204 comments found.
does this support woocommerce?
Hello! No I’m sorry we did not integrate it on this theme, as it wasn’t a core feature of standard podcasting websites, so we decided to keep the theme faster and lighter avoiding ecommerce styling and features.
Regards
Hi there – can the embedded player use files hosted with podbean?
Hi! you should have no problem importing them with PowerPress. If you want to share your podcast feed, we can provide a live test.
Regards
Hi! Is this theme compatible with elementor? WPBakery is buggy and I would not want to use this? Are there specific elements of the theme dependent on WPBakery?
Not for now, sorry!
Hi! Great theme! Is there a way to track plays of individual podcasts across the website? I want to track analytics (either on the backend of Wordpress or through Google Analytics).
Hello sir, the theme doesn’t implement such functionality, but you can usually have these stats directly from your server with AwStats, this is how we do to check the music people listen the most on our sites.
Thanks for the quick reply and info!
Hello there I’m trying to login into the support section but I get kicked out as it says that my purchase code is not valid. I already accessed it with no problems. How can I solve this? Thank you
Hello sir, we have no purchase code used in our helpdesk from your user, please see
https://prnt.sc/rcssmu I can see you registered correctly https://prnt.sc/rcst7bI cannot know your purchase code now, but please go here
http://www.qantumthemes.com/helpdesk/forums/users/eyah78 and put the purchase code here https://prnt.sc/rcstj0If you see any error, please make sure to copy it correctly. We have actually about 8 thousands users in the forum, so we should trust the connection with Envato to be working fine (many people used it also today).
Looking forward for your feedback, thanks
ah sorry! My bad…I was probably copying/pasting it wrong. It works. Thank you!
Was a pleasure to help sir, wish you a good Sunday!
Hello. Do you have a live, editable demo? I would like to see how the admin editor handles integration of Libsyn urls to integrate into the player, natively. Thank you. I am about to migrate an old site with hundreds of posts.
Hello! Sorry we don’t have it, as people tend to mess up the demo sites causing a big work for a few misbehaving customers.
Anyway, we have many customers using libsyn.
You can use PowerPress to import your library
https://create.blubrry.com/resources/powerpress/advanced-tools-and-options/import-podcast-libsyn/the theme is created to integrate seamlessly with PowerPress
https://wpcast.qantumthemes.xyz/manual/knowledge-base/powerpress/Also, you can show or hide the custom player using an option from the customizer
https://wpcast.qantumthemes.xyz/manual/knowledge-base/4-10-powerpress/regards
Looks like your theme demo has a but that prevents media scrolling in player in small windows such as smartphones. I have uploaded the video here: https://streamable.com/dz3rf Is that fixable?
Hello Uthorax and thanks for your kind link. Indeed you found an issue, and we just updated the fix both on themeforest and on our demo.
This is a quick video of the patch at work, now the scroll works fine
https://www.dropbox.com/s/gqy2qjmqqitlp4d/WPCAST-UPDATE-2020-MARCH.mov?dl=0Nobody found this issue before, so, thank You for Your important feedback.
As you can see, we do our best to maintain the product day by day, and listen to our customer feedbacks for any possible space of improvement.
Hope you’ll choose our product for your project. Regards and have a nice wekend!
Hello – Pre-sale question. I am interested in the product but wanted to first see if it is possible it possible to integrate MemberPress with this theme? If so, could you point me to an example or additional information I would greatly appreciate it. For additional clarity, I will be using the MemberPress plugin to place a paywall on certain podcast series’.
Hello! Never tested, sorry I don’t have a good answer but I think some coding is required to do what you ask for.
Pre-purchase questions: I love this theme, and love the series cards. 2 questions.
1. The list of episodes on the cards disappears on mobile. Is that meant to be, or a glitch? Can it be turned on or off? I like it on and would love it in mobile on the cards.
2. Can Serie / Series be changed to “shows” instead without messing up functionality? Thanks!
Hello and thanks for the questions
1. no space for episodes on mobile, so you just click and go in the archive
2. If you want to change the permalink and the labels, yes no problem, our support can help you with this.
I have left a message on your support page and still no response its been two weeks I’m having problems with the theme. the site title is every where on my page.
PBakery Page Builder is asking for an update it wants me to sign up and pay for the update.
please advise further.
Hello sir, it’s early morning here so I think you sent the message right after we closed, please allow us the time to answer we won’t forget anybody behind 
Regards
hi i am still waiting for your answers as in why its not working.
