1962 comments found.
Hello,
Thank you for your question. Can you please send us WordPress /wp-admin/ link + admin login and password via support@tangibledesign.net – one of our developers will help you.
Please also send us purchase code next time so we can provide support services ( https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- ). Thank you for your understanding.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Hello,
I use classic search form on My Home Theme and found some problems :
1. Sometimes the search result doesn’t apply the filter from field that I input (just directs me to property archive page)
2. If the search result works and I click “back” on my browser, the input fields still remain in form, but if then I click search it also doesn’t apply the filter
3. Pagination / load more button doesn’t show below listings if I try to search using keyword field (and sometimes with other fields too)
4. I use additional price on one of my offer type (which is “RENT”). Now maximum price filter only shows listings with RENT offer type
Can you help me with these?
Thank you
Hello,
I am very sorry for the problem with MyHome. Can you please send us:
- WordPress /wp-admin/ link + admin login - FTP or some kind of cPanel – link / login / password
via support@tangibledesign.net – one of our senior developers will check the problem and make sure it works correctly. We will do our best to help you and explain what exactly was creating this problem.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Hello! Tell me how to set the search range from and to http://prntscr.com/qwv396 in the drop-down list (price). For example, 50000-100000, the next 100001-200000 and so on. What to write in the field value http://prntscr.com/qwv1mp
Hello,
Thank you for your comment. I cannot set “Purchased” label next to your profile.
Please send us technical questions + purchase code via support@tangibledesign.net so we can provide support services ( https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code- ). Thank you for your understanding.
Regards,
TangibleDesign
Hello, tell me how you can translate these phrases? Through Loco Translate they are not translated, I did not find the theme in the settings either – https://prnt.sc/qvghx2
Sorry, no need to listen to this question.
Hi!!, Congratulations first of all! I love the template, it’s great and it’s very easy to set up and translate into Spanish.
I have a question, is there any way to pass the images in the mobile version ?, I mean in the search result without having to go to look at the floor to see the photos from the search
Hello,
Thank you for your question. Currently this option is not available but we will consider to add it in the future. I hope we can help with anything else. Please do not hesitate to contact us with any problem or question.
Regards,
TangibleDesign
Ok, I have another question. Is there any way to write down some fields on each property that can only be seen by the agent or the administrator? I am interested in putting the name and telephone number of the person to whom I am selling the flat.
Thank you!!
Hello,
Thank you for your question. It will require some additional php customization to modify original design. Via PHP you can display number fields and text fields in the customized way / new location. I hope these 2 articles will be useful for you:
- https://myhometheme.zendesk.com/hc/en-us/articles/115004804754-
- https://myhometheme.zendesk.com/hc/en-us/articles/360003665493-
This way you or your developer can check if the user is logged in e.g.
<?php if ( is_user_logged_in() ) { echo ‘Welcome, registered user!’; } else { echo ‘Welcome, visitor!’; } ?>
Unfortunately, we are not doing any paid customization services because we are fully focused on theme development and official updates. I am very sorry. We recommend searching for specialist based on best reviews on https://studio.envato.com/
Please do not hesitate to contact us.
Regards,
TangibleDesign
Gracias!!
Hi, Turning off the Submit property button in Header hides the logo. MyHome Theme >> Header >> Header General >> Show submit property button – when I set value to off – it hides both the Submit Property button as well as the logo.
http://jupiter5063.myhomedemo.net/Thank you.
Hello,
Thank you for your question. To display menu (also logo) there need to be at least one link available. I added for you one link to About us page and it is displayed correctly.
If you wish to display only logo on your live website without menu positions, please send us WordPress url / login / password via support@tangibledesign.net – one of our developers will send you customized code that allows for this in 24 hours.
Regards,
TangibleDesign
Hello, is it possible to remove the date the object was added without using CSS (display: none) or without editing the theme template file? – https://prnt.sc/quyc26
Hello,
Thank you for your question. The best way to remove is display none. We can send you CSS code that do it if you contact us via support@tangibledesign.net . It is standard function to hide things on website. It do not creates SEO problems and is lightweight. Finding date in the database for the server is ultra fast and it will not improve performance if you change it other way. This code is also fully future-update reade so you are 100% sure it will works correctly even after few years.
Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
hello, I have a huge problem. you made me a configuration through CSS to hide some sensitive information from my website and the YOAST plugin when creates a XML sitemap for search engines, has made them revealed to the public. how can hide that ? this is urgent. thanks
Hello,
Thank you for contacting us. Please send us which information (fields) are sensitive and links where it is displayed via support@tangibledesign.net – one of our developers will help you.
Please do not hesitate to contact us.
Regards,
TangibleDesign
Hi, I can’t translate one phrase using the Submit Property Loco Translate – https://prnt.sc/qult3o. Here is the confirmation that the phrase was translated in the Loco Translate plugin. The problem with just this one phrase so far. Can you help?
Hello,
Please make sure you translated this string in theme and myhome core plugin.
If this won’t help then please email us (support@tangibledesign.net) with wp-admin access and we will check it.
Regards, Tangible Design
It helped. I created a translation for the child theme, but it was necessary for the parent. Thanks! Sorry for disturbing
Great, we are always ready to help.
Regards,
Tangible Design
Hello,
The policy of Envato says that you must use one licence for one particular website/URL.
See specific details here: https://themeforest.net/licenses/standard?_ga=2.143526261.1184139676.1580311924-1727974021.1561203546
Regards,
Tangible Design
Hello, how can I change the text of the “DETAILS” button? Also, how would I go about moving the attachments to the Featured Properties page?
Hello,
In the case of details on the buttons, it is easiest to change it during template translation. We can also help you by introducing a small customization. If you are interested in it, just write to us (support@tangibledesign.net), please include wp-admin + ftp credentials.
