445 comments found.
Hello,
My support was finished so I’ve renewed it but I still can’t post on Ticksy, could you update me about this problem ?
Regards, Jeremy
Hello, Dear Jeremy! Sure, please renew your request at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Installed theme and it’s extensions also installed all plugins. Model options not showing.
Wp-Scss requires both directories be specified. Please update your settings. Can you explain which settings i have to do.
Hello, Dear Customer!
In order to fix this issue, please create the folder with name “cache” in the plugin’s directory: \wp-content\plugins\wp-scss
Then reload customzier in a browser and change colors.
Best Regards!
Hi! I am interested in your template and would like to know if its customizable, includes advanced filtering (such as multiselect dropdown lists wit checkboxes) or, on the other hand, is compatible with plugins which provide those filters. Btw I would also know if it permits child theme creation. Regards, Adrian.
Hello, Dear Adrian! Please send us all your questions at support@modernwebtemplates.com and we will provide you with additional information. Thank you. Best Regards!
hello One more question before I purchase, can my customers to go my website with this template and create an account and add there own modelling/escort profile ?
Hello, Dear Customer! Thank you for your question! By default in our theme the WP administrator creates and adds profiles for models. For user registration and membership additional customization is needed. For these purposes you may use this plugin: https://wordpress.org/plugins/acf-better-search/ To add this additional functionality – we recommend you to hire a 3-d party developer with strong knowledge of HTML/CSS, PHP, and JavaScript. Best Regards!
hI can this ubella template work on shoplift at all with just html Can you do the Wordpress install so pages are all working, then I can add all my information images logos etc If so what is your charge please
Hello, Dear Customer. Thank you for your question. This item is available only in HTML: https://themeforest.net/item/modelia-modeling-agency-html-template/22811533 and in WordPress: https://themeforest.net/item/ubella-model-agency-wordpress-theme/22848477 Best Regards!
I just downloaded the theme and installed as your video shows. However, the demo upload is not showing when I keep refreshing.
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
Ok I submitted a ticket.
We will assist you as soon as possible.
Best Regards!
Hallo sir,I want to get advise…the theme doesnt have membership registration page…I have tried integrating ultimate membership plugin but its not connection when we sign up
Hello, Dear Customer! Thanks for this question. We haven’t deal with this plugin before. Could you also contact the developers of this plugin and ask them to explain the possible reasons for this issue? Thank you. Best Regards!
Hello, Are you able to tell me how to change the models video clip on the Home page to my own video please? Thanks
Hello, Dear Customer!
In order to change video in revolution Slider – please click WP Dashboard => Slider Revolution => click Main Slider => select Slider #1: http://prntscr.com/pyn24j => click Slider Options => Background: http://prntscr.com/pyn2mr Change default video on yours and save all changes. Then clear cache in a browser and check results at front-end.
Best Regards!
Hi, I bought Wordpress item instead of HTML, could you do something of I need to purchase another time?
Hello, Dear Customer. We have sent you private message. Best Regards!
Hello,
good night, I bought the theme, I am editing the pages and found a problem.
I put the elementor to edit.
On the models page, I have 2 doubts.
1 – is it possible to put a background in the header for each model? In other words, a different background header for each model?
2 – I tried to edit this page with the elements, to create a photo gallery area below for the model, but the elementor’s editing area does not let it be placed below, it limits a small size next to the main photo of the model, it is possible I edit this page to insert more fluid galleries below this photo? So using the entire width of the page?
Hello, Dear Customer! Thanks for your questions.
1. It’s possible to apply such background for each model via CSS. We can guide you about how to do this.
2. Our theme supports Elementor page builder, but please do not use it with the pages, which were created in Unyson page builder.
Mixing several page builders on the same page may lead to unexpected issues. The best way to use Elementor with our theme – is to use it for new pages. For all pages please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Hi there, I am interested in purchasing your theme – I was wondering if you could send me a tutorial on how to use it so I know whether it matches my capability? Or maybe a demo of the visual builder?
Thank you.
Hello, Dear Customer! Thank you for this nice question. Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/ubella/documentation_theme/index.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. The main feature of our theme is the powerful Models plugin: http://prntscr.com/qvlllj You may create/edit model’s parameters: http://prntscr.com/qvlmjl If you have additional questions – just ask us. Best Regards!
Demo Content Import Shows 403 Error
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
GEtting 403 Error when I try to install Demo content on my dev server. IS there any other step i am missing?
Hello, Dear Customer. Please switch from child theme to a parent, then install demo-content and only after that activate child theme. If these steps will not help you – send us an email at support@modernwebtemplates.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
I have parent theme only
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
where can i find my purchase code and also i did not get any child theme please help…
Hello, Dear Customer. Please read this short article to find a purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- Then, if you have any questions – submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
i got my purchase code but there is no child theme in my zip
Hello, Dear Customer. Could you please specify your email. We will send you zip immediately. Thank you.
Thank you. Please check your email.
Hello , the purchase code doesn`t seem to be working anymnore on revolution slider , can you help me please ?
Hello, Dear Customer! Revolution slider is pre-packaged in our theme and it can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from codecanyon. But it is not necessary since we will always provide you with the latest updates. The plugin shouldn’t have any functional limitations without the purchase code. Also we can install for you some free templates for this slider. Please let us know at https://mwtemplates.ticksy.com/ if you need our assistance in this case. Best Regards!
Hello! I like this theme, but i need some filters with dropdown in the models page for sorting, like country and category. Are these features available or what plugin should I use to add these particularities?
Hello, Dear Customer. You may assign for each model 2 categories: 1 category is your custom parameter (for example: Premium) and the second category may be a country. That will be quick and easy solution: http://webdesign-finder.com/ubella/models/our-models/ You will be able to sort models with the help of the filter at the top of the gallery: http://prntscr.com/qnmt4k Best Regards!
Yes, I see it, but I need a dropdown sorting solution because there are a lot of locations and categories, is that possible? Thanks a lot!
Thanks for your question. In order to add such custom feature for website – you need to hire a 3-d party developer with strong knowledge of HTML/CSS, PHP and JavaScript.
Thanks! Is there a wp plugin compatible with the theme that can do these features?
Hello, Dear Customer. Please contact us for further questions at support@modernwebtemplates.com Thank you. Best Regards!
Hi I have a question about this theme. How do I monetize this theme?
I would like to know if I can do the following: Allow models and actors to post full profile (front end submission) with pictures and videos. Employers download this actor/model’s contact info and resume by paying to contact. I want it to be pay-per-contact feature with payment gateways like PayPal or Stripe. We want to get paid to introduce models to the hiring employer. Always, employer pays to contact, not the talent.
Can we do this with your theme? Thanks.
Hello, Dear Customer! This theme is the good basis for model/escort agency, but if you want to add in theme additional features (for example, to add some kind of registration with custom features/options) and modify its appearance with a complex way – in this case please hire a 3-d party developer with strong knowledge of HTML/CSS, PHP and JavaScript. Best Regards!
Hi, I purchased this wordpress theme a year ago. For some months this theme has not seemed to be supported by mobile devices, and it does not allow me to see the site well from the phone.
Hello, Dear Customer. Thanks for your message. As you see, on our live demo, the theme completely supports mobile devices. What changes did you perform in the theme before this issue has occurred? Please email us details about your issue at support@modernwebtemplates.com with the link/login/password for your WP Dashboard for us to check this issue. Also, do not forget to include in the email a description of your issue. Best Regards!
Hi, Model Pgae contact form send button can’t click.
Source code
<label class=”input-label”> <input class=”theme_button color1 ” type=”submit” value=”Send”> </label>
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hi, I’m very interested in your theme but I need to ask you some questions before buying
I am looking for a Features; the user make a search with a filter (gender, eye color,) and when the search is complete, he can send a mail or an inbox message for all models in this reserch a bulk message or a bulk mail
regards
Hello, Dear Customer! Thank you for your question! By default in our theme the WP administrator creates and adds profiles for models. For user registration and membership additional customization is needed. For these purposes you may use this plugin: https://wordpress.org/plugins/acf-better-search/ To add this additional functionality – we recommend you to hire a 3-d party developer with strong knowledge of HTML/CSS, PHP, and JavaScript. Best Regards!
