73 comments found.
Hi there nice theme looking to purchase. I am wondering if all icons and pictures do come with the theme or not ?
Yes, you will get the site look like demo. Please, check our documentation and use One Click Demo Installation.
Any kind of theme related issue use our dedicated support system : https://support.themewinter.com/support-center/
Best Regards.
Hi again. So with the one click install demo why is it installing only the single demo. For example i need the demo you showed on your page with the title home three.
How do i get that demo installed? 
can you please help me with my queries. I purchased and its not like you provided. I have done few changes but i need your help. Can you please clarify when do i get a response on my questions do you have time frame ?
All home pages are added with the demo installation. Please, check an example screenshot and select Home page 3 from here : https://prnt.sc/rvidq4
Here is our support timeline : https://prnt.sc/s32khe
For further assistance you can ask here : https://support.themewinter.com/support-center/
Best Regards.
ok thnx I actually found it.
But my problem now is the icons. I asked you if they come with the theme you said yes which encouraged me to purchase the theme. So those icons in the services area of your theme for example. http://demo.themewinter.com/wp/buildbench/ how do i change them or replace them or change the text. ????As services are dynamic with single pages, so we create custom post type : https://prnt.sc/uhjq14
And you can edit/replace the icon from here : https://prnt.sc/uhjr0a
We recommend to use our support desk, as the Themeforest comment section are for general use only. Best Regards.
Thank you so much for the quick replies this is amazing. I just created a ticket.
Demo doesn’t install correctly…missing all header elements, css styling, etc. I submitted a ticket and hope you can get it working.
Thanks. I see our support manager replied your ticket.
Please, reply the ticket if you have any issue.
Regards.
hello, we are having trouble editing the service statement
This is general query comment section. All support requests like this are handled via our support desk. Please, open a support ticket here with site url and admin access : https://support.themewinter.com/support-center/
Regards.
Hi I want to order this template but i don’t have a credit card Only PayPal with money on it. I am not able to buy it without a credit card. Can you hjelp me?
Yes, Envato Support Paypal. Please, tweet about your issue here : https://twitter.com/envato_help
They will guide you. Payment system handle by Envato themselves. Regards.
I don’t have Twitter any other options?
You can open support ticket : https://help.market.envato.com/hc/en-us/requests/new
Here is a article for payment issue : https://help.market.envato.com/hc/en-us/articles/202821550-Common-PayPal-Skrill-and-credit-card-issues
Hello There, nice Theme! Two questions: 1. How can i customize the time slider in the index? run too fast. 2. How can i change the name banner on each page?
Hello!! great work. i have a question, in the project page lehttp://themefunction.com/html/build-bench/project-details.html , you have another presentation? or style
Sorry, we have one design : http://demo.themewinter.com/wp/buildbench/blog/project/oxford-science-lab-building-6-8/
But as this page build with Elementor builder you can change the design in any layout. Regards.
hello, how can I edit mobile theme, the header and the menu? great theme btw!
Can you please open support ticket here : http://support.themewinter.com/support-center/
with some screenshot how you want. Regards.
I am thinking in adding a woocommerce’s page. Can I do it with this theme? I am going to edit the new page, I just want to know if I will have any problem.
Sorry, WooCommerce compatibility not added with the theme.
We noted it and will add WooCommerce Compatibility on next week and will comment here.
Regards.
Me again. So, this theme is going to be compatible with WooCommerce on next week? I am not going to add a shop when I buy the theme, maybe in 1 month.
Yes, We can release update within next Monday, 30th March.
Thanks for purchase. WooCommerce Demo added : http://demo.themewinter.com/wp/buildbench/buildbench-woo/
Don’t use demo data on existing site. For more help please use our support desk : http://support.themewinter.com/support-center/
Regards.
the proud part, the numbers doesnt work. numbers do not increase, it looks directly. how can i fix this
Are you taking about counter. Do you have JavaScript error on the browser console. Please, Open support ticket with your site URL and admin access. So we can take a look: http://support.themewinter.com/support-center
How to make the header social media link open in a new tab?
It needs customize the code with target=_blank. You can open a support ticket here : http://support.themewinter.com/support-center/
Regards.
@ecinar6234 Hi, have you found a way to solve this problem? Same think is in “Service”
Hi, we are here to provide support. Can you please tell us the issue.
We have dedicated support system also : http://support.themewinter.com/support-center/
Regards.
Where is all the inside pages that you show in the demo
Greetings from Tripples. All pages are included with one click demo import. Please, check Appearance -> Menu and All Pages.
If pages are not showing please open a support ticket here : http://support.themewinter.com/support-center/
Regards.
sent ticket
Replied. It was permalinks settings issue. Regards.
Hi i want a refund, not happy with this product its barely customisable and it contains 4 JS errors!
Hi, the theme built with drag and drop Elementor builder and fully customizable.
Please, Open support ticket with your site URL and admin access. So we can take a look: http://support.themewinter.com/support-center
Regards
is the footer and header editable with Elementor???
note for everyone, you can not edit the header or footer without CSS experience so avoid if you are looking at changing colours etc. it would be nice if you build it fully elementor compatible
Yes, fully compatible with Free Elementor Builder. Header and Footer Builder comes with Elementor Pro version. But we have no permission to provide Elementor Pro version with WordPress Theme. If you need background, font color change, just open a support ticket here : http://support.themewinter.com/support-center/ We will do it easily.
Regards.
could you not provide me with the header and footer template? so I can import into my Elementor pro? people would prefer this as
There is no guidelines to provide header & footer template for Elementor Pro. We have beautiful header style with this theme. Let us know if you need support.
It is possible to add social network in the header as the image https://imgur.com/LvsGMvt
It needs customization.
Can you please use this header variation : http://demo.themewinter.com/wp/buildbench/home-four/
Regards.
Hi there, Do i need to have mail-chimp to activate footer sign up or I can just use contact7 form ? thanks
Can you please open support ticket here so that we can guide you support.themewinter.com/support-center/ Regards
Hi, can you help me with two small problems? They’re both about Customizer – Header settings.
1. I’ve changed the option “Contact, Do you want to show contact?” to no, but I stell see it in my header.
2. I’ve added a new url to the quote option, but it doesn’t work. The page does exist.
How can I fix both?
Thanks in advance!
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.themewinter.com/support-center
Regards.
hi there, does the theme comes with wpbakery ? thanks
Sorry no, It comes with Elementor Builder.
Do you need elementor pro in order to achieve everything that is shown in the demo?
No, you don’t need Elementor Pro to get the site look like demo.
Just follow the doc and install onclick demo content : http://demo.themewinter.com/wp/docs/buildbench/
Hi, nice theme, Can this http://demo.themewinter.com/wp/buildbench/home-two/ be fullwidth?
Yes, possible.
On theme settings we have this option : http://prntscr.com/oovi6y
Hello , is it possible to get Mega Menu ? Thank you
Hope it will match with your needs