Hello sir, all of the helpdesk tickets are answered, all within a couple of hours top from the submissions. If you have a link to your topic I can make sure it was not marker erroneously as spam from Akismet, but is more possible that it was answered but your email box marked the reply as spam, and trashed it (is a common thing happening with any helpdesk and forum actually).
where do i go to leave a ticket
I did a reverse tracking of your username and found out your helpdesk username, your ticket was answered just a couple of hours after you posted it Sir
https://prnt.sc/qxj5kzPlease access here to your ticket:
http://www.qantumthemes.com/helpdesk/forums/topic/installing-plugins-the-plugin-is-missing/If you don’t get the forum notification you can always access to your topics from this page
http://www.qantumthemes.com/helpdesk/forums/forum/wpcast-wordpress-theme/Hello this is a great theme and works well, i have a question why does only the post i edited from the demo file have a play button in it and the others have a link button to them in the series area, and featured area. https://prnt.sc/qsx9sp
sorry i figured it out you have to have it audio format instead of standard thanks
Hi. Great looking theme and am considering purchase.
Would it be possible to use this theme to create a podcast network? I am looking to create a network/directory type site of podcasts imported from different shows and sources?
Let me know. Thanks!
Yes, indeed this theme is what you need!
Hi there, is it possible you dont have private ticket option ?
Why you made so hard support registration, while submiting public ticket so many required questions and etc ??
Support dashboard is all but no customer made, I need to submit private ticket – not read newspapers full of topics!
Hello! Yes in our forum tickets are public to allow other people to get the answers to similar questions. If you need to PM us, please just ask it by email. We always need a reference ticket to link your request, then we can chat via email eventually.
Thanks for your kind collaboration, wish you a great day!
Hi, in the homepage, in the very first section, is it possible to have a fixed image but the episodes still sliding? Alternatively, is it possible to have a fixed image with sliding text? thanks
Hello!
If you mean having a single background and the sliders with only the title, which is a cool idea, it is possible via CSS and requires a tiny amount of code. Our helpdesk can help you with that 
ah that would be super cool thanks
Sure no problem, once you have your site up and running just drop us a line vi a helpdesk, small changes like this can be provided even if implies small CSS coding 
Helpdesk registration:
http://www.qantumthemes.com/helpdesk/register/WpCast support
http://www.qantumthemes.com/helpdesk/forums/forum/wpcast-wordpress-theme/Are the headers mobile responsive? Does the size fit well when using mobile or tablet compared with laptop?
Hell, this theme is “mobile first”, which means we developed it first (and tested) all in mobile, and created the desktop version afterwards. If you encounter any display issue, please let me know, we will put any effort to make it better! regards
I do have issues with header. When I upload my image with size 1660×790 it only shows a part of the header (like my nose for example) 
Not sure what I need to do. Maybe resize the image.
Ah now I understand! But that’s perfectly normal and is how the theme always worked, the pictures are used in a responsive mode called “cover”. Otherwise, if the picture is horizontal in desktop, to appear in the same way in mobile, it would be too short and it wouldn’t fit the height of the content.
The issue you’re experiencing doesn’t need a coding solution, but instead a different type of picture.
If you please take in exam, for instance, the images in our demos (which work in the same way as your website) you’ll notice that the subject is in the center, and fits nicely across every screen size
https://prnt.sc/qqfqx0You may just want to switch picture for a more open one, instead of a close up, so it will fit nicely on every screen size.
Regarding WPCAST. I think it’s a very nice theme, but I bought it and the nonstop playing doesn’t work for me. When I click on any page the animation does not appear and the playback of the podcast is cut. I have followed all your steps, activation and download of the sample data. I have activated your player. but nothing. Ajax loading does not work admin@webinweb.es
I have observed that in the mobile phone and in the mobile view of the browser this error does not occur in non-stop music playing. can you help me?
Hello! nonstop playing is based on ajax loading. Ajax loading is disabled if you are logged in as admin, to allow the editor to work.
Hi. Interested in WPCast but have a couple of questions before buying.
-If needed, what level of customization is available? There may be a few sections we don’t yet need. -We heavily rely on donations. Is it possible to create a Donate button on the main banner in addition to the page on the main menu?
Thank you.
Hi! The theme is highly customizable. You have quite a good amount of Customizer options, like colors, fonts, logos, design elements and similar.
Please find the list here https://wpcast.qantumthemes.xyz/manual/article-categories/theme-customizations/The home pages are build with Page Builder, and actually you can remix them moving blocks, deleting them or creating new ones.
Actually our demos don’t even show all of the possibilities, but there is really aboundance of available items to build with.
https://wpcast.qantumthemes.xyz/manual/article-categories/8-shortcodes/ https://wpcast.qantumthemes.xyz/manual/article-categories/9-widgets/ DONATIONSWe have been working with the Give donations plugin, which works perfectly and can be used with this theme.
You can link the donation page in the header button, intead of linking it to the RSS feed, you can link it to the donations page. That’s the most visible spot of the page so is what I would do for isntance.
Any other question I can help with?
Yes. I forgot to mention that we’d like to add an Instagram section. Is it possible to sync Instagram in this template?
I went through the links you provided and was not able to find an answer.
Thank you.
I’m not completely sure about what you exactly mean as sunc Instagram, but I think is not something the theme does, you may actually need external plugins to do that. If there is any theme that does what you mean, please link it here so I can check and provide a better answer or solution.
Thanks!
I do think it’s something a simple plugin can do.
Thanks for the link.
