Hello,

Sorry for the inconvenience. we received your support ticket and our team has already replied for it. So just send us your site URL with login credentials in the support message so our team will check it and guide you accordingly.

Thanks, Alex

Thank you. I sent the information to your mail. Waiting for return. I hope I can have this beautiful theme too

Hello,

Yes we received your ticket and our team already replied for it.

Thanks, Alex

Hello,

Thanks for taking interest in our theme. Yes header and footer is fully customizable. There is no direct option available for creating custom header and footer. We have fixed the number of header styles which are shown in menu style. The content in this header is fully customizable; you can easily change or remove this content. Also footer content is fully customizable. If any query then please contact us via our official support system at http://support.themetechmount.com/ so our team member will guide you with detailed screenshots.

Thanks, Alex   

Hello,

Thanks for taking interest in our theme. Yes’ Our theme has special elements like buttons, blogbox, servicebox, cta etc for WP Bakery page builder. Here you can see all elements. http://brivona.themetechmount.com/documentation/visual-composer.html

If any other presale query then contact us via our official support system at http://support.themetechmount.com/ so our team members guide you with detailed screenshots.

Thanks, Alex

Hello,

Sorry our theme does not support the elementor. We are using WP Bakery page builder with our theme and we have developed some of elements in it http://brivona.themetechmount.com/documentation/visual-composer.html by using these elements you can easily create your site by drag and drop feature. Also we are ready to help you if you get any problem with this builder and our theme.

Thanks, Alex  

Hello,

Thanks for taking interest in our theme. We are regularly update our theme if we found any bug than we immediately update theme. But currently no there is no big code changes. But we are going to update our theme in next some days for WP Bakery and Slider Revolution plugin.

Also if you get any problem or query with our theme than you can contact us via our official support system at http://support.themetechmount.com/ so our team member will help you on your any issue.

Thanks, Alex

I see that it is not showing compatibility with wordpress 5.5 yet?

Hello,

Sorry we didn’t write in WordPress Compatible version list but our theme is supported WordPress 5.5.1 version and all working perfectly.

Thanks, Alex

Hello,

Thanks for purchasing our theme. We received your support ticket and our team already reply for it. So just send us your site login details in support message so our team will solve that issue in your site.

Thanks, Alex

We cant able to login , your Email link not working, again its asking email verification. please support.. After verification its asking “Account confirmation required”

Hello,

If you are getting a problem to access a support ticket then directly send us your query on our email themetechmount@gmail.com so we will reply you in email directly.

Thanks, Alex

Hello,

Thanks for taking interest in our theme. Please contact us via our official support system at http://support.themetechmount.com/ and select Pre Sale question and use NEW as purchase code. So our team will guide you for your each query.

Thanks, Alex

Hello,

Yes, You can customize your site as your requirement in localhost and than you can migrate it to live. If still any query than please contact us via our official support system at http://support.themetechmount.com/ so our team member will guide you on this.

Thanks, Alex

Appointment system is working or not?

Yes working

Hello,

Please contact us via our official support system at http://support.themetechmount.com/ and select Pre Sale question and use NEW as purchase code. So our team will guide you on your any pre sale query.

Thanks, Alex

Hello,

Thanks for taking interest in our theme. Yes our theme work perfectly with Smart Slider plugin. Also if you get any problem than we are ready to help you just contact us via our official support system at http://support.themetechmount.com/ so our team will help you on your any issue.

Thanks, Alex

Hello,

Thanks for taking interest in our theme. We are using paid images on our live site so we cannot distribute them with our demo content. So we are using free images replacing all paid images in demo data site. Also the text content (heading, title, description etc) are same as our live site. If any query than please contact us via our official support system at http://support.themetechmount.com/

Thanks, Alex

Hello,

Thanks for taking interest in our theme. Yes, We are using WP Bakery Page builder (visual composer) with our theme. Please check our documentation for more details. http://brivona.themetechmount.com/documentation/visual-composer.html

Thanks, Alex

Hello,

Thanks for offer. We don’t need this domain.

Thanks, Alex

Hello,

Thanks for taking interest in our theme. We are using standard code structure so our theme is quite fast to load. Also we are following all SEO rules so the code is quite clear and filtered. Our demo site is slow shown in some measurements. That is because we are using high quality graphics which are required for our theme view. So some images are bigger than 100kb limit and this make our site too slow. But we like to preset high quality images so we are not very strong on this. But you can easily make your site load faster by following some steps. Just contact us via our official support system at http://support.themetechmount.com/ so our team member will help you on this. Booked is paid plugin and it’s not added in our theme package. You need to purchase it separately.

Thanks, Alex

Hello,

Glad to hear you like our theme. There is no direct option available for hide date in blog classic page but we can easily hide it using custom CSS code. So just paste below custom CSS code in Brivona Options > Custom Code > CSS Codebox. Save your changes and it will be done.

.post.themetechmount-box-blog-classic .tm-box-post-date { display: none; }

If you get nay problem than please contact us via our official support system at http://support.themetechmount.com/ so our team will help you on this.

Thanks, Alex

Thank you very much for your help and your quick response. The code worked very well. Thank you

Hello,

Glad to hear it helps. Feel free to open new ticket in our official support system at http://support.themetechmount.com/ if any query.

Thanks, Alex

Hello,

We created appointment booking form http://brivona.themetechmount.com/book-appointment/ using paid plugin called Booked and it’s not added in our theme package. You need to purchase it separately. But we also added support for a free booking plugin called Booking calendar, Appointment Booking System. So you have option to use which plugin. You can try the free plugin first and then decide yourself.

Here are the plugins that our theme supports: Free plugin: https://wordpress.org/plugins/easy-appointments/ Paid plugin: https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968

Also we already ready written note for it on our theme intro description https://themeforest.net/item/brivona-medical-health-and-hospital-wordpress-theme/23004651#item-description__important

If any query than please contact us via our official support system at http://support.themetechmount.com/

Thanks, Alex

Hello,

Sorry for all trouble. We are providing free demo content setup with our theme. The demo content is same as our live site excluding the images. We are using paid images on our live site so we cannot distribute them with our demo content. So we are using free images replacing all paid images. Also the text content (heading, title, description etc) are same as our live site. So all the content is same. Also you can find very good images from third party websites. We are ready to send you all links. Also we received your support ticket so we will discuss more there.

Thanks, Alex

Hello,

Glad to hear you found solution for it. Feel free to contact us via our official support system at http://support.themetechmount.com if you have any question.

Thanks, Alex

Thank you very much!

Welcome

Hello,

Thanks for purchasing our theme. We checked and found that you created support ticket for it and we already replied in your ticket. So please check it and reply in ticket if any query.

Thanks, Alex

Hello,

We need to check your settings so please contact us via our official support system at http://support.themetechmount.com/ and send us your site URL with wp-admin login details so we can check it and guide you accordingly.

Thanks, Alex