422 comments found.
In my web puyo.gob.ec, the menu in mobile view is not visible when there are submenus, it appears blank, it is a configuration error, what could I do?
En mi web puyo.gob.ec, el menú en vista de móvil no se aprecia cuando existe submenús, aparecen en blanco, es un error de configuración, que podría hacer?
Hi,
please update the theme to the latest version. Then try to disable minifying for CSS files in your caching plugin. They are already
minified, you do not have to minify them any further.
Lubos
First of all, wow, thanks for responding so quickly.
Get the job done, turn off what you told me. and currently updated to the latest version that has been released today! (deluxe).
But it still doesn’t work … a rare case, if you have a review time in puyo.gob.ec, it is that the error only happens in the main menu in the first three elements MUNICIPALIDAD, TRANSPARENCIA, SIL). While the following items is fine (GACETA).
If I change the GACETA item to the SIL item (the order), instead GACETA stops working and the SIL submenus are fixed
I see that you’ve updated the theme and disabled minifying, but there is still something wrong with theme’s CSS on your site. They are not loaded properly. Try do disable the caching of the theme CSS files entirely.
Hello there,
I’m editing a pager with a gallery of images.
I’d like to have a search field that would search for the pictures only on the page where the galley is. I added a search field but now it searched throughout the whole website.
is there a way to make the search kind of local (only run in one page)?
Thanks, Anna
Hi,
I am sorry but that is not possible without custom coding or a 3rd party plugin, but I haven’t heard about such plugin yet. I mean every browser has its own built-in search feature (CTRL + F) which is used to search text on the current page, so having a site search form which searches only the current site is not very sought after feature since it is a bit redundant. It sound like you rather need a more advanced gallery with filtering options and in that case I am sure there will be some 3rd party plugin for that, just take a look into repository https://wordpress.org/plugins/
Lubos
Thanks Lubos,
I have another question.
For this same page with gallery. Is there a way to have the pictures displayed in an alphabetical order based on the name I give on their caption field?
Thanks, Anna
I assume you are talking about the basic Gallery block, right? I am not aware of such feature, but again, there may be a plugin for that.
Please note that any element whose name is not prefixed with “LSVR” or “Lore” is a native element (or 3rd party one) and the theme itself has no control over it except of its visual styling.
Yes, it’s the gallery block 
Do you have any suggestions of which plugin might work on this case?
Thanks, Anna
I am not even sure such plugin exist, it is just a possibility. You can take a look into repository https://wordpress.org/plugins/
I would advise to maybe forget the Gallery block and use some 3rd party gallery plugin instead. Just try a few and I am sure you will eventually find the one which suits your needs.
Media library is no longer loading well… Is this a theme related issue? It’s definitely not a plugin issue (deactivated all plugins)...
Found it… The Lore Child theme does not give any Lore plugin update notifications. I switched to the main Lore theme (not Child) and then I got update notifications and update buttons to click.
FYI: in the media libary I got this error notification which gave me the idea to deactivate Child and activate Main Theme. This might be useful information to you.
Warning: Cannot modify header information – headers already sent by (output started at /home/philipva/public_html/wp-content/themes/lore-child/functions.php:67) in /home/philipva/public_html/wp-includes/functions.php on line 6029
Hi,
that’s weird, nobody reported anything similar, however you can enable update notifications under your ThemeForest account / Downloads and be notified when there is a new update via email.
Lubos
Hello,
Do you have a recommended method or plugin that might easily group the knowledge base articles on one page with the corresponding categories on the admin side? I’m looking for something like a hierarchical list that would be easy for others to understand what belongs to what. I have a nested pages plugin that’s drag and drop, but can’t seem to quickly find something that would work for your knowledge base articles/categories.
Hi,
you will have to contact me via an account with which you’ve purchased the theme to get support. Please also explain your question in more detail, since right know I do not 100% understand what do you exactly trying to achieve.
Lubos
Hi,
Do you have a site running this you can share so I can run pagespeed. Has it been optimized for speed?
Hi, I was wondering if your theme allows me to change the search functionality. I’d like to have users search for items under specific knowledge base categories instead of ‘blog, knowledge base, etc.’ Can the search bar be instead display the main kb categories?
Hi,
I am sorry but that won’t be possible without some advanced code customization.
Lubos
If I were to buy this theme, could you point me in the direction to customize the code to provide this functionality?
