176 comments found.
is calendar sync available with iCal calendar?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, The theme you have created are just awesome. I think you need to add 2 features to be completed for user requirements
1. WooCommerce Payments – By this user can pay through any Payment Gateways and I think this will be very much user friendly like PayUMoney, RazorPay Payment Gateway
2. Guest’s Details – If user can enter the details of each guest for each room like Room 1 : 2 Guests > Guest 1 Name, Phone, Email, Age etc. ; Guest 2 Name, Phone, Email, Age etc. | Room 2 : 2 Guests > Guest 1 Name, Phone, Email, Age etc. ; Guest 2 Name, Phone, Email, Age etc. It will be helpful for Hotel Owners to collect as much details as they can.
Regards, Anirban
Hi Anirban,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Do you have PSD version?
Hi,
yes sure
https://themeforest.net/item/marina-resort-hotel-psd-template/22394432
Have a good day Bye
This PSD version you supplied looks old. Does it match the current theme design (hotel demo)? Is it possible to have more than two hotel branches on this theme and sync the availability of each branch room from booking.com?
I want to use this theme for the hotel who has more than three branches. Do you think this theme is compatible for that?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, sometimes the images with mediagrid don’t work and only 0 appears
Hi,
Remember that you can also contact us through this form for any technical informations : https://support.nicdark.com/support-contact/
Have a good day Bye
Hi there,
Before purchase question, do you have channel manager include in your theme for sync avaibility of my rooms with websites like airbnb, booking.com,.. ?
Thank you!
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello, i take theme from my envato element account but the exceptions donesn’t work. I follow your procedure but the price is not changed
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
hi i have a presale question. can i use revolution slider for home page instead of having a single image on the top?
i am facing issue while importing data The xml file was not found, update the theme to be able to select the options of the demo you want to import.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi Author, I want to purchase this template but my question is: In the payment options there is no options for cancel the booking and also is this payment gateway will charge some kind of fee? Please give me the clear view so that i can have this template. My requirement is Hotel booking with payment gateway and login customer details capture which i think this template will full fill may be
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi, we purchased your item. We tried to register to your domain website for support, but user registration seems broken, we did not receive a password. We would like to have “seasonal pricing” for the bookings. Is it possible? If it is custom work, what is the cost for the feature?
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
does availability calendar sync with other platforms? Thank you
I mean booking, airbnb, etc
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi good day – I am trying to register to open a ticket but the email doesn’t arrive.Tried twice now. Please help.
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
how about the loading time ? is it fast ?
Hi,
yes sure, for any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I want to you to install this theme for me how can I proceed
Hi,
yes sure, for the theme installation simply you can send your request here : https://studio.envato.com/explore/wordpress-installation/16423-themeforest-wordpress-theme-installationHave a good day Bye
Hello great theme. Would like to know if we can have refundable rates and no-cancelation rates. It’s very important to have this option. Also can we use banks e-pos as payment option?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
hey how to solve this error, The xml file was not found, update the theme to be able to select the options of the demo you want to import. its say we must update? how to update it. please help
when we click theme options > import demo i want to import the demo but the errors show and we cannot import the demo page..
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Okay here the tiicket link https://support.nicdark.com/themes/ticket/error-to-import-demo-data/
how can I remove the bank transfer payment
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi, I can not find wp bakery builder. And I try to register to your support platform but I still dont receive the confirmation mail.
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
Hi!
I want to setup a camper rental site – so I have just a few pre sales questions to your template:
1. Seasonal prices: can I specify about 4-5 seasonal prices for each type of room/camper?
2. Discount: can I specify a discount or a different price depending on the LENGHT OF BOOKING? For example, 10% for a booking of 2 weeks?
3. Is it possible to add in the booking details a price breakdown or a summery?
4. How can I translate your template into German?
5. Probably, I will need a few light customizations – would that be possible? What are the rates therefor?
Thanks, Joseph
Hi .
Pre purchase question: is the search form customizable? I mean is it possible to add more options?
Thanks
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye