4623 comments found.
Checking the galleries in the demos, I see that no matter which image is clicked in a gallery, the first image is the one that is first opened in the lightbox. Can this behavior be changed? Is it possible to show the clicked image instead of the first one in a gallery? Thanks in advance
Hello,
Unfortunately, we don’t have a specific plan for this issue. We believe it’s not a major issue to improve at this moment due to that we have been quite busy to work on some major issues.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ok. Thanks for your response. Also, looking at the demo I see that you are using a very old version (v1.2.6) of the lightGallery script that throws an error when closing the lightbox {Uncaught in promise TypeError: Document not active at f.exitFullscreen (lightgallery-all.min.js)}. Do you intend to update it to the last version (v1.6.12) which fixes this issue in the next version of the theme? I’m planning to buy it, but I need the lightbox feature to function perfectly.
Yes, I will pass it to our developers to check and work on it.
Thanks,
Rob
what is your support response time?
Hello,
It mostly 24~48 hours. it depends on the workload. However, we don’t work on weekends or holidays.
If you need more details, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, Will you update Javo v3 one day? is there potential security problems with this version now? thanks
Hello,
We didn’t find any security problems. We will see and update when it needs it.
If you have more questions, please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Actually they did not support it @bc1623. If you search for “WPML” term on the comments search bar here… They said that he final word has the wpml dev team.. But after a personal search this is a problem of all business listing templates here. If you have this compatibiliy you need t search outside of envato… sadly.
Hello,
Replied on your previous comment.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Same question for me about WPML
Hello,
Unfortunately, it’s not compatible.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Happy new year to your team. 1. Is the v4 version of your theme compatible with wpml plugin as v3 was? (I have a main and a second language for my content and I need to know, beforehand and in addition I have bought the pro WPML version, as well). and 2. Can a user install the new v.4.0 of your template without the demo? So as to build a site from scratch? Is that possible by only downloading the v4 version of the theme here in envato? Thanks.
Hello,
Happy new year and thank you!
1. Unfortunately, V4 is not compatible with WPML.
2. We are not sure what you mean “can a user”? For using our theme without demo import, yes. it’s possible to build from scratch. however, our support team can only assist you to build your site like our demo sites which you purchased. If you have different layout or your own customization styles, you need to handle them.
We have a premium support team for your customization or advanced features. It’s a paid service if you need. You can check the link on this comment.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, Can I create relationships between the different listing types? for example, let’s say I want to create a listing type of ‘Market’ and another listing type of ‘Store’ which belongs to a ‘Market’ that can have multiple ‘Stores’ and ‘Stores’ that can be in different ‘Markets’. I need to list the ‘Stores’ in the ‘Market’ listing page and allow the user to filter through them depending on ‘Category’ and ‘Features’. Is it possible?
Hello,
Unfortunately, we don’t have the option. You need to customize it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
Is it possible to pay for adding an entry using the woocommerce plugin …?
Greetings
Hello,
It will be provided as an event.
Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi.. I migrated a website with Javo to a new domain. I am using Javo v.2. Brainstorm and WPBakery plugins will not update as activation is associated to the old domain.
How do I reactivate the theme under the new domain so plugins auto-update..?
Hello,
We are not sure about auto upgrade by domains. your is an old version. You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
We plan to start a new business directory for a city and would like to give the business 3 types of options depending on their payment.
1. FREE – They will just have their name listed. 2. Paid – They will have their name listed with a link to their website. 3. Paid Premium – They will have their name listed with a dedicated page in the directory.
Can this be possible with your directory?
Thank you,
Hello,
I am sorry to tell you that we don’t have these options. It’s a little bit different way to charge. Our payment has amount or listings, posting duration and price.. set featured listings.
You need to customize it. if you want to hire our developers, please have a look at the link below on this comment.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Ok sure.. thank yo for the reply!
Hello my brothers and sisters, I am not satisfied with this theme and have a problem every day! Poor support and many bugs!
Hello,
We have checked your ticket. You have a server issue and we advised you to talk to your server support team.
And then fixed. ( https://prnt.sc/qbyj9k )
You only have 1 ticket and nothing more for problems.
If you have problems, please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
can’t change background video
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi there,
Can i change the location search box with a dropdown list? (i dont want live search)
Hello,
If you want to have listing locations ( taxonomies ) dropdown box, yes, it’s possible. you can replace the live search.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello can not find how to add more taxonomies, I do not see that option in Listings like it shows here: https://intro.wpjavo.com/theme/jd/more-taxonomies/.
Also I can not figure out how to make working hours Monday-Sunday form like in the demo. I can make blank form but not add field that has data linked to working hours. Thank you!
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
I think you have missed to get addons. ( https://intro.wpjavo.com/theme/jd/addons/ )
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I send the ticket 3 days ago can you please respond?
It was a weekend and we didn’t work. Please check out your ticket.
güzel bir tema https://www.evetorganizasyon.com
Hello,
We are sorry to tell you that we are not sure what you mean.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi! We are trying to login to https://javothemes.com/support/ but we cannot find now our login details and cannot change the password as we cannot remember the email that was use. Can you assist us for this? Thank you
Pre-Sales?
I just want this for a directory….no need for buddypress. communication between posters etc…
To be clear… I can design the directory page any way I want and the Submit Listing form will match?
Hello,
The dashboard is based on BuddyPress. You need to hide some menus or page ( you don’t need to add in menu) you don’t need. You can reorganize and change colors…etc by our page builder by our widgets.
Please make sure that our support team assist to make your site like our demo. If you have totally different layouts or design, you need to work on it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Very unclear what a BuddyPress dashboard is? Your “Demos” and just very quick gifs that no one can follow instead of an actual demo where we can log in and use the product.
It’s quite like we have to take a gamble and $20- is the entrance fee.
Oh Well.
Hello,
Sorry for the confusion. But if you know BuddyPress, you can understand. It’s one of the most popular WP plugin.
BuddyPress has profile page. Our dashboard is base on the buddypress profile page. So you need to use it. However, you can hide some menus by custom css code. you need to work on this.
Thank you,
Rob
Hi in V4 is there an option/facility in the members areas where listing owners can upgrade or downgrade their listing subscription and pay? Thanks
Also is there an option for adding events/special offers to the listings?
Hello,
1. Unfortunately, we don’t have any. 2. You can use the calendar by “the even” plugin. the event addons will help you to select and display.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, whats the key difference between Javo v4 theme and Javo Spot Directory theme? Thanks
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
They are using the same framework & different designs. However, You can Javo directory is more advanced for now.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Can I create different pages for each listing type – i.e. have a page for free listing, have a page for paid listing etc?
Hello,
We don’t have an option for it. But it will be added in near future. But not for payment. just for different listing types.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