I am sorry but you will need some serious WordPress coding experience to do that. Usually I have no problem to give at least some hints, but this particular customization is way outside of the support which comes with the theme.
Really? It’s that complicated of an effort to put custom post type categories into a search bar?
Yes, it is, because the WP search doesn’t work with categories by default, only post types. You need to modify the search query for that. Plus you need to make sure it plays nicely with the AJAX search as well. It is much more complicated that it may seem.
Hello!
Is it possible to have two separate Knowledge Bases using this theme? We have a paid Product and an Open Source product and I’d like to separate the documentation for these…
Thanks
Hi,
I am sorry but that is not possible. Your best bet is to have two separate sites (for example using the WP multisite). It is possible to do it more or less seamlessly with some effort
Lubos
Ok no problem – thanks!
Hello, I’m using a plugin to categorize the comments, and the plugin calls into the CSS comment list class, but I dont have access to the files in the server, can you guys tell me whats the name of the CSS comment list class?
Found it: .post-comments__list tks
Hi,
glad you’ve found it! Just for the record: You can always use Object Inspector tool of your browser to determine the class of any element on page.
Lubos
Hello,
Thanks for the advice,
BR, Luis
Hi, I want to integrate KB tags with tags for posts in the main site to display in the Tags widget to give it a dynamic look, (as I am working mainly on the KB). How do I do this?
Hi,
unfortunately, that is not possible without some custom coding or a 3rd party widget. Check out his one for example.
Lubos
Hi. I would like to edit the “Was This Article Helpful?” text. How can I do that?
I also have an idea for a small improvement. It would be great if there would be an option to show the comment field only after a rating has been given to the article.
Hi,
ad text: you need to translate it.
ad rating: unfortunately, I do not plan to implement something like that, unless several other customers would ask for such feature. Your best bet is to hire a developer for customization like that.
Lubos
Always happy to buy their items (I have 3), now with Lore in a new project.
I know that perhaps the questions I am going to ask you, is not part of the support you give, but any light on the path you can give me, in order to move forward, I would be very grateful.
1. The theme uses two post type: kb and faq; For technical reasons it is necessary to create another type of post kb2, which has the same structures, design and other original, but totally apart from it. Do you think you could do it somehow by duplicating the original lvrs_kb plugin? or maybe copy or duplicate some php of the plugin. If the answer is yes, what could I do to carry out this procedure, or what code?
2. The search engine of the topic would like to deactivate it completely from the root, the reason is to use a third-party search engine which is perfectly and automatically coupled to the factory wordpress search engine, and adds functionality such as searching for taxonomies or tags in the results, but not I know why, in your theme Lore, when trying to activate the third party search plugin, your search engine interferes with this other third party plugin. What should I do to deactivate it completely from code if possible, apart from configuring it and not showing it in the customization part with the visibility options it has.
Thank you for any help with these concerns.
Hi,
1.) yes, you will have duplicate the plugin, but that is MUCH more difficult than it sounds. You will have to rename everything; functions, classes, IDs, etc. In addition, you will have to also duplicate many theme files related to KB, via child theme. You will need a VERY experienced WordPress developer to pull that off, and as you’ve mentioned, this is far beyond what’s included in the support, so this little info is all I can provide you on this topic.
I would strongly advise you to find different solution, like categorizing your KB (using one top root category for one KB and another one for second KB for example), because duplicating it would be very complicated.
2.) what exactly do you mean by search engine? Do you mean the search input in the header? To remove that, go to Appearance / Customize / Header, set Large Header Search to disable. Then copy the template-parts/header/navbar-search.php and template-parts/header/search.php files to your child theme (preserve the folder structure) and remove their content.
Lubos
How do I Implement Yoast SEO Breadcrumbs? Is there a solution for this theme pls?
Hi,
you should follow their documentation on that. There is no dedicated built-in support for that in the theme. It should work the same as with any theme.
Lubos
Thank you. I have code from yoast to add to header - <?php if ( function_exists(‘yoast_breadcrumb’) ) { yoast_breadcrumb( ‘
’,’
’ ); } ?> Do I add this to head or body sections?I am sorry but you should check out their documentation on that, I can’t help you with 3rd party plugins. I don’t know what exactly that function is supposed to do.
Hi, I think it should be the next update: The search box should also be visible on the header of the homepage and single post on mobile.
Hi,
thanks for suggestion. I will consider it.
