rights to certain videos. - Our client shouldn’t be able to download the videos. - Support of Camtasia smart player (if not possible, adobe captivate is okay as well) - Quizzes after each video - Forum integration (BBpress) - A support module where clients can ask questions privately (which WordPress plugin we would use isn’t known yet) - We want to be able to see who watched which movie for how long
Do you offer these features and if not, which subset do you offer?
Thanks in advance!
Hi.,
1) Sorry, this option is not available in our theme. Once the purchased course, can view all the content. Cant filter using certain videos.
2) & 3) You can achieve this by using some third party plugins
4) Quizzes after info option is available but Quizzes after each video – If purchased, We will customize it for you.
5) Yes, possible with Bpress
6) You can achieve this by using Buddypress
7) Sorry, this option is not available in our theme.
Regards., DesignThemes Support.
Hi I use lms builder to build my pages But When I delete an icone box i save but on my site it don’t delete and over boxes are smaller than I want I don’t know how i can fix this problem
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Dear Design theme how to edit this page i felt its really complex to update the content on the page
https://lmstheme.wpengine.com/courses-template/i would like to change this page .its extremely difficult to use it .. Please check this screen shot i m unable to change course fee on the footer area need your support .Thank you
https://ibb.co/qBk5hyvcan i get any support on my query .
Hi.,
If you are using any cache plugin, please delete your cache and check it out. Let us know if the issue continues.
Regards., DesignThemes Support.
Hi i would like to disable SELECT YOUR STYLE … felt really complex to use this theme .
https://ibb.co/2cJ9WP8Hi.,
Thank you for contacting us.
To disable style picker , Get into the option Dashboard > LMS > General > General > Others > Switch the value of Disable Style Picker to YES > Save All. Please have a look.
https://snag.gy/9yfQxz.jpgRegards., DesignThemes Support.