I am sorry but I don’t fully understand the second question, could you present some example of the problem?
Regards,
Tangible Design
Thank you. I just sent an email as you suggested.
Hello I want to translate my website to the Arabic language with Polylang plugin, but it show a problem with this plugin. Is this theme compatible with this plugin? kindly advice.
Hello,
If you want to have multiple languages then MyHome officially support WPML plugin (https://myhometheme.zendesk.com/hc/en-us/articles/115001345673-WPML-How-to-use-multiple-languages-in-the-same-time-).
If you mean just translating the page, then checkout our guide: https://myhometheme.zendesk.com/hc/en-us/articles/115001343314-How-to-translate-MyHome-
Regards,
Tangible Design
Hello hello hello 
I love your theme
Also
I need your help. How Can I configre auto currencies converter. My default currency is dollar but I need to use auto curreny. Can I do it?
Thank you
Thank you for your help… I send it.
Hello. Tell me how in the input price http://prntscr.com/qtx1ws , when you enter 1000, the number was separated by a point of 1.000. For example 1000 – 1.000, 10000 – 10.000, 100000 – 100.000 and so on.
Hello,
You can modify “Price” settings from wp-admin -> MyHome Panel -> Edit price, you will see some setting which are related to the price format.
Regards, Chris
You didn’t understand the question, I want to have 10,000 instead of 10000 when entering in the filter http://prntscr.com/qtxhbd I need a separator in input.
Hello,
MyHome does not offer this functionality. However, you can change input to select and put the displayed texts with the appropriate formatting there.
See example: https://imgur.com/a/uTIB0lW
Regards,
Tangible Design
Hi, Presales question, I received the 14 day trail ( http://jupiter5063.myhomedemo.net/). Can you help me understand how to set the header of the Single Property page to transparent. Thank you.
Hello,
From wp-admin -> MyHome Theme -> Property options -> Single property page and set “Single property style” to “Slider”.
Regards,
Tangible Design
Hi, Thank you very much for the quick response. This setting works. This is what I was looking for. Thank you. Using the above configuration change works on the trail version.
http://jupiter5063.myhomedemo.net/properties/office/chicago/affordable-office-space/ - I have a followup question. After installing the theme, When made a similar change my website the results are a little different. On my website – a white space /empty space is displayed in between the breadcrumbs and the properties https://www.realtors77.com/properties/office/chicago/affordable-office-space/Can you please help.
Thank you.
Check from wp-admin -> MyHome Panel -> Property Page and see if “Gallery” is selected, if yes then move it to ‘hidden’ section.
If this won’t help then please email us (support@tangibledesign.net) with wp-admin access and we will check this problem.
Regards,
Tangible Design
Hi,
Thank you so much for the quick response. That worked.
Thank you.
What best plugin can be uesd to add a rating and reviewing stem on the listings?
Hello,
Thank you for your question. Unfortunately rating and reviewing system is not included in the MyHome Theme. We also did not tried any plugin related to it. Most of our clients are real estate agencies / realtors or websites that displays listings and this kind of business usually have “1 time transactions” so this kind of system was not added. I am very sorry. I hope we can help with anything else. Please do not hesitate to contact us.
Regards,
TangibleDesign
Hi,
I´m interested on this theme, I have these questions:
-Agency can upload their own properties? -They pay one per month or there is some kind of subscription for a larger period? -Can a property belong to more than one agency? There are some cases where maybe 3 or 4 agencies have the same property. -Can a simple user (not agency) upload a property?
Thanks
Hello,
Thank you for your question. Currently MyHome do not support recurrent payments (e.g one per month). It is not possible to display one listing in the multiple profiles. I am sorry. I hope we can help with anything else. Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
Good afternoon. What is the best form plugin that work along best with MyHome Theme? Thanks
Hello,
Thank you for your question. What kind of form plugin for are you looking for? Contact Form / Subscription form or other? Please provide more details.
Regards,
TangibleDesign
Hello! I would like to buy this template but I need to know two things first: 1. It is possible to make the website in two languages (Catalan and Spanish)? 2. Is it possible to do a location search with multiple sub levels? The search for the user must begin by selecting Peninsula or Andorra. Within the Peninsula they must be able to select different Autonomous Communities and within each Autonomous Community they must be able to choose between several provinces. And lastly in some provinces they must be able to select between different cities.
Thank you so much, Anna
Hello,
Thank you for your questions. It is possible to have 2 languages only via WPML plugin (extra paid) – https://myhometheme.zendesk.com/hc/en-us/articles/115001345673-WPML-How-to-use-multiple-languages-in-the-same-time-
It is possible to create field hierarchy via “parent field”. Here is full article about it: https://myhometheme.zendesk.com/hc/en-us/articles/360000000913-Parent-Field-Option-Building-field-hierarchy-e-g-City-Zip-code-
Please do not hesitate to contact us.
Regards,
TangibleDesign
Thank you for your response!
I want to purchase this theme. Can this be set up as the homepage?
https://myhometheme.net/agency/video-search-form/Also, how would setting up an IDX for San Diego work?
Thank you soooooo much. We’re ready to buy this
Hello,
Thank you for your comment.
You can change homepage this way: https://myhometheme.zendesk.com/hc/en-us/articles/360009425653-How-to-change-homepage-
Please consider MLS/IDX integration is extra paid (via IDX Broker) – here is full article how it works: https://myhometheme.zendesk.com/hc/en-us/articles/115004872273-About-IDX-Broker-Integration-MLS-
Please check the table in the article. There are 2 engines that works in 2 totally different ways.Please do not hesitate to contact us. We are here to help.
Regards,
TangibleDesign
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