151 comments found.
What about WooCommerce support? Will it be compatible with WooCommerce 3.8?
Yes it will work
Hello!
I’m having problems changing the “service” slug… When I change it, page stop working, it redirects to 404 page
You can try here: https://tramosa.onestartup2.club/servicios/Hi,
Please re-set permalink.
Thanks
after i install the demo , i go to the first page , the loader is hanging and it didn’t hide what i can do ?
Please create ticket here I will check https://www.radiustheme.com/ticket-support/
Hello! I want to buy a theme, but only one thing is confusing: can I make a clickable image on the product? so that the user can go to the product by clicking on the image?
Hi,
Can you send me demo link? Which product you mean if not have this option I will make it for you.
Thanks
When you click on the product image 1, the product description with reviews was torn off as at Home-Products-Product 1
Click on name it will go to detail page. Zoom icon click open quick view as popup https://prnt.sc/qqqy20
I would like to click on the image on the PC to open the full description of the product, attached screenshots (on the mobile version it works) https://pastenow.ru/7SWT7 и https://pastenow.ru/7SWTF
ok after purchase send me admin and FTP access I will do this for you.
Cool!!! Thank you for your concern, I will buy it tomorrow!!!
I wrote to technical support, I need help from you!
How do you remove the “Project name” when you click on a project as well?
Hello,
By using child theme you can override the main theme layout.
Thanks
Also, I can’t add multiple pictures to a gallery… Why can’t i???
Hello,
Which gallery you mean? We have project post type.
Thanks
I can’t change the header and menu color, nor can I move the menu location…
We got your support ticket and replied there.
How do I change the color of the “project gallery” style 1 (isotope) text box. Where the title of each project goes. It’s a super light grey white and I wanna change it to red. https://gyazo.com/6c88ec9b84b28d2a27246c7ba60e5406 shows what I want to change. I changed all the colors in the elementor thing but none of them changed that…
Nevermind.
The email system doesn’t work? when an email gets send it doesn’t use what they provded in the boxes instead it sends, like, “[Message body] “[Email]” instead of the actual stuff.
Hello,
We use Contact form 7 plugin you can set message body see https://contactform7.com/admin-screen/
Thanks
please I have a problem can u send me a message for give u the information for that
Sorry don’t understand your issue?
My website: https://seacons.vn/. So i can not change Slider. Can you help me?
Please mail admin & ftp access to support@radiustheme.com I will check.
Hello,
Great Theme - thank You.Could You tell me, how I can definitely remove post-type (services, projects, team) from my blog. I will not use them and and would like to delete themHi,
From admin end left menu bar you want to remove post type services, projects & team?
Need to customize code to remove it.
Thanks
Yes, could You tell me what files i need to customized. I will find exact fragment code, but only need file name.
Yesterday i try to remove from files, but still was in admin panel
Please create ticket here https://www.radiustheme.com/ticket-support/
ok, thx
How can i make text justified instead of left aligned?
Which text you can do this from Editor?
What is your support email address please?
i sent you a question several hours ago, waiting for your response.
I still did not get a clear response from you! Please answer here for everyone’s benefit.
On this page: https://radiustheme.com/demo/wordpress/themes/koncrete/about-us/
How can justify the “Simply dummy text” paragraph? There’s no option in Elementor editor to make it justify.
Hoping for fast response.
We are working on your issue. Alignment issue is fixed you can do that easily.
But for image need 2nd image for hover cause we can not change image color by CSS.
So wait we are working will update you when done.
Thanks
How can I add more icons for services?
Hello, We already included fontawesome we have custom image add option you can use it https://prnt.sc/q3epsk
Thanks
Custom image is disappearing when i hover the mouse over it!
I am still waiting for a clear response about this issue!
Working on this.
How can I remove the “Details” button from all the Services boxes?
Hello,
You use archive page or addon? Please send me link. In Addon we have control to disable Detail button.
Thanks
I used archive page. Please show me how to disable Details button in archive page. Thanks.
For Archive page you can write a custom CSS
following css will hide service-archive-3 details button
.service-box-layout6 .item-content .item-btn { display: none; }
Thanks
Looks interesting! Does your theme support Arabic language? I want to create pages in both English and Arabic… with the Arabic one, everything should be right to left… including the menu. Can I do that with your theme?
Yes support RTL
Great! So can i have some pages in English and some in Arabic (RTL)?
Normally two languages site for English and Arabic different content then it auto delete RTL.
What do you mean by “auto delete RTL” ? Please explain in more detail.
My client needs one website, with the option to switch to Arabic. So I will install this theme in 2 wordpress installations as 2 separate sites. Is this possible?
Two installation ok no problem if single installation then need MultiLanguage plugin like WPML
But i will buy only one license… and install it in 2 sub-folders. I don’t need to buy 2 licenses for 2 installations right?
Yes sub folder & sub domain allow for single license.
I recently installed this theme, (Koncrete, with child theme) -Koncrete Child theme (no customisations yet) -Completely fresh wordpress 5.3 installation -Installed demo data (theme 1)
When editing the “Theme Options” (e.g. primary color) these options aren’t persisted to the database. How can we fix this?
Hello,
Thanks for purchasing our theme. Is color don’t change? From Theme Option change Primary color.
Hi, how can I change the word “All” from Project List Filter? on the class isotope-classes-tab isotop-btn
Thank you.
Hello,
Is your site language English or other language? If other language then please translate koncrete-core plugin.
Thanks
My language: German. I have translate value “All” with “ALLE” with Loco Translate but nothing is change.
: elementor/project-gallery/view-1.php:99
msgid “Alle” msgstr “Alle”
Thank you.
Send me site url & admin access to support@radiustheme.com I will check.
I have send, thank you.
Fixed please check email.
Hello ! As i do not use woocommerce, i uninstalled the plugin, can i delete the tables wooommerce that remain in the database too ?
Hi,
Yes you can delete woocommerce.
Thanks
hello, I just put the website on line, leaving it in the subdirectory where i created it and changing the wordpress index
and then, i cannot edit the pages with elementor, to change some links under buttons ! here is the message and help file in elementor https://docs.elementor.com/article/56-content-area-not-found?utm_source=editor-panel&utm_medium=wp-dash&utm_campaign=learn Please help !I will return backwards for the moment changing the index and htaccess
No I do not transfer the website just copy and modify index.php and .htaccess on root as written in https://wordpress.org/support/article/giving-wordpress-its-own-directory/#method-ii-with-url-change
i have already done this for another website with elementor and did not encounter any problem
best regards.
Hello,
Site transfer Theme or plugin no relation if your absolute path is update. Make sure all files or files path is updated.
You can unstall and install Elementor plugin again.
well that is very curious, i cannot create any page either without elementor would it be a bug of the new version of wordpress ? when i come back in the subdirecory, all is fine again
No I don’t think bug cause our new themes all use Elementor don’t get complain from others. Also Now Elementor is most popular page builder if any bug then they fix it.
well,with the configuration url on root and wordpress in subdirectory
i cannot create a page or a post (they have both gutenberg and elementor) but i can create a team (without elementor) or a projet (both previous editor and elementor)when i put again url and wordpress on same subdirectory, it works again.
i tried on another website with same configuration and everything is all right. i do not want to put another templte, because the website is now online and client happy. ar you sure your template for pages and posts and gutenberg do not verify the path ?
when i put again url and wordpress on same subdirectory, it works again.
i tried on another website with same configuration and everything is all right. i do not want to put another templte, because the website is now online and client happy. ar you sure your template for pages and posts and gutenberg do not verify the path ?
I already explain to you Theme or Elementor plugin not related for this issue. It may be server related or site transfer related. WordPress sub-folder and another location is the same.
Please use this plugin hope it will work Use duplicator plugin https://wordpress.org/plugins/duplicator/
I found it ! thank you ! bad transfer of index.php in the wrong directory . excuse me and thank you for your nice template
Thanks too !!
Hi, I enabled Search box in your theme but t’doesn’t work on mobile version. How can I do? Thank you
Hello,
Sorry don’t have option to enable in mobile version.
Thanks
Hi, why I cant change H1 on services archive page?
Hello,
If you use latest version we added this control see page meta option you can control title from here.
Or we added addon so you can call into page.
Thanks
Sorry Please check Theme Option => General Option we added title control from archive page.