Lubos
Hi, We are looking to set up a private knowledge base with forum. We would like to be able to restrict access to the whole site to users who have to sign in first (each user using their own username and password). Is this possible with your ‘Lore’ theme?
Hi,
that is not really on the theme. Something like that should be managed by WordPress itself via some 3rd party plugin. The theme doesn’t deal with users/accounts etc at all (I mean no theme, not just this one).
Lubos
This theme work properly with WPML? I mean, the search bar only answer in the current language?
Hi,
I’ve just tested it and it seems it does return even posts in the other language. I will address this in the future updates.
Lubos
I’m having the same problem someone else mentioned above. My Lore Table of Contents block says, “This block has encountered an error and cannot be previewed.” It seems to work on the site, just not in the editor. I’ve updated the theme and my plugins, but the issue remains. Any ideas?
Hi,
that issue is known but was already fixed. Just to make sure, are you running LSVR Framework plugin in version 1.5.2? If yes, then it must be just a caching issue. Hard refresh your browser (CTRL + R) when in the block editor.
Lubos
Turns out I wasn’t on the latest version of that plugin. It’s working normally now. Thank you.
Hello, is there any way to show the Knowledge Base search form outside the mobile menu? That is, I would like it to always be visible, whether on mobile or on the desktop. Thank you!
Hi,
I am sorry but that is not possible.
Lubos
Is it not even possible to change the child theme? Could you explain the process of loading the form within the menu? Because I saw that your code does not insert any CSS class for form when the website is accessed from mobile resolutions. This functionality is extremely important for the success of my project. Thank you!
Well, everything is possible with code customization of course. It is just not easy in this case and is far beyond the scope of the theme support. But to at least give you some hints: The form is the same for the desktop and the mobile. On mobile it is hidden using the CSS and the JS. And this is the main pitfall. While you can easily override the CSS, you can’t do that with the JS. You can use the following CSS to have the search displayed on mobile by default, but it will hide itself if you open and close the menu:
@media (max-width: 1199px) {
body .header--has-large-search .header-search { display: block; }
}
But again, this is far from ideal. I may consider adding such functionality to the theme, but I can’t promise anything and it won’t happen in the near future. Your best bet is to hire a developer who can custom code this for you.
“Because I saw that your code does not insert any CSS class for form when the website is accessed from mobile resolutions” – that is a very outdated concept of doing mobile websites. Modern websites are using media queries.
Ok, thank you very much for your help! I will check here the best way to develop.
Hi. How do I clone/duplicate articles in the KB? Thanks
Thank you for your reply.
Hey there. Is there a shortcode for the search bar which is by default in the header? I’d like to organize it differently.
Hi,
I am sorry but there is no shortcode for that. Your best bet is to do a code customization via a child theme.
Lubos
Can you please make a shortcode for it, or let me know the code needed to show the search bar.
Otherwise, I have to see if I can find another theme, since it’s necessary to modify it slightly.
I am sorry but I do not have any plans to create a shortcode like this. If you just want to modify it then edit its code, having a shortcode makes no sense unless it would be created exactly per your needs. Just copy the template-parts/header/search.php and search-form.php files to your child theme (preserve the folder path) and edit the code as needed.
Alright. Two questions:
1. How do I change the background color in the header (behind the search bar)? 2. When using Elementor to design things, it seems like something on the page is being overrided by the theme. Check this screenshot out: https://prnt.sc/qoo8is
For the second point, it seems like it’s only happening when using the page attribution “Fullwidth w/o Title”.
1.) use this CSS:
#header { background-color: #FF0000; }
2.) please share your URL, I can’t help with that without seeing it live
I worked it out, by just stretching the Elementor sections with JS, so we’re good.
A few other questions:
1. How can I make the sidebars smaller in width? 2. How do I change the width of the header? 3. How do I change the background color of the sticky header?
1.) that would require some more complicated CSS and you will have to hire a developer for that. The more easier way would be to just shrink the width of the whole page with this CSS:
.lsvr-container { max-width: 1200px; }
But if you really want to change just the sidebar width, then again, please hire a developer for the job. Customization is not included in the support.
2.) you can either use the code from 1.), this will change width of the whole site, or use this just for the header:
.header-navbar__inner { max-width: 1000px; margin: auto; }
3.) use this CSS:
.header-navbar--scrolled { background-color: #FF0000; }
Thank you. For some reason the archive page is not working correctly, it won’t show up.
Is there somehow I can share the details of the website to you? I’d prefer to keep these things private.
You can send me a PM.
