4615 comments found.
I hope Google translator is good at formulating my questions)))
Support team will assist yours.
I want to use the listing as a guest portfolio. How can I set up a user account with the following function: the user has the ability to add contact information to their profile. And when you add a listing/project, contact information is automatically inserted in the field. https://prnt.sc/qxblx4 https://prnt.sc/qxbmc5 https://prnt.sc/qxbnb7
Support team will assist yours.
how do I log in to your demo site?
Support team will assist yours.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Please post all questions on our support site.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I wrote in support. But they don’t answer me(((
Hello,
Our support answers mostly within 24~48 hrs.
However, you have asked many questions and our support team is checking. Please understand that it takes time to check code parts.
They will get back to you as soon as possible.
Thank you,
Rob
I tried to upgrade Tried while copying server javo v2.3.1 to Javo Directory Version 4.1.2
However, some data is not imported
I used wp export and imported to a new server
post-type is item-> lv_listing I don’t recognize it.
Is there a solution?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
V2 is a very old one. You need to contact our support team to have a look.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, Pre sales question: When someone add an ad can he pay for the submission via a gateway configured in woocommerce?
Hello,
Yes, you can get a payment addon as an event. Then you can charge for the listings. It works with WC.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Pre-sales questions: Can I make a ‘pay’ option for people to enter their listing where the pay listing will always be on top of search results? Also, in the search results can I make it where the address and phone number of the businesses listed will appear and able to be clicked?
Hello,
There is a featured listing option on the payment and featured listings can be listed on the top.
There is only address (google) searching option. please have a look at our demo site. That’s what we have.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi We are considering buying your theme. And there are few questions as follows, 1. About member module, will we have multiple ways to sign up like email, facebook, google…etc? 2. Can we leave a review without logging in? 3. Can we not use location as one of the listing filter? and don’t show map on the search result page? some of our results don’t have address. 4. Is there limit for membership? and page limits? 5. On what circumstances will we have to pay extra fee.
Your theme looks suitable for us. Hope to hear from you soon. Thanks!
Hello,
1. You can set some extra fields by BuddyPress. But it’s not showing on the register page. We use the WordPress register page on our register modal.
2. Unfortunately, it’s required to login due to spams or unfair reviews. It will be hard to control without login.
3. It’s based on Google maps which you need to add the address. But listings without address will be displayed on map pannel.
4. You can create packages for posting duration, amount and some options.
5. If you need to make your site like our demo, you don’t need. for customization, you can hire our dev team as well.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I would like to know how do I get my free coupons. The link takes me to https://javothemes.com/support/wp-login.php?redirect_to=%2F and I don’t know my username and password. I also can’t reach your support team for the same reason. Can you please help me?
Hello,
Yes, you can contact our support team to get the coupon. Please create an account there. Please click the “register” link. Please contact us via email ( javothemes@gmail.com ) if you have a registration problem.
Please understand that our responses are delayed a little bit due to a local holiday by tomorrow.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
I can’t register… when I click the register link, nothing happens. Thank you for your help.
Please check out your email. Thank you.
Hello. I have just purchased this theme and i cannot get into item support. I am getting an error when i attempt to upload the theme. The return is: Please try again.
The link you followed has expired.Thank you
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
We are not sure how come you are not able to access our support site. All clients are using our support site.
The problem is a common issue that your server doesn’t have enough uploading size or memory.
https://www.wpkube.com/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/You need to contact your hosting support team.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, i am still unable to access support. Everytime i attempt to access the link, i get a wp login page that doesn’t allow my credentials. PLEASE HELP
Hello,
Yes, you can make your account there. Please click the “register” link. Please try and let us know if you still have a problem. You can contact us via email ( javothemes@gmail.com ) if you have a registration problem.
Please understand that our responses are delayed a little bit due to a local holiday by tomorrow.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is it possible to create custom attributes? For example maximum capacity?
Hello,
Unfortunately, We don’t have the feature.
For more details, you may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
The page states “The New Demo is Coming Soon!” – is this the v4 that’s already been released or something upcoming?
Hello,
V4 has been released a quite long time ago. we will add some more demos in the future.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Checking the galleries in the demos, I see that no matter which image is clicked in a gallery, the first image is the one that is first opened in the lightbox. Can this behavior be changed? Is it possible to show the clicked image instead of the first one in a gallery? Thanks in advance
Hello,
Unfortunately, we don’t have a specific plan for this issue. We believe it’s not a major issue to improve at this moment due to that we have been quite busy to work on some major issues.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ok. Thanks for your response. Also, looking at the demo I see that you are using a very old version (v1.2.6) of the lightGallery script that throws an error when closing the lightbox {Uncaught in promise TypeError: Document not active at f.exitFullscreen (lightgallery-all.min.js)}. Do you intend to update it to the last version (v1.6.12) which fixes this issue in the next version of the theme? I’m planning to buy it, but I need the lightbox feature to function perfectly.
Yes, I will pass it to our developers to check and work on it.
Thanks,
Rob
what is your support response time?
Hello,
It mostly 24~48 hours. it depends on the workload. However, we don’t work on weekends or holidays.
If you need more details, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, Will you update Javo v3 one day? is there potential security problems with this version now? thanks
Hello,
We didn’t find any security problems. We will see and update when it needs it.
If you have more questions, please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Actually they did not support it @bc1623. If you search for “WPML” term on the comments search bar here… They said that he final word has the wpml dev team.. But after a personal search this is a problem of all business listing templates here. If you have this compatibiliy you need t search outside of envato… sadly.
Hello,
Replied on your previous comment.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Same question for me about WPML
Hello,
Unfortunately, it’s not compatible.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Happy new year to your team. 1. Is the v4 version of your theme compatible with wpml plugin as v3 was? (I have a main and a second language for my content and I need to know, beforehand and in addition I have bought the pro WPML version, as well). and 2. Can a user install the new v.4.0 of your template without the demo? So as to build a site from scratch? Is that possible by only downloading the v4 version of the theme here in envato? Thanks.
Hello,
Happy new year and thank you!
1. Unfortunately, V4 is not compatible with WPML.
2. We are not sure what you mean “can a user”? For using our theme without demo import, yes. it’s possible to build from scratch. however, our support team can only assist you to build your site like our demo sites which you purchased. If you have different layout or your own customization styles, you need to handle them.
We have a premium support team for your customization or advanced features. It’s a paid service if you need. You can check the link on this comment.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, Can I create relationships between the different listing types? for example, let’s say I want to create a listing type of ‘Market’ and another listing type of ‘Store’ which belongs to a ‘Market’ that can have multiple ‘Stores’ and ‘Stores’ that can be in different ‘Markets’. I need to list the ‘Stores’ in the ‘Market’ listing page and allow the user to filter through them depending on ‘Category’ and ‘Features’. Is it possible?
Hello,
Unfortunately, we don’t have the option. You need to customize it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
Is it possible to pay for adding an entry using the woocommerce plugin …?
Greetings
Hello,
It will be provided as an event.
Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