This is instead the very perfect example of what a theme doesn’t have to do 
in fact, is 100% plugin territory 
There are several plugins to do that, for instance this one:
https://wordpress.org/plugins/instagram-feed/Awesome. Thank you for all the assistance. Purchasing now under Tracy R.
Thanks to you, have a nice day!
Hello! I am going to buy this theme with annual full support in order to:
1) create a site with many podcasts, about 30. In fact, it will be a podcast platform.
2) connect blubrry to see full statistics
3) each podcast should have its own page with its description and icons for subscribing to Apple Podcast and Google Podacasts, etc. with the ability to enter these links yourself
Can I solve these problems using your theme?
PS. Can you show some site that works on wp-cast, where there are many podcasts.
Thank you!
Hello! Yes, in particular, using the PowerPress compatibility, you can import all of the podcasts, and craft the podcast RSS feed for the chosen platform in great detail. Your usage is exactly what the theme was built for.
It’s sound interesting, but here I see ONLY rss-feed https://wpcast.qantumthemes.xyz/demo/qt-series/the-science-podcast/ Can I add to that row Apple Podcast and Google Podacasts urls with icon?
Second, if buy this theme with annual full support will you help me until all the problems that may arise are resolved?
Third, what are the requirements for hosting server and PHP?
And fourthly, we want our site to be available in three languages: KAZ, RUS, ENG. How can we do this? Will the Loco Translate language switcher fit neatly into the overall design of the podcast platform?
About the feed, we have a custom field where yo ucan specify your specific RSS Feed link. So, the theme offers as default the WordPress XML feed, but the button can link to your custom feed.
The theme can be translated completely using the standard .po .po files and the free software Poedit.
If you want to make it multilanguage, we have some customers using the free plugin Polylang, which is supported by the theme.
Thank you! “Third, what are the requirements for hosting server and PHP?”
Please note that the upload size and max post size are mostly because of the podcast files limitations, but there is no problem if you host the podcasts in another server and just use the link to the file in your website.
I read in the manuals that Linux server is required for hosting. Does this mean that without a Linux server, the theme will not work?
That’s not about the theme actually, but about WordPres itself.
Windows can actually run PHP, but is not really its thing, a bit like I can sing, but is not really what you want to hear
PHP is born for linus, and wordpress run on PHP, then windows offers systems to emulate it, but is not the same thing, and you may struggle into endless hidden unexpected glitches and issues.
Guys, I found a problem. The theme twitches when you open it in Chrome and scroll up and down. In Safari and Firefox it works stably. So that you better understand the problem, I recorded a screencast. I apologize for the video: it is private and I will delete it as soon as you let me know that you understand what the problem is. Thanks. https://www.youtube.com/watch?v=484Xl4eqEKg
Thanks, please feel free to send the link to info@qantuthemes.com so we can check it
thanks
Sent, waiting for an answer.
Thanks will check in asap
Wooooopppps sorry! I couldn’t find the email so I checked the address, in the rush I mispelled it (I skimmed an M), MY FAULT! SORRY!
info@qantumthemes.comPlease add your username (sheber) in the email so I know is from you. Thanks!
Everything is fine, I resent the email.
Can there be a problem with import demo content due to the fact that I have no on website httpS?
Once you have your site up and runing we can check, in case of any problem, what can be causing it, and provide a help for that.
What should I do for it?
If you encounter any issue with the product usage, you can simply contact our helpdesk
https://wpcast.qantumthemes.xyz/manual/knowledge-base/support/Hello! Is there any way to count the number of times the mp3 player is heard? or how many times it is downloaded? that is, are there statistics?
Hello! I’m very sorry but the theme don’t have this functionality. Anyway, for realistic numbers, there is a place you can check: any server usually has built-in stats, for instance AwStats: you’ll find detailed stats about the access to any MP3 file, and this number is really solid, much better than a JS counter.
We have this point under development, but the performance and the server load are important points that are taking us a while to manage properly. Other themes offer stats for the audio player, but we tested them, and are really heavy script that use lot of server CPU and bandwidth, so, we didn’t find any example to recycle and need to work on some better one.
Ok I understand, and some plugin that does that same job as the AwStats? Because the idea is to install the theme in a VPS …
VPS with thish software? If you put cPanel, awstats is a free module already in bundle 
no, it is a wordpress installed in a ubuntu, without cPanel … I need to know if I can have that statistic to know the reproductions of each podcast within the wordpress, as a plugin …
In the short term we don’t have this function sir, sorry.
GOOD DAY. THEME WORKING FINE BUT WHEN I WANT TO SHARE A POST ON FACEBOOK IT SHOWS MY WEBSITE NAME INSTEAD OF THE POST TITLE AND IMAGE. PLEASE HELP. THANKS
you need to manage the meta fild for socials, which is not properly a theme job. To do that you need a plugin like All In One SEO and to enable the Social Networks part
https://semperplugins.com/all-in-one-seo-social-meta-panel-optimizes-your-social-shares